Intercom, Inc.

NOVEMBER 30, 2021

It also integrates with other tools in your business’s tech stack so you can work seamlessly with other customer-facing teams – like marketing, sales, and product – to help, delight, and retain customers all from one inbox. An integrated knowledge base and chatbots so you can empower your customers to self-serve and get instant answers.

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249

Intercom, Inc.

AUGUST 25, 2021

Over the last few months, we’ve released a bunch of new updates across everything from reporting to integrations to the mobile experience. Improved integrations. Leverage your Salesforce data with improved syncing. We want to enable both you and your customers to have the best experience.

Data Visualization 129

Data Visualization Reporting Tools Feedback Software Customer Experience 129

Intercom, Inc.

SEPTEMBER 6, 2022

Applying the “build in small steps” principle to Intercom’s Salesforce integration. Last year, we looked to integrate Intercom more deeply with Salesforce , allowing customers to automatically create Salesforce cases from Intercom conversations.

User Testing 138

User Testing Product Research Customer Feedback Customer Experience 138

Alchemer Mobile

JANUARY 4, 2023

This acquisition provides Alchemer customers with a more in-depth method of collecting feedback from mobile customers and gives Apptentive customers access to survey and workflow functionality across communication channels and within platforms such as Salesforce, Microsoft Teams, and Slack.

Feedback Software 130

Feedback Software Research Software User Testing Customer Feedback 130

Userpilot

DECEMBER 21, 2023

Price starts at $1600/month, billed annually) Salesforce is one of the world’s leading platforms for CRM concerns, known for its strong AI integration. Manage all of your staff — including customer support — to be present during peak times and resting during off-hours with Tymeshift integration on Zendesk. Enterprise.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Product Management University

OCTOBER 17, 2023

The credibility of your salesforce in every one of those conversations still carry more weight than all the other elements of sales enablement combined.

Product Research 130

Product Research Customer Experience Positioning Management 130

Userpilot

MARCH 7, 2024

Free tools offer basic functionalities but are limited in different aspects like customizations, technical support , and integrations with other apps. Paid tools come at a significant cost but offer more advanced features, dedicated support, and more app integrations. Step 3: Look into integrations. Integrations.

Data Visualization 104

Data Visualization Analytic Tools Reporting Tools Research Software 104

Product Management University

AUGUST 2, 2021

A thoroughly confused salesforce with no story to tell. There’s no way your salesforce can become proficient at positioning the value of every one of them. Make it easy on your salesforce and help them sell the top 5 business outcomes you deliver to each market segment. Contention for development and marketing resources.

Product Management 130

Product Management Product Manager Weak Development Team Management 130

Userpilot

JULY 4, 2023

Reasons for seeking out Typeform alternatives vary from pricing concerns to the need for better branding options, more payment integrations, greater ease of use, etc. It features user segmentation and targeting and works with 1000+ integrations. Integrating this no-code builder into your product requires no programming knowledge.

Data Visualization 83

Data Visualization Analytic Tools Feedback Software Embedded Analytics 83

Userpilot

FEBRUARY 13, 2024

Salesforce : Designs automated workflows and customer journeys with integrated customer data for personalized emails. For example, you can segment customers based on their feature usage with Userpilot and then import the data to HubSpot (using the HubSpot-Userpilot integration ). HubSpot and Userpilot have a 2-way integration.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience Data Visualization 52

Userpilot

APRIL 24, 2024

And, since our product was already integral to their work, it served as a familiar channel for engagement. And if you still want to send email surveys (even though we proved why you shouldn’t), you can integrate Userpilot with HubSpot and Salesforce to send emails to highly targeted audiences. Userpilot survey templates.

User Testing 94

User Testing Product Research Research Software Data Visualization 94

Userpilot

JUNE 29, 2023

Are you looking for the best HubSpot integrations to access a broader set of solutions? The platform allows integrations with multiple software platforms. So, if you want to avail yourself of more features unavailable in the software, you can integrate your HubSpot account with other apps. Userpilot and HubSpot integration.

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization Customer Experience 52

Userpilot

FEBRUARY 20, 2024

Choose an email marketing platform for automation : Select a tool that supports segmentation, automation, A/B testing , and integration with your tech stack. Integrate data with the email marketing tool : Ensure your platform integrates well with other systems for up-to-date user data. integrating Userpilot data to Salesforce.

