Mind the Product

OCTOBER 16, 2017

As a product manager who has managed offshore development teams, I’ve learned that it’s not easy, and that having engineering teams on the other side of the world is not always congruent with delivering great products. This is a 12-and-a-half-hour time difference between the local office and these teams.

Weak Development Team 80

Weak Development Team Development Product Management Product Manager 80

Atlassian

JANUARY 13, 2022

Subscribe to Work Life Get stories about tech and teams in your inbox Subscribe. Development teams usually create a list of guidelines known as coding conventions. Development teams usually create a list of guidelines known as coding conventions. Embrace coding conventions. Related Article.

Software Review 59

Software Review Feedback Software Reporting Tools Weak Development Team 59

The Product Coalition

JANUARY 16, 2022

As a product leader who is creating this roadmap, you need to treat it as a compass and plan not only for your team and the technology team but rather as the direction that the entire company needs to go in. So, having a great platform but poor content won’t really help them. if you fail, what would you have done wrong?

Roadmap 155

Roadmap Data Visualization Customer Experience User Testing 155

Usersnap

JULY 3, 2023

If you’re new to the bug tracking system, issue management or web development in general, you might wonder what a bug report is. For example, I’ve shown you 6 easy bug reporting tricks , answered the 4 W’s of bug reporting and gave you some insights on bad bug reports. And trust me, it’s not going to be boring.

Reporting Tools 52

Reporting Tools Data Visualization Feedback Software User Testing 52

The Product Coalition

AUGUST 15, 2022

maybe not such a bad thing in this case. In mature companies, roadmaps provide a false sense of certainty when you are early on in developing a product. It shows release names and dates to indicate when you plan to drop a new product version. To be clear, the slide isn’t useful for product teams or planning purposes.

Roadmap 104

Roadmap Customer Experience Weak Development Team User Testing 104

Amir Rozenberg

AUGUST 5, 2017

In our business, we have a unique opportunity to see the strategic problems which, sadly, lead some teams to fall short of their web quality goals. The direct outcome of these failures: poor customer experiences and impacts on businesses’ bottom lines. Also, there are new Chrome beta and developer versions. Lots to think about.

Weak Development Team 67

Weak Development Team User Testing Reporting Tools Data Visualization 67

Amir Rozenberg

AUGUST 5, 2017

In our business, we have a unique opportunity to see the strategic problems which, sadly, lead some teams to fall short of their web quality goals. The direct outcome of these failures: poor customer experiences and impacts on businesses’ bottom lines. Also, there are new Chrome beta and developer versions. Lots to think about.

Weak Development Team 48

Weak Development Team User Testing Reporting Tools Data Visualization 48

The Product Coalition

JULY 24, 2020

Identifying and answering the most important questions Launching a socially responsible investing product was something the Nutmeg team wanted to do for a long time. It took a few years until the team felt the market for this product was mature enough. In these guidelines, I always put reminders for myself as well. guess what?

Product Research 78

Product Research User Testing Data Visualization Customer Feedback 78

Userpilot

MARCH 18, 2021

But how the marketing team decides to tell your story will determine who it connects with. vs. The Product Growth Tool for Product Teams. If you’re a mid market company with a product team you’d probably go for ‘the Product Growth Tool for Product Teams’. Their job is to sell prospects on the vision of your company.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

The Product Coalition

APRIL 14, 2020

Remote Agile (Part 5): Retrospectives with Distributed Teams TL; DR: A Remote Retrospective with a Distributed Team We started this series on remote agile with looking into practices and tools, followed by exploring virtual Liberating Structures, how to master Zoom as well as common remote agile anti-patterns.

Agile 78

Agile Feedback Software Data Visualization Reporting Tools 78

UX Studio

APRIL 6, 2023

This includes UX redesign, UX consulting , UX audit, product discovery, and UX training for teams. Parachute focuses on custom website development that includes UX design, conversion optimization, e-commerce website design and development, and branding. If you’re in need of a website design agency, we’re happy to help.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

This includes UX redesign, UX consulting , UX audit, product discovery, and UX training for teams. Parachute focuses on custom website development that includes UX design, conversion optimization, e-commerce website design and development, and branding. If you’re in need of a website design agency, we’re happy to help.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

Intercom, Inc.

OCTOBER 10, 2019

We will work with you over months iteratively to develop that idea. That includes design systems, pattern libraries and guidelines, but it goes beyond that. Let’s go find a bunch of speakers that we like, people whose names we might recognize.” We will work with you over months iteratively to develop the idea.

UX 168

UX Research Software Reporting Tools Analytic Tools 168

Intercom, Inc.

NOVEMBER 17, 2021

Liam: And so, to avoid these kinds of mistakes from the get-go, should people go about developing a messaging strategy? Guidelines for crisp, clear communication. We actually had our Brand Studio team on the show not too long ago, where they explained Intercom’s voice and tone and the importance of it. ’ No.

Messaging 118

Messaging Customer Experience Branding Airlines 118

Intercom, Inc.

OCTOBER 12, 2021

As a support leader, you already know how important it is to take care of your customers – but it’s just as important to take care of your support team. Here’s why human support is so crucial for any customer-centric organization, and how it can have a significant impact on your team, your business, and your customers. Here’s why.

Weak Development Team 222

Weak Development Team Customer Experience User Testing Customer Feedback 222

The Product Coalition

JULY 5, 2023

While I thought it was an absolute, for a micro-second, I questioned it, and then the floodgates of doubt opened — maybe not such a bad thing in this case. Especially in mature companies, roadmaps provide a false sense of certainty when you are early in developing a product. The slide doesn’t guide product teams for planning purposes.

