Product Innovation Educators

MAY 18, 2020

6:41] Vision: Anytime we’re thinking about a product, vision is a very important aspect of planning to get the team on the same page. After a lot of thought and interaction with others, I wrote a vision for the Summit that focused on professional development and learning for product managers and leaders. [8:16] And more.

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Product Talk

FEBRUARY 12, 2020

We then jammed those models into our platform so that customers could access the outputs in many ways.” Asking the customer to use a service that makes decisions for them means asking them to trust you. Asking the customer to use a service that makes decisions for them means asking them to trust you. Tweet This.

Product Research 270

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Roman Pichler

APRIL 4, 2023

For instance, help the members collaborate, establish shared standards including product management processes, methods, tools, and templates; communicate strategic business objectives; and hire new product people. But as a permanent solution, this approach is not advisable: It is likely to cause the second of the two issues mentioned earlier.

Feedback Software 361

Feedback Software Reporting Tools Customer Feedback User Testing 361

The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? and not the best product management tools. Product managers (PMs) are ninjas of aligning people, management, and processes.

Analytic Tools 174

Analytic Tools Data Visualization Feedback Software Research Software 174

Melissa Perri

JULY 23, 2024

Some of these are Fortune 10 software-enabled companies going through digital transformations. At the end of this review, I do a Product Leadership workshop with C-Suite and Product leaders, where I show them what good looks like, and they have a chance to reflect on where they are. I gather data through surveys about observations.

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Weak Development Team Product Research Research Software Feedback Software 250

Business of Software Conference

JUNE 30, 2025

One of the most critical, and most overlooked, skills in product leadership isn’t technical or even strategic. But Bruce reframes it as leadership: “It’s not about control – it’s about bringing people with you to do something great.” Lead Without Authority Great stakeholder engagement isn’t passive – it’s leadership.

Leadership 52

Leadership User Testing Customer Experience Finance 52

Mind the Product

APRIL 12, 2017

Product management teams often ask themselves if third-party integration is right for their software product roadmap. Because of this, look through product management job descriptions and you’ll find many that mention third-party software integration, APIs, strategic partnerships, and so on. Almost never worth it. Grace Hu-Morley.

Reporting Tools 163

Reporting Tools Feedback Software User Testing Customer Experience 163

BrainMates

JUNE 17, 2025

Turning OKRs into a high-performance system By Kathryn Shepherd-King At a Glance OKRs Aren’t the Problem. A leadership team wants sharper focus. When OKRs Become Theatre When done well, OKRs are a powerful alignment tool. Visibility isn’t just for leadership. It’s How We Use Them. The issue isn’t the framework.

Systems Review 52

Systems Review Reporting Tools Feedback Software User Testing 52

Product Management Unpacked

JULY 9, 2020

Pendo’s chief product officer shares his take on product management leadership. “If If software is leading the world, then product managers are the modern-day businessmen and women,” says Brian Crofts, Chief Product Officer (CPO) at Pendo. However, Pendo’s platform of tools isn’t exactly what Crofts considers his primary product. “If

Analytic Tools 185

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Mind the Product

APRIL 2, 2019

Creating a successful product requires a clear vision. Equally important, it requires confidence that the vision is aligned with the needs of the customers the company exists to serve. This helped to inform its focus on developing its learning platform, Fender Play. The Fender Play learning platform.

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Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

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Data Visualization Product Research User Testing Reporting Tools 218

UX Planet

JUNE 30, 2025

The payoff is already visible in richer digital experiences, sharper personalization and faster, safer service. Overall, banks that deployed AI at scale in 2024 reported significant improvements in digital channel usage and customer feedback. Within this landscape, banking/financial services is a leading adopter of AI.

Data Visualization 75

Data Visualization Banking Reporting Tools Analytic Tools 75

Product Innovation Educators

AUGUST 14, 2023

Ben has led successful technology products for the last 25 years. He  He is also the co-author of Build What Matters: Delivering Key Outcomes with Vision-Led Product Management. A lot of companies have a mission statement that they think is a strategy or vision. The vision is where you intend to be in several years.

