Mixpanel

JUNE 10, 2020

On the NerdWallet team, we go beyond a binary “pass / fail” grade on demo days with Engineering, Product and Design. We also host voluntary “turkey” demos where members of our team can share experiments that failed and what they learned from them. These turkey demos have surfaced key learnings for our team. Boy, were we wrong.

User Testing 75

User Testing Product Research Weak Development Team Customer Feedback 75

Intercom, Inc.

SEPTEMBER 10, 2020

It’s an approach that’s served him well along the road to building the HubSpot sales team, where he was CRO for nine years. This has created large amounts of data for running teams. . A data-driven framework for scaling. Mark’s latest ebook, The Science of Scaling , outlines a precise framework for success.

Onboarding KPIs 226

Onboarding KPIs Customer Experience User Testing Data Visualization 226

Gainsight

DECEMBER 16, 2022

And which strategies and activities should your sales and post-sales teams pursue in response to this data? Even when this approach seemed to work, customer success managers (CSMs) often lacked the empirical evidence to firmly connect the success with their team’s good work. A DEAR Solution. Deployment. Is the customer activated?

Data Visualization 59

Data Visualization Customer Experience Weak Development Team Framework 59

Ask Benny

JANUARY 25, 2020

Agile is a concept with principles that helps us develop software better, validate it as soon as we can, and bring value to our customers faster. Scrum is just one of the software development frameworks that implement agile and there are many others including Kanban, extreme programming, lean software development and more.

Agile 103

Agile Weak Development Team User Testing Software Review 103

Userpilot

OCTOBER 4, 2022

The Pirate Metrics Framework organizes the traditional funnel into five stages in the customer journey: Acquisition, Activation, Retention, Referral, and Revenue ( AARRR ). Viral loops promote word-of-mouth marketing by getting existing users to refer your product to their network. Understanding the growth loops framework.

Customer Experience 98

Customer Experience User Testing Onboarding KPIs Software Review 98

The Product Coalition

MARCH 7, 2023

How to prepare for a user interview, all the way to sharing the results with your team. If all you do is listen to your users without a plan or a decision making framework, you might walk away with no insights or the wrong insights. It heavily references Laura Klein’s Build Better Products , as well as learnings from my own mistakes.

User Testing 124

User Testing Customer Feedback Customer Experience Data Visualization 124

Atlassian

FEBRUARY 28, 2022

Creating a strong, cohesive team takes intention and planning. Researchers have been studying team dynamics for decades. There’s a significant body of knowledge about which organizational structures provide the best results given the circumstances, goals, and personalities involved in a team. 5-second summary.

Weak Development Team 131

Weak Development Team Research Software Product Research Leadership 131

Userpilot

NOVEMBER 23, 2023

TL;DR Regular roadmaps kill outcomes by forcing teams to think in the categories of features and timelines. It’s difficult to implement outcome-based roadmaps because stakeholders don’t trust product teams to deliver on business goals. Many companies lack differentiation strategies and drive product development by copying competitors.

Analytic Tools 105

Analytic Tools Feedback Software Product Research User Testing 105

Bain Public

JANUARY 11, 2022

Let’s face it, most organizations have poor habits around roadmap completion — this is why getting leadership (or stakeholders) to develop consistent, stable and familiar routines reinforced through repetition and communication is valuable. Unfortunately, product leadership culture can get a little messy.

Onboarding KPIs 52

Onboarding KPIs Weak Development Team User Friction Customer Experience 52

Product Management University

MARCH 14, 2017

Without a portfolio strategist, the injury you’re most likely to sustain is an overabundance of disjointed one-off development projects to satisfy the next big sales opportunity or unhappy customer. The Body Part: Product Development. Don’t injure your team before they even take the field.

Weak Development Team 100

Weak Development Team Product Management Product Manager Customer Experience 100

Ask Benny

JANUARY 25, 2020

Agile is a concept with principles that helps us develop software better, validate it as soon as we can, and bring value to our customers faster. Scrum is just one of the software development frameworks that implement agile and there are many others including Kanban, extreme programming, lean software development and more.

Agile 78

Agile Weak Development Team User Testing Software Review 78

Ask Benny

JANUARY 25, 2020

Agile is a concept with principles that helps us develop software better, validate it as soon as we can, and bring value to our customers faster. Scrum is just one of the software development frameworks that implement agile and there are many others including Kanban, extreme programming, lean software development and more.

