UX Planet

JANUARY 16, 2024

For startups and product owners, the stakes are high, and the path is treacherous. The last thing you need is to stumble into the abyss of bad branding, a place where countless others have lost their way. SELECT Branding Process by Shakuro Mistake #1: Neglecting market research Market research is the North Star of branding.

Branding 94

Branding User Testing Product Research Data Visualization 94

Product Talk

MARCH 3, 2021

A few months ago, fellow Product Talk coach Hope Gurion and I sat down to discuss why there’s no single right way to do discovery. Welcome to “Why There’s No Single ‘Right’ Way to Do Product Discovery.” We’re both product discovery coaches with Product Talk. Find it here.

Product Research 163

Product Research User Testing User Friction Research Software 163

The Product Coalition

JULY 24, 2020

Check out more insightful sketches by Jono Hey on sketchplanations.com This article is part of a wider guide on how to establish a product discovery framework in your organization. It took a few years until the team felt the market for this product was mature enough. We were faced with a lot (!) And that’s OK!

Product Research 78

Product Research User Testing Data Visualization Customer Feedback 78

Mind the Product

MARCH 12, 2020

Product operations is an emerging function. How does it help modern product management organizations to scale effectively? Similar to the emergence of design ops in the last five years, product operations fulfills a need to streamline a scaling function. What product ops is. What Product Managers do.

Product Research 188

Product Research User Testing Weak Development Team Customer Experience 188

The Product Coalition

OCTOBER 30, 2023

It was another bad start to what seemed like Groundhog Day. “I This was the third conversation we were having about the product, an app that served our own company along with external customers. We shifted from functional and feature budgeting to portfolio and product budgeting. But it’s not like we shut the product down.

Roadmap 115

Roadmap Feedback Software Onboarding KPIs User Testing 115

The Product Coalition

JUNE 22, 2020

This article is part of a wider guide on how to establish a product discovery framework in your organization. Establishing a robust product discovery infrastructure at your organization gives you the freedom to focus more of your time on creating, analyzing, and testing customer insights.

Customer Experience 78

Customer Experience Product Research Data Visualization Embedded Analytics 78

The Product HQ

FEBRUARY 1, 2023

(Needs Images) Interested in learning the difference between product development and product management? Product development and product management may seem to be similar concepts, but in reality, they’re quite different. What is Product Development? What is Product Management?

Weak Development Team 52

Weak Development Team User Testing Product Research Development 52

Usersnap

JANUARY 18, 2024

Why do the most successful product managers always seem to pay attention to the power of a well-constructed NPS survey ? By leveraging precise questions, they unlock insights into consumer loyalty, driving product refinement and fostering market edge. Question 10: What do you like most/least about our product/service?

Data Visualization 52

Data Visualization Product Research Customer Feedback User Testing 52

The Product Coalition

SEPTEMBER 21, 2020

Part 2 of series on experimentation When should product managers experiment? 10 guidelines to design high impact experiments. Running Experiments has become one of the most valuable tools for Product Managers to validate ideas, de-risk releases and measure the impact of their work. And when are experiments invalid?

Customer Experience 155

Customer Experience Data Visualization User Testing Product Research 155

UX Studio: Product Management

JANUARY 11, 2021

At UX Studio , while we develop our products, uxfol.io and copyfol.io , we are mainly focused on agency work, meaning that we cooperate with several clients as external teams. This post was written from the perspective of designers, mainly intended for external teams and entrepreneurs. Five challenges and solutions.

Weak Development Team 94

Weak Development Team Feedback Software Reporting Tools Research Software 94

The Product Coalition

JULY 5, 2023

Challenging the absolute: A paradigm shift in product. It forced me to question a belief, as a product leader, I treated as an absolute — that products always require roadmaps. My mentor and I started in our usual spot, talking about startups and new products in the healthcare industry. Or an entirely new product?”

Roadmap 131

Roadmap Product Research Weak Development Team Customer Experience 131

The Product Coalition

JULY 12, 2022

Here are cases for when the cooperation between the product team and the client brakes down for objective reasons. Here I have tried to reveal the most common cases when the cooperation between the development team and the entrepreneur fails for reasons beyond the control of all parties involved. So I wrote this article.