Analytic Tools 95

Analytic Tools Feedback Software Data Visualization User Testing 95

ProductBoard

DECEMBER 22, 2020

“We bring you some deep user insights” Inspired by: “We Wish You a Merry Christmas” Santa heard you’ve been extra “nice” this year and made Productboard’s Salesforce integration even better. By connecting customer feedback and Salesforce data, Productboard helps product managers.

Customer Feedback 98

Customer Feedback Product launches User Testing Data Visualization 98

ProductBoard

NOVEMBER 18, 2020

Zero in on your target customers’ needs, faster With Productboard’s dynamic customer segmentation and Salesforce integration, product managers finally have a quick and seamless way to understand customer needs and strategically segment using customer feedback and data from Salesforce and other CRMs.

User Testing 98

User Testing Customer Feedback Product Management Product Manager 98

Lenny Rachitsky

APRIL 14, 2024

Brought to you by: • Orb —The flexible billing engine for modern pricing • Eppo —Run reliable, impactful experiments • Paragon —Ship every SaaS integration your customers want — David DeSanto is the chief product officer of GitLab, which is the largest remote-only company in the world.

Feedback Software 65

Feedback Software User Testing Construction Customer Feedback 65

dscout People Nerds

APRIL 26, 2023

Salesforce’s Yakaira Núñez sketches a sustainable, impactful future for research and insights teams, integrating them throughout the organization.

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Mind the Product

MARCH 7, 2019

Software as a service (SaaS) has become much more attractive to customers as SaaS companies embrace the idea of offering rich integrations with other platforms. All of which means that open APIs have become an important aspect in driving growth, because a stellar API means that it becomes easier to integrate with your SaaS.

Reporting Tools 149

Reporting Tools Data Visualization Customer Experience User Testing 149

Userpilot

FEBRUARY 15, 2024

Starts at $249/month and supports up to 250 survey responses per month, 10 user segments, 15 feature tags, a built-in NPS dashboard , and access to third-party integrations (except HubSpot/Salesforce). Integration with Google. Enterprise. Enterprise. Sign up for a free Userpilot demo today!

Analytic Tools 102

Analytic Tools Data Visualization Feedback Software Reporting Tools 102

Userpilot

APRIL 17, 2024

Hotjar enhances user experience and product development with features like heatmaps and custom integrations, delving deep into user behavior. Typeform enhances data collection with interactive, beautifully designed forms that integrate seamlessly into workflows, boosting user engagement. Usepilot’s integrations.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Reporting Tools 93

Intercom, Inc.

JUNE 4, 2019

For instance, our marketing team drove product packaging research and surfaced the need for a Marketo integration and revenue reporting for our Premium tier customers. For instance, our Sales team surfaced major onboarding pains with Intercom’s Salesforce integration and we prioritized it as a result. or Slackspot.

Roadmap 187

Roadmap Data Visualization Marketing User Testing 187

Gainsight

APRIL 19, 2022

Gainsight offers native integrations for many popular SaaS platforms that contain this data. To help you create the most actionable customer health scorecards, we created a list of the most important kinds of data you should be integrating. For others, the Amazon S3 connector is a powerful tool to pipe in data from nearly any source.

Data Visualization 98

Data Visualization Customer Experience Customer Feedback Information 98

Userpilot

MARCH 5, 2024

To select the ideal tool for your needs, you must consider its features, ease of use, data visualization capabilities , integrations, and overall value for money. Integrations : Does the tool integrate nicely with other tools? How easy is the integration process? PS : Mixpanel integrates nicely with Userpilot.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

ProductPlan

AUGUST 5, 2021

The most common feedback we hear from our customers relates to our app integrations. These integrations help them get more value from their product roadmaps. ProductPlan’s app integrations have become so popular that our biggest challenge in recent years has been implementing new ones fast enough to meet our customers’ requests.

Feedback Software 52

Feedback Software Roadmap Software Review Product Research 52

Userpilot

DECEMBER 15, 2021

Integrations are crucial to staying competitive in the crowded SaaS ecosystem today. As end-users, we’ve all experienced those moments where we wished our apps were perfectly integrated with each other. Forcing users to build their own integrations with workflow automation tools like Zapier leaves money on the table for other vendors.

Customer Experience 97

Customer Experience Data Visualization Customer Feedback Webinar 97

Intercom, Inc.

