Mixpanel

JUNE 10, 2020

This understanding of why we do what we do is core to our product strategy, and informs every decision we make. On the NerdWallet team, we go beyond a binary “pass / fail” grade on demo days with Engineering, Product and Design. These turkey demos have surfaced key learnings for our team. what the heck is a Roth IRA?),

User Testing 75

User Testing Weak Development Team Product Research Customer Feedback 75

Userpilot

NOVEMBER 23, 2023

TL;DR Regular roadmaps kill outcomes by forcing teams to think in the categories of features and timelines. It’s difficult to implement outcome-based roadmaps because stakeholders don’t trust product teams to deliver on business goals. Many companies lack differentiation strategies and drive product development by copying competitors.

Feedback Software 105

Feedback Software Analytic Tools Product Research User Testing 105

Userpilot

OCTOBER 4, 2022

Growth loops are a compounding growth strategy where the user fuels future growth by reinvesting their outputs into new inputs for the next growth cycle. The Pirate Metrics Framework organizes the traditional funnel into five stages in the customer journey: Acquisition, Activation, Retention, Referral, and Revenue ( AARRR ).

Customer Experience 98

Customer Experience User Testing Onboarding KPIs Software Review 98

Gainsight

DECEMBER 16, 2022

And which strategies and activities should your sales and post-sales teams pursue in response to this data? Even when this approach seemed to work, customer success managers (CSMs) often lacked the empirical evidence to firmly connect the success with their team’s good work. Now comes the tricky part. A DEAR Solution.

Data Visualization 59

Data Visualization Customer Experience Weak Development Team Framework 59

Userpilot

OCTOBER 18, 2021

Strategies – so you know which steps you should take on the way to higher, faster, and more sustainable growth. If you want your SaaS to grow sustainably, you should implement at least one of these strategies: adopting a product-led growth model, creating valuable and actionable content, in-app onboarding , exceptional customer care.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Onboarding KPIs 98

The Product Coalition

FEBRUARY 12, 2024

As a result, the team struggled with how to prepare. I made it no longer than three minutes into the presentation and got this subtle feeling that the team was unprepared. Yeah, I was seemingly in a bad mood. The team was shutting down. I apologized to the team and said we would pick it up next week.

Technical Review 112

Technical Review User Testing Product Research Customer Feedback 112

Bain Public

JANUARY 11, 2022

Let’s face it, most organizations have poor habits around roadmap completion — this is why getting leadership (or stakeholders) to develop consistent, stable and familiar routines reinforced through repetition and communication is valuable. We all make mistakes.

Onboarding KPIs 52

Onboarding KPIs Weak Development Team User Friction Customer Experience 52

Userpilot

JUNE 26, 2023

Product metrics are critical for product growth managers to develop the right product strategies and drive continuous value for customers. You can also use a product metrics framework, ie. Google HEART, Pirate Metrics , or North Star Metric framework to choose the right product metrics. How to select the right metrics?

Onboarding KPIs 96

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 96

Userpilot

OCTOBER 25, 2022

In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users! Product strategy defines who we are building for, what to build, and how to build it. Goals are important aspects of the product strategy.

Product Research 98

Product Research User Testing Customer Feedback Research Software 98

The Product Coalition

JANUARY 3, 2020

So, it was natural that we should want to develop a talent growth plan for our people. Each month we send out an NPS survey to assess whether the company is being a great place to work, but a few months ago I also sent Google’s manager feedback survey to my team of 10 product managers. It was clear the team needed a talent growth plan.

Feedback Software 80

Feedback Software Product Research Research Software Weak Development Team 80

The Product Coalition

MARCH 7, 2023

How to prepare for a user interview, all the way to sharing the results with your team. If all you do is listen to your users without a plan or a decision making framework, you might walk away with no insights or the wrong insights. It heavily references Laura Klein’s Build Better Products , as well as learnings from my own mistakes.

User Testing 118

User Testing Customer Feedback Customer Experience Data Visualization 118

Product Management University

MARCH 14, 2017

The Body Part: Product Strategy & Planning. Without a portfolio strategist, the injury you’re most likely to sustain is an overabundance of disjointed one-off development projects to satisfy the next big sales opportunity or unhappy customer. The Body Part: Product Development. The Protective Pad: Engineering.

