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5 Reports to Consider When Building a Product Management Road Map

Gainsight

Product key performance indicators (KPIs) will be a lifesaver as you craft your product development road maps, laying the groundwork to support decisions. Unfortunately, not every KPI is going to add value to your plans. A digital product road map is a master plan that lays out a shared vision about your product.

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What Are OKRs In SaaS And How To Implement Them Successfully [Examples Included]

Userpilot

On the other hand, KPIs highlight your success in achieving a key result, and metrics provide data you can track to identify bottlenecks in your business. To implement your OKR strategy, you should follow 5 steps: set vision, choose OKRs, review OKRs progress, create feedback loops, and make reports. OKR vs KPI vs Metrics.

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How support leaders measure (and improve) the quality of their customer support

Intercom, Inc.

The result is the Customer Support Quality Benchmark Report 2021. If you’re focusing on time to close as your primary support KPI, it could inadvertently encourage your support reps to prioritize the fastest, easiest short-term solve – not necessarily the one with the greatest long-term result for the customer. Defining “quality”.

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How Product Organizations Can Balance Big Bets Versus Short-Term Wins

ProductPlan

Where charismatic leaders rally the troops around an ambitious vision with a massive potential payoff. Yet the customer experience continually improves while KPI targets come into view. A clear product vision Every business and product needs a vision to guide everything that follows, from strategy to staffing to roadmaps.

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Birst Smart Analytics: Using AI to Operationalize BI

Birst BI

A business user simply selects a KPI of interest, and machine learning algorithms run automatically across all data points that are related to generate the key reasons “why” a KPI is trending upward or downward. When you founded Birst, you had a vision for what BI could be.

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Strategize for Success: Elevate Your Organization's Strategy and Goals

People-First Product Leadership

If you missed Part 1, we covered the “why” behind creating a strategy stack, with a focus on the Mission, North Star, and Vision. The Vision evolves over time, and is an inspirational guide for the company's future. Looking ahead, Part 3 brings together the Product specific Vision, Roadmap and Goals.

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How Product Organizations Can Balance Big Bets Versus Short-Term Wins

ProductPlan

Where charismatic leaders rally the troops around an ambitious vision with a massive potential payoff. Yet the customer experience continually improves while KPI targets come into view. A clear product vision Every business and product needs a vision to guide everything that follows, from strategy to staffing to roadmaps.