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513: What product leaders need to know about making new product development work – with Jack Hsieh

Product Innovation Educators

Jack explains how PDMA’s comprehensive knowledge base helps companies innovate effectively across different industries and cultures. Jack explains how PDMA’s comprehensive knowledge base helps companies innovate effectively across different industries and cultures.

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Top 7 Help Center Software in 2025

Userpilot

Knowledge bases : are online libraries of FAQs, articles, and how-to guides. Self-service features like knowledge bases or in-app resource centers help users solve simple questions on their own. 5 Checklists, product updates, knowledge base, in-app AI assistant. Document360 Quote based pricing 4.7/5

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How to Create an Interactive Product Demo to Close Deals Faster

Userpilot

This self-service knowledge base empowers customers to find answers and guidance whenever they need it, without having to contact support or wait for a response. Again, Userpilot can help with this: Build in-app resource centers code-free with Userpilot.

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Top 12 Userpilot Competitors for Different Use Cases

Userpilot

Basic engagement layer: Cannot create standalone checklists, lacks slideouts, and cant trigger real-time flows based on user actions. Limited resource center: Where you cant share product updates, add surveys, or link your knowledge base. Pendo vs. Userpilot. Userpilot is perfect for non-technical teams.

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Leadership Panel: Lessons Learnt from a Global Support Community

Speaker: Panel hosted by Adrian Speyer, Head of Community, Vanilla Forums

Join us to learn: How to integrate your knowledge base (and KCS) with your community. Vanilla’s Head of Community, Adrian Speyer leads the panel to uncover and discuss their common initiatives and their individual journeys to success. How to establish a successful ambassador program.

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Cross-Functional Collaboration: The Product Leader’s Hidden Superpower

BrainMates

They collaborate with product and marketing to prepare FAQs, knowledge base articles, and internal documentation. Sales also participates in training sessions to learn how to position the freemium offer in conversations with prospects. Support Team Support anticipates new user questions and requests.

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Why Digital Commitment Levels Matter

UX Planet

I started using Duoling to improve my overall knowledge base of German that was somewhat limited, while at the same time decided to refresh what I had learnt of Spanish. That you don’t care about their knowledge base, or that their feedback is unreasonable? Why do I use this application?