Roman Pichler

JANUARY 9, 2018

Explore the key assumptions and risks in your product strategy and business model by systematically testing and addressing them in an iterative fashion using, for example, observations, interviews, surveys, and prototypes. The stakeholders should regularly attend product strategy and roadmap reviews, as well as sprint review meetings.

Product Research 156

Product Research Technical Advisors User Testing Research Software 156

The Product Coalition

FEBRUARY 5, 2021

Then she decided to acquire technical skills in web development to get closer to the product development process. She had many ideas about how to improve marketing tactics but did not have the technical skills to either make the necessary changes on the web or create better solutions using technology.

Technical Advisors 109

Technical Advisors Reporting Tools Technical Review Customer Experience 109

PMLesson's Ace the PM Interview

APRIL 19, 2020

Without previously having a PM job, it is vital to position your resume to appear as if you were already doing PM related tasks in your current consulting role. Otherwise, highlight how you have helped those who are adjacent to PMs: product designers, tech sales, business operations, or product marketing.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

Without previously having a PM job, it is vital to position your resume to appear as if you were already doing PM related tasks in your current consulting role. Otherwise, highlight how you have helped those who are adjacent to PMs: product designers, tech sales, business operations, or product marketing.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

FEBRUARY 20, 2019

Many top employers are looking for computer science or engineering graduates to fill PM positions, and this is an excellent route into the role. How is the strategy here different for current MBA students? Basically, the strategy is similar. This will likely be interfacing with the product team and product managers.

Technical Advisors 40

Technical Advisors Feedback Software Product Management Product Manager 40

BrainStation Product Management

APRIL 8, 2019

The position of Product Manager has been one of the fastest-growing roles in tech in recent years, with a 30 percent growth in job openings year over year. Here are some tips on how to hire the Product Manager (PM) who will be the perfect fit for your team. Do Some Soul-Searching. There’s no way they did all of that alone.”.

Technical Advisors 67

Technical Advisors Product Management Product Manager Product Research 67

BrainStation Product Management

APRIL 8, 2019

The position of Product Manager has been one of the fastest-growing roles in tech in recent years, with a 30 percent growth in job openings year over year. Here are some tips on how to hire the Product Manager (PM) who will be the perfect fit for your team. Speak to a Learning Advisor. Do Some Soul-Searching.

Technical Advisors 40

Technical Advisors Product Management Product Manager Product Research 40

Ask Benny

FEBRUARY 2, 2018

How to enter into a new product management position in a new company. You just landed into a new product management position. Prepare an on-boarding list of meetings: what you want to learn from each person and how he can help you get smoothly into your role. I would advise differently. Congratulations.

Technical Advisors 84

Technical Advisors Product Management Product Manager Customer Experience 84

UX Studio: Product Management

JULY 14, 2021

How to choose the right one? Considering that none of the established innovation consulting companies are cheap, you want to make sure your return on the investment is positive. . How can companies improve their design thinking and foster innovation? How to introduce design thinking into large companies.

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

The Product Coalition

FEBRUARY 2, 2018

How to enter a new product management position in a new company. Congratulations, you just landed a new product management position. I am very happy to share what I have done and am still doing to get the best out of the first weeks in order to enter the position in the best efficient way. I would advise you differently.

Technical Advisors 60

Technical Advisors Product Management Product Manager Onboarding KPIs 60

Userpilot

NOVEMBER 29, 2022

Building a successful ecosystem requires a long-term strategy and vision. The product allows its users to create quality visuals like banners or background graphics without technical skills, and this is possible thanks to templates. How are they different from the resource centers that you build for your users?

Customer Experience 98

Customer Experience Technical Advisors User Friction Education 98

Alchemer Mobile

APRIL 14, 2020

And how much do you try to be, like, a subject matter expert from a technological standpoint compared to your engineering team? How do you manage executive expectations, customer expectations, and technical resources? Can you provide any interesting insights on being a female PM? So that’s me. Christy : Awesome.

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

Intercom, Inc.

JANUARY 5, 2023

He’s a keynote speaker, adviser, and co-author of several books on the subject, including the provocatively titled The Best Service is No Service , Your Customer Rules , and his latest The Frictionless Organization: Deliver Great Customer Experiences with Less Effort. Getting rid of friction.

