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How to Choose the Right KPIs for Your Product

Roman Pichler

But if the team motivation is declining—as people are being overworked or stressed—or if the code quality is deteriorating—as bugs are accumulating and the code complexity is increasing, alarm bells should go off. Carefully select them by using the factors discussed above, and regularly review and adjust them.

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Shifting from Outputs to Outcomes: Why It Matters and How to Get Started

Product Talk

For example, we might want to increase engagement, but not yet be sure how to measure engagement. Customers retain longer due to integration usage and satisfaction. We are recognizing that shipping software isn’t enough if that software didn’t have the impact we expected. How and when does an outcome change over time?

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Digital Sustainability: A Growing Frontier in Software Development

The Product Coalition

Software development with sustainability in mind is a rising trend in digital spaces. Let’s explore how and why this matters. While software is intangible and doesn’t directly consume energy or produce emissions, its environmental implications lie in its development and usage. It comprises of four components: 1.

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Bought-in and paid for: how Atlassian bridge the gap from freemium to enterprise sales

Intercom, Inc.

But if anyone knows how to walk this tightrope and make it to the other side, it’s Kristen Habacht. Right off the bat, Kristen acknowledges that the freemium model isn’t a universal cheat code for winning sales. For comparison, she reaches for an example outside the software world: car manufacturer, Tesla. Crowning the customer.

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How AI and ML Can Accelerate and Optimize Software Development and Testing

Speaker: Eran Kinsbruner, Best-Selling Author, TechBeacon Top 30 Test Automation Leader & the Chief Evangelist and Senior Director at Perforce Software

While advancements in software development and testing have come a long way, there is still room for improvement. With new AI and ML algorithms spanning development, code reviews, unit testing, test authoring, and AIOps, teams can boost their productivity and deliver better software faster.

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Customer Interviews: How to Recruit, What to Ask, and How to Synthesize What You Learn

Product Talk

Learn more about how continuous discovery works in early-stage startups here. ). If you work on software that your internal colleagues use (e.g. call center software used by internal customer representatives or inventory systems used by your colleagues), then your customers are your colleagues who use that software.

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People leave managers, not companies – 4 ways to better support your team

Intercom, Inc.

As a software engineer, no matter how senior you are, you always seek code reviews before deploying new code to production. . You should always be asking for peer review on a people management problem before you take action, whether that’s from your own manager or your HR team. Always ask for advice.

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Team Leadership in the Age of Agile

Speaker: Roy Osherove, Technology and Leadership Consultant

As a senior software leader, you spend much of your time trying to optimize your team's performance – from increasing delivery rate and velocity to reducing defect rates and waste. To do this, you've learned a wide variety of techniques and methodologies - SCRUM, Kanban, TDD, DevOps, self-organized teams, and much more.

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Data-Driven Performance Feedback Helps Teams Improve Customer Outcomes

Speaker: Mickey Mantle, Founder and CEO at Wanderful Interactive Storybooks | Ron Lichty, Consultant: Interim VP Engineering, Author, Ron Lichty Consulting, Inc.

In order to be successful at delivering software, organizations need to become data-driven. And in the era of agile, which recognizes that software development is a team sport, performance reviews need to use data for programmer growth and to give focus to business results. How data-driven performance reviews do that.

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If You Build It, They Will Come: A Guide to Customer Onboarding

Speaker: Jamie Bernard, Sr. Product Director and Product Management Practice Lead at Nexient, an NTT Data Company

Creating new software and releasing it into the marketplace to achieve wild success is the dream! In this webinar we will review: The elements of good customer onboarding. How "doing this, not that" can benefit product managers and help them avoid the negative response that a clunky onboarding experience provides.

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Improve Onboarding with User-Centered Design

Speaker: Dr. Kate Wolin, Founder, Circea

She will also review how a patient-centered design strategy can be used to evaluate and refine onboarding processes. How to articulate behavior change techniques to be used in patient onboarding. In this webinar, you will learn: A model of health behavior change that can be applied to solution development.