Userpilot

JANUARY 9, 2024

Understanding the difference between primary vs secondary users’ UX design is the key to creating a product that everyone loves. This article explores the differences between primary and secondary users in SaaS UX design and provides strategies for identifying them for your product. Book a demo now to learn more.

Research Software 92

Research Software Analytic Tools User Testing Feedback Software 92

The Product Coalition

JANUARY 19, 2021

Focus groups that are steered through the lenses of user experience design and user testing Continue reading on Product Coalition ».

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User Testing Product Research UX Customer Experience 97

UX Planet

MARCH 5, 2024

Just as the physical world operates under predictable cause-and-effect relationships, so too does the world of User Experience (UX) design. Behind every interaction on every digital interface, lies a series of cause-and-effect relationships, dictating the predictable outcomes and human behaviors we encounter as users.

Data Visualization 89

Data Visualization UX Research Software Feedback Software 89

Userpilot

NOVEMBER 30, 2023

What is the UX research process? It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences.

Product Research 94

Product Research User Testing Research Software Data Visualization 94

UX Planet

JANUARY 18, 2024

UX research emerges as a pivotal factor in crafting user-centered designs and strategies. This process, often undervalued in real-world scenarios, is crucial for understanding user behaviors, needs, and preferences. In any project, the user experience is paramount, and evolving this experience hinges on robust UX research.

Data Visualization 89

Data Visualization User Testing Research Software Product Research 89

UX Planet

JANUARY 15, 2024

Instant Messaging communication has also transitioned from chatting on Yahoo Messenger on desktops to conversing with family and friends on Whatsapp groups. Social media apps on smartphones have transformed into instantaneous broadcasts of life experiences. Digital addiction is on the rise globally, especially among teenagers.

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UX User Testing Customer Experience Artificial Inteligence 95

Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Start improving user experience and usability with user research. How do usability and user experience differ?

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User Testing Product Research Customer Experience User Experience 86

UX Planet

JANUARY 23, 2024

Master Google Analytics 4 for user behavior analysis, UX design optimization, and enhanced website performance to improve sales. Let’s start, Google Analytics 4 is a powerful web analytics service that provides valuable insights into user behavior, engagement, website conversion, and much more. It’s six years old.

Data Visualization 94

Data Visualization Analytic Tools User Testing UX 94

Userpilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? We also look at: What a UX design strategy is Why it’s important Its core principles and elements A practical example of a company with well-established UX strategies Let’s dive right in! The strategy should also have information about the UX team, processes, and guidelines.

Research Software 95

Research Software Analytic Tools Feedback Software User Testing 95

Userpilot

JANUARY 9, 2024

In the world of SaaS, having a seamless user experience can make or break your company's success. This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. Study behavior trends to highlight any UX designs users avoid.

Analytic Tools 100

Analytic Tools Data Visualization Feedback Software Research Software 100

Userpilot

MAY 19, 2022

Usability vs user experience – what’s the difference? As a UX designer , you aim to create app designs that facilitate the best experience. While the terms usability and user experience are used interchangeably, it’s important to know that there’s a difference between the two.

Customer Experience 87

Customer Experience User Experience User Testing Customer Feedback 87

UX Planet

DECEMBER 15, 2023

Every dollar’s worth of expense is a fight, and spending 30% of the budget on “simply asking questions” (read: UX research) can be a hard sell. So, how do you ensure that UX gets its due in terms of investment? How do you plan to set aside a budget to enhance product performance and user satisfaction?

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Userpilot

DECEMBER 12, 2023

Want to learn how to create a robust UX roadmap for your UX team ? We also discuss the benefits of UX roadmaps, present different types, and share top tips for building them. TL;DR UX roadmap is a strategic plan outlining UX initiatives and guiding the UX design process. What is a UX roadmap?

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Roadmap Customer Experience UX Product Research 100

UX Planet

FEBRUARY 22, 2024

It starts with small choices, but together those create a user experience revolution worth getting excited about. Design Meets Psychology: Harnessing Colour & Emotion Every colour choice, button placement, even the size and speed of animations — it’s all meticulously planned to shape our experience. But don’t lose heart!

