Userpilot

JUNE 11, 2021

This is where analytics software comes in. Analytics tools help SaaS businesses generate actionable insights from the data they collect, which then fuels their decisions. We’ll also tell you which data points and metrics you should pay particular attention to and how to track them using the SaaS analytics software listed here!

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Intercom, Inc.

DECEMBER 12, 2019

Most SaaS companies start with a free software offering – providing a preview of their product’s capabilities before encouraging their users to grow into pro or enterprise solutions. Vidyard initially built and marketed themselves as an enterprise-focused company. Vidyard did the opposite.

Reporting Tools 169

Reporting Tools Research Software Onboarding KPIs Customer Experience 169

Userpilot

OCTOBER 4, 2022

These UX KPIs consist of real user monitoring metrics that can help you discover multiple user errors, deliver a better customer experience to your users, get valuable insights, and make decisions regarding UX design. What are user experience (UX) KPIs? A KPI is any metric used to measure the success of your product’s objectives.

Analytic Tools 95

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ProductPlan

AUGUST 10, 2023

Yet the customer experience continually improves while KPI targets come into view. That means doing your homework regarding market intelligence, product-market fit, technical feasibility, and the like. However, they don’t fundamentally shake things up much. It’s not sexy and won’t land the leadership team any TED Talks.

Reporting Tools 94

Reporting Tools Feedback Software Product Research User Testing 94

Userpilot

MARCH 18, 2024

In SaaS, a new user activation dashboard can become a massive product analytics tool to understand and optimize the user journey. A new user activation dashboard monitors and reports on activation metrics, identifying conversion bottlenecks and helping you improve the onboarding experience. What is a new user activation dashboard?

Data Visualization 81

Data Visualization Onboarding KPIs Dashboard Customer Experience 81

Userpilot

MARCH 2, 2022

Much of product success depends on your marketing team but business decision-making and progress evaluation are crucial to keeping your company focused on the right path towards sustainable growth. To grade OKRs, use a scoring system on a scale of 0.0 OKR vs KPI vs Metrics. You can use a scoring system to measure your OKRs.

Feedback Software 97

Feedback Software Onboarding KPIs Reporting Tools Product Research 97

Alchemer Mobile

MARCH 26, 2021

To give you a general idea of where the mobile playing field is today, here are a few 2020 stats from our friends at App Annie : App Annie’s State of Mobile report is a fantastic place to start when looking for a general lay of the land and high-level stats. In app marketing, less is more. Invest more in the right tools.

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User Testing Customer Experience Feedback Software Research Software 257

Userpilot

APRIL 23, 2021

Looking for user persona examples to inspire your research, or (product) marketing strategy? Then, I’ll go a bit deeper and look into 10 user persona examples for 3 SaaS tools, to showcase how products with several different use cases can have dramatically different personas. Creating a user persona can be hard sometimes.

Analytic Tools 97

Analytic Tools Feedback Software Research Software User Testing 97

Mixpanel

OCTOBER 17, 2022

Forrester reports that insight-driven businesses are growing at an average of 30% each year and are predicted to take $1.8 We spoke to two leaders at growing digital companies about how integrating data-informed practices into their operations, including mature product analytics with a platform like Mixpanel, can lead to success.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 52

The Product Coalition

DECEMBER 5, 2019

Why does management need to observe data-science-related KPIs? However, they are mostly addressing data-scientists or -engineers, which are, of course, the first personas that feel the pain of managing multiple models. In the second, are DS managers, product managers, CEOs, and Investors. Binoculars Man, Pixabay.

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ProductPlan

FEBRUARY 15, 2022

This supporting function enables the success of the product management team. Generally, organizations develop product operations roles as needed to offload non-core tasks from product managers. The goals are to increase the efficiency, effectiveness, and value-add of product management.

Data Visualization 92

Data Visualization Reporting Tools Analytic Tools Research Software 92

ProductPlan

AUGUST 10, 2023

Yet the customer experience continually improves while KPI targets come into view. That means doing your homework regarding market intelligence, product-market fit, technical feasibility, and the like. However, they don’t fundamentally shake things up much. It’s not sexy and won’t land the leadership team any TED Talks.

