Alchemer Mobile

APRIL 28, 2021

Ratings and Reviews. Travel apps ratings and reviews were around or slightly lower than macro app averages. star rating, and received 319 app store reviews. star rating, and had 1,223 reviews. Shifting our focus to app store reviews. 2021 Engagement Benchmarks for Utilities Apps.

Feedback Software 234

Feedback Software Systems Review User Testing Travel 234

Mind the Product

SEPTEMBER 22, 2017

In one of the keynotes of this year’s MTP Engage Hamburg, Johanna Kollmann reviews established system thinking concepts and applies them to the world of today’s product management. And luckily product managers don’t need to start from scratch! Practical Ways of Understanding Systems. Systematic Improvement.

Analytic Tools 171

Analytic Tools Feedback Software Systems Review Data Visualization 171

Alchemer Mobile

APRIL 13, 2021

While some companies took a hit due to widespread lockdowns, those who swiftly adopted the digital shift won market share and, ultimately, new loyal customers during a difficult time for consumers. Ratings and Reviews. star rating, and had 488 app store reviews. star rating, and had 7,549 app store reviews.

Feedback Software 232

Feedback Software Research Software User Testing Systems Review 232

Alchemer Mobile

APRIL 21, 2021

While concerning, this is a solvable problem for mobile teams in 2021 as people slowly begin to get back into a normal groove with their education systems and preferences. Ratings, Reviews, and Interactions. Shifting our focus to app store reviews, here are the 10 most popular phrases for both iOS and Android throughout 2020.

Feedback Software 246

Feedback Software Research Software Education Technical Review 246

Product Management University

APRIL 25, 2023

Product Management Leader), a positioning statement or career objective followed by work experience, hard/soft skills, education, and other interests. Your H1 Value Headline & Positioning Statement Your top-level headline should be a short phrase that describes something every employer wants when they hire a person into this role.

Technical Review 244

Technical Review Research Software Systems Review Customer Experience 244

Department of Product

JULY 29, 2022

Product Positioning for Product Managers Why an understanding of how your product is positioned is critical A key responsibility for Product Managers is to define how their products are positioned in the market. This is the result of unique product positioning. But the mission includes a twist.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

Alchemer Mobile

APRIL 6, 2021

Ratings and Reviews. Food and Drink app ratings and and reviews were slightly higher than macro averages across both iOS and Android, particularly within the Restaurants category. star rating, and had 1,223 app store reviews. star rating, and had 4,695 app store reviews. star rating, and had 4,695 app store reviews.

Feedback Software 243

Feedback Software Research Software User Testing Systems Review 243

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. For example, you can improve user experience with in-app guidance , enhance the customer support system, or release new features.

Feedback Software 89

Feedback Software Analytic Tools Research Software Customer Feedback 89

Userpilot

MARCH 9, 2023

That’s exactly what we explore in our review. We also have a look at a couple of alternative tools that might give product managers more bang for their buck. Product managers and their teams can use Pendo Free for product usage analytics and in-app communication (Guides). G2 reviewers give Pendo an average rating of 4.4

Data Visualization 94

Data Visualization Software Review Analytic Tools Feedback Software 94

Alchemer Mobile

APRIL 7, 2021

Consumers used Finance apps for the same standard purposes, although DAU spiked as people used mobile as their primary access point to banks and finance management. Ratings and Reviews. Finance apps typically have fewer ratings and reviews based on their customer bases being smaller than larger markets.

Finance 147

Finance Feedback Software Research Software Systems Review 147

The Product Coalition

JANUARY 27, 2024

I also thank Product Coalition founder Jay Stansell, who has provided a collaborative product management education environment. As software builders, we are uniquely positioned to influence this environmental trajectory. The energy efficiency of this equipment plays a pivotal role in the overall sustainability of software systems.

Analytic Tools 140

Analytic Tools Research Software Reporting Tools Software Review 140

Alchemer Mobile

APRIL 2, 2021

Healthcare apps saw incredible floods of new consumers as the world transitioned to managing health remotely, and the impact on engagement was stunning. In our research, Healthcare apps are divided into two subcategories: Medical (public health, condition management, reproductive services, insurance, etc.) Ratings and Reviews.