Data Visualization 88

Data Visualization UX User Testing Research Software 88

Userpilot

JANUARY 15, 2024

The roadmap to becoming a UI/UX designer is less about following a strict path and more about embracing a mindset of continuous learning. But how do you know where to begin in UX design ? Let’s review the UI/UX roadmap, what UI and UX are, and how you can get into this career path. What is UX design?

Research Software 92

Research Software User Testing Feedback Software UX 92

UX Planet

FEBRUARY 2, 2024

Limitations of Traditional User Research Methods Before looking to the future, let’s briefly examine current approaches to understand users and their weaknesses. Traditional techniques like contextual interviews, user journeys, and focus groups provide critical insights. Unconscious bias can influence results.

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User Testing Research Software Product Research Artificial Inteligence 90

Userpilot

OCTOBER 4, 2022

Wondering which attitudinal metrics you should track to measure the effectiveness of your UX ? Along with numerous operational metrics (cost per acquisition) and business metrics (revenue per month), you should also pay attention to user experience metrics. These help you understand: how users feel about your product.

Customer Experience 82

Customer Experience Onboarding KPIs Feedback Software Analytic Tools 82

Userpilot

MARCH 4, 2024

Looking for ways to uncover behavior patterns (UX) and optimize your product experience? In this article, you’ll learn: Behavioral design principles to incorporate in your user interface and experience. Six methods to identify behavioral patterns that influence user behavior. A heatmap generated with Userpilot.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Research Software 98

UX Planet

JANUARY 29, 2024

TimeTrek: Crafting a Time-Travel Experience — UX Case Study Imagine if you could travel to any time and place on earth. Justification: Encourages user engagement, promoting content sharing and personalization. User Profile A unique space for you to upload your journey memories and make connections with other explorers.

Customer Experience 85

Customer Experience Travel Feedback Software UX 85

Userpilot

JANUARY 15, 2024

Looking for ways to incorporate empathy in UX design? We cover: The difference between sympathy and empathy in UX design. Steps to conduct user research and incorporate empathy into your design thinking process. Tools for user research and empathic UX design. Identify user experience gaps and reduce friction.

User Testing 105

User Testing Customer Experience Data Visualization Research Software 105

The Product Coalition

AUGUST 26, 2022

How to Create a Stunning UX/UI Design Using Gestalt Principles The laws of psychology in design. Some people say that user experience is an invention of designers willing to increase the budget of a project. But an interface without UX is like a Tesla without batteries: you can turn the steering wheel but you can’t drive away.

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UX Research Software User Testing Customer Experience 150

UX Planet

FEBRUARY 19, 2024

This article is for aspiring designers who are still creating a strong introduction to their UX or UI portfolio. I have grouped the examples into three types of design portfolio introductions based on length. Wei Huang, Google I’m Wei, a User Experience designer at Google Tiffany Wu, Google Hi! Carson Young, Google Hi!

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UX Technical Review Customer Experience Weak Development Team 97

freshtrax

DECEMBER 19, 2019

User Experience (UX) Design is a design process used to make products, services, or systems easy for people to use. An important part of the UX design of a website is the user interface (UI) design, which helps the user interact with the site. How UX and UI affect localization. Related article?

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Customer Experience User Experience User Testing Analytic Tools 127

Userpilot

DECEMBER 3, 2022

UX design can make or break your product’s success. Poor UX can negatively impact engagement , and conversion rates, and stunt growth. There are many easy UX improvements you can make today to leave a better first impression. In this article, we cover the following: What UX design is and why UX is important in SaaS.

Feedback Software 98

Feedback Software Research Software Analytic Tools User Testing 98

UX Planet

FEBRUARY 1, 2024

Unmasking Dark Patterns Photo by Ankit Singh on Unsplash Dark patterns are intentional design patterns used to deceive users and make them perform actions against their will. User experience design couldn’t stay on the sidelines and has assimilated some existing deceptive practices while inventing new ones.

