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Marketing-Led Growth: How It Differs From Other Growth Strategies?

Userpilot

Webinars play an important educational role. Such an outbound approach distinguishes it from the MLG strategy, which focuses more on inbound initiatives like content creation and distribution. They also run an academy with free marketing courses and regularly host webinars. Marketing-led growth tactics: webinars.

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Customer care in a crisis: How support teams are navigating shifts in volume, wait times, and CSAT

Intercom, Inc.

Below, we share how the outbreak has impacted three key support metrics – inbound volume, wait times, and CSAT scores – and advice from respected leaders on how to continue caring for your customers in a crisis. Inbound volume is spiking for half of support teams. The increased volume is affecting businesses of all types.

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How to Create a Resource Center For Your SaaS Product: Steps and Best Practices

Userpilot

This can include blogs, case studies, webinars , video tutorials , checklists, and interactive walkthroughs. Resource centers are a powerful tool for your customers, acting as a one-stop hub for all your inbound marketing efforts. Create tooltips code-free with Userpilot. Why do you need a resource center? Case studies.

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How Digital Customer Education Can Win You More Business

Gainsight

HubSpot shot to fame due largely to its laser focus on inbound marketing. Put yourself in your customers’ shoes: Are you more likely to buy a product from a company you know has your back (via customer training) or one that’ll onboard you and then leave you out to dry with a traditional help center and occasional webinar?

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10 Best Customer Success Courses and Training Programs for Customer Success Managers

Userpilot

So why not try a Userpilot demo to apply your new skills without coding? The classes are live webinars led by a CS expert where each student must have their camera on, interact, ask questions, and collaborate. Executive business reviews. Create quarterly reviews for clients to engage and make customers stick with you.

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What is Product Marketing? A Data-Backed Definition

The Product Coalition

The New Age of Product Marketing The evolution of Product Marketing is one of the newest and most important trends in software marketing today, so it’s important to understand it and know how to apply it for your career or company. webinars, help articles, LMS etc.) How Product Marketing got here ??

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Build your own chatbots with Custom Bots

Intercom, Inc.

Things like booking meetings, making voice and video calls, signing up for webinars, viewing all sorts of different content that you might want to showcase. It’s called Operator, and it performs tasks like inbound lead qualification and customer routing. No coding experience required. Anything else?