Intercom, Inc.

JANUARY 14, 2021

In this episode of Inside Intercom, we caught up with Hubert for a chat about starting small, committing to a product strategy that helps you reach your long-term goals and making sure everyone’s on the same page. You have frameworks, look at market dynamics, do practical research, and advise companies on how to use these frameworks.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

The Product Guy

DECEMBER 15, 2019

In this role, Gaudio drives the strategy behind roadmap management, agile product development, and cross-functional communication. Harpal now works as an independent consultant and interim Chief Product Officer (CPO) advising companies and teams globally on strategic product development and innovation. The Best Product Consultant.

Technical Advisors 148

Technical Advisors Analytic Tools Product Management Product Manager 148

Gainsight

AUGUST 5, 2022

You learned about other roles where your experience in CS can be a springboard for those positions. If you have these in your toolbox, in addition to other skills you learn along the way, there is no doubt that you can rise to the next level of CS or transition into another position. . However, you aren’t sure of the path to get there.

Reporting Tools 59

Reporting Tools Feedback Software Technical Advisors Data Visualization 59

PMLesson's Ace the PM Interview

FEBRUARY 20, 2019

Many top employers are looking for computer science or engineering graduates to fill PM positions, and this is an excellent route into the role. How is the strategy here different for current MBA students? Basically, the strategy is similar. This will likely be interfacing with the product team and product managers.

Technical Advisors 98

Technical Advisors Feedback Software Product Management Product Manager 98

Userpilot

MARCH 3, 2022

Product managers with technical skills such as SQL or technical stack are in high demand, so highlight them in your resume. You should customize the content of your resume to match the requirements of each position you apply for. Show off your Product Manager (technical) skills.

Data Visualization 95

Data Visualization Analytic Tools Technical Advisors User Testing 95

Dear Strategy

JANUARY 4, 2019

Dear Strategy: “How do I evaluate a job opportunity that moves me from SaaS products to on-premises products but is one of the CEO’s initiatives?”. . But I would definitely advise against making any career choice based solely on what you think is popular. Dear Strategy: Episode 072. ###. Listen to the podcast episode.

Strategy 53

Strategy Technical Advisors Reference Definition 53

The Product Coalition

FEBRUARY 5, 2021

Often we talk more about the technical skills, like, portfolio management, being more strategic, etc but being good at those things mean nothing if you can’t build a culture conducive to good product management practices. Setting an awesome strategy without building the enablers to executing on it is just a pipe-dream.

Leadership 151

Leadership Technical Advisors Product Research Weak Development Team 151

bpma ProductHub

JULY 13, 2016

Each has advised me in different ways and on different aspects of what I can bring to an organization both personally and professionally. I tend to seek out people who can advise me best in my current circumstances. I enjoy advising people so they can be more successful in achieving their career outcomes. About Mark Haseltine.

CTO Coach 150

CTO Coach CTO Technical Advisors Weak Development Team 150

The Product Coalition

APRIL 2, 2023

Still, we have a duty to advise what’s best for the product. If deadlines, budget and scope are fixed, then there’s not much I can do about adversity when it comes.And you are probably in a very uncomfortable position, which will eventually add to the complexity of making the product.

User Testing 78

User Testing Technical Advisors Product Management Product Manager 78

PMLesson's Ace the PM Interview

APRIL 19, 2020

Without previously having a PM job, it is vital to position your resume to appear as if you were already doing PM related tasks in your current consulting role. If you have advised any of these people with tasks like product growth, pricing strategy, or market sizing, be sure to note that on your resume!

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

Without previously having a PM job, it is vital to position your resume to appear as if you were already doing PM related tasks in your current consulting role. If you have advised any of these people with tasks like product growth, pricing strategy, or market sizing, be sure to note that on your resume!

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

Ask Benny

FEBRUARY 2, 2018

How to enter into a new product management position in a new company. You just landed into a new product management position. As a product manager, you need to get fast into all aspects: vision, strategy, business, marketing, sales, product, user experience, technical, development process, etc. I would advise differently.

Technical Advisors 84

Technical Advisors Product Management Product Manager Customer Experience 84

UX Studio: Product Management

JULY 14, 2021

Considering that none of the established innovation consulting companies are cheap, you want to make sure your return on the investment is positive. . We hope this article will help you better understand what the leading companies in design thinking do and how to choose the most suitable design strategy firm to partner with. .