Weak Development Team 100

Weak Development Team Product Management Product Manager Customer Experience 100

Folding Burritos

FEBRUARY 22, 2016

Yet, I wanted to dig deeper into this issue by focusing on: The reasons why a Solution-first culture makes your life harder; A “framework” to drive stakeholders to think in terms of Problems. You want the stakeholders’ input, but you need it to be (and need them to think) in terms of problems for you and your team to solve.

Analytic Tools 322

Analytic Tools Reporting Tools Data Visualization User Testing 322

Intercom, Inc.

FEBRUARY 6, 2019

Given our cadence of launches and updates, we’ve developed a pretty well-oiled launch machine over the past few years. Our go-to-market teams have grown immensely, meaning more specialists and larger cross-collaborative teams for each launch. Initially, this was a very successful framework for us.

Product launches 170

Product launches User Friction User Testing Messaging 170

Userpilot

APRIL 19, 2024

TL;DR Market research is vital for making informed business decisions, enabling companies to understand the market, target audience, and competitors, reducing risks, and optimizing marketing communications and product strategies. For more on combining these approaches, refer to Generative vs. Evaluative Research. The outcome?

Research Software 52

Research Software User Testing Market Research Data Visualization 52

Intercom, Inc.

FEBRUARY 18, 2020

Frameworks have drastically improved the capabilities of small teams to produce amazing experiences for people in very short periods of time. We have a small but really great infrastructure team who help maintain fast development environments. This is the “ship every day” for a framework.

Construction 221

Construction Engineering Framework Weak Development Team 221

BrainMates

JULY 31, 2023

The problem is that ‘innovation’ is a term often misused by organisations to refer to doing something new or different. Products logically step through a gestation or development period within the organisation and an introduction period in the marketplace, and then consequently move from growth to maturity and eventually decline.

Product Management 52

Product Management Product Manager User Testing Weak Development Team 52

Userpilot

JULY 9, 2021

Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. She coaches teams on how to collect meaningful customer input and use it to make product decisions on a daily basis. Partnering up with adjacent teams to improve continuous discovery.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Department of Product

OCTOBER 23, 2022

Product Principles – Examples for Product Managers Make decision making easier with inspiration from top product companies Product principles are used by product teams to help guide decision making. Principles can help guide both strategic decisions and tactical decisions.

Research Software 52

Research Software Product Research Product Management Product Manager 52

People-First Product Leadership

DECEMBER 20, 2023

Today we wrap up the three part series on creating your strategy stack. Part 1, we covered the “why” behind creating a strategy stack, with a focus on establishing the organization’s Mission, North Star, and Vision. Part 2, we continued the organizational journey by defining the Strategy and Goals. No worries.

Vision 52

Vision Roadmap Onboarding KPIs Customer Experience 52

People-First Product Leadership

JANUARY 7, 2024

For example, I’m a sharer of information and often try out the strategies I read about which resonate with people-first product leadership. When I veered off track, I learned (good) while losing a bit of confidence in myself (bad). People, like frameworks, should embrace adaptability and openness to new ideas and approaches.

Artificial Inteligence 52

Artificial Inteligence Weak Development Team Feedback Software Leadership 52

ProductPlan

OCTOBER 6, 2022

Throughout my experience, I’ve used many frameworks and tools to support the research and discovery process. ProductPlan is the product management platform that operationalizes product strategy and execution best practices and drives innovation, trust, and accountability. Start with your company and product mission and vision.

Product Research 88

Product Research User Testing Research Software Feedback Software 88

Userpilot

AUGUST 14, 2023

Which measures the customer’s experience with a specific product, feature, or team interaction. Develop your product through a PMF survey. Now, there are four best practices for conducting surveys prolifically: Setting up a specific goal using a goal-setting framework. CSAT surveys. CES surveys. Product evaluation surveys.

Product Research 97

Product Research Data Visualization Analytic Tools Feedback Software 97

ProductPlan

JANUARY 9, 2019

As Teresa Torres points out, what better way to prioritize work than to reference the metrics that matter most? We’ve written extensively about prioritization frameworks in the past. Don’t just know about soft skills, develop them. Successfully achieving a together culture brings out the best in your team.

Product Research 70

Product Research Weak Development Team User Testing Customer Feedback 70

eG Innovations

MARCH 7, 2023

Consider the scenario – You are an SRE (Site Reliability Engineer) joining a team to take charge of their Java applications. 3: Work with your AppDev team on chaos engineering and game days to simulate edge cases. It has been reported that a Java application is very flaky in terms of memory issues.

