Folding Burritos

DECEMBER 7, 2017

As Product Managers, we perfectly understand the need to generate and use customer feedback. What isn’t so often clear is how to do this on a day-to-day basis, when we’re not as experienced or when we deal with “less than ideal” products and organizations. By itself, that’s absolutely meaningless.

User Testing 249

User Testing Customer Feedback Feedback Software Customer Experience 249

The Product Coalition

SEPTEMBER 21, 2020

Part 2 of series on experimentation When should product managers experiment? 10 guidelines to design high impact experiments. Running Experiments has become one of the most valuable tools for Product Managers to validate ideas, de-risk releases and measure the impact of their work. And when are experiments invalid?

Customer Experience 160

Customer Experience Data Visualization User Testing Product Research 160

Sachin Rekhi

JANUARY 26, 2020

I'm a firm believer that Objectives & Key Results (OKRs), the goal-setting framework invented at Intel and popularized by Google and John Doerr , can be a highly effective leadership tool for a team of any size. I've seen teams define new OKRs every month, every quarter, or every year. Writing Effective OKRs. Quarterly OKRs.

Customer Experience 213

Customer Experience User Testing Weak Development Team Customer Feedback 213

Intercom, Inc.

FEBRUARY 20, 2020

As the veteran of a slew of powerhouse companies such as Amazon, Twitter, Slack and Patreon, Buster has always been drawn back to writing about what he’s learned through his experiences working as a product manager for these companies. Too often, we try to eliminate tension, which actually removes a team’s opportunity for growth.

Data Visualization 232

Data Visualization Weak Development Team Product Research Research Software 232

Intercom, Inc.

JANUARY 20, 2022

In the race to win a customer’s business, it’s not really about how good your product is – it’s how fast you keep innovating. After all, almost any product or service can be replicated by a competitor. We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Userpilot

JANUARY 16, 2024

UX mistakes will disrupt the user experience and undervalue your product. This article shows you 14 common UX mistakes designers make, plus how to avoid them and build fantastic product experiences. Not performing user research on your target audience User research forms the foundation for building effective products.

User Testing 105

User Testing Feedback Software Research Software Product Research 105

Intercom, Inc.

AUGUST 13, 2019

Many of us in the design and technology community pride ourselves on being tool builders, creating products that others can use to get things done. You’d struggle because the tool is so bad! You can build a product and influence the people who use it. That last one is particularly important to realize when you’re running a team.

Reporting Tools 223

Reporting Tools Research Software Feedback Software Weak Development Team 223

Intercom, Inc.

JULY 15, 2021

took over the company in 1952 and decided to make his mark through modern design, they’ve become the single largest design organization in the world, with over 1500 designers working in innovative products from machine learning to cloud to file sharing. User research is a vital part of the design process. Since Thomas Watson Jr.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

Mind the Product

JULY 10, 2017

Let’s establish this right upfront: nothing beats a well-managed full-time in-house team of local developers. Are there enough skilled developers at your location? And done right, I believe that outsourcing means you can come very close to your team next door in terms of productivity and innovation.

Weak Development Team 140

Weak Development Team User Testing Technical Advisors Product Research 140

Folding Burritos

DECEMBER 7, 2017

As Product Managers, we perfectly understand the need to generate and use customer feedback. What isn’t so often clear is how to do this on a day-to-day basis, when we’re not as experienced or when we deal with “less than ideal” products and organizations. By itself, that’s absolutely meaningless.

User Testing 170

User Testing Customer Feedback Feedback Software Customer Experience 170

Intercom, Inc.

APRIL 19, 2018

It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers. Our chat covers the origins of Run Less Software, how it has evolved at scale, and how it differs from the equally valid approaches of other engineering teams.

Research Software 192

Research Software Feedback Software Analytic Tools Customer Communications 192

Userpilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. This is the main focus of the article.

Research Software 104

Research Software Analytic Tools Feedback Software User Testing 104

The Product Coalition

JULY 24, 2020

Check out more insightful sketches by Jono Hey on sketchplanations.com This article is part of a wider guide on how to establish a product discovery framework in your organization. It took a few years until the team felt the market for this product was mature enough. We were faced with a lot (!) And that’s OK!

