Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. Productboard founder and CEO Hubert Palan on mastering product strategy. Far too many businesses rely on early-on hunches to inform their product strategies. Later’s Farhan Virji on adapting B2C support strategies for B2B teams.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Intercom, Inc.

JUNE 30, 2022

Caroline Jarrett became interested in forms around 30 years ago while delivering optical character recognition systems to the UK Inland Revenue, which included processing tax forms. It didn’t work very well, and it turned out it was because people made honest mistakes when filling in forms that the technology couldn’t read.

Feedback Software 239

Feedback Software Reporting Tools Research Software User Testing 239

B2B Product Management

SEPTEMBER 29, 2023

B2B products are products or services that are sold to other businesses, rather than to consumers. They can be physical products, such as raw materials, components, or finished goods, or they can be digital products, such as software, SaaS (software as a service), or data.

B2C 52

B2C B2B Reporting Tools User Testing 52

ProductPlan

FEBRUARY 15, 2022

A product operations manager at a smaller technology company may engage in different activities than someone at a larger firm. Meanwhile, smaller companies need more tactical support around managing data, tools, and communications. The cadence of reporting and informational updates play a key part in the representation.

Data Visualization 97

Data Visualization Reporting Tools Analytic Tools Research Software 97

The Product HQ

FEBRUARY 1, 2023

If defining project scopes, reviewing solutions, and generating reports interest you, this is the perfect career. TPMs must communicate strategies, roadmaps, and program issues with all key stakeholders. This includes reviewing invoices, negotiating contracts, and ensuring that all parties are happy.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

Mind the Product

JUNE 27, 2019

Again, how religious they reported being before the test had no bearing on the outcome. So, product goals and metrics – the tools that allow you to build design foundations and shape a strategy. No doubt you’ll be aware how this has played out as features on social media platforms like Facebook and Twitter.

Product Goals 163

Product Goals Data Visualization Reporting Tools Government 163

bpma ProductHub

OCTOBER 16, 2016

In response, he has given them processes to follow and skilled people to carry them out, which leads to market-responsive products and services. At the same time, they produce their vehicles with a level of quality that led Consumer Reports to give the Model S a score of 103 out of 100 on their road test.

Reporting Tools 150

Reporting Tools Research Software Analytic Tools User Testing 150

Mixpanel

MAY 26, 2020

For today’s post, we spoke with Rohit Gossain , who has held multiple product management and data science roles over the last decade with technology companies such as Shutterfly, OpenTable, Adobe, and Expedia Group. . At the time, product analytics software didn’t really exist—we were very much relying on Google Analytics.

Data Visualization 73

Data Visualization Analytic Tools Reporting Tools Information 73

The Product Coalition

FEBRUARY 12, 2021

When we founded BreezoMeter, many businesses and governments were not ready to answer the public demand for solutions that protected them from harmful air quality. As data scientists and environmental engineers with our own air quality technology and APIs, we realized we were equipped to answer this demand?—?and

Data Visualization 86

Data Visualization Research Software Reporting Tools User Testing 86

Mixpanel

MAY 26, 2020

For today’s post, we spoke with Rohit Gossain , who has held multiple product management and data science roles over the last decade with technology companies such as Shutterfly, OpenTable, Adobe, and Expedia Group. . At the time, product analytics software didn’t really exist—we were very much relying on Google Analytics.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Information 52

Birst BI

AUGUST 27, 2019

Have you used a digital product or service while shopping in the past year? From the massive amounts of data that are being generated from your digital interactions, retailers have an opportunity to collect this data, along with other information, to effectively identify problems, opportunities and solutions. Attend Sept. Register now.

Data Visualization 40

Data Visualization Reporting Tools Analytic Tools Research Software 40

Mind the Product

NOVEMBER 30, 2017

And even though the UK is leaving the union, the UK government has confirmed that the GDPR is here to stay. I imagine many of you get more than 5,000 people signing up and using your service each year. For example if a customer is refused insurance by an automated system they can call and ask for a manual review.