Data Visualization 52

Data Visualization Reporting Tools User Testing Artificial Inteligence 52

Surya Suravarapu

FEBRUARY 27, 2020

It is wanting more that pushes humanity to seek improvements, develop new technologies, and reach for a higher level." All these forces we are referring to are from the customer's perspective. The research team led by George Loewenstein studied two types of emotions that create anxiety: 1) anticipatory, and 2) anticipated emotions. (We

Feedback Software 52

Feedback Software Product Research Reporting Tools Research Software 52

The Product Coalition

MAY 15, 2019

The agile manifesto turned eighteen this year, the Scrum framework is even older?—?have Scrum came about even earlier than the agile manifesto almost a whole decade to be exact (although you can traces origins earlier back to 1986 with the article The New New Product Development Game ). are they one role, two roles?

Product Management 92

Product Management Product Manager User Testing Product Research 92

PMLesson's Ace the PM Interview

MARCH 2, 2022

This is sometimes referred to as "GCA" by Google. If you're applying as a Google product manager , this means you'll need product management experience with leading user research, implementing features, and working with software teams to build deliverables. What are your strengths and weaknesses? Leadership.

Weak Development Team 52

Weak Development Team Technical Review User Testing Feedback Software 52

Imaginary Cloud - Design

JULY 2, 2020

It is not that those books are bad. In a time when there was very little acknowledgment about the importance and the role of design, when design was mainly done by developers and with very little user awareness. That expresses how updated you are in the field, what references do you have, and what’s your knowledge level.

Books 138

Books Technical Review Research Software Data Visualization 138

Roman Pichler

FEBRUARY 14, 2023

Listen to the audio version of this article: [link] 1 Complement Scrum with a Product Discovery and Strategy Process Scrum is a simple framework that helps teams develop successful products. Continue the discovery and strategy work while the product is being developed. But don’t stop there.

Product Research 342

Product Research Feedback Software Research Software User Testing 342

Sequent Learning

NOVEMBER 12, 2018

How can they develop more innovative products and services? Regardless of industry, product managers navigate similar obstacles as they work towards common objectives with their cross-functional teams. It offers practical tips for guiding cross-functional teams as they: Cultivate market insights. Path to Innovation.

Workshop 40

Workshop Data Visualization Product Research Product Management 40

Userpilot

AUGUST 15, 2021

Measure engagement by acquisition channel to optimize your acquisition strategy and focus on the one with the most engaged users. By doing this, you'll know what channels bring you the best users, and be able to optimize your acquisition strategy. Most SaaS companies use the p irate metrics framework for this.

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs Customer Experience 98

Amplitude

MAY 7, 2018

Let’s face it, user personas have gotten a bad rap over the years. As a result, many modern product teams have decided to abandon personas altogether and adopt practices like user scenarios, user stories, or the “Jobs to be Done” framework instead. Personas provide a common language across multiple teams. Here’s why.

User Testing 74

User Testing Customer Feedback Customer Experience Data Visualization 74

Roadmunk

SEPTEMBER 21, 2017

Some sit outside the product domain, but still directly pushed me as a product manager to connect and empathize with other team members. But in part 4 of a 9-part series on startups by Marc Andreessen (co-founder of Andreessen Horowitz), there are three factors to startup success identified: your team, product and market.

Article 81

Article User Testing Product Research Technical Review 81

PMLesson's Ace the PM Interview

MAY 15, 2022

Specifically, UX designers sit at the intersection of product design, market research, interaction design, product strategy, human computer interaction, visual design, and more! UX design was first developed by Don Norman , who was actually working at Apple at the time. That is, to create a seamless user experience.

UX 52

UX User Testing Data Visualization Product Research 52

Amplitude

NOVEMBER 12, 2018

Holly’s focused approach to experimentation and learning—what Holly refers to as “product science”—has gained a lot of popularity internally here at Amplitude. Whether they are the principles of behavior science, experiment design, or team function, I believe what’s going on can be observed, understood, tested, and taught. ”I

Product Research 97

Product Research User Testing Research Software Customer Experience 97

Userpilot

MARCH 18, 2022

It is how businesses let their target audience know who they are and what they can do and it refers to the words on your site, landing pages, as well as other marketing messages. Having a product messaging framework is important because it sets the precedence for how the market and your potential customers will see your brand.

Research Software 52

Research Software Feedback Software Messaging User Friction 52