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Technical Review User Testing Weak Development Team Vision 268

The Product Coalition

FEBRUARY 5, 2021

As a result, I’ve come to value 5 different aspects of product leadership. Shift #1: A leader of leaders The two top things I’ve head people reply to the question “how do I move into Product Leadership?” Moving into product leadership moves you away from the day-to-day hands-on tools and into a primarily coaching role.

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Lenny Rachitsky

NOVEMBER 19, 2024

Below, Hilary Gridley , director of product management at WHOOP, shares strategies she’s learned to leverage the latest AI tools to not just become a better manager but to level up her entire team. These tactics and tools are practical and actionable, and you can start experimenting with them today, even if you’re not managing.

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Sachin Rekhi

JUNE 7, 2016

Since there isn’t a lot of discussion about this out there, I wanted to share what the career ladders look like for product managers at 8 top technology firms as well as some of the key dimensions upon which advancement in the profession occur. Leadership. Dimensions of Advancement. Independence.

Reporting Tools 144

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Lenny Rachitsky

JUNE 1, 2025

Dogfooding as a leadership practice: Sachin personally drives and delivers monthly (more than 700 trips total). Dogfooding as a leadership practice: Sachin personally drives and delivers monthly (more than 700 trips total). He screenshots every friction point, writes 40-page reports, tags owners, and follows fixes to closure.

Research Software 102

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UX Planet

FEBRUARY 5, 2025

For example, the more technical the product, the larger the designers technology gap that must be filled by an engineer. Im looking at you, in-house enterprise solutions. As a result, it often becomes easier to defend a solution whose benefits are visible in the short term but may prove less suitable in the longterm.

Technical Advisors 80

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Mind the Product

AUGUST 1, 2019

In today’s hypercompetitive software markets, a lot of companies are hardwired to believe bigger is better—more features mean increased functionality and therefore happier customers. Pendo’s recent State of Product Leadership survey found that 77% of product teams are evaluated based on the number of features they ship.

Reporting Tools 190

Reporting Tools Data Visualization Customer Experience Product Research 190

Nulab

NOVEMBER 25, 2020

Traditional top-down managerial structures for leadership are being replaced with bottom-up styles of working. Organizations need to be dynamic if they want to attract and retain the best workers — and collaborative leadership is one way to do that. What is collaborative leadership? Here’s everything you need to know.

Leadership 112

Leadership Reporting Tools Data Visualization Management 112

Userpilot

MARCH 24, 2025

Salesforce Field Service is a market leader with customers including many Fortune 500 companies. Through millions of appointments on billions of pieces of equipment, Salesforce Field Service powers the worlds mobile workforce. A professional with a strong grasp of app performance, security, compliance, and platform guidelines.

Analytic Tools 52

Analytic Tools Research Software Feedback Software User Testing 52

Mind the Product

OCTOBER 23, 2019

In Part 3 of our Product Leadership Forum recap, you can see an overview of the remaining insights from this year’s #mtpcon London Product Leadership Forum (if you missed them, you can take a look back at Part 1 and Part 2). It’s to help build the overall capability of the people, system, and portfolio you have responsibility for.

Customer Feedback 127

Customer Feedback Leadership Reporting Tools Weak Development Team 127

Product Talk

APRIL 17, 2024

Tell me a little bit about your team structure: how many teams, who’s on it, who reports to you? All product managers report to me, and we have five product teams up and running. You have this grand vision. We’re a scheduling tool, so obviously setting up the whole process is not a big deal. What’s the vision?

Product Research 311

Product Research User Testing Data Visualization Research Software 311

Ronke PM

MAY 8, 2024

Table of Contents What does culture-driven leadership mean? The importance of culture-driven leadership in product management. Influential product leaders manage their teams with well-being in mind, necessitating culture-driven leadership. What does culture-driven leadership mean? Final thoughts.

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ProductPlan

MARCH 21, 2024

We’ve been crunching the numbers, analyzing the trends, and distilling them into bite-sized insights so that you can have the tools you need to thrive as a product leader. This is most immediately observable in the trend toward consolidated product management platforms.

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Reporting Tools Data Visualization Research Software Feedback Software 105

Intercom, Inc.