MAY 5, 2020

Salesforce’s Mike Kreaden on how to build a platform to drive growth. In this fascinating interview with our Director of Content John Collins, the head of Salesforce Incubator Mike Kreaden gives a deep dive on the evolution of one of the most successful platforms in SaaS. ? ?.

Feedback Software 171

Feedback Software Data Visualization Customer Experience User Testing 171

Userpilot

MARCH 24, 2021

For example: Listing a feature: Salesforce Integration. Listing a problem: How can we support our users on Salesforce to integrate with our app better so that they can get insights on the information gathered in their CRM? It leaves too much room for wrong expectations.

Product Research 119

Product Research Onboarding KPIs Product Strategy User Testing 119

Mixpanel

FEBRUARY 16, 2022

Marketing and sales data are often joined in CRMs like Salesforce, but product data is often siloed and difficult to join with marketing and sales data. Salesforce is our CRM tool and we use it both as an operational tool as well as a system of record for sales activity. This helps us tie the clickstream data to the transactional data.

Data Visualization 69

Data Visualization Analytic Tools Customer Experience Customer Feedback 69

Mixpanel

AUGUST 3, 2022

They live in Salesforce, they live in Zendesk, they live in whatever tool they’re using. We connect to your data warehouse and syndicate the data out into all your SaaS products, so your Zendesk, Salesforce, or HubSpot use the same centralized data from the warehouse. I mentioned that Zendesk and Salesforce have an integration.

Data Visualization 103

Data Visualization Analytic Tools Customer Experience User Testing 103

ProductBoard

DECEMBER 10, 2020

Zero in on your target segments’ needs, faster With Productboard’s dynamic customer segmentation and Salesforce integration, product managers finally have a quick and seamless way to understand customer needs and strategically segment using customer feedback and CRM data.

User Testing 96

User Testing Customer Feedback Product Management Product Manager 96

ProductBoard

OCTOBER 22, 2020

Easy to use roadmapping, dynamic customer segmentation, and enhanced integrations, including Salesforce, to improve productivity and accelerate innovation. Every product team aspires to build excellent products that fulfill customers’ needs, regardless of industry, use case, or company size.

Roadmap 98

Roadmap Management Management 98

Userpilot

OCTOBER 21, 2022

Salesforce: Analytical CRM software used for sales automation. HubSpot: With its vast features and the integrations it allows, HubSpot helps to design, build, and track customer relationships. Most SaaS businesses integrate web, in-app, social media, and email as their main communication channels. Salesforce.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Reporting Tools 97

Mironov Consulting

JULY 27, 2023

  (“Do you integrate with SalesForce?”)  (And Product’s hope that Sales will locate and replay recordings — or flip through archived PPTs — is mostly delusional.) [3] ” ) B2B sales team, of course, will always add a use case to our list if the customer wants it.  (

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

ProductPlan

AUGUST 25, 2022

These tasks compromise the best product’s integrity, functionality, or confidentiality. A recent job listing at Salesforce, a provider of cloud-based CRM software, caught our attention. For example, here’s a snippet of what the company was looking for in this newly emerging product role: Trust is the #1 company value at Salesforce.

Reporting Tools 52

Reporting Tools Weak Development Team Research Software Data Visualization 52

Intercom, Inc.

JANUARY 28, 2020

GetAccept integrates into a company’s sales pipeline through partnerships with CRM and sales automation platforms, including Salesforce, HubSpot, Microsoft Dynamics 365 and others.

Customer Communications 138

Customer Communications Inbound Customer Experience Outbound 138

Userpilot

MARCH 25, 2024

Integrations with other analytics tools and platforms Userpilot supports integrations with best-known analytics platforms, including Amplitude , Heap , Mixpanel , and Segment, as well as Google Analytics and Google Tag Manager. Moreover, it integrates with CRM solutions ( Hubspot and Salesforce ). Userpilot integrations.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Reporting Tools 90

Gainsight

JANUARY 18, 2023

We unveiled a new Marketplace that provides a one-stop shop for integrations, templates, best practices, playbooks, and more. Dear Salesforce, Let’s Be BFFs . In the SaaS world, there’s hardly a more significant gamechanger than Salesforce. . This quarter, we unveiled major enhancements to the Gainsight–Salesforce Integration.

Data Visualization 52

Data Visualization Customer Experience Customer Feedback Events 52