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

The Product Coalition

FEBRUARY 2, 2018

How to enter a new product management position in a new company. Congratulations, you just landed a new product management position. I am very happy to share what I have done and am still doing to get the best out of the first weeks in order to enter the position in the best efficient way. I would advise you differently.

Technical Advisors 60

Technical Advisors Product Management Product Manager Onboarding KPIs 60

PMLesson's Ace the PM Interview

FEBRUARY 20, 2019

Many top employers are looking for computer science or engineering graduates to fill PM positions, and this is an excellent route into the role. How is the strategy here different for current MBA students? Basically, the strategy is similar. This will likely be interfacing with the product team and product managers.

Technical Advisors 40

Technical Advisors Feedback Software Product Management Product Manager 40

Userpilot

NOVEMBER 29, 2022

Building a successful ecosystem requires a long-term strategy and vision. The product allows its users to create quality visuals like banners or background graphics without technical skills, and this is possible thanks to templates. Companies use community leaders to outsource some of the effort needed to manage the ecosystem.

Customer Experience 95

Customer Experience Technical Advisors User Friction Education 95

Roman Pichler

APRIL 15, 2024

The most important one is the goal , and it’s positioned in the middle of the template on the third row. Sample goals are acquiring customers, increasing engagement, and future-proofing the product by removing technical debt. Its goals and objectives consequently have to be aligned with the strategy.

Roadmap 270

Roadmap Onboarding KPIs Technical Advisors Customer Experience 270

BrainStation Product Management

APRIL 8, 2019

The position of Product Manager has been one of the fastest-growing roles in tech in recent years, with a 30 percent growth in job openings year over year. Speak to a Learning Advisor. Perhaps you need someone with an uncanny design eye, or razor-sharp technical skills, or deep experience in analytics? Do Some Soul-Searching.

Technical Advisors 40

Technical Advisors Product Management Product Manager Product Research 40

Gainsight

APRIL 18, 2022

He has especially enjoyed the last 10 to 15 years of coaching, mentoring, and advising people to get into customer success and nurturing both companies and people to become successful at it. . At Red Hat, he transitioned a technical support team into a customer-focused team. Time adoption is another positive attribute story to share.

Data Visualization 52

Data Visualization Technical Advisors Analytic Tools Customer Experience 52

Intercom, Inc.

JANUARY 5, 2023

He’s a keynote speaker, adviser, and co-author of several books on the subject, including the provocatively titled The Best Service is No Service , Your Customer Rules , and his latest The Frictionless Organization: Deliver Great Customer Experiences with Less Effort. Getting rid of friction. That’s really expensive.

Customer Experience 138

Customer Experience Customer Feedback Feedback Software User Testing 138

BrainStation Product Management

APRIL 8, 2019

The position of Product Manager has been one of the fastest-growing roles in tech in recent years, with a 30 percent growth in job openings year over year. Perhaps you need someone with an uncanny design eye, or razor-sharp technical skills, or deep experience in analytics? “I What Skills to Look For.

Technical Advisors 67

Technical Advisors Product Management Product Manager Product Research 67

Mind the Product

JANUARY 10, 2017

This should not be confused with technical documentation. Strategy Paper. In a strategy paper you lay out why a certain topic is important to the company. The paper should cover a larger initiative which can then be broken down into separate experiments and features in order to execute the strategy laid out in the paper.

Research Software 84

Research Software Analytic Tools Data Visualization Reporting Tools 84

Mind the Product

NOVEMBER 30, 2017

TalkTalk was fined £400,000 in 2016 for failing to have appropriate technical and organisational measures in place to secure its customers’ personal data, and for keeping their personal data for longer than necessary. Under the GDPR this fine could have risen to £35 million. Why Product Needs to Care.

Data Visualization 83

Data Visualization Technical Review Reporting Tools Technical Advisors 83

Sachin Rekhi

JANUARY 27, 2013

And while the scope of your product can also vary from a small feature to the entire product strategy for a company, the core discipline remains the same. Your strategy can change over time and it may require updating your vision. Or it could be ensuring open product, design, and technical decisions get resolved in an efficient manner.

