The Product Coalition
MARCH 8, 2023
The significance of healthcare data quality in the business realm is immense, as it directly impacts patient care quality, financial results, regulatory adherence, and the healthcare organization’s reputation. It also strengthens regulatory compliance and supports research and advancement.
UX Planet
JANUARY 18, 2024
UX research emerges as a pivotal factor in crafting user-centered designs and strategies. This process, often undervalued in real-world scenarios, is crucial for understanding user behaviors, needs, and preferences. It’s a beacon that illuminates user pain points and behavioral nuances, gleaned from direct insights.
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ProductPlan
MARCH 14, 2023
When patients think about healthcare, most immediately conjure up images of the services doctors and nurses provide. They range from gargantuan MRI machines to cotton swabs to the patient portal software for scheduling appointments. Who’s the customer for healthcare product managers? It begins with what’s at stake.
Userpilot
JANUARY 23, 2024
In this article, we’ll go over product positioning definitions and their types, then go over our process for creating a product positioning strategy that gets positive user feedback. TL;DR Product positioning is about defining your product’s place in the market to attract customers and enhance brand identity.
Intercom, Inc.
JULY 25, 2022
Creating quality customer experiences has always been important for retaining customers. Now, during this time of economic uncertainty and against a competitive landscape, effective customer engagement is business critical. Discover the top trends transforming customer engagement. But they’re facing big barriers.
Intercom, Inc.
AUGUST 26, 2020
As support teams look to the year ahead, there’s no shortage of priorities to juggle – from team efficiency, to customer experience, to business impact. New research from Intercom reveals how support leaders are striking a balance. Below we dive into each of the five key trends from our research.
UX Planet
FEBRUARY 1, 2024
Picture this: You’re a stakeholder in a company specializing in enterprise SaaS solutions, and your team is embarking on developing a new product. Understanding the diverse needs of your potential users. UX User personas are like detailed maps that guide the development of a product to meet specific user needs.
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