Healthcare 147

Healthcare Feedback Software Research Software User Testing 147

Johanna Rothman

JANUARY 14, 2020

Some of my Modern Management Made Easy technical reviewers wonder. I don't see how that form of management makes sense these days. Effects of Positional Power. Sometimes, my managers' bosses didn't feel the same way about my comments as my direct boss did. At times, I have used my positional power.

Systems Review 88

Systems Review Technical Review Definition Positioning 88

Userpilot

DECEMBER 7, 2023

Customer experience management vs customer relationship management? CRM uses specialized software to manage customer relationships, analyze data, and improve outcomes by personalizing services and expecting customer needs. What is customer experience management (CEM)? What is customer relationship management (CRM)?

Customer Experience 96

Customer Experience Feedback Software Analytic Tools Customer Feedback 96

Alchemer Mobile

FEBRUARY 20, 2020

Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. The risk of customer churn due to negative sentiment isn’t news to most companies, and many think they are capturing emotion and measuring sentiment across their digital experiences.

Feedback Software 147

Feedback Software Research Software User Testing Systems Review 147

Gainsight

MARCH 20, 2023

By Tim Van Lew, Director of Customer Success Strategy, Gainsight Yes, it’s uncommon to see a year-in-review article in spring. They may experience limitations on the effectiveness of integrations with critical systems like CRM. Maligned systems and processes with Sales can mean lost opportunities for expansion revenue.

Feedback Software 52

Feedback Software Systems Review Reporting Tools Technical Review 52

The Product Cafe

APRIL 14, 2024

💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, and more. You are managing products well and pushing out successful products, and your customers are happy, too. ☕ The Next Step You have landed your dream job. Life is good!

Product Management 52

Product Management Product Manager Customer Feedback Feedback Software 52

Split

APRIL 12, 2023

Value Stream Management (VSM) is a powerful tool that allows software development teams to improve their effectiveness and efficiency. In addition to the tangible benefits of increased efficiency and improved goal tracking, Value Stream Management can also have emotional benefits for team members. So what is value stream management?

Analytic Tools 97

Analytic Tools Data Visualization Systems Review Software Review 97

TechEmpower - Product Management

JULY 24, 2023

Can you provide specific examples of different types of customers, what they need, and what the system will do for them? What’s the state of those systems? Do you have a name, a logo, and have you thought about brand positioning? If so, will you also have your own account system? Do you need a ticket system?

Reporting Tools 208

Reporting Tools Analytic Tools Development CTO Coach 208

Intercom, Inc.

FEBRUARY 9, 2021

Nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. For example, more customers than ever have had to pivot to online shopping; for many, this has come with an added level of stress due to factors like shortages in supply chains and delivery delays. With empathy. “I

User Testing 222

User Testing Reporting Tools Customer Feedback Customer Experience 222

The Accidental Product Manager

MARCH 21, 2022

At the end of a long day, many people like to go home and spend the evening losing themselves in playing video games on their home entertainment systems. Games for these systems have grown into a big business. How can game product managers be successful doing this? However, that is now starting to change.

Product Management 123

Product Management Product Manager Systems Review Technical Review 123

Usersnap

FEBRUARY 23, 2022

In order to understand customer needs, get more customer feedback , and use it actionably, the rise and importance of SaaS product management within digital companies are “mooning” ??. SaaS product management is undoubtedly the engine that helps digital enterprises grow. What is SaaS Product Management? What do I mean by this?

Feedback Software 59

Feedback Software Research Software User Testing Systems Review 59

The Product Guy

MAY 7, 2020

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. .

Technical Review 159

Technical Review Research Software Onboarding KPIs Reporting Tools 159

ProductPlan

DECEMBER 11, 2019

There are so many changes happening in product management as I write this, and the evolution only seems to be accelerating. With your support, we dove into the most result-driven strategies, popular frameworks, and groundbreaking leaders who changed the product management landscape. I’m excited to watch it all unfold.

Technical Review 64

Technical Review Systems Review Software Review Onboarding KPIs 64

Intercom, Inc.

