Product Management University

OCTOBER 6, 2024

Think about how much time it takes to find reputable sources, comb through mounds of reports, pull out the most critical nuggets, and distill them down into something that’s succinct, consumable and actionable, and do it with consistency. It’s a tall order. I asked ChatGPT to ”name your sources for this information.”

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Generative AI Market Research User Testing Product Research 130

UX Planet

JUNE 30, 2025

Overall, banks that deployed AI at scale in 2024 reported significant improvements in digital channel usage and customer feedback. Power Market Impact: Banking Industry Leads in AI Adoption A McKinsey survey indicates that AI adoption is now mainstream across industries. Almost every bank is at least planning for GenAI.

Data Visualization 73

Data Visualization Banking Reporting Tools Analytic Tools 73

The Product Coalition

SEPTEMBER 24, 2024

Let’s talk about how to use AI where it matters most. Credit: Dall-E It’s hard to miss — Generative AI features are stealing the spotlight in nearly every product release these days. Go beyond Chatbots to Unlock Ai’s Potential Generative AI has really shown it can be a game-changer for creating content and generating insights.

Reporting Tools 147

Reporting Tools Data Visualization Artificial Inteligence Research Software 147

Mixpanel

JULY 6, 2023

Generative AI is unframing all of that. You can now click a button to get AI to write and organize it for you. And when we started exploring the possibilities with generative AI months ago, we saw pretty quickly how it would help us accelerate our vision to bring analytics to everyone. But that’s not our goal.

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Generative AI Data Visualization Analytic Tools Reporting Tools 52

Product Innovation Educators

OCTOBER 14, 2024

He shares that product managers are reporting efficiency gains of around 50% when using AI to assist in drafting these important documents. Market Research Techniques Brian explains how AI is revolutionizing market research, offering new ways to gather and analyze data. He mentions using tools like Perplexity.ai

Artificial Inteligence 243

Artificial Inteligence Research Software Data Visualization Reporting Tools 243

Product Innovation Educators

MARCH 3, 2025

An AI system, properly implemented, doesn’t have these same motivationsit simply reports what it finds in the data. More recently, shes collaborated with researchers from MIT and Northwestern Universitys Kellogg School of Management on next generation AI.

Research Software 156

Research Software Product Research User Testing Artificial Inteligence 156

Gainsight

SEPTEMBER 12, 2023

Kennedy shared her take on what’s changed in CS, what’s stayed the same, and how generative AI is changing the whole game. A major takeaway of our recent Evolution of Customer Success Report is that the strategic value of customer success is higher than ever. But, in the last few months, AI has changed a lot.

Generative AI 52

Generative AI Reporting Tools Customer Experience Product Research 52

Mixpanel

JULY 6, 2023

Generative AI is unframing all of that. You can now click a button to get AI to write and organize it for you. And when we started exploring the possibilities with generative AI months ago, we saw pretty quickly how it would help us accelerate our vision to bring analytics to everyone. But that’s not our goal.

Generative AI 40

Generative AI Data Visualization Analytic Tools Reporting Tools 40

Gainsight

MAY 17, 2023

Nick Mehta, CEO of Gainsight, took the stage to celebrate the tenth anniversary of Pulse and get fired up for the next decade, powered by generative AI , DCS, and—most importantly—all of you. Automation is just the beginning, the most basic form of what AI can do for business software. Welcome to the stage, ChatGPT.

Generative AI 52

Generative AI Reporting Tools Customer Experience ChatGPT 52

Gainsight

MAY 18, 2023

According to Rumelhart, “ Horizon AI has been a part of Gainsight’s technology for some time, but generative AI is the next frontier. At Gainsight, we’re all in on generative AI.” It’s clear that Digital Customer Success, powered by generative AI, is the next evolution of CS.

Generative AI 52

Generative AI Data Visualization Reporting Tools Analytic Tools 52

NextBigWhat

NOVEMBER 20, 2024

In 2024, enterprises have significantly increased their investment in generative AI, with spending surging to $13.8 This shift indicates a…… The post The state of Gen AI in Enterprises: Playing safe, Spending 6X [Report] appeared first on nextbigWhat. billion—more than six times the $2.3 billion spent in 2023.

Enterprise 52

Enterprise Generative AI 52

NextBigWhat

NOVEMBER 20, 2024

In 2024, enterprises have significantly increased their investment in generative AI, with spending surging to $13.8 This shift indicates a… The post The state of Gen AI in Enterprises: Playing safe, Spending 6X [Report] appeared first on nextbigWhat. billion—more than six times the $2.3 billion spent in 2023.

Enterprise 52

Enterprise Generative AI 52

Gainsight

APRIL 15, 2025

AI That Works for You Just as Elphaba defies gravity, AI is defying the limits of customer success, soaring above traditional boundaries to drive unprecedented outcomes. The “AI That Works for You” track will delve into how generative AI is reshaping post-sales efforts.

Reporting Tools 52

Reporting Tools Data Visualization Customer Experience Workshop 52

Gainsight

JULY 8, 2024

In Customer Success (CS), generative AI is poised to be a total game changer. Our latest research report with SaaS metrics firm Benchmarkit explores this and other key takeaways. We surveyed 175 CS professionals globally for our second edition of The State of AI in Customer Success report.

Reporting Tools 52

Reporting Tools Data Visualization Research Software User Testing 52

Userpilot

JULY 10, 2024

No-code analytics reports – Userpilot also gives you access to numerous analytics reports like funnel, customer path , and retention analysis. These reports help you dive deep into customer experience and get insights into your customer journey. The Starter plan starts at $249/month with basic engagement features.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Research Software 105

NextBigWhat

AUGUST 13, 2024

At least 30% of generative AI (GenAI) projects will be abandoned after proof of concept by the end of 2025, due to poor data quality, inadequate risk controls, escalating costs or unclear business value, according to Gartner, Inc. 