Data Visualization 83

Data Visualization Technical Review Reporting Tools Technical Advisors 83

Sequent Learning

JULY 25, 2022

If you’d like to review the introductory material, please go to the link at the bottom of the page. Let’s start with a definition of product management: Product management is the systemic, holistic business management of products. As a note, a product is anything that’s sold, whether tangible, intangible or a combination of both.

Product Management 52

Product Management Product Manager Reporting Tools Management 52

Mironov Consulting

DECEMBER 29, 2022

Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction between software license revenue and customization/implementation revenue.  Or What do I mean by software product vs software services ?  A billable).  Building

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Userpilot

FEBRUARY 15, 2023

What are the best product analytics tools that PMs can use to gather product insights ? In the blog, we look at 4 well-known product analytics tools, their pros, cons, and most suitable applications. Analytics software is an application that enables you to collect user behavior data , filter it, and analyze it.

Analytic Tools 93

Analytic Tools Data Visualization Feedback Software Reporting Tools 93

ProductPlan

AUGUST 5, 2019

Most of the time, the IT department lurks quietly in the background, humming along supporting business systems and rarely attracting attention unless something’s gone wrong. Governance/Compliance/Regulators. Customer support/service. Line managers contributing resources to the project. Operations. How to involve IT stakeholders.

Reporting Tools 56

Reporting Tools Customer Experience Data Visualization Customer Feedback 56

Userpilot

JULY 12, 2021

Data is the engine for SaaS, but without data analytics tools , your SaaS team will not be able to make sense of the data. The right set of SaaS analytics tools can help you generate actionable insights that fuel strategic decisions. But how do you ensure you’re picking the right tools?

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

eG Innovations

JULY 19, 2022

Top Freeware and Open-source IT Monitoring Tools. There are hundreds of monitoring tools available in the market for enterprises and MSPs to choose from. Many of these tools are open source or freeware. Over the years, the functionality of many of these open source tools have improved greatly. What is Grafana? Why Use It?

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Software Review 52

The Product Coalition

SEPTEMBER 18, 2023

Today, due to the internet, software development companies collect such vast quantities of data that we have coined a new term for it: “big data.” From social media likes to emails, weather reports, and wearable devices, enormous quantities of data are created and accumulated every single second of every single day.

Data Visualization 102

Data Visualization Analytic Tools Reporting Tools Technical Review 102

The Product Coalition

FEBRUARY 1, 2021

It’s the best form of customer service. The opposite, taking on bug reports, then doing nothing (or being perceived to be doing nothing) erodes trust. Strategy Within your organisation’s and your product’s strategy, you need to work out how product bugs fit. Are systems in place for automation (e.g.

Software Review 114

Software Review Reporting Tools User Testing Systems Review 114

Userpilot

JULY 30, 2023

Silos most often occur due to company culture, organizational structures, IT deployments, or mergers and acquisitions. Inconsistent reports, access roadblocks, rising IT costs, and complaints from executives or customers are all signs that data silos exist within your organization. How do data silos occur? IT deployments.

Data Visualization 87

Data Visualization Analytic Tools Reporting Tools Feedback Software 87

StubHub

MAY 8, 2019

At the heart of the program is an online portal that provides our business partners, system integrators and third-party developers an entirely new set of application programming interfaces (APIs) to bring innovative ticketing solutions to fans of all stripes. Self-service: Developers are now able to get going faster than before.

Reporting Tools 8

Reporting Tools Analytic Tools Feedback Software Data Visualization 8

Modus Create

AUGUST 17, 2022

With a 33% market share , Amazon Web Services remains the biggest cloud provider on the planet. Fortunately, there are several popular strategies for AWS cost optimization that allow your business to manage cloud spending in a responsible way. One such service is EC2 (Elastic Cloud Compute). Cost and Usage Report.

Data Visualization 52

Data Visualization Reporting Tools Technical Review Software Review 52

eG Innovations

AUGUST 11, 2022

Citrix monitoring refers to the ability to monitor Citrix services end-to-end. It includes the ability to monitor user experience – from logon time to application launch time to screen refresh latency so administrators can easily monitor and track if they are meeting their service levels (SLAs). 1 About Citrix Monitoring Tools.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

eG Innovations

JULY 21, 2022

Recently, we hosted a great joint webinar with the team from AVD TechFest to present the results of a survey we conducted jointly to assess real-world Microsoft Azure Virtual Desktop (AVD) usage and industry and customer sentiments towards the AVD technologies. Also, what about management solutions like Nerdio?

