Product Talk
JUNE 19, 2024
I’m disappointed to see the rise of generative AI tools that are designed to replace discovery with real humans. I’m a big fan of generative AI. I’ll then share how and where I think generative AI can help, and clearly identify what we should avoid. The opportunities represent customer value.
Product Talk
DECEMBER 18, 2024
Every single person that contributes to building a product, all of the makers in the room, we need to care about our customers, we need to make sure that what we’re building is going to work for them, and I want to introduce some ideas that will help you do that. What I saw was they were talking to customers periodically.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
The Product Coalition
FEBRUARY 15, 2024
However, a new era of possibilities has dawned with the emergence of Generative AI (GenAI). A recent study by Gartner revealed that more than 80% of enterprises will have used Generative AI APIs or deployed Generative AI-enabled applications by 2026, highlighting its potential to transform various functions.
Alchemer Mobile
JUNE 15, 2024
It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers. It works at scale across numerous internal and external sources of customer feedback to provide powerful CX insights.
Product Talk
OCTOBER 18, 2023
When we hear about an unmet customer need, pain point, or desire, we often jump to our first solution. But this is exactly what we do when we try to make our first idea match the customer need we are trying to address, within the technical constraints we encounter, while still managing to deliver the right business results.
Product Talk
SEPTEMBER 6, 2023
I think there’s a whole bunch of stuff around trends, where we’re now saying, “If we’re going to make good decisions about what to build, let’s include the customer in the process. It’s just, how do we make better decisions about what to build, and include the customer in the process? Lots of that.
Userpilot
APRIL 15, 2024
In this article, we look at how you can use AI to gain in-depth customer insights and how to leverage them to improve the product. We also share a few tools that can help you harness the power of AI to offer a better customer experience. AI technologies power automation which increases team efficiency and productivity.
Expert insights. Personalized for you.
335 
Let's personalize your content