Agile 78

Agile Weak Development Team User Testing Software Review 78

The Product Coalition

FEBRUARY 12, 2024

As a result, the team struggled with how to prepare. I made it no longer than three minutes into the presentation and got this subtle feeling that the team was unprepared. Yeah, I was seemingly in a bad mood. The team was shutting down. I apologized to the team and said we would pick it up next week.

Technical Review 117

Technical Review User Testing Product Research Customer Feedback 117

Userpilot

JUNE 26, 2023

Product metrics are critical for product growth managers to develop the right product strategies and drive continuous value for customers. You can also use a product metrics framework, ie. Google HEART, Pirate Metrics , or North Star Metric framework to choose the right product metrics. How to select the right metrics?

Onboarding KPIs 94

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 94

The Product Coalition

JANUARY 3, 2020

So, it was natural that we should want to develop a talent growth plan for our people. Each month we send out an NPS survey to assess whether the company is being a great place to work, but a few months ago I also sent Google’s manager feedback survey to my team of 10 product managers. It was clear the team needed a talent growth plan.

Feedback Software 81

Feedback Software Product Research Research Software Weak Development Team 81

Ask Benny

JUNE 1, 2019

Agile is a concept with principles that helps us develop software better, validate it as soon as we can, and bring value to our customers faster. Scrum is just one of the software development frameworks that implement agile and there are many others including Kanban, extreme programming, lean software development and more.

Agile 78

Agile Weak Development Team User Testing Software Review 78

Product Management University

MARCH 15, 2017

Combining both roles into one usually results in one the following: A product that has the right features with poor usability. Functional Product Designers Accelerate Product Development. A key objective of every product rollout is the self sufficiency of marketing, sales, client services and support teams.

Weak Development Team 100

Weak Development Team Customer Experience B2B Differentiation 100

Intercom, Inc.

FEBRUARY 6, 2019

Given our cadence of launches and updates, we’ve developed a pretty well-oiled launch machine over the past few years. Our go-to-market teams have grown immensely, meaning more specialists and larger cross-collaborative teams for each launch. Initially, this was a very successful framework for us.

Product launches 170

Product launches User Friction User Testing Messaging 170

People-First Product Leadership

DECEMBER 4, 2023

Throughout the post, I provide practical tips and steps for developing these strategic elements, setting the foundation for further strategic planning. Often referred to as “ideal customer profile” or ICP for short. Identify their strengths, weaknesses, opportunities and threats (SWOT).

Strategy 52

Strategy Weak Development Team Technical Review Vision 52

Mind the Product

MAY 9, 2019

In March last year, my colleague and Mind the Product’s Director of Training, Rosemary King, wrote about how the company departments working alongside a product team could better work together to meet their common goals and to improve working practices. In Marketing, in Product, in Operations… test, learn, test again. Take Stock Regularly.

Product Research 150

Product Research User Testing Weak Development Team Embedded Analytics 150

The Product Coalition

JULY 13, 2022

Best teams on a budget who need the basics. Advanced record and playback tools enable customer experience (CX) teams to capture user sessions across browsers, interfaces, and devices. While FullStory works for mobile apps, the web/mobile hybrid platform doesn’t cover every framework, particularly with non-native tech stacks (e.g.

Data Visualization 113

Data Visualization Analytic Tools Feedback Software Reporting Tools 113

BrainMates

JULY 31, 2023

The problem is that ‘innovation’ is a term often misused by organisations to refer to doing something new or different. Products logically step through a gestation or development period within the organisation and an introduction period in the marketplace, and then consequently move from growth to maturity and eventually decline.

Product Management 52

Product Management Product Manager User Testing Weak Development Team 52

Userpilot

OCTOBER 25, 2022

They tell the product management team what they need to achieve. It tells your product team what they need to do to build a product that satisfies the needs of a specific group of users, and contributes to the realization of the company objectives. Goals are important aspects of the product strategy. Source: Pragmatic Institute.

Product Research 98

Product Research User Testing Customer Feedback Research Software 98

PMLesson's Ace the PM Interview

MAY 22, 2021

Manager screen In this interview, you'll speak with the hiring manager about your technical skills and domain knowledge (this is sometimes referred to as the technical screen). Managing Individuals How do you run 1:1s with your team? How do you handle poor performers? How do you balance feature development and technical debt?

Engineering 52

Engineering Weak Development Team Technical Review Research Software 52

Folding Burritos

FEBRUARY 22, 2016

Yet, I wanted to dig deeper into this issue by focusing on: The reasons why a Solution-first culture makes your life harder; A “framework” to drive stakeholders to think in terms of Problems. You want the stakeholders’ input, but you need it to be (and need them to think) in terms of problems for you and your team to solve.

