The Product Coalition

JULY 25, 2021

Even people with a developed growth mindset?—?ones No one likes to see their gaps pointed to, and for people who don’t have a developed growth mindset, it’s twice as hard. Negative motivation : explain to them that if they don’t grow, something bad will happen. don’t always find it easy to try new things or challenge themselves.

Weak Development Team 158

Weak Development Team Product Management Product Manager Outbound 158

Alchemer Mobile

FEBRUARY 2, 2021

According to an InMobi survey , the number one challenge facing app developers today isn’t design or development. The bad news? You don’t need a big budget or a dedicated marketing team to market your app. If possible, add at least one person from the App Store and Google Play editorial teams to your influencer list.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Intercom, Inc.

AUGUST 13, 2019

In a recent talk at UX London , I discussed some lessons learned while growing the design team at Intercom, reflecting on the technology industry’s obsession with tools, and pointed out how our sense of tools as objects or apps blinds us to the reality that the processes we adopt and develop are also, in effect, tools.

Reporting Tools 223

Reporting Tools Research Software Feedback Software Weak Development Team 223

The Product Coalition

SEPTEMBER 21, 2020

10 guidelines to design high impact experiments. Good product teams understand that their customers’ needs and behaviours are ever changing and the way to truly predict what impact any update will have is to try it on a small set of real customers. Here are 10 guidelines to design high impact experiments.

Customer Experience 167

Customer Experience Data Visualization User Testing Product Research 167

Intercom, Inc.

FEBRUARY 20, 2020

His book, Why Are We Yelling: The Art of Productive Disagreement , takes some of these learnings and distills them into an actionable guidebook for “how to turn arguments into a productive and enjoyable dialog rather than a bad-natured confrontation.”. I like to think of them as neither good nor bad. Five guidelines for disagreements.

Data Visualization 232

Data Visualization Weak Development Team Product Research Research Software 232

Folding Burritos

DECEMBER 7, 2017

This led me to reach out to 14 leading Product Managers and talk with them about how they use customer feedback in their own companies and teams. This of course varies widely and depends on each product’s characteristics; however, it is an easy metric to use as guideline. Join the support team and answer a few tickets yourself.

User Testing 249

User Testing Customer Feedback Feedback Software Customer Experience 249

Mind the Product

OCTOBER 16, 2017

As a product manager who has managed offshore development teams, I’ve learned that it’s not easy, and that having engineering teams on the other side of the world is not always congruent with delivering great products. This is a 12-and-a-half-hour time difference between the local office and these teams.

Weak Development Team 104

Weak Development Team Development Product Management Product Manager 104

Intercom, Inc.

APRIL 23, 2018

Most sales and support teams are already well versed in conversations about data deletion, risk assessments and security frameworks, but those issues are going to become an even more prominent part of the discussion once GDPR comes into effect. Setting up developer guidelines will help current and future collaborations and integrations.

Weak Development Team 220

Weak Development Team Systems Review Data Visualization User Testing 220

BrainMates

OCTOBER 20, 2024

It’s about ensuring that customer experiences align with promises made during product development and marketing. This gap can arise when decisions are based on assumptions rather than solid customer data, leading to misaligned priorities in product development.

Data Visualization 52

Data Visualization User Testing Customer Feedback Customer Experience 52

Product Talk

SEPTEMBER 4, 2024

. – Tweet This The product team at Botify knows this all too well. While Chief Product Officer Christophe Frenet initially guided this transition, many members of the team stepped in to facilitate this process. However, Claire adds it wasn’t all bad. Along the way, they’ve given a lot of thought to this process.

Product Research 249

Product Research Onboarding KPIs CTO Coach Research Software 249

UX Studio: Product Management

JANUARY 11, 2021

At UX Studio , while we develop our products, uxfol.io and copyfol.io , we are mainly focused on agency work, meaning that we cooperate with several clients as external teams. This post was written from the perspective of designers, mainly intended for external teams and entrepreneurs. Five challenges and solutions.

Weak Development Team 95

Weak Development Team Feedback Software Reporting Tools Research Software 95

The Secret PM Handbook

SEPTEMBER 7, 2018

It just so happens that I include tons of immediately actionable guidelines in my articles on this site. It solves a problem for someone, a problem that’s so bad that your prospects are willing to pay real money for the solution. You can use the list of points in this article as a guideline for your questions.

