Remove Management Remove Seminar Remove Weak Development Team
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Flow’s Daniel Scrivner on the brave new world of asynchronous productivity tools

Intercom, Inc.

As the CEO of Flow , a flexible project management app for teams, Daniel is working to create a productivity tool that defies conventional metrics, meaning that it simply allows you to get your most important work done without monopolizing the time you spend in the software itself. What seminars could I go to? billion in 2015.

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Everything we’ve learned about scaling sales

Intercom, Inc.

It’s no surprise that one of the key levers for growth as you go from startup to scale-up is your sales team. How quickly you’re able to accelerate growth depends on your ability to build a nimble sales org and develop a strong sales strategy. There were a thousand people in this seminar that he was doing, and it was just Q&A.

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Transitioning From IC to Management: Tips and Tricks for Engineering Managers

PMLesson's Ace the PM Interview

Many engineering managers first transition into their roles as former individual contributors. Many unique struggles emerge for these new managers not used to the particular responsibilities involved with managing people. EMs are no longer only responsible for themselves and their own workload, like the ICs on their teams.

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SaaS Customer Support Best Practices and Examples

Userpilot

It can also serve as a source of invaluable feedback for product development. You’ll also need to hire the right individuals for your customer support team and invest in training them and providing them with the tools for success. Competitive advantage : Customers stop doing business with an organization due to poor support.

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Agile Market Requirements

Pragmatic Marketing

We’re just terrible at writing them; and, still, the development group wants more detail—and more and more and more. Product managers write horrid requirements that are littered with buzzwords, ambivalent language, and non-specific performance parameters. And developers have to make sense of the requirements. And they’re right.

Agile 70
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Customer Education & Training: The Investment That Keeps on Giving

Gainsight

Customer training used to involve writing a 300-page user manual and delivering a week-long, on-site seminar for all new users. As anyone who has developed a training center will tell you, the number one goal of this effort is to get people to utilize training materials. What Is Customer Training?

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How to Find a Great Software Engineer Recruiter

PMLesson's Ace the PM Interview

It's common practice for companies to use recruiters (either contractors or in-house) to help them keep up with industry trends and find qualified software developers. Whether you're a junior developer or a senior software developer, having some reliable recruiters in your corner will never be a bad thing.