Product Research 78

Product Research User Testing Data Visualization Customer Feedback 78

UX Studio: Product Management

JANUARY 11, 2021

At UX Studio , while we develop our products, uxfol.io and copyfol.io , we are mainly focused on agency work, meaning that we cooperate with several clients as external teams. This post was written from the perspective of designers, mainly intended for external teams and entrepreneurs. Five challenges and solutions.

Weak Development Team 95

Weak Development Team Feedback Software Reporting Tools Research Software 95

The Product Coalition

OCTOBER 13, 2021

In the article, I’ll cover the most significant mobile software testing types to bear in mind on the digital transformation journey. as well as the industry, target audience, and distribution channel, the testing process will differ. Functional testing As practice shows, mobile users are intolerant to low-quality software ?

User Testing 125

User Testing Product Research Testing Weak Development Team 125

The Product Coalition

JUNE 22, 2020

This article is part of a wider guide on how to establish a product discovery framework in your organization. Establishing a robust product discovery infrastructure at your organization gives you the freedom to focus more of your time on creating, analyzing, and testing customer insights.

Customer Experience 78

Customer Experience Product Research Data Visualization Embedded Analytics 78

The Product Coalition

JULY 12, 2022

Here are cases for when the cooperation between the product team and the client brakes down for objective reasons. Here I have tried to reveal the most common cases when the cooperation between the development team and the entrepreneur fails for reasons beyond the control of all parties involved. So I wrote this article.

Research Software 119

Research Software Weak Development Team Software Review Development 119

The Product Coalition

OCTOBER 30, 2023

It was another bad start to what seemed like Groundhog Day. “I This was the third conversation we were having about the product, an app that served our own company along with external customers. We shifted from functional and feature budgeting to portfolio and product budgeting. But it’s not like we shut the product down.

Roadmap 121

Roadmap Feedback Software Onboarding KPIs User Testing 121

Product Innovation Educators

NOVEMBER 25, 2024

How product managers can move from ideas to action Watch on YouTube TLDR In this episode, I speak with Atif Rafiq about how senior product leaders approach strategy development and execution. In this episode, he shares some insights from that workshop and his experience in product leadership.

Data Visualization 99

Data Visualization Research Software Weak Development Team Product Research 99

The Product Coalition

JULY 5, 2023

Challenging the absolute: A paradigm shift in product. It forced me to question a belief, as a product leader, I treated as an absolute — that products always require roadmaps. My mentor and I started in our usual spot, talking about startups and new products in the healthcare industry. Or an entirely new product?”

Roadmap 137

Roadmap Product Research Weak Development Team Customer Experience 137

Mind the Product

OCTOBER 16, 2017

As a product manager who has managed offshore development teams, I’ve learned that it’s not easy, and that having engineering teams on the other side of the world is not always congruent with delivering great products. This is a 12-and-a-half-hour time difference between the local office and these teams.

Weak Development Team 92

Weak Development Team Development Product Manager Product Management 92

UX Planet

SEPTEMBER 10, 2024

A robust design system should not only streamline design and development processes but also ensure scalability as the organization grows, adapts to new platforms, and handles diverse product requirements. A high adoption rate means teams trust the system and find it useful. Measuring method Automated component usage tracking.

Analytic Tools 110

Analytic Tools Feedback Software Systems Review Data Visualization 110

UX Planet

JANUARY 16, 2024

For startups and product owners, the stakes are high, and the path is treacherous. The last thing you need is to stumble into the abyss of bad branding, a place where countless others have lost their way. SELECT Branding Process by Shakuro Mistake #1: Neglecting market research Market research is the North Star of branding.

Branding 98

Branding User Testing Product Research Data Visualization 98

Usersnap

MARCH 19, 2019

As a product manager or a SaaS company owner, what is your main drive in building new products? Do you consider customer feedback? Should the Voice of Customer influence product development? You may have realized how customer feedback has become a huge focus in recent years.