Product Management 170

Product Management Product Manager Weak Development Team Management 170

Product Talk

JUNE 19, 2024

I recommend teams conduct story-based customer interviews to discover opportunities and run assumption testing to discover the right solutions. They help us explore the diverse perspectives on our cross-functional team and then align around a shared understanding. Take a minute and suppose you were on the search team.

Generative AI 321

Generative AI Product Research Feedback Software Analytic Tools 321

The Product Coalition

JUNE 21, 2021

Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom. This is why the Web Content Accessibility Guidelines (WCAG) were established.

Research Software 158

Research Software Data Visualization Software Review Technical Review 158

Mind the Product

JULY 10, 2017

Let’s establish this right upfront: nothing beats a well-managed full-time in-house team of local developers. Are there enough skilled developers at your location? And done right, I believe that outsourcing means you can come very close to your team next door in terms of productivity and innovation.

Weak Development Team 141

Weak Development Team User Testing Technical Advisors Product Research 141

UX Planet

SEPTEMBER 10, 2024

A robust design system should not only streamline design and development processes but also ensure scalability as the organization grows, adapts to new platforms, and handles diverse product requirements. A high adoption rate means teams trust the system and find it useful. How to measure Number of projects using the design system.

Analytic Tools 109

Analytic Tools Feedback Software Systems Review Data Visualization 109

UX Studio

MAY 15, 2018

By definition, design handoff takes place when the finished design has reached the stage for the developers to implement it. Let’s look at the basics and some suggestions to get the best out of the designer-developer collaboration. Illustration from Intercom’s article about the values of designer-developer collab.

Weak Development Team 97

Weak Development Team Technical Advisors Development UX 97

Userpilot

MARCH 24, 2025

Want to advance your career in mobile product management or find top talent for your team? You will collaborate with engineering, design, and business teams to deliver cutting-edge mobile solutions that improve efficiency, user adoption , and overall product performance. Who would be a BAD fit for this job?

Analytic Tools 52

Analytic Tools Research Software Feedback Software User Testing 52

The Product Coalition

JULY 2, 2022

for good and bad. primarily focused on product teams, helping them be great at the discovery work that is at the heart of what they do Leadership coaching?—?focused Marty said that anyone in the product team needs to get coaching, including the leaders themselves. A group of experts still doesn’t make a great team.

Workshop 147

Workshop Customer Feedback Technical Review Product Research 147

The Product Coalition

OCTOBER 30, 2023

It was another bad start to what seemed like Groundhog Day. “I An outcome-oriented approach helps teams remain focused on the bigger picture, ensures efforts go toward delivering meaningful value to customers, and gives them the freedom to figure out the best way instead of having ‘the way’ committed well before discovery.

Roadmap 147

Roadmap Feedback Software Onboarding KPIs User Testing 147

The Product Coalition

JULY 5, 2023

While I thought it was an absolute, for a micro-second, I questioned it, and then the floodgates of doubt opened — maybe not such a bad thing in this case. Especially in mature companies, roadmaps provide a false sense of certainty when you are early in developing a product. The slide doesn’t guide product teams for planning purposes.

Roadmap 166

Roadmap Product Research Weak Development Team Customer Experience 166

Intercom, Inc.

JANUARY 20, 2022

We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations. Honest feedback can be hard to take, but it’s essential to develop the type of culture that encourages people to constructively criticize processes, leadership styles, or approaches. Paul: Yeah.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Userpilot

JANUARY 16, 2024

Going ahead to develop products or features based on assumption doesn’t always end well—you’re likely to build something that doesn’t solve real user problems. You also risk having web pages with confusing navigation, leading to a bad experience for visitors. Missing out on valuable feedback. Wasting time and money.

User Testing 105

User Testing Feedback Software Research Software Product Research 105

UX Planet

DECEMBER 6, 2024

Machine Learning (ML) is at the forefront, allowing UX teams to analyze vast amounts of user data to identify trends and predict behavior. This technology is crucial for developing conversational interfaces like chatbots, which help create seamless and interactive experiences forusers.