Customer Experience 138

Customer Experience Customer Feedback Feedback Software User Testing 138

Roman Pichler

APRIL 15, 2024

The most important one is the goal , and it’s positioned in the middle of the template on the third row. Sample goals are acquiring customers, increasing engagement, and future-proofing the product by removing technical debt. Its goals and objectives consequently have to be aligned with the strategy.

Roadmap 270

Roadmap Onboarding KPIs Technical Advisors Customer Experience 270

Mind the Product

JANUARY 10, 2017

And for every poor soul who encountered a bug you need to write another five questions back to find out how to reproduce it? You should spend some time and thought into how to design each field the stakeholder is supposed to fill out. This should not be confused with technical documentation. Strategy Paper.

Research Software 84

Research Software Analytic Tools Data Visualization Reporting Tools 84

Mind the Product

NOVEMBER 30, 2017

TalkTalk was fined £400,000 in 2016 for failing to have appropriate technical and organisational measures in place to secure its customers’ personal data, and for keeping their personal data for longer than necessary. The ICO has an excellent in-depth article on how to get consent, along with a useful checklist at the end. Next Steps.

Data Visualization 85

Data Visualization Technical Review Reporting Tools Technical Advisors 85

Sachin Rekhi

JANUARY 27, 2013

And while the scope of your product can also vary from a small feature to the entire product strategy for a company, the core discipline remains the same. Your strategy can change over time and it may require updating your vision. Or it could be ensuring open product, design, and technical decisions get resolved in an efficient manner.

Technical Advisors 63

Technical Advisors Product Management Product Manager Technical Review 63

Intercom, Inc.

AUGUST 15, 2018

At Reddit, he led a team of 35 – none of whom knew how to manage other engineers. Building trust can be tough when you’re a new hire in a leadership position. A couple of years later, I got into a real leadership position. They couldn’t figure out how to use the product, and it looked really dated.

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141

Andrew Chen

OCTOBER 31, 2016

Together, Shawn Clowes (Atlassian), Elena Verna (SurveyMonkey), Nick Soman (Gusto), Andrew Chen and Brian Balfour (Reforge, previously at Hubspot) have interviewed or screened over 1,000 individual candidates for growth roles – both for their current and previous companies, plus startups where they’ve invested/advised.

User Testing 92

User Testing Weak Development Team Technical Advisors Analytic Tools 92

The Product Coalition

MARCH 1, 2024

What technical knowledge does Spotify expect from a candidate? explains that we need not just a “techie” who will monitor technical indicators but a product manager who will combine knowledge of the technical world with an understanding of customers' desires and main company metrics. Know what our users want?

Analytic Tools 122

Analytic Tools Research Software Technical Advisors User Testing 122

UX Studio

SEPTEMBER 4, 2019

They focused too much on their technical side or even visual design, but nothing about the communication. The UX writer should guide the team how to write the microcopy. Webflow, focusing a lot on content strategy – and they have John Moore, their principal content strategist – also raised $72 million.

UX 79

UX Customer Experience User Testing Technical Advisors 79

Mironov Consulting

MAY 18, 2024

”  This is usually in the context of some (seemingly) obvious problem that we (believe we) know how to fix.   Out of scope means they can advise, counsel, suggest, offer to help… but don’t own the decision/action.     Strategy and escalations and Board slides can wait a half hour.

Technical Advisors 65

Technical Advisors Technical Review Weak Development Team Product Research 65

Department of Product

MARCH 28, 2022

How to Keep on top of Trends that Matter to Product Managers Decide when to care about trends and when to sit back and watch what happens next Trends and the product lifecycle Imagine your product strategy stayed exactly the same for the next 10 years. What would happen? It’s impossible for one person to do. And not all trends matter.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Userpilot

MAY 26, 2021

If you see onboarding in the broader sense as customer education , there are few things more essential than educating your customer about how to derive value from your product. Product Onboarding can be equated with educating your customers about how to get the most out of your product. The “Aha Moment,” leading to activation.

Research Software 52

Research Software Feedback Software Onboarding KPIs Product Research 52

Mixpanel

MAY 5, 2021

Prior to this position, Neil was VP of Engineering, after working as a Software Engineer and leading Infrastructure Engineering. He was the Growth Advisor in Residence at Greylock Partners, Growth Lead at Pinterest, and first marketer at Grubhub. He advised companies like Tinder, Hipcamp, Reddit, Canva, and Pocket. Tech costs.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

The Product Coalition

JANUARY 5, 2021

TL; DR: 71 Product Owner Interview Questions to Avoid Imposters If you are looking to fill a position for a Product Owner in your organization, you may find the following 71 interview questions useful to identify the right candidate. A new feature is overdue and has been drastically underestimated due to unexpected technical debt.