AUGUST 6, 2020

But that sort of transformation doesn’t just happen on its own – it is the culmination of the tireless work and effort of millions of engineers and developers, building new things and overwriting old tools. I continued that journey with more software programming languages like Pearl and Java and so on.

Feedback Software 143

Feedback Software Reporting Tools Product Research Customer Feedback 143

Intercom, Inc.

DECEMBER 16, 2019

Just two years ago, only 29% of marketers reported ABM to be an effective strategy. In this guide, we explain how you can turn ABM into a win for your business – by putting the right team, tools, and processes in place. Source: ITSMA and ABM Leadership Alliance ). What is account-based marketing (ABM)? Source: TOPO ).

Reporting Tools 189

Reporting Tools Research Software Marketing Customer Experience 189

Intercom, Inc.

JULY 13, 2021

Invision’s Design Team Maturity Report and the book Org Design for Design Orgs also grounded us with visions of what healthy, high-performing teams can do. Solution: We now show how to earn high ratings and promotions. Solution: We’ve introduced a new staff designer level in between our senior and principal levels.

Product Research 271

Product Research Customer Communications Feedback Software Reporting Tools 271

PMLesson's Ace the PM Interview

MARCH 4, 2025

Discord is a communication platform with text, chat, and video services and over 200 million users.   Top Discord Interview Questions These are examples of interview questions asked at Discord , as reported by candidates. Implement a chat service using a language of your choice. System design Design a URL shortener.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Technical Review 52

Userpilot

JULY 16, 2024

To thrive as a technical PM, you need to have essential skill such as knowledge of Agile methodologies, familiarity with software engineering principles, leadership and communication. Develop the product vision and expand on the strategy. Gain exposure and hands-on experience through junior roles in software development.

Analytic Tools 111

Analytic Tools Research Software Data Visualization Feedback Software 111

Alchemer Mobile

JANUARY 28, 2020

While we could chat top product management tools and technologies all day, we believe organizational changes will have the largest impact on this industry in 2020. Due to rapidly-changing technology, customers have high expectations for the products they use. When something is broken, they expect an immediate fix.

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Product Manager Product Management Reporting Tools Technical Review 191

Mind the Product

OCTOBER 22, 2019

In Part 2 of our Product Leadership Forum recap, we take a look at yet more insights shared by a group of senior product leaders during #mtpcon 2019 (if you missed Part 1, take a look here). No Vision = no Intentional Culture. Your vision and its supporting culture shouldn’t be generic. It shouldn’t be for everyone.

Leadership 119

Leadership Customer Feedback Finance Reporting Tools 119

Intercom, Inc.

JANUARY 20, 2022

After all, almost any product or service can be replicated by a competitor. Honest feedback can be hard to take, but it’s essential to develop the type of culture that encourages people to constructively criticize processes, leadership styles, or approaches. And once momentum decreases, it’s a lot harder to speed up. We learned a lot.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Userpilot

AUGUST 29, 2023

A project manager is focused on the completion of a specific project, whereas product managers focus primarily on the long-term vision and evolving a product to deliver value over time. Product teams need to have a combination of hard and soft skills to succeed: technical knowledge , communication, leadership, strategic thinking, and empathy.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Mind the Product

OCTOBER 21, 2019

Held in the lovely Barbican Conservatory , this year’s #mtpcon London Product Leadership Forum brought together a group of senior product leaders for the type of conversations that can only happen behind closed doors. Visions are About the Future. Good product visions should be emotional and look ahead three to five years.

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Data Visualization Leadership Customer Feedback Product Research 117

The Product Coalition

JUNE 9, 2023

If you don’t approach multi-team leadership as its own beast, everyone is going to suffer. You may facilitate unanimity through a well-grounded, practical, unambiguous vision statement. Careful about the vision, though. In groups created around a specific mission, vision tends to be tighter and easier to follow.

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The Product Coalition

SEPTEMBER 8, 2024

Decision-making had become nearly impossible because no one saw the bigger picture , and cross-functional projects were more about navigating through outdated technology than delivering value. Truly getting there requires a fundamental shift in how we think about leadership, accountability, and the very nature of how work gets done.

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