Feedback Software 89

Feedback Software Research Software Analytic Tools Data Visualization 89

Userpilot

MARCH 21, 2025

My team at Userpilot has helped countless product teams enhance their mobile UX without compromising performance. Small inefficiencies, whether a slow startup time, unclear navigation, or poor caching, can lead to user drop-off. Follow accessibility guidelines (WCAG).

Analytic Tools 59

Analytic Tools Feedback Software Research Software Data Visualization 59

Intercom, Inc.

APRIL 19, 2018

It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers. Our chat covers the origins of Run Less Software, how it has evolved at scale, and how it differs from the equally valid approaches of other engineering teams.

Research Software 192

Research Software Feedback Software Analytic Tools Customer Communications 192

Intercom, Inc.

JULY 15, 2021

With a Master’s degree in human-computer interaction and over two decades of experience in user research and user experience in companies like Oracle, he now leads the design team across all product offerings at IBM. The design team at IBM likes to employ a “make to learn” method. Prototype it til you make it. We keep iterating.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

The Product Coalition

OCTOBER 13, 2021

from insecure cryptography to weak passwords ? Localization testing To help the client succeed in the international markets, QA teams adapt an app so that it meets the linguistic, cultural, and regional requirements of a particular country. Game censorship policy in China is rigorous, which is complicated by vague guidelines.

User Testing 147

User Testing Product Research Testing Weak Development Team 147

UX Studio: Product Management

MARCH 28, 2022

If you want to know what the culture is like in a product team, you should visit one of their product meetings. None of these are good or bad, but these signs can help you evaluate the culture of the team. The way you run these meetings will go a long way, it will define the culture of your team. What do they talk about?

Weak Development Team 111

Weak Development Team User Testing Data Visualization Customer Feedback 111

Folding Burritos

DECEMBER 7, 2017

This led me to reach out to 14 leading Product Managers and talk with them about how they use customer feedback in their own companies and teams. This of course varies widely and depends on each product’s characteristics; however, it is an easy metric to use as guideline. Join the support team and answer a few tickets yourself.

User Testing 170

User Testing Customer Feedback Feedback Software Customer Experience 170

The Product Coalition

NOVEMBER 23, 2021

Here is a new way to look at product management goals, and make them a useful tool for both you and your team. That’s actually not a bad goal since it would encourage product managers to allocate time for this very important activity. So if you need the team to focus on a certain area?—?say Photo by William Warby on Unsplash L.

Product Management 173

Product Management Product Manager Management Management 173

The Product Coalition

JANUARY 16, 2022

As a product leader who is creating this roadmap, you need to treat it as a compass and plan not only for your team and the technology team but rather as the direction that the entire company needs to go in. So, having a great platform but poor content won’t really help them. if you fail, what would you have done wrong?

Roadmap 174

Roadmap Data Visualization Customer Experience User Testing 174

The Product Coalition

AUGUST 15, 2022

maybe not such a bad thing in this case. In mature companies, roadmaps provide a false sense of certainty when you are early on in developing a product. To be clear, the slide isn’t useful for product teams or planning purposes. You now need to work toward defined future releases in partnership with the engineering team.

Roadmap 142

Roadmap Customer Experience Weak Development Team User Testing 142

Modus Create

JUNE 18, 2019

But my employer had just paid for me to go through the training, and I was expected to help improve their development processes. That’s when it got bad. It got so bad that the CEO outlawed Agile altogether. We were so rigorous about following the rules that we completely missed the spirit of agile software development.

Weak Development Team 75

Weak Development Team Agile Systems Review Software Review 75

The Product Coalition

JUNE 9, 2021

That approach works fine until your sales team gets on the phone to tell a customer about the Next Big Thing. When you define a roadmap as a group of project commitments, you’ve set your team up for failure. The steps outlined in this article will help your product team to frame the conversation. So why build a roadmap at all?

Vision 155

Vision Roadmap Customer Experience Weak Development Team 155

Sachin Rekhi

JANUARY 22, 2016

But what I've found surprising is that these learnings haven't been readily applied to the development process and they definitely should be. From the earliest stages of a startup, the R&D team should be designed in such a way to maximize learning for improving the R&D process itself. What exactly do I mean by this?

Weak Development Team 60

Weak Development Team Development Startups User Testing 60

Userpilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. This is the main focus of the article.

Research Software 104

Research Software Analytic Tools Feedback Software User Testing 104