ProductPlan

AUGUST 10, 2023

Yet the customer experience continually improves while KPI targets come into view. A clear product vision Every business and product needs a vision to guide everything that follows, from strategy to staffing to roadmaps. You need visual, theme-based roadmaps that convey the big ideas with the option to drill down into the details.

Reporting Tools 98

Reporting Tools Feedback Software Product Research User Testing 98

Effective Roadmap Planning and Development Process for Enterprise Products

AUGUST 2, 2018

Roadmap Planning process Unlike Consumer products, you have two different types of audience to satisfy in Enterprise world, namely Buyer and User Persona. Typical process what I evangelize for roadmap planning process is the below. Theme Goals (KPI) H1 H2 Sales Revenue 1. Similar approach applies to user persona. Discovery a.

User Testing 40

User Testing Enterprise Roadmap Product Research 40

Userpilot

MARCH 24, 2021

How do you create a roadmap? Strategy is made up of three elements: your vision, objectives and roadmap. Focus on creating an outcome-based roadmap, not a list of features. In product, strategy is made up of three components: Your product vision Your objectives Your roadmap. How do you create a roadmap?

Product Research 119

Product Research Onboarding KPIs Product Strategy User Testing 119

Mind the Product

DECEMBER 23, 2019

While sharing an insightful story of a group of indigenous people in Peru, they take us through: Roadmapping. Roadmapping. Having just come out of a roadmapping cycle for Points, Mihnea takes us through the process for building an effective roadmap. Prioritization. Watch the video to see their talk in full.

Engineering 92

Engineering KPI Roadmap Customer Feedback 92

The Product Coalition

FEBRUARY 27, 2023

With these types of insights, a few things happen here: we expand our KPI list to include things such as “Increase pages/session” and “Increase events/session”, but maybe most importantly, is our insights can now start taking the shape of hypothesis and opportunities.

Data Visualization 129

Data Visualization Customer Feedback Customer Experience Analytic Tools 129

Userpilot

JANUARY 16, 2024

ChatGPT can create broad multi-year roadmaps that prioritize the most critical feature requests , ideas, or improvements. 4: Create a product roadmap Use ChatGPT to help you prioritize the features and functionalities that are most important to your users or target audience. What is the expected timeline for the product roadmap?

ChatGPT 90

ChatGPT Data Visualization Onboarding KPIs Research Software 90

Folding Burritos

FEBRUARY 13, 2018

Goals / KPIs. What’s the current status of our goal/KPI? Our goals and work are defined elsewhere, at different times, and there are good tools for that (like face-to face discussions, presentations, and roadmapping, product design and collaboration tools). When are our next releases happening? Why is it moving like that?

Data Visualization 397

Data Visualization Reporting Tools Technical Review Customer Experience 397

Mind the Product

NOVEMBER 16, 2018

At FreeAgent, as soon as a KPI goes red, a team can switch off whatever they’re doing and divert resource to fix it. This isn’t an automatic changing of the roadmap, but it generates a conversation about how best to fix the problem that engages the whole organisation.

Onboarding KPIs 127

Onboarding KPIs User Testing KPI Customer Experience 127

ProductPlan

AUGUST 10, 2023

Yet the customer experience continually improves while KPI targets come into view. A clear product vision Every business and product needs a vision to guide everything that follows, from strategy to staffing to roadmaps. You need visual, theme-based roadmaps that convey the big ideas with the option to drill down into the details.

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

Bain Public

OCTOBER 19, 2019

Here are the 3 roles Product Managers must perform to achieve roadmap leadership: The Diplomat It’s not our role to dictate through authority where the product should go. We hold quarterly high-level prioritization meetings to help the company’s leadership define the roadmap priorities. What is the strategic importance?

Roadmap 40

Roadmap Development Team Review User Testing Technical Review 40

The Product Bistro

JANUARY 3, 2017

There are other things that this role provides, including: Tracking KPI’s – monitoring performance, utilization, and adoption, ensuring that the product is delivering *value* to the customer. Regardless of what sales sold, the Customer Success role is to ensure that the customer realizes the value that they expected.

Reporting Tools 247

Reporting Tools Analytic Tools Research Software Customer Experience 247

ProductPlan

AUGUST 7, 2020

Then, I created a product roadmap to move that strategy forward, which ultimately drove a 15% increase in revenue and a 20% increase in retention. I believe in focusing on outcomes to power-up aligning your product strategy with business goals onto a roadmap. Long term, you can expect to manage a specific KPI (e.g.,

Engineering 111

Engineering Leadership Customer Experience Feedback Software 111

ProductPlan

AUGUST 27, 2021

Regardless of type, stakeholders generally have these attributes in common: Influence : Stakeholders have enough power and strategic importance to the business that their ideas and opinions can impact the ability to advance the product strategy, create a roadmap, and execute it. Learn how to communicate your roadmap to stakeholders.