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

Gainsight

APRIL 18, 2022

This article was originally published by Sales & Marketing Management. . But like most simple solutions, it requires significant strategic planning behind the scenes. Your reward will be the privilege of generating results that serve the company’s customer teams, go-to-market motion, and overall business growth.

Data Visualization 52

Data Visualization Dashboard User Testing Customer Experience 52

Userpilot

JULY 6, 2021

SaaS product growth strategy #1 – Market penetration. SaaS product growth strategy #3 – Market development. A SaaS product growth strategy is an action plan designed to increase your market share. Market penetration- promoting your existing products in your established market.

Feedback Software 97

Feedback Software Research Software Analytic Tools Onboarding KPIs 97

Userpilot

NOVEMBER 23, 2023

Cohort analysis is one of the most useful kinds of product analytics reports. Finally, use an analytics tool to generate the cohort analysis reports. More complex use cases normally require multiple reports. Unlike Heap and Google Analytics , Userpilot offers teams tools to act on the insights from their cohort analyses.

Analytic Tools 52

Analytic Tools Data Visualization Onboarding KPIs Reporting Tools 52

Folding Burritos

JANUARY 25, 2018

This happens naturally, because our role is at the center of the process that figures out what to build, builds it, and then gets it to market. How’s that KPI doing?”. Or perhaps we’re reaching out to other teams to ask questions like: “Which bugs have been reported this week?”. Is that thing fixed already?”. Format (How).

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BrainMates

APRIL 21, 2020

Imagine if product management was like this. We write lengthy market and product requirements detailing the solution we want, “supported” by overly ambitious business cases. We pitch these and make promises we hope we can keep to senior management. An effective tool is the top-down specification* framework.

Onboarding KPIs 80

Onboarding KPIs Product Research Reporting Tools Research Software 80

Amplitude

APRIL 9, 2019

In order to better understand users—their wants and their unique problems that need proactive solutions—it’s crucial to involve data in every step of the product-development process. Her career in digital product and strategy has taught her that products only succeed when they offer solutions that users actually need.

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Hutwork

MARCH 9, 2018

Many entrepreneurs and product managers write about the skills they brought to the table and those they learned along the way. And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success.

Article 82

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Mixpanel

JANUARY 19, 2021

Test yourself with this word problem: Imagine you’re a product manager responsible for your company’s new “business messaging and collaboration” product. That means you can invest in growth more aggressively, grow faster than your competition, and seize the market. A lofty goal! How do you define retention for this product?

Data Visualization 119

Data Visualization Analytic Tools Onboarding KPIs Customer Experience 119

Gainsight

DECEMBER 26, 2018

“Customer Success Management is hitting the mainstream.”. That’s what Forrester analyst TJ Keitt said in his September 2018 report, How to Build a Customer Success Program , and I couldn’t agree more. Technology: Expanding Digital Services. Speaking of growth KPIs, another area of focus is alignment.

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Gainsight

JULY 27, 2020

With all the unknowns surrounding reopening K-16 institutions, EdTech solutions are becoming essential tools for learning at home. Providing just-in-time learning , embedded directly in your solution via in-app Engagements and Guides, is one way you can help your users succeed.

Feedback Software 52

Feedback Software Reporting Tools Onboarding KPIs User Testing 52

Mixpanel

JULY 16, 2019

With the right Growth KPI in place for active usage, you make a tangible impact on the business when you improve the number. Making that a Growth KPI would have shown a dip in your operation fairly early on, signaling a need for some changes. Step one is to define the Growth KPI in your analytics tool. How to get started.

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Userpilot

JANUARY 15, 2024

With an abundance of product analytics to track, having a robust SaaS KPI dashboard is essential to monitor the metrics that matter most. What is a SaaS KPI dashboard? A SaaS KPI dashboard is an analytics reporting tool that helps SaaS companies monitor, measure, and improve the performance of their product or business.

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The Product Coalition

JULY 8, 2020

Whether you’re a Product Owner, VP, manager, or UX designer building better products is the #1 responsibility that lies in your hands. The reports you get out of these platforms are keys and deliver real insights on product performance. Most commonly emails, SMS, or engagement platforms like Intercom.

