Product Talk
DECEMBER 18, 2024
How we build might change with generative AI. Maybe how we synthesize customer needs might change with generative AI, but those broad buckets, I think, are fairly stable. We’re building from a shared knowledge base, and it’s a lot easier to align and agree on a next path forward.
Product Innovation Educators
AUGUST 26, 2024
The Impact of Generative AI on Workplace Culture Generative AI, like ChatGPT, is a hot topic in many organizations. Uncertainty and Ambiguity in Adoption Integrating generative AI into existing work processes isn’t always straightforward.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
TechEmpower - Product Management
OCTOBER 9, 2023
Artificial Intelligence (AI), and particularly Large Language Models (LLMs), have significantly transformed the search engine as we’ve known it. With Generative AI and LLMs, new avenues for improving operational efficiency and user satisfaction are emerging every day.
Intercom, Inc.
JANUARY 31, 2023
The possibilities to automate and streamline processes for support reps seem endless, but the success of generative AI in this space will ultimately depend on its ability to deliver real value for customer service teams and customers alike. If not, well, it’s just a toy – a fun one, but a toy nonetheless.
The Product Coalition
SEPTEMBER 24, 2024
Let’s talk about how to use AI where it matters most. Credit: Dall-E It’s hard to miss — Generative AI features are stealing the spotlight in nearly every product release these days. Go beyond Chatbots to Unlock Ai’s Potential Generative AI has really shown it can be a game-changer for creating content and generating insights.
Userpilot
JULY 29, 2024
Workflow builder : Introduced in 2019 and enhanced with generative AI in 2023, the Workflow Builder allows users to automate routine tasks without requiring technical skills. It’s ideal for creating, storing, and sharing information, making it a powerful tool for knowledge management. Notion wiki example.
Userpilot
MARCH 5, 2025
You can include feedback widgets to collect feedback passively, checklists to walk users through specific processes, or integrations with knowledge bases to leverage existing documentation. Self-serve support: Zendesk goes beyond traditional knowledge bases to incorporate generative AI capabilities that let you save time.
Expert insights. Personalized for you.
246 
Let's personalize your content