Userpilot

JULY 6, 2021

Is a SaaS product growth strategy essential to a modern business’s survival? What SaaS product growth strategies can you implement to get there? That's exactly what we'll cover in this article: what is a SaaS product growth strategy and what are the main growth strategy types. What is a SaaS product growth strategy?

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The Product Coalition

JULY 8, 2020

It all starts with user feedback. The data you can use in your daily job is either operational (analytics) or experiential (feedback). The reports you get out of these platforms are keys and deliver real insights on product performance. 6 Benefits of User Experience Data (User Feedback) Engage users. Using surveys.

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The Product Coalition

MARCH 6, 2019

If you’re a mobile app product manager there’s a whole additional layer of complexity to add to that cake. Your software needs to be updated frequently and to the satisfaction levels of the app store gatekeepers. As many as 69% reported being responsible for organizing customer interviews?—?an

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Analytic Tools Feedback Software Research Software Data Visualization 60

ProductPlan

FEBRUARY 15, 2022

A product operations manager at a smaller technology company may engage in different activities than someone at a larger firm. Meanwhile, smaller companies need more tactical support around managing data, tools, and communications. The cadence of reporting and informational updates play a key part in the representation.

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Gainsight

APRIL 18, 2022

But like most simple solutions, it requires significant strategic planning behind the scenes. The two standard approaches to building a business case for long-term resources are: Radical candor: Be honest in assessing your organization’s ability to define, measure, and report on customer health. Step #4: Build and Test a Prototype.

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Birst BI

AUGUST 23, 2018

For example, there are a plethora of software tools available to automatically develop predictive models from relational data, and according to Gartner, “By 2020, more than 40% of data science tasks will be automated, resulting in increased productivity and broader usage by citizen data scientists.” [1] Source: Gartner (April 2018).

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Userpilot

APRIL 7, 2024

When it comes to boosting your product growth, user tracking tools can make your life a lot easier. But how do you know you’re picking the right tools? In this article, we share key insights on user tracking tools based on their use cases, which will hopefully help you make up your mind. What is user tracking?

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Folding Burritos

JANUARY 25, 2018

How’s that KPI doing?”. Or perhaps we’re reaching out to other teams to ask questions like: “Which bugs have been reported this week?”. Create internal dashboards, docs or wiki pages, only to realize that’s where information goes to die, because people can’t find it, don’t understand the tool or forget to go there.

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Gainsight

JULY 27, 2020

With all the unknowns surrounding reopening K-16 institutions, EdTech solutions are becoming essential tools for learning at home. Providing just-in-time learning , embedded directly in your solution via in-app Engagements and Guides, is one way you can help your users succeed.

Feedback Software 52

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Hutwork

MARCH 9, 2018

And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success. Magazine reports that most CEOs read at least a book a week, and this doesn’t include blogs, articles, podcasts, and videos they devour, too.

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The Product Coalition

JULY 1, 2022

If you’re looking to present your hard work to stakeholders, justify a product decision, or check the health of your app, you’re in the right place. Learn about the importance of mobile app KPI dashboards and copy dashboards from real mobile app product managers, engineers and designers.

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DISQO

JUNE 7, 2019

Much of Instagram’s success, home to 1 billion monthly active users and with engagement that rivals Facebook, can be attributed to their practice of testing and releasing new features. Their latest test has been met with mixed feelings from brands and advertisers. . Using Tests to Get Product Iterations Right.

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The Product Coalition

SEPTEMBER 9, 2022

Every product has features that are designed around the core of a company’s product/market fit (PMF), while other features can be used to test new growth initiatives, new lines of revenue, or to optimize the customer experience. It is vital that product leaders take a step back and assess what it truly means to be a user on their platform.

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Userpilot

AUGUST 30, 2021

Which product analytics tools should you be using? How many analytics tools do you need? Some analytic tools are confusing, some are difficult to use, and some are downright irritating, making it hard to access the product growth insights you need. What are product analytics tools? Let's get started… TL;DR.

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Amplitude

JANUARY 23, 2020

In my coaching work, I end up talking to lots of product development teams about data, KPIs, running experiments, and “measuring the team”. People are often looking for the silver bullet: “I’m also wondering if you’ve seen any good solutions to the product KPI problem in general.”. I’ve yet to find a one-size-fits-all solution.

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Usersnap

SEPTEMBER 21, 2021

How badly do you want to know if your customers are truly satisfied with your services? The success of every SaaS company lies in the hands of the consumer. By the end, you’ll be brushed up on the topic and know what to do with it to improve your SaaS with the voice of the customer. So much you can taste it?

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Userpilot

DECEMBER 13, 2021

Wondering which product management KPIs help you get better product growth insights ? Among the plethora of responsibilities that SaaS Product Managers have, defining and tracking KPIs probably is the most influential towards guiding future product development. But how do you know if you’re tracking the right KPIs?

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Userpilot

JANUARY 23, 2023

To hit the targets, customer success managers should incorporate initiatives such as: – Track product usage patterns and proactively prompt engagement with in-app flows. – Use different types of surveys to collect customer feedback. – Contextually prompt upgrades with in-app messaging. ” KPI vs. OKR.

