The Secret PM Handbook

AUGUST 4, 2017

The Secret Product Management Framework. Finally writing down the Secret Product Management Framework was a revelation for me. It put all the activities I do as a product manager into perspective. You Might Be Surprised Which Product Management Activity Is Most Important. Breakthrough!

Framework 150

Framework Product Management Product Manager Weak Development Team 150

The Product Cafe

DECEMBER 12, 2023

Hello, all you product-loving folks! 💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, AI, and more. Are You Trapped in the Product Death Cycle? It's insightful, but it might inadvertently narrow your vision.

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

The Product Coalition

JANUARY 26, 2024

In the perfect world, product managers have all the time, resources, and skills to do impeccable, in-depth market and user research. In the real world, product managers may have to start from scratch and quickly find something meaningful to work on. There is only the real world.

User Testing 102

User Testing Product Research Research Software Data Visualization 102

Sequent Learning

SEPTEMBER 4, 2019

Fundamentals of Product Management – For the Last Time. People often ask me why I write books and articles about product management. Sometimes I detect patterns or trends in business performance that would benefit product people with a clarification or a ‘how-to’ guideline. That’s great news.

Customer Experience 63

Customer Experience Research Software Product Management Product Manager 63

Gainsight

AUGUST 5, 2022

In Gainsight’s book, The Customer Success Professional’s Handbook, the authors shared the essential skills that every CS professional should possess. Advocacy Program Manager: If Sales is not for you, consider an advocacy role. In effect, you are the manager of the white space surrounding the product.

Reporting Tools 59

Reporting Tools Feedback Software Technical Advisors Data Visualization 59

Intercom, Inc.

JULY 25, 2018

Engineers who become managers try to code their way out of having to manage people. Designers try to design their way out of managing people. Product Managers try to whiteboard and b t their way out of it. I have said before that a product needs a core group of features that share a vision and work together well.

Onboarding KPIs 152

Onboarding KPIs User Testing Startups Vision 152

The Product Coalition

MARCH 23, 2018

As a result, a lot of product decisions are made on gut feeling, incomplete information, the loudest voice in the room, and the most demanding customers. Items that make it into SaaS products often don’t align with the company’s strategy to support growth or help existing customers reach their desired outcomes. Number 1?—?PLAN

Feedback Software 60

Feedback Software Research Software User Testing Product Research 60

Product Bookshelf

AUGUST 22, 2016

The product management interview process is intimidating because it tests your expertise and domain knowledge in many different areas. Lin , the author of PM Interview Questions , about his favorite books for expanding a product manager’s skill set in the following areas: Product design. Product management process.

Data Visualization 48

Data Visualization Books User Testing Customer Experience 48

The Product Coalition

OCTOBER 22, 2018

A lot of people are scared of opening up their product & business to customer feedback for a variety of reason. Here’s a few from real conversations I’ve had recently… People tell me: They don’t want customers telling them what to build because they have a strong vision. Think about where your product feedback comes from.

User Testing 60

User Testing Feedback Software Customer Feedback User Friction 60

Imaginary Cloud - Design

JULY 2, 2020

Why disregarding product design books is a mistake. Books that give product managers a light about design or that give designers a light about business. The 4 most recent product design books you should be reading right now and why. ? The problem with most reading lists. ? Books that are too high-level. ?

Books 52

Books Technical Review Research Software Data Visualization 52