User Testing 76

User Testing Feedback Software Development Team Review Research Software 76

The Product Coalition

JULY 2, 2022

It brings the best practices of the greatest product companies out there to all of you, based on what I heard from Marty and the other SVPG partners during the workshop. for good and bad. I guess we were a biased audience to agree with it, as we were a room full of product coaches at various levels ?? My Israeli readers?—?this

Workshop 122

Workshop Customer Feedback Technical Review Product Research 122

UX Studio

MAY 15, 2018

By definition, design handoff takes place when the finished design has reached the stage for the developers to implement it. Let’s look at the basics and some suggestions to get the best out of the designer-developer collaboration. First of all, I must state that a “finished design” of a digital product does not exist.

Weak Development Team 97

Weak Development Team Technical Advisors Development UX 97

UX Studio: Product Management

MARCH 28, 2022

If you want to know what the culture is like in a product team, you should visit one of their product meetings. None of these are good or bad, but these signs can help you evaluate the culture of the team. The way you run these meetings will go a long way, it will define the culture of your team.

Weak Development Team 111

Weak Development Team User Testing Data Visualization Customer Feedback 111

UX Planet

DECEMBER 6, 2024

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). Automation is also streamlining many routine design tasks, allowing designers to prototype and analyze user research muchfaster. Finally, we have user research analysis.

Feedback Software 87

Feedback Software Research Software Analytic Tools Data Visualization 87

Userpilot

SEPTEMBER 30, 2024

Before we get into the nitty-gritty, here’s why you need a messaging strategy in the first place: Clarity and consistency : A well-defined messaging plan ensures that product communication is clear and coherent across channels, so your audience understands (and trusts) your brand story and values. SMART goal-setting framework.

Messaging 111

Messaging Research Software Analytic Tools User Testing 111

Userpilot

AUGUST 14, 2024

By developing a customer segmentation strategy, you can build the right segments, analyze their behavior, and set tactics to reach them through tailor-made initiatives. In this article, we’ll explore definitions, customer segmentation models, benefits, and how to design a customer segmentation strategy that boosts product engagement.

Analytic Tools 104

Analytic Tools Feedback Software Research Software Reporting Tools 104

UX Planet

SEPTEMBER 10, 2024

Design systems are essential tools for maintaining consistency, scalability, and efficiency in product development. As teams grow and user needs evolve, even the best design systems require constant evaluation and iteration. This is especially important for larger teams or organizations.

Feedback Software 59

Feedback Software Research Software Reporting Tools Systems Review 59

ProductPlan

DECEMBER 3, 2020

What All Industries Expect from Their Product Managers. Whether the industry is pharmaceuticals, furniture, or food, product managers representing all types of products share a few common high-level responsibilities. They develop a strategic direction and drive the development of their companies’ products.

Research Software 89

Research Software Feedback Software Technical Review User Testing 89

Lenny Rachitsky

SEPTEMBER 3, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. Over the past year, Phil Carter has been developing a framework for growing consumer subscription businesses, called the Subscription Value Loop. This makes products less sticky and retention more difficult.

User Testing 131

User Testing Feedback Software Framework Onboarding KPIs 131

Userpilot

JANUARY 31, 2023

The main factors contributing to at-risk customers include poor onboarding process , lack of product value perception, lousy customer support, unfixed bugs, and no learning materials, resource center, and FAQs. If a customer has a smooth experience and meets the goal with few or no issues, they will consider the product successful.

Customer Feedback 98

Customer Feedback Customer Experience Feedback Software User Testing 98

Imaginary Cloud - Design

JULY 2, 2020

While interviewing a design candidate, I frequently ask about their preferred books on the subject of UI/UX or product design. little about product design. It is not that those books are bad. Why disregarding product design books is a mistake. There are a couple of well-known reading lists for UX/UI and product designers.

Books 138

Books Technical Review Research Software Data Visualization 138

UX Studio

SEPTEMBER 10, 2019

In this post we created a guide on the steps to take in developing your brand strategy. We’ve tested most as workshop methods on our clients in the last couple of years, and have included some research techniques as well. How to develop your brand strategy? They establish what you stand for as a team.

Branding 64

Branding Weak Development Team Strategy User Testing 64

Intercom, Inc.

OCTOBER 10, 2019

We will work with you over months iteratively to develop that idea. That includes design systems, pattern libraries and guidelines, but it goes beyond that. We’ve since expanded into the conference-production business. “These two pillars: the user research and diversity of perspective. Show up with an idea.

Research Software 168

Research Software UX Reporting Tools Analytic Tools 168