BrainMates
OCTOBER 14, 2021
An Interview with Phil Koziol, Product Manager at Good Pair Days. What is the longest onboarding process you have experienced when starting a new role? More often than not, a Product Manager starts a new role and is immediately bombarded with tasks and responsibilities. And what is the Product culture like at Good Pair Days?
Mironov Consulting
FEBRUARY 6, 2020
I’m often asked what KPIs B2B/enterprise product folks should use, or what OKRs they should choose. This is (of course) an unreasonable question, as every product/ business has its own uniqueness. Why KPIs from consumer companies don’t fit well with B2B/enterprise. 1] Generic KPIs? But metrics aren’t generic.
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Bain Public
JANUARY 11, 2022
Let’s face it, most organizations have poor habits around roadmap completion — this is why getting leadership (or stakeholders) to develop consistent, stable and familiar routines reinforced through repetition and communication is valuable. Saying no isn’t always easy, but it plays a big part in contributing to a healthy product culture.
Intercom, Inc.
JULY 6, 2021
These days, customers expect instant access to support, especially for products that are critical to their business operations. If people can buy your product in their native language, they should be able to receive support in their native language as well. Establish common KPIs. Consistent customer experience.
Intercom, Inc.
FEBRUARY 10, 2022
Talk to the people who are trying to help you use their product the best you possibly can. And then, they wonder why there are onboarding problems and use problems and all these sorts of things. And that’ll help with the whole onboarding and utilization and adoption and all these sorts of things. So, talk to your reps.
Modus Create
JULY 8, 2022
Micro frontends are an architectural and organizational framework for designing web applications composed of smaller feature apps, which are owned by independent teams. When migrating a product to micro frontends, you will break up a monolith into fragments that carry meaningful business value. Slow Release Turnaround.
BrainMates
APRIL 21, 2020
Imagine if product management was like this. We write lengthy market and product requirements detailing the solution we want, “supported” by overly ambitious business cases. Job-to-be-done – Why will your customer be more likely to buy your product or service if you do the thing you are proposing?
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