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UX Travel Download Advertising 86

UX Planet

FEBRUARY 5, 2024

Image from Knapsack Figma is the mainstream design tool for UX designers these days, and Figma plugins are impressive tools that aid the process of designing in several ways. It groups the image and the generated palette together, which can be used as a reference, or even create color styles easily. #3 Well, that’s one way to do it.

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UX Naming Download Document 82

Userpilot

JUNE 20, 2023

It is also one of the central goals of the user experience design process. So, how can you build trust with UX design ? This article examines the concept of trust in UX design and its importance. It also explores 15 strategies that help UX designers build trust in potential users. What is user trust?

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User Testing Customer Feedback Customer Experience UX 96

UX Planet

DECEMBER 12, 2023

However, what does that mean for UX designers? Research problem space Photo by Markus Winkler on Unsplash The very first step that UX designers engage themselves in is understanding the problem space. Research target audience Photo by UX Indonesia on Unsplash User research, again, is a crucial component in the UX process.

Generative AI 92

Generative AI UX Research Software User Testing 92

The Product Coalition

DECEMBER 23, 2021

UX does matter. So, let’s have a closer look at the most important UI/UX issues to bear in mind when assuring the quality of financial products. And it’s great that more open-minded companies understand how important it is to think about all social groups when it comes to using the software. If you still doubt it, assess this.

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Weak Development Team UX User Testing Technical Review 171

Userpilot

SEPTEMBER 23, 2022

Instead, use a no-code like Userpilot to easily build and trigger contextual experiences, such as welcome flows , checklists , in-app surveys , and more. Screen complexity describes how difficult it is to navigate a user interface (UI). It’s influenced by factors such as size, grouping, alignment, and element repetition.

Customer Experience 86

Customer Experience User Testing User Experience Data Visualization 86

Userpilot

AUGUST 10, 2022

You will also detect crucial friction that hinders the user experience while analyzing numerous customer touchpoints. You can collect consumer insights by gathering passive and active user feedback. For instance, you may want to prioritize bug fixing for customer groups that generate the most revenue. A/B testing.

Data Visualization 97

Data Visualization Customer Feedback User Testing Customer Experience 97

UX Studio

MAY 30, 2023

Trust heavily influences their adoption as these systems store users’ financial information so that people can pay through mobile devices instead of the usual cash or card. How to build trust through UX design? With this in mind, how can we build trust through UX design? Searching for the right UX agency?

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UX Reporting Tools Data Visualization Research Software 97

Mind the Product

MAY 27, 2022

In this #ProductTank Tokyo panel discussion, Emi Kwon and Simran Kaur discuss how UX design and product management are intertwined and the need for collaboration between the two disciplines. Read more » The post Product management meets UX design by Tanmay Goel, Emi Kwon, Simran Kaur appeared first on Mind the Product.

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UX Planet

FEBRUARY 1, 2024

User experience (UX) design is centered around creating products that not only meet users’ needs but also provide a seamless and enjoyable experience. To achieve this, it’s crucial to identify and address pain points — those areas where users face difficulties, frustrations, or challenges.

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User Testing Research Software Product Research Customer Feedback 96

Userpilot

JULY 30, 2022

Task analysis is a powerful way to timely discover and address friction points in the user experience. It helps UX designers and product managers better understand users’ goals and the steps they must take to get their job done. Breaking down complex tasks into small steps to find overloaded UX areas.

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UX Customer Experience Research Software User Testing 98

UX Studio: Product Management

DECEMBER 7, 2022

Including UX research in any UX project is crucial for all businesses with any digital platform. The industry of UX is getting bigger and bigger, and the list of UX agencies is getting longer. This is great news, but finding the best UX research agency can be challenging for companies in need. Nielsen Norman Group.

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User Testing Research Software Product Research UX 52

UX Planet

JANUARY 24, 2024

I decided to compile a list of all the apps, websites, and paid services that I find useful and worth investing in as a UX/UI designer. Moreover, when it comes to user research, you’re required to analyze a huge amount of data. ChatGPT can be a game-changer for UX/UI designers, especially when it comes to automating more routine tasks.

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Research Software UX ChatGPT Data Visualization 52