Analytic Tools 322

Analytic Tools Reporting Tools Data Visualization User Testing 322

The Product Coalition

JUNE 1, 2019

Agile is a concept with principles that helps us develop software better, validate it as soon as we can, and bring value to our customers faster. Scrum is just one of the software development frameworks that implement agile and there are many others including Kanban, extreme programming, lean software development and more.

Agile 61

Agile Weak Development Team User Testing Software Review 61

The Product Coalition

JANUARY 26, 2022

Chris’s team worked for a logistics service that tracked the ocean containers coming in and out of the ports. Their team set up the infrastructure and prepared the environment waiting for prospective accounts, which never came. You can lose your confidence in the product while talking with some of the software developers.

Reporting Tools 122

Reporting Tools Feedback Software Data Visualization Engineering 122

Intercom, Inc.

FEBRUARY 18, 2020

Frameworks have drastically improved the capabilities of small teams to produce amazing experiences for people in very short periods of time. We have a small but really great infrastructure team who help maintain fast development environments. This is the “ship every day” for a framework.

Construction 221

Construction Engineering Framework Weak Development Team 221

PMLesson's Ace the PM Interview

JULY 1, 2020

Learn a framework for quickly pitching a new product idea, and enhance your career! When I interview a product manager to work in my team, I want to know that they understand the whole of the product cycle - how to make it happen, from concept to rollout and beyond, and most importantly what will make it successful. Pain points 2.

Vision 72

Vision User Friction Product Management Product Manager 72

Userpilot

OCTOBER 18, 2022

You’ll also identify new product design and development perspectives with task analysis. Besides collecting data to guide design and development decisions, user experience analysis has the following benefits. Identifies a new perspective for product design and development with task analysis. When to perform user analysis.

Customer Feedback 98

Customer Feedback Data Visualization User Testing Analytic Tools 98

Modus Create

DECEMBER 16, 2021

Product development is exhilarating. There is something special about a team rallying around a vision and creating a product that users love. . Unfortunately, technical debt can do that to your team. Technical debt refers to the cost you accumulate by favoring easy and quick solutions over best practices in engineering.

Reporting Tools 91

Reporting Tools Weak Development Team Management Management 91

Userpilot

APRIL 19, 2024

Applying insights from market research to product development and marketing strategies can significantly enhance business growth. Sharper marketing messages, savvy product development strategies, and an intimate grasp of both prospective buyers and existing customers’ preferences and needs. The outcome?

Research Software 52

Research Software User Testing Market Research Data Visualization 52

Userpilot

JULY 9, 2021

Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. She coaches teams on how to collect meaningful customer input and use it to make product decisions on a daily basis. Partnering up with adjacent teams to improve continuous discovery.

Books 98

Books Research Software Feedback Software Analytic Tools 98

ProductPlan

JANUARY 9, 2019

As Teresa Torres points out, what better way to prioritize work than to reference the metrics that matter most? We’ve written extensively about prioritization frameworks in the past. Don’t just know about soft skills, develop them. Successfully achieving a together culture brings out the best in your team.

Product Research 76

Product Research Weak Development Team User Testing Customer Feedback 76

Userpilot

AUGUST 14, 2023

Which measures the customer’s experience with a specific product, feature, or team interaction. Develop your product through a PMF survey. Now, there are four best practices for conducting surveys prolifically: Setting up a specific goal using a goal-setting framework. CSAT surveys. CES surveys. Product evaluation surveys.

Product Research 97

Product Research Data Visualization Analytic Tools Feedback Software 97

People-First Product Leadership

JANUARY 7, 2024

When I veered off track, I learned (good) while losing a bit of confidence in myself (bad). People, like frameworks, should embrace adaptability and openness to new ideas and approaches. The balanced leader sees both delegation and development as a win-win approach for themselves, their employees, and the organization at large.

Artificial Inteligence 52

Artificial Inteligence Weak Development Team Feedback Software Leadership 52

The Product Coalition

NOVEMBER 25, 2019

The Scrum Master encourages the Scrum Team to improve, within the Scrum process framework, its development process and practices to make it more effective and enjoyable for the next Sprint. By the end of the Sprint Retrospective, the Scrum Team should have identified improvements that it will implement in the next Sprint.

Weak Development Team 78

Weak Development Team Agile Presentation Events 78