Product Research 97

Product Research Technical Advisors Customer Experience User Testing 97

Intercom, Inc.

MAY 19, 2022

It’s a lot easier to improve what you can measure, and keeping an eye on these indicators to inform your strategies has clearly paid off – the average CSAT is on the rise, increasing by 11 percentage points compared to last year. Automation is just one facet of it and an overall self-service strategy. Quality at scale.

Reporting Tools 104

Reporting Tools Data Visualization Feedback Software Customer Feedback 104

Business of Software Conference

JULY 7, 2021

A very well-known CEO/Founder once said to me, “I know exactly how to boost sales, I have a strategy that works every time, without fail. Alex A may have little patience to deal with awkward technical queries, and may be willing to make unrealistic promises to get deals to cross the line. Level 4: Interdependent Contribution.

Research Software 69

Research Software Technical Advisors Customer Experience Data Visualization 69

Intercom, Inc.

AUGUST 19, 2021

And so, on this very special episode of Intercom on Product, Paul Adams, our SVP of Product, and I look at the past 10 years of Intercom’s journey and reflect about speed – how to increase it, how to recognize what gets in the way and how to get rid of all the necessary fillers. How are they making decisions?

Reporting Tools 178

Reporting Tools Technical Advisors Feedback Software Data Visualization 178

Usersnap

JUNE 15, 2023

Nevertheless, some core roles and responsibilities of a product manager are: Develop product strategy and vision. Identifying and implementing customer needs and problems will help you: Position your company as customer-centric. Once ready, communicate their strategy with stakeholders. Conduct market and competitive research.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Product Bookshelf

SEPTEMBER 14, 2020

The story begins with the struggling founders meeting with their top advisor and board member who recommends OKRs. Throughout the story, the company is struggling to find the right customers and identify its market position. Wodtke includes a section which describes how to run an OKR planning session. OKRs are KPIs with a soul.

Technical Advisors 62

Technical Advisors CTO Coach Technical Review CTO 62

Intercom, Inc.

JULY 12, 2018

As VP of Corporate Strategy at Twitter, Elad Gil was a key player as company headcount skyrocketed from 90 to 1,500 employees. He’s also co-founded Color Genomics and invested in and been an adviser to companies like Airbnb, Coinbase, Instacart, Square, Stripe and more. I do think it’s been a net positive though.

Technical Advisors 120

Technical Advisors Reporting Tools Weak Development Team Startups 120

UX Studio

JANUARY 24, 2024

But I also advise designers not to oversee the business side of the relationship. But I [00:16:00] also advise designers not to oversee the business side of the relationship. How can designers do this? Learn to understand limitations, technical limitations. Marilia: Yes. So learn to zoom in and zoom out.

Research Software 63

Research Software Feedback Software UX User Testing 63

Userpilot

APRIL 30, 2021

This is especially true if none of your founding team members have any deep marketing strategy expertise. But how do you go about selecting a marketing agency for your SaaS business? Rather than drain yourself by doing too many things at once, it’s strongly advisable to focus on one channel and find an agency that specializes in that.

Research Software 98

Research Software Marketing Technical Advisors Customer Experience 98

Product Bookshelf

FEBRUARY 7, 2017

There are rules related to working effectively as a product manager, understanding your customers, creating product strategy, and working with your peers and stakeholder. One of the rules, written by Lawley, advises to work on problems you are passionate about. Product Strategy.

Technical Advisors 48

Technical Advisors Product Management Product Manager Weak Development Team 48

Product Talk

AUGUST 10, 2016

Each piece in its own right was helpful, but the teams weren’t learning how to string it together on their own. It’s easy for teams to work along both dimensions of product discovery—working to understand their customer’s context and iteratively testing their ideas—but that doesn’t mean they know how to connect the two sets of activities.

Research Software 241

Research Software Product Research User Testing Customer Experience 241

Business of Software Conference

JUNE 29, 2020

You can quickly go from strategy to execution and you know exactly what should be done next. what to build, what programs to roll out, how a process should work), our company’s solutions are only as good as we are. And, 2) as leaders we need to learn how to give feedback and give input without dictating outputs.

User Testing 59

User Testing Feedback Software Research Software Product Research 59