Management 70

Management Management KPI Government 70

The Product Coalition

NOVEMBER 26, 2019

Management and business folk therefore still live very much in “waterfall world” where big projects are delivered according to well-defined, largely immutable strategies, roadmaps and project plans. On one side of the dividing gap they’re expected to ship products and features according to the roadmap, not unlike project managers.

Onboarding KPIs 78

Onboarding KPIs Product Research Agile User Testing 78

The Product Coalition

JANUARY 5, 2023

Sharing a product roadmap with users and clients is a slippery slope because of the tendency for users and clients to become frustrated with a current work dark period and to begin to fantasize about future goodness. Successful products are often won or lost during dark periods.

Customer Experience 115

Customer Experience Weak Development Team User Testing Customer Feedback 115

ProductPlan

JUNE 19, 2020

The product KPI is the ultimate expression of your strategy,” Raffali says, referring to both users completing significant tasks or business metrics being met. Your strategy KPI, however, are more like underlying fundamentals. So it’s how the market is moving. So it’s going to be customer needs.”.

Product Strategy 86

Product Strategy Strategy Research Software Technical Review 86

Userpilot

NOVEMBER 18, 2023

By examining trends reports, you can see the rise and fall of each KPI, allowing you to spot abnormalities easily. Conclusion Whether it’s measuring user retention, optimizing conversion funnels, or gauging the impact of feature releases, PoP analysis provides a roadmap for informed decision-making.

Data Visualization 86

Data Visualization Onboarding KPIs Analytic Tools Customer Experience 86

ProductPlan

NOVEMBER 20, 2020

Whether it’s an in-app transaction, an enterprise sale, or an e-commerce purchase, the product team will likely chalk that up as a victory and another tick on a KPI. How you structure your product roadmap can make a big difference, particularly whether there’s the bandwidth for these incremental improvements. Accounting.

Onboarding KPIs 53

Onboarding KPIs User Testing Customer Experience Product Research 53

ProductPlan

JULY 9, 2021

Data, of course, is important to any product manager because it informs essential product activities like setting OKRs and KPIs and creating the product roadmap. Set OKRs and KPIs. This video shows you how to create a data-driven roadmap. How Does a Data Product Manager Differ from a Traditional PM?

Data Visualization 40

Data Visualization User Testing Product Management Product Manager 40

Mind the Product

JUNE 5, 2017

It’s not a roadmap or a KPI. Don’t: Write a wishlist (roadmap). The roadmap describes what you want to build. You can not make product decisions based on this statement. 2 – Describe how you Want to Build Your Product. Do: Describe how to build the product and not what to build or what to optimize.

Banking 112

Banking KPI Vision Customer Experience 112

Gainsight

JUNE 17, 2022

That means you’ll have the raw materials to build a product roadmap that improves your product and impresses everyone around you. . While raw data is critical to any product-led strategy, measuring user sentiment (how they feel about their experience) is key to making holistic, informed roadmap and feature decisions.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Research Software 52

Bain Public

JANUARY 11, 2022

Let’s face it, most organizations have poor habits around roadmap completion — this is why getting leadership (or stakeholders) to develop consistent, stable and familiar routines reinforced through repetition and communication is valuable. Unfortunately, product leadership culture can get a little messy.

Onboarding KPIs 52

Onboarding KPIs Weak Development Team User Friction Customer Experience 52

ProductPlan

FEBRUARY 15, 2022

Organizing, automating, and making meaning out of this data tsunami is another critical product operations skill that lets product managers spend less time digging up or transmitting the basics and more time extracting the deep value that eventually informs the product roadmap. Facilitating product feedback review and planning meetings.

Data Visualization 97

Data Visualization Reporting Tools Analytic Tools Research Software 97

The Product Coalition

APRIL 11, 2019

To get to know more about PMMs in other companies we visited the Product marketing meetup “How to Influence the Product Roadmap?”. Talking about performance indicators, Anjali Cameron, Head of Product Marketing at Upwork, says that product marketing team is working on “getting better at aligning KPIs”. says Diana.

Product Marketing 69

Product Marketing Customer Experience Marketing KPI 69

Dear Strategy

APRIL 27, 2018

The first is the term “KPI,” and the second is the reference to a specific project rather than an overall strategic plan. . First, let’s talk about KPIs. The term KPI, which stands for Key Performance Indicator, has become popularized in business circles for fairly obvious reasons.