Research Software 112

Research Software Weak Development Team Software Review Development 112

The Product Coalition

OCTOBER 13, 2021

In the article, I’ll cover the most significant mobile software testing types to bear in mind on the digital transformation journey. as well as the industry, target audience, and distribution channel, the testing process will differ. Functional testing As practice shows, mobile users are intolerant to low-quality software ?

User Testing 118

User Testing Product Research Testing Weak Development Team 118

UX Studio

SEPTEMBER 6, 2023

Even big B2B players (Business-to-Business) were interested in UX research. As we delved into these industries, we realized that our usual research approaches for regular B2C (Business-to-Customers) companies weren’t really cutting it. We had to think differently when doing research with B2B customers. Probably not.

User Testing 59

User Testing Customer Feedback Research Software B2B 59

UX Planet

DECEMBER 15, 2023

A list that includes product budgeting for the next year. Every dollar’s worth of expense is a fight, and spending 30% of the budget on “simply asking questions” (read: UX research) can be a hard sell. How do you plan to set aside a budget to enhance product performance and user satisfaction? The endless number crunching.

UX 89

UX User Testing Development Team Review Customer Experience 89

The Product Coalition

JULY 2, 2022

It brings the best practices of the greatest product companies out there to all of you, based on what I heard from Marty and the other SVPG partners during the workshop. for good and bad. I guess we were a biased audience to agree with it, as we were a room full of product coaches at various levels ?? My Israeli readers?—?this

Workshop 115

Workshop Customer Feedback Technical Review Product Research 115

Usersnap

MARCH 19, 2019

As a product manager or a SaaS company owner, what is your main drive in building new products? Do you consider customer feedback? Should the Voice of Customer influence product development? You may have realized how customer feedback has become a huge focus in recent years.

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

Sachin Rekhi

JANUARY 26, 2020

I'm a firm believer that Objectives & Key Results (OKRs), the goal-setting framework invented at Intel and popularized by Google and John Doerr , can be a highly effective leadership tool for a team of any size. I've seen teams define new OKRs every month, every quarter, or every year. Writing Effective OKRs. Quarterly OKRs.

Customer Experience 205

Customer Experience User Testing Customer Feedback Weak Development Team 205

Intercom, Inc.

JANUARY 20, 2022

In the race to win a customer’s business, it’s not really about how good your product is – it’s how fast you keep innovating. After all, almost any product or service can be replicated by a competitor. We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

UX Studio: Product Management

MARCH 28, 2022

If you want to know what the culture is like in a product team, you should visit one of their product meetings. None of these are good or bad, but these signs can help you evaluate the culture of the team. The way you run these meetings will go a long way, it will define the culture of your team.

Weak Development Team 110

Weak Development Team User Testing Data Visualization Customer Feedback 110

Folding Burritos

DECEMBER 7, 2017

As Product Managers, we perfectly understand the need to generate and use customer feedback. What isn’t so often clear is how to do this on a day-to-day basis, when we’re not as experienced or when we deal with “less than ideal” products and organizations. By itself, that’s absolutely meaningless.

User Testing 249

User Testing Customer Feedback Feedback Software Customer Experience 249

Userpilot

JANUARY 31, 2023

The main factors contributing to at-risk customers include poor onboarding process , lack of product value perception, lousy customer support, unfixed bugs, and no learning materials, resource center, and FAQs. If a customer has a smooth experience and meets the goal with few or no issues, they will consider the product successful.

Customer Feedback 97

Customer Feedback Feedback Software Customer Experience User Testing 97

UX Planet

MARCH 7, 2024

Popular products of tech giants we all know not only dominate the web, but they also stand as a dogma in the field of product design, serving as trendsetters. In the context of design, it played a significant role in forming the product design community as we know it today. Big Tech, best practices, pattern galleries.

Research Software 84

Research Software Product Research Weak Development Team Startups 84

UX Planet

FEBRUARY 26, 2024

Conclusions Background Context Overview of Hiring Practices Some digital companies, during the recruitment process to fill positions like: UX Designer UX/UI — UI/UX Designer Product Designer Lead Head of Director of UX Researcher* usually require a challenge at the second step, other times as first step.

User Testing 92

User Testing Research Software Data Visualization Feedback Software 92

Intercom, Inc.