Roadmap 134

Roadmap Product Research Weak Development Team Customer Experience 134

Alchemer Mobile

FEBRUARY 2, 2021

According to an InMobi survey , the number one challenge facing app developers today isn’t design or development. The bad news? You don’t need a big budget or a dedicated marketing team to market your app. Are there any bloggers or journalists whose names keep coming up? RESEARCH APP SUBMISSION GUIDELINES.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Intercom, Inc.

AUGUST 13, 2019

In a recent talk at UX London , I discussed some lessons learned while growing the design team at Intercom, reflecting on the technology industry’s obsession with tools, and pointed out how our sense of tools as objects or apps blinds us to the reality that the processes we adopt and develop are also, in effect, tools.

Reporting Tools 223

Reporting Tools Research Software Feedback Software Weak Development Team 223

Intercom, Inc.

JANUARY 20, 2022

We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations. Honest feedback can be hard to take, but it’s essential to develop the type of culture that encourages people to constructively criticize processes, leadership styles, or approaches. Paul: Yeah.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Intercom, Inc.

OCTOBER 5, 2022

When anyone new joins Intercom, their onboarding pack contains their first “Intermission”– our name for a problem statement. There are several common patterns among failed solutions: The team didn’t have a good understanding of the problem to begin with. Good product teams keep going, keep asking why. Problem definition is hard.

Reporting Tools 118

Reporting Tools Research Software User Testing Customer Experience 118

UX Studio: Product Management

SEPTEMBER 12, 2021

This is when Facebook auto-tags your photos with friends’ names. They made names and photos front and center on the platform. People with foreign-sounding names and black people were more likely rejected. This was completely unforeseen by the design team. Many product teams follow in their footsteps.

Research Software 137

Research Software Data Visualization Reporting Tools User Testing 137

Usersnap

JANUARY 18, 2024

NPS surveys are excellent customer satisfaction tool which can be helpful source of knowledge to rest of the crossfunctional team Mastering NPS Surveys in 2024: A Comprehensive Guide to 21+3 Survey Questions and Templates for Optimal Customer Insight s Question 1: How likely are you to recommend our business to a friend or colleague?

Data Visualization 52

Data Visualization Product Research Customer Feedback User Testing 52

Business of Software Conference

JANUARY 28, 2019

He’ll be talking about how to scale and onboard sales teams effectively. We got the team together and went to work on it. This is the team in Sao Paolo, we did it in London, Paris, all over the place. Paul is returning to speak at Business of Software Conference Europe 2019 in Cambridge, UK in April.

Research Software 40

Research Software Feedback Software Magazine Customer Experience 40

UX Planet

FEBRUARY 13, 2024

Christopher Alexander Neighborhoods, towns, and cities from their literal names to their reputations are defined by what keeps occurring there. How we communicate with our teams and our users determines everything. If our team isn’t communicating we have a huge problem as well. Standards, guidelines, governance.

Research Software 78

Research Software Customer Experience User Testing Systems Review 78

UX Studio

SEPTEMBER 6, 2023

But when we worked on B2B products, we realized there was a bigger gap between users and the product teams. Maybe that is why, in many B2B product teams, people only have a superficial understanding of their customers and their pain points. The team had e-commerce experts who were great at their job and wanted to simplify the platform.

User Testing 59

User Testing Customer Feedback Research Software B2B 59

Sequent Learning

SEPTEMBER 4, 2019

Sometimes I detect patterns or trends in business performance that would benefit product people with a clarification or a ‘how-to’ guideline. This model includes discovering, innovating, strategizing, experimenting, planning, developing, introducing, managing, and marketing products.

Customer Experience 63

Customer Experience Research Software Product Management Product Manager 63

UX Studio

MARCH 4, 2019

Web designer vs web developer – as a UX designer, I counter this match daily. But truly, the phrases don’t stop here, we have visual designers, front-end developers, back-end developers, UX designers (like me), et cetera. A developer friend of mine met with a client a couple of months ago.

Web Development 46

Web Development Web Developers Development Team Review Weak Development Team 46

Andrew Chen

AUGUST 10, 2023

What starts as a slow boil – where the team has a well-planned roadmap, and a big vision – becomes a sudden crisis. The team needs a new plan. There are many benchmarks out there for all the product categories, but as a very rough guideline, you need a D1/D7/D30 of 60/30/15% to be at respectable numbers for a social app.

User Testing 80

User Testing Analytic Tools Customer Experience Weak Development Team 80

Userpilot

NOVEMBER 20, 2023

Inconsistent data formats and different terminology (definitions) between teams or analytics tools can also result in discrepancies. First, data discrepancies can lead to poor decision-making. Given the negative impact that data discrepancy may have, SaaS teams need reliable methods to spot them.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Reporting Tools 104

The Product Coalition

MARCH 23, 2019

Both Gregor and the CEO of Anahata (named “Bobby”) believe they can build a utopia on the moon that will ensure that the engineers at their company never want to leave to work for a competitor. Here’s another great moment that attacks the technology panacea idea: “Progressa brings technology to poor people like Jonas,” said Sven.

Technical Review 60

Technical Review Software Review Startups Engineering 60

Intercom, Inc.

JANUARY 10, 2019

They got a bad rep, but they’ve come through the other end, I think. Instead of saying “name” with an input field, the bot would ask, “What’s your name?” We’re going to invest and invest and invest in the developer side of it and help external developers get value from building an app in the Intercom ecosystem.

User Testing 143

User Testing Banking Customer Experience Technical Review 143