Technical Advisors 62

Technical Advisors Product Management Product Manager Technical Review 62

The Product Coalition

MAY 15, 2019

Later whilst being an adviser at Stanford university Neil H. When I created the Product Owner role, I gave it more responsibility for product strategy and revenue generation than a Product Manager. The rise of the internet, smart phones and all kinds of technical advancements, saw many monolithic empires crumble through disruption?—?leaving

Product Management 92

Product Management Product Manager User Testing Product Research 92

Alchemer Mobile

APRIL 14, 2020

How do you manage executive expectations, customer expectations, and technical resources? I’ve been kind of actively running away from management roles, and mostly that’s just a factor of the things that I really wanna learn or I just really wanna learn how to be a really, like, kick-ass technical PM. So that’s me.

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

The Product Coalition

MARCH 1, 2024

What technical knowledge does Spotify expect from a candidate? explains that we need not just a “techie” who will monitor technical indicators but a product manager who will combine knowledge of the technical world with an understanding of customers' desires and main company metrics. Know what our users want?

Analytic Tools 125

Analytic Tools Research Software Technical Advisors User Testing 125

Pragmatic Marketing

SEPTEMBER 16, 2009

As product managers, we bear the responsibility for bridging the two worlds – technical and business, and need to influence both. We cannot point fingers anymore and say, “It was the developers who did not deliver,” or, “It was the business unit that did not have a coherent strategy.”

Technical Advisors 70

Technical Advisors Technical Review Feedback Software Agile 70

Andrew Chen

OCTOBER 31, 2016

Together, Shawn Clowes (Atlassian), Elena Verna (SurveyMonkey), Nick Soman (Gusto), Andrew Chen and Brian Balfour (Reforge, previously at Hubspot) have interviewed or screened over 1,000 individual candidates for growth roles – both for their current and previous companies, plus startups where they’ve invested/advised.

User Testing 92

User Testing Weak Development Team Technical Advisors Analytic Tools 92

Intercom, Inc.

AUGUST 15, 2018

Building trust can be tough when you’re a new hire in a leadership position. A couple of years later, I got into a real leadership position. dev/color is a charity I’m a board member of, and one of its goals is to promote leadership – particularly getting people of color into leadership positions.

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141

UX Studio

SEPTEMBER 4, 2019

They focused too much on their technical side or even visual design, but nothing about the communication. Webflow, focusing a lot on content strategy – and they have John Moore, their principal content strategist – also raised $72 million. And, you know, user experience makes up the whole thing, the whole experience. .

UX 78

UX Customer Experience User Testing Technical Advisors 78

Department of Product

MARCH 28, 2022

How to Keep on top of Trends that Matter to Product Managers Decide when to care about trends and when to sit back and watch what happens next Trends and the product lifecycle Imagine your product strategy stayed exactly the same for the next 10 years. What would happen? Because everything’s always changing. And not all trends matter.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Userpilot

MAY 26, 2021

This is often the case if a given product requires tons of integrations before a customer can get value out of it, or if installation is highly technical and requires advanced coding knowledge. Put yourself in the position of someone receiving a product tour like this. If this is you, we suggest reading this post on SaaS sign-up flows.

Research Software 52

Research Software Feedback Software Onboarding KPIs Product Research 52

Intercom, Inc.

MAY 19, 2022

It’s a lot easier to improve what you can measure, and keeping an eye on these indicators to inform your strategies has clearly paid off – the average CSAT is on the rise, increasing by 11 percentage points compared to last year. Automation is just one facet of it and an overall self-service strategy.

Reporting Tools 104

Reporting Tools Data Visualization Feedback Software Customer Feedback 104

Mixpanel

MAY 5, 2021

Prior to this position, Neil was VP of Engineering, after working as a Software Engineer and leading Infrastructure Engineering. He was the Growth Advisor in Residence at Greylock Partners, Growth Lead at Pinterest, and first marketer at Grubhub. He advised companies like Tinder, Hipcamp, Reddit, Canva, and Pocket. Tech costs.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

The Product Coalition

JANUARY 5, 2021

TL; DR: 71 Product Owner Interview Questions to Avoid Imposters If you are looking to fill a position for a Product Owner in your organization, you may find the following 71 interview questions useful to identify the right candidate. A new feature is overdue and has been drastically underestimated due to unexpected technical debt.

Product Research 97

Product Research Technical Advisors Customer Experience User Testing 97

Business of Software Conference

JULY 7, 2021

A very well-known CEO/Founder once said to me, “I know exactly how to boost sales, I have a strategy that works every time, without fail. Alex A may have little patience to deal with awkward technical queries, and may be willing to make unrealistic promises to get deals to cross the line.

Research Software 69

Research Software Technical Advisors Customer Experience Data Visualization 69