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Data Visualization Generative AI 52

Product Talk

SEPTEMBER 6, 2023

I had a lot of fun during this open and candid discussion and I thought Product Talk readers might want to check it out, especially if you’re in a leadership role and you have a product team or teams reporting to you. We do a lot of the work with the teams and with the direct reports. If your customer is a generative AI, sure.

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Product Research User Testing Research Software Feedback Software 321

Crafty CTO

OCTOBER 24, 2023

In my July essay An Appllama Week in AI , I mentioned that Apple “might get pinched” because they move much slower than the AI space is moving.

Generative AI 52

Generative AI 52

The Product Coalition

DECEMBER 26, 2023

However, generative AI substantially improves computer vision accuracy, enabling use cases previously unthinkable. Computer vision systems can achieve up to 99% accuracy by training deep-learning AI models with vast amounts of visual data. CT scans, MRIs, and X-rays all use computer vision technologies to some level.

Healthcare 147

Healthcare Research Software Vision Analytic Tools 147

Arkenea

APRIL 10, 2025

Within six weeks, they launched features such as personalized subject line generation and dynamic content recommendations. Engagement rates increased by 45percent, and the client reported a 30percent boost in trial signups directly attributed to the AI enhancements.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Userpilot

JULY 29, 2024

Statista is a premier data research platform offering extensive statistics, market research reports, and industry studies for detailed research. You want a tool that can handle all aspects of product management, from planning and tracking to analyzing and reporting. A Statista report. Kanban board in Asana.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

Alchemer Mobile

JUNE 15, 2024

In a 2023 poll, Gartner found that, of more than 2,500 executives, 38% indicated that customer experience and retention is the primary purpose of their generative AI investments. But if there’s one thing we learned about social media over time, it’s this – do not get distracted by the hype.

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Customer Experience Artificial Inteligence Data Visualization User Testing 100

Userpilot

JANUARY 15, 2025

Your teams can pair funnel analysis reports with session replays of churned users to better understand the reasons for drop-offs and improve conversions. The best approach is to combine these reports with quantitative data , such as funnel analysis, path analysis, or user surveys. Session replays can help here as well.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

FEBRUARY 25, 2024

Similarly, generative AI applications are helping speed up UX writing and enhance data analytics. To analyze where you currently stand, you could run a funnel analysis report to identify drop-off points in the user journey. Similarly, here’s a trend analysis report showing feature usage trends among users.

Analytic Tools 105

Analytic Tools Data Visualization User Testing Reporting Tools 105

The Product Coalition

OCTOBER 20, 2023

The expanding value of AI in marketing A recent survey reveals that the marketing and advertising industry has the highest adoption of generative AI. 37% of the 4,500 respondents who work in marketing and advertising reported using AI in their work.

Data Visualization 145

Data Visualization Artificial Inteligence Reporting Tools Customer Communications 145

Userpilot

APRIL 24, 2024

Generative AI has changed how tech companies do business. companies use AI in their operations and the number of jobs requiring AI has increased by 450% since 2013. In 2023, over 26% of investments in American startups were directed toward AI-related companies. Best AI SaaS tools: Hotjar. About 73% of U.S.

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization Reporting Tools 96

Userpilot

MARCH 5, 2025

How I chose the best customer engagement software My evaluation process combined thorough feature analysis , a careful review of user feedback, and insights from industry reports. Funnel analysis report generated with Userpilot. Self-service support: Userpilot empowers you to build and customize in-app resource center code-free.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Lenny Rachitsky

FEBRUARY 8, 2024

As GPTs advance, we’ll be able to prompt them to engage in more nuanced tasks and ask them to report back when it’s done. For example, we might prompt the AI agent to take several hours to write a detailed blog post citing references and case studies, and to delineate any trade-offs the agent made.

Reporting Tools 101

Reporting Tools Data Visualization Research Software ChatGPT 101

Product Innovation Educators

MARCH 4, 2025

An AI system, properly implemented, doesn’t have these same motivationsit simply reports what it finds in the data. More recently, shes collaborated with researchers from MIT and Northwestern Universitys Kellogg School of Management on next generation AI.

Artificial Inteligence 235

Artificial Inteligence Research Software Product Research User Testing 235

Userpilot

APRIL 15, 2024

The AI chatbots I mentioned above can handle customer queries 24/7 by providing instant responses and escalating complex issues to human agents only when it’s essential. Instead of going through hundreds or thousands of responses manually, you can generate a report automatically. Spark is a chat-based report-creation tool.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Gainsight

NOVEMBER 30, 2023

One of the most profound drivers of this CS evolution, like nearly every industry today, is Generative AI. In a world that prizes speed and efficiency, Gen AI promises to be the magical wand. Gen AI is helping Customer Success Managers (CSMs) become more effective, while preserving more their most limited resource: time.

Research Software 52

Research Software Analytic Tools Reporting Tools User Testing 52

Userpilot

FEBRUARY 28, 2024

Reporting dashboard : Having all your data available in a single spot speeds up decision-making. The best sales funnel software tools offer a custom analytics dashboard to help you access all reports with ease. View reports such as trend analysis to track user behavior trends. Heatmap analysis in Userpilot.

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Analytic Tools Data Visualization Reporting Tools Software Review 105

Gainsight

AUGUST 29, 2023

Customer Success (CS) has become a mission-critical discipline in SaaS and beyond, with 97% of the companies we surveyed this year reporting that they have a Customer Success function. CSMs spend hours manually constructing reports for client meetings, among other repetitive tasks. Gainsight solves for all of these pain points.

Reporting Tools 52

Reporting Tools Data Visualization User Friction User Testing 52