FEBRUARY 20, 2020

As the veteran of a slew of powerhouse companies such as Amazon, Twitter, Slack and Patreon, Buster has always been drawn back to writing about what he’s learned through his experiences working as a product manager for these companies. Too often, we try to eliminate tension, which actually removes a team’s opportunity for growth.

Data Visualization 232

Data Visualization Weak Development Team Product Research Research Software 232

Userpilot

NOVEMBER 20, 2023

More importantly, we will show you: How to identify them What causes data discrepancies And how to leverage product analytics tools to avoid the issue Let’s dive in! Inconsistent data formats and different terminology (definitions) between teams or analytics tools can also result in discrepancies.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Reporting Tools 90

Bain Public

DECEMBER 14, 2021

Product managers are forever students; they are constantly seeking to learn and grow their skillset and knowledge. As the technology industry continues to grow, so much product managers so they don't fall behind. How do you know that you are making a product or service that your customers want?

Books 52

Books Research Software Product Research Reporting Tools 52

UX Studio

SEPTEMBER 10, 2019

In this post we created a guide on the steps to take in developing your brand strategy. We’ve tested most as workshop methods on our clients in the last couple of years, and have included some research techniques as well. How to develop your brand strategy? They establish what you stand for as a team.

Branding 63

Branding Weak Development Team Strategy Research Software 63

Mind the Product

OCTOBER 16, 2017

As a product manager who has managed offshore development teams, I’ve learned that it’s not easy, and that having engineering teams on the other side of the world is not always congruent with delivering great products. This is a 12-and-a-half-hour time difference between the local office and these teams.

Weak Development Team 80

Weak Development Team Development Product Management Product Manager 80

Intercom, Inc.

JULY 15, 2021

took over the company in 1952 and decided to make his mark through modern design, they’ve become the single largest design organization in the world, with over 1500 designers working in innovative products from machine learning to cloud to file sharing. User research is a vital part of the design process. Since Thomas Watson Jr.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

Intercom, Inc.

OCTOBER 5, 2022

Not just in product reviews, roadmap meetings, or design critiques from product people, but across the company. This is the eighth post in a series exploring our product principles. There are several common patterns among failed solutions: The team didn’t have a good understanding of the problem to begin with.

Reporting Tools 118

Reporting Tools Research Software User Testing Customer Experience 118

Folding Burritos

DECEMBER 7, 2017

As Product Managers, we perfectly understand the need to generate and use customer feedback. What isn’t so often clear is how to do this on a day-to-day basis, when we’re not as experienced or when we deal with “less than ideal” products and organizations. By itself, that’s absolutely meaningless.

User Testing 170

User Testing Customer Feedback Feedback Software Customer Experience 170

Userpilot

MAY 26, 2024

Here are some of its key features: Trend Analysis : Userpilot provides in-depth trend reports that help you monitor how users interact with your product over time. Here are some of its key features: Trend Analysis : Userpilot provides in-depth trend reports that help you monitor how users interact with your product over time.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

The Product Coalition

JUNE 21, 2021

Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom. According to some businesses, no explicit rules exist for how to make their products truly accessible.

Research Software 155

Research Software Data Visualization Software Review Technical Review 155

Usersnap

JULY 3, 2023

If you’re new to the bug tracking system, issue management or web development in general, you might wonder what a bug report is. For example, I’ve shown you 6 easy bug reporting tricks , answered the 4 W’s of bug reporting and gave you some insights on bad bug reports. And trust me, it’s not going to be boring.

Reporting Tools 52

Reporting Tools Data Visualization Feedback Software User Testing 52

Userpilot

DECEMBER 6, 2022

Can marketing resource management help streamline your product marketing processes and workflows? Asana – a project management tool that helps you cut tasks into smaller sizes, assign them to relevant teams and individuals, and track progress. The marketing department is one of the most crucial in any company.

Analytic Tools 92

Analytic Tools Feedback Software Reporting Tools Customer Experience 92

ProductPlan

DECEMBER 3, 2020

What All Industries Expect from Their Product Managers. Whether the industry is pharmaceuticals, furniture, or food, product managers representing all types of products share a few common high-level responsibilities. They develop a strategic direction and drive the development of their companies’ products.

Research Software 65

Research Software Feedback Software Technical Review User Testing 65