DECEMBER 22, 2022

This season, we were rewarded a whopping 101 badges and awards, a recognition of Intercom’s position as a leader in the field of Customer Service. We also earned 7 Momentum badges, awarded to products achieving the most positive movement over the last year. Maria M, Customer Success Manager, Mid-Market. Humblebrags. What is G2?

Reporting Tools 118

Reporting Tools Data Visualization Research Software Feedback Software 118

The Product Coalition

JUNE 24, 2022

Do you find being a product manager particularly challenging? Take a look at these nine indicators to determine if product management is the right career for you, or not. digital product management positions have never been more pervasive or idolized than they are right now. Product Managers are problem people.

User Testing 147

User Testing Analytic Tools Research Software Feedback Software 147

The Product Coalition

SEPTEMBER 4, 2020

My journey to product management was not what you might expect , but then again, maybe you would. Challenges aside, I enjoyed the close-knit teams and easy access to upper management which enabled quick decision making. The manager gave us the green light, and the developers and I formed a product team.

Weak Development Team 126

Weak Development Team Systems Review Customer Experience Software Review 126

TechEmpower - Product Management

MARCH 4, 2024

This shift allows business to reallocate human resources to more complex and strategic roles, or eliminate those positions entirely. Similarly, in customer support , AI-driven chatbots and automated response systems are taking over routine support, effectively handling common issues such as account inquiries or basic troubleshooting.

Generative AI 118

Generative AI Analytic Tools Research Software Reporting Tools 118

Johanna Rothman

NOVEMBER 16, 2020

One of my reviewers for the Modern Management Made Easy books asked a fascinating question: I've never seen this many women in management or in senior leadership positions. The idea of a code review or a design review? They didn't need review—their code was just that good. Consider the System.

Technical Review 111

Technical Review Research Software Software Review Systems Review 111

UserVoice

JULY 24, 2018

Introduction: Product Management is all about filling gaps. A little due diligence can go a long way. Product Management is All About Filling Gaps. One of the most interesting things about Product Management is the wide variety of things that the role is expected to do and to cover. Understanding Your New Role.

Systems Review 100

Systems Review Data Visualization Reporting Tools Positioning 100

Userpilot

FEBRUARY 29, 2024

A progress bar serves as a visual cue, signifying that your request is in the system, and the application is diligently working to fulfill the action you’ve asked for. Gradual increments in progress trigger a positive feedback loop, motivating users to complete subsequent steps.

Customer Experience 97

Customer Experience Customer Feedback User Testing Systems Review 97

Alchemer Mobile

DECEMBER 28, 2021

Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. Retarget using behavior and mobile customer engagement history.

User Testing 246

User Testing Customer Experience Customer Feedback Feedback Software 246

Mironov Consulting

FEBRUARY 28, 2024

An essential role of CPOs and other product leaders that’s never listed in the job description is giving organizational 'air cover' to product managers to postpone almost all new requests — so that their teams can finish work already underway.    Lately, I’m calling this permission to stay focused.

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

Alchemer Mobile

DECEMBER 21, 2022

Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. Let’s jump right in. Demographic factors. Nationality.

User Testing 263

User Testing Customer Feedback Feedback Software Product Research 263

The Product Coalition

NOVEMBER 19, 2020

Strategies for switching into a product management role when you don’t fit the cookie cutter qualifications. Getting into product when you’ve already started your career Product management requires, above anything else, good judgment. It shouldn’t be a prerequisite for product management jobs either. John doesn’t have that.

Technical Review 159

Technical Review Product Management Product Manager Research Software 159

Alchemer Mobile

SEPTEMBER 3, 2020

Almost all apps have experienced one of three significant changes to their DAU due to COVID-19: massive drops, huge spikes, or higher frequency of app usage. Almost all of our customers’ apps have experienced a significant change in their DAU due to COVID-19. For apps in the hardest-hit industries, DAU is down 60-75%. Huge spikes.

Travel 246

Travel Feedback Software Research Software Data Visualization 246

Mind the Product

NOVEMBER 14, 2017

Do product companies conduct due diligence to understand their channel partners before seeking alignment? Let me clarify that by channel partner I mean a large ecosystem of value added resellers (VARs), solution providers, service providers/managed service providers and systems integrators (SIs).

Technical Review 74

Technical Review Systems Review Analytic Tools Research Software 74