Strategy 40

Strategy KPI Reference Customer Satisfaction 40

ProductPlan

DECEMBER 18, 2019

If we add X, the user gets Y, and this KPI improves Z. If we add A, the user gets B, and that KPI improves C.”. The winner gets top billing on our prioritized roadmap. Our roadmaps are chock full of goodness. We force-rank features against each other. “If Our backlogs are overflowing with great ideas.

KPI 53

KPI Weak Development Team Customer Experience Travel 53

Gainsight

OCTOBER 14, 2020

Everyone wants something from PMs, and they are constantly juggling the roadmap for success. How does WAPP as a KPI allow Monday.com to drive enhanced customer experiences? Revenue or Reach? Does the Bowling Alley Framework make sense for your product? MQLs, SQL, or PQLs—when do you use each of these metrics to define success?

Product Research 52

Product Research Feedback Software User Testing Customer Feedback 52

The Product Coalition

MARCH 15, 2020

Note: Many people go from some desired growth metric (which is not a strategy) to define outputs (features) and then build a roadmap (vanity tactics as they are void of discovery efforts/evidence/data) and head straight for delivery to build those solutions using expensive resources/occupying the attention of precious talent.

Data Visualization 78

Data Visualization Analytic Tools Product Research Customer Experience 78

ProductPlan

JULY 9, 2019

At ProductPlan , we certainly feel the challenge of prioritizing inclusive design on our roadmap, and will be the first to admit that we haven’t made our product as accessible as it should be. Will this feature increase a KPI? The Opposite of Inclusion is Exclusion. The Measurability Trap. Will this tweak move the needle?

User Testing 69

User Testing Customer Experience Product Research Research Software 69

Mixpanel

JUNE 17, 2020

As CTO at Primephonic , the Amsterdam-based music streaming service sometimes called “the Spotify of classical music,” Henrique Boregio has channeled this approach into his company’s product roadmap, focusing his team and resources on building differentiated features for the niche market segment.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Mixpanel

JUNE 17, 2020

As CTO at Primephonic , the Amsterdam-based music streaming service sometimes called “the Spotify of classical music,” Henrique Boregio has channeled this approach into his company’s product roadmap, focusing his team and resources on building differentiated features for the niche market segment.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

BrainMates

APRIL 21, 2020

We create and publish roadmaps packing quarter after quarter with sizeable initiatives. Metrics – One primary longer-term KPI and a few (at most) leading indicators that demonstrate the customer and/or business is receiving enhanced value. Presumably we wouldn’t last very long in our roles! But are we doing better?

Onboarding KPIs 80

Onboarding KPIs Product Research Reporting Tools Research Software 80

Mixpanel

OCTOBER 17, 2022

Our company-wide objectives align around one given KPI or target,” Aurelien Rayer mentioned. So the product roadmap is integrated with the marketing remit and the data remit and so on. The companies we spoke with advised giving each team specific roles while using data to keep them directed toward a common goal.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 52

Gainsight

AUGUST 27, 2021

In the same way, having metrics backing decisions will give you the support you need to show that the decisions within your product roadmap are aligned with the goals of the company. This KPI also sheds light on those areas where you can step in, reach out to less active users, and work to grab your user’s attention. Conversion Rates.

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Product Management 52

Amplitude

JANUARY 23, 2020

In my coaching work, I end up talking to lots of product development teams about data, KPIs, running experiments, and “measuring the team”. People are often looking for the silver bullet: “I’m also wondering if you’ve seen any good solutions to the product KPI problem in general.”. My response is a typical, befuddled “it depends”.

Data Visualization 78

Data Visualization Weak Development Team User Testing Customer Experience 78

Gainsight

FEBRUARY 20, 2019

Depending upon your company’s product roadmap, you might be shipping and refining new product updates monthly, weekly, or even daily. Increase adoption through easy-to-use, in-app engagements and fuel your roadmap with data-driven user insights. Sign up for a demo today. SCHEDULE A DEMO. Who Owns Product Experience at Gainsight.

Customer Experience 45

Customer Experience Onboarding KPIs Analytic Tools Feedback Software 45

People-First Product Leadership

DECEMBER 4, 2023

Looking ahead, Part 3 brings together the Product specific Vision, Roadmap and Goals. KPIs are tactical and realistic, yet if your team achieves their KPIs, they bring you towards your key result. KPI: Daily website traffic, social media mentions, brand search volume. To kick us off, here is the map for today.

Strategy 52

Strategy Weak Development Team Technical Review Vision 52