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Feedback Software Analytic Tools Onboarding KPIs Customer Experience 97

ProductPlan

OCTOBER 8, 2019

Now it’s time for onboarding, collecting feedback, increasing usage, and eventually winning the renewal. Whether or not this is a KPI your company is actively measuring, it’s still essential to the long-term viability of your product and business model. No one’s total addressable market is infinite.

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Intercom, Inc.

APRIL 12, 2018

As the CEO of Dribbble, a global community and invite-only platform for designers to share and find work, Zack Onisko faces a unique challenge: how do you grow a gated product? Stewart: Thinking back to Dribbble in its earliest days, it was fundamentally a place for designers to post work in progress and get feedback.

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Userpilot

NOVEMBER 6, 2023

Increase upsells with contextual upgrade in-app messages. Userpilot can help measure customer growth and boost retention by tracking user behavior and creating proactive solutions to remove friction, reduce churn, and prompt feature discovery. Identify detractors and proactively reduce churn. How different metrics affect MRR.

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Userpilot

JANUARY 15, 2021

It’s the tools and methods you use to understand user behavior within your app. Why Google Analytics is not a product analytics tool , and how product analytics differs from and relates to product metrics. Your KPIs are driven by your business goals. Then come up with explanatory hypotheses and test.

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ProductPlan

FEBRUARY 8, 2022

Ask anyone in the technology world, “what is product management,” and you’ll get a fairly consistent answer. They rely on a growing array of tools to manage the process and ensure senior management has visibility into product’s contributions. In addition, they own the tools and systems that support the process at every stage.

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The Product Guy

OCTOBER 4, 2019

And software developers and testers want to know that their time spent writing and testing code is purposeful. This article shares how I approached the problem, the solutions I’ve implemented, and the results I’ve seen. And at the heart of the OKR system lies metrics and data. Salespeople want something new to sell.

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Userpilot

JULY 29, 2020

Retention: the lagging metric in SaaS that is the key to both survival and growth. Many SaaS companies generate up to 35% of their annual contract values from upsells, and 40% of SaaS growth comes from word of mouth referrals from existing customers. It’s 6-7 cheaper than acquiring new customers. Source: Forentrepreneurs.com.

Onboarding KPIs 59

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Userpilot

JULY 29, 2020

Retention: the lagging metric in SaaS that is the key to both survival and growth. Many SaaS companies generate up to 35% of their annual contract values from upsells, and 40% of SaaS growth comes from word of mouth referrals from existing customers. It’s 6-7 cheaper than acquiring new customers. Source: Forentrepreneurs.com.

Onboarding KPIs 52

Onboarding KPIs Customer Experience Feedback Software User Testing 52

Userpilot

JULY 29, 2020

Retention: the lagging metric in SaaS that is the key to both survival and growth. Many SaaS companies generate up to 35% of their annual contract values from upsells, and 40% of SaaS growth comes from word of mouth referrals from existing customers. It’s 6-7 cheaper than acquiring new customers. Source: Forentrepreneurs.com.

Onboarding KPIs 52

Onboarding KPIs Customer Experience Feedback Software User Testing 52

Product Management Lessons from the Trenches

SEPTEMBER 11, 2018

You reach out to all department heads and request to get data for your analysis: Marketing team for data on campaign conversion, customer support for data on call volumes, account team for data on customers feedback, product data for usage, etc. A product operations dashboard is not a report. For Facebook/social apps this is >50%).

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Userpilot

NOVEMBER 11, 2020

By recording the user’s job title or priorities for using your app (which can be done during the Sign Up Flow or via the Welcome Screen ), you can Segment users to provide more relevant onboarding for their needs. An Activated user is one who has realized First Value from your service. Links to the primary features of your app.

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Usersnap

OCTOBER 6, 2021

User behavior analytics are part of the puzzle for a SaaS company’s success. If you need even more context, feel free to check out our ultimate guide to customer feedback. User behavior analytics in SaaS: why bother anyway? Your SaaS product, however, often works very differently. Imagine you’re running a grocery store.

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Analytic Tools Data Visualization Feedback Software User Testing 52

svpg

SEPTEMBER 21, 2015

That article seemed to strike a chord in people, and I received quite a bit of very positive feedback. So I decided to sort through the feedback and write up an FAQ of your most common questions. The engineers are working with the technology every day and are in the best position to see what’s just now possible.

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The Product Coalition

OCTOBER 5, 2021

Guest post by Angus McDonald, Senior Product Manager at Terem Technologies, and Kayla Li, Delivery Manager at Terem Technologies Word from Scott: Over the years we’ve helped many different teams uplift in different ways. A Product Development Health Check is like a fitness test for your product development practice.

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Modus Create

JULY 8, 2022

Micro frontends are an architectural and organizational framework for designing web applications composed of smaller feature apps, which are owned by independent teams. We call these fragments “feature apps.” Feature apps integrate into the whole at runtime, creating incredible opportunities in digital presence dynamics.

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Userzoom

NOVEMBER 18, 2019

During a recent webinar covering the survey ( now available on demand ), Kuldeep Kelkar offered his take on this data, and advised on how experience professionals can not only overcome the top challenges reported by their peers but also how to stay ahead of the emerging enterprise UX trends. Why is sourcing participants such a challenge?

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