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Technical Review 52

eG Innovations

AUGUST 3, 2021

Troubleshooting with automated and built-for-Citrix monitoring tools. 11 Can the eG Enterprise dashboard serve as a productivity monitor as well as tracking latency/connectivity, or do you partner/pair with services that can monitor (remote) workers via the same interface? Does eG Enterprise alert or report on this?

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

Intercom, Inc.

NOVEMBER 23, 2022

Behind closed doors, negotiations are dragged on for months while founders and executives figure out ways to eliminate friction and create a synergy that can drive the most value of their shared cultures, processes, and systems. I’m Patrick Campbell, and I’m now what’s called the Chief Strategy Officer here at Paddle.

Research Software 118

Research Software Analytic Tools Feedback Software Software Review 118

Business of Software Conference

AUGUST 1, 2019

There are few people as qualified to talk about the landscape of software investment as Bill Janeway. On joining Venture Capital firm Warburg Pincus in 1988 he built their IT Investment practice, which focussed heavily on Enterprise Software. The Rise And Fall Of Enterprise Software”. Upcoming Events.

Analytic Tools 10

Analytic Tools Reporting Tools Software Review Enterprise 10

The Product Coalition

JULY 11, 2023

The emergence of blockchain technology has paved the way for a decentralized financial landscape, transforming the way we interact with money and assets. From traditional banking to decentralized revolution For decades, traditional banks have held the reins of our financial systems.

Reporting Tools 88

Reporting Tools Research Software Banking Government 88

Business of Software Conference

DECEMBER 11, 2019

Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? from Business of Software Conference. So I’m going to create a whole presentation about cakes and agile and explain to people how you can figure out what types of systems might work for your company.

Agile 61

Agile Weak Development Team Feedback Software Reporting Tools 61

Business of Software Conference

OCTOBER 1, 2019

To make a Roadmap useful, you need an allocation model and a selling strategy that helps you: understand; manage the expectations of; deliver value to people across the organization who prioritize very different things. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates?

Roadmap 40

Roadmap Consulting User Testing Weak Development Team 40

Intercom, Inc.

APRIL 28, 2021

The risk is that new features could cause costs to spiral out of control, but we find that when this strategy is implemented alongside our other principles, reactive cost management means we spend more time building and serving customer needs. Centralize governance. Our philosophy is to ship first and optimize later. No surprises. .

Data Visualization 211

Data Visualization Reporting Tools Government Customer Experience 211

The Product Coalition

NOVEMBER 26, 2019

Photo credit: Byron Ortiz Also, due to uprisings at British colonies worldwide, it became expensive for plantation owners to maintain control over their respective slave populations. Modern slaves tend to come from countries with low gross domestic product (GDP) rates, or in countries with authoritarian governments or dictatorships.

Reporting Tools 84

Reporting Tools Development Government Data Visualization 84

The Product Coalition

SEPTEMBER 20, 2020

The good news is, that no matter whether both are perceived as a black hole by others, a well-orchestrated communication strategy has a good chance to win over the rest of the organization. It is also because of this context that calling the Sprint Review a “sprint demo” does not match its importance for the effectiveness of the Scrum Team.

Data Visualization 111

Data Visualization Technical Review Reporting Tools Software Review 111

Mixpanel

MARCH 30, 2023

In that case, it’s just another tool in the tech stack and doesn’t drive value. Your flow should be: Ask a question Implement data to answer Build a report Generate insights Use case solved Repeat At Mixpanel, too often we’ve worked with customers that insist on adding every interaction (events) users can take on their platform.

Data Visualization 106

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 106

Intercom, Inc.

SEPTEMBER 20, 2018

They can be difficult to diagnose, and if sales and marketing don’t have a healthy relationship, things can devolve into pointing fingers instead of working together to find solutions. I actually had a marketing role where I helped build out lead scoring and lead nurturing processes before there were many automation tools for these jobs.

Marketing 99

Marketing Weak Development Team Data Visualization Analytic Tools 99