KPI Report Vision Weak Development Team 
ProductPlan
AUGUST 10, 2023
Where charismatic leaders rally the troops around an ambitious vision with a massive potential payoff. It’s not sexy and won’t land the leadership team any TED Talks. Yet the customer experience continually improves while KPI targets come into view. The product vision defines where the business wants the product to be.
Intercom, Inc.
APRIL 7, 2021
That’s why we partnered with Klaus , the conversation review and QA platform for support teams, to get a deeper understanding of what “quality support” actually looks like. Together, we surveyed hundreds of CX professionals, team leads, managers, and executives to get a deeper understanding of how they measure and improve support quality.
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Userpilot
JANUARY 16, 2024
Perform a SWOT analysis, identify the strengths and weaknesses of your top competing products, etc. ChatGPT can also summarize long reports, extract key takeaways, and generate meeting agendas, enhancing stakeholder management. You may want to learn who your top competitors are, their value proposition , and their weaknesses.
People-First Product Leadership
DECEMBER 4, 2023
If you missed Part 1, we covered the “why” behind creating a strategy stack, with a focus on the Mission, North Star, and Vision. The Vision evolves over time, and is an inspirational guide for the company's future. The Vision evolves over time, and is an inspirational guide for the company's future.
ProductPlan
AUGUST 10, 2023
Where charismatic leaders rally the troops around an ambitious vision with a massive potential payoff. It’s not sexy and won’t land the leadership team any TED Talks. Yet the customer experience continually improves while KPI targets come into view. The product vision defines where the business wants the product to be.
Bain Public
JANUARY 11, 2022
Let’s face it, most organizations have poor habits around roadmap completion — this is why getting leadership (or stakeholders) to develop consistent, stable and familiar routines reinforced through repetition and communication is valuable. Unfortunately, product leadership culture can get a little messy.
The Product Coalition
MARCH 6, 2019
Bringing team members together, organizing user research, product demos, road mapping and more. In a recent product management insights report , as many as 57% of PMs said they don’t spend enough or any time road mapping. As many as 69% reported being responsible for organizing customer interviews?
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