Feedback Software 82

Feedback Software Data Visualization Customer Feedback User Testing 82

The Product Coalition

MARCH 6, 2019

Working as a product manager can be a busy, unpredictable and octopus-like existence. If you’re a mobile app product manager there’s a whole additional layer of complexity to add to that cake. If you’re a mobile app product manager there’s a whole additional layer of complexity to add to that cake.

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

Mixpanel

JANUARY 19, 2021

Let’s unpack retention analysis for product managers, from high-level goals (what to prioritize) to actionable tips for retention analysis (how to segment retention data) in Mixpanel. That means you can invest in growth more aggressively, grow faster than your competition, and seize the market. Prioritizing retention.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Customer Experience 52

Userpilot

APRIL 7, 2024

When it comes to boosting your product growth, user tracking tools can make your life a lot easier. But how do you know you’re picking the right tools? In this article, we share key insights on user tracking tools based on their use cases, which will hopefully help you make up your mind. What is user tracking?

Data Visualization 81

Data Visualization Analytic Tools Feedback Software Reporting Tools 81

Gainsight

JUNE 17, 2022

According to Forrester research , product-led growth companies have sparked more than $208 billion in market value so far. That means you can stand out in a saturated SaaS market, reduce customer acquisition costs, and drive more recurring revenue. . Advanced Reporting. Overall Product-Led Growth Metrics.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Research Software 52

BrainMates

OCTOBER 14, 2021

An Interview with Phil Koziol, Product Manager at Good Pair Days. More often than not, a Product Manager starts a new role and is immediately bombarded with tasks and responsibilities. Good Pair Days offer new Product Managers six weeks to learn about the company which is essential for achieving success in their new role.

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Onboarding KPIs Reporting Tools KPI Customer Experience 98

Amplitude

JUNE 23, 2020

Amplitude strives to deliver clear, actionable insights with every aspect of our platform. Now they monitor 5th workout as a KPI in Amplitude, and make product bets to help users get there faster. Amplitude Admins often manage users in bulk, so it helps to drill down by role, team, or invitation status (expired/active).

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Feedback 52

People-First Product Leadership

DECEMBER 4, 2023

Are you appealing to premium buyers, low end of the market or somewhere in between? Macro: Refers to the macro environment which encompasses the current state of technology, culture, economics, politics, and your industry. Business : What type of business are you are? Are you a for profit or non profit?

Strategy 52

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Userpilot

JUNE 1, 2022

In this article, you will learn: What is a KPI in SaaS? KPIs vs. Metrics. Why is it so important to track KPI, metric, or measure? A key performance indicator (KPI) is a measurable value that shows how effectively a company is meeting key business objectives. When you add context to a metric, you get a KPI.

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Userpilot

AUGUST 30, 2021

Which product analytics tools should you be using? How many analytics tools do you need? And what type of analytics really matters for a product marketing manager? Some analytic tools are confusing, some are difficult to use, and some are downright irritating, making it hard to access the product growth insights you need.

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Reporting Tools 89

Indicative

SEPTEMBER 19, 2018

Snowplow’s open-source software already allows companies to collect rich and detailed event-based data about their customer journey. By combining Snowplow data with Indicative’s high-speed behavioral analytics engine, marketers, product managers, and data analysts can generate their own insights in seconds.

Data Visualization 86

Data Visualization Customer Experience Dashboard Analytic Tools 86

Bain Public

JANUARY 11, 2022

As a product manager, it’s normal to get all kinds of new feature requests from stakeholders (these requests are usually related to pain points). As such, to be a healthy product-led organization, all the elements in this pyramid need to actively contribute to the product management function. Let’s dive deeper!

Onboarding KPIs 52

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Userpilot

MAY 8, 2024

TL;DR A customer success dashboard is a kind of report where you can access and visualize all relevant customer success data. Userpilot is a product adoption and customer success solution that allows you to create custom dashboards. Populate your dashboard with up to 30 reports. Let’s dive right in!

Data Visualization 89

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