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529: Is this the best AI-powered market research approach? – with Carmel Dibner

Product Innovation Educators

They took authentic customer needs statements from previous VOC studies conducted by human analysts and mixed them with needs statements that the AI had generated. Case Study: Finding New Insights in Mature Industries To illustrate how the human-AI partnership can unlock unexpected value, Carmel shared an example from the snowplow industry.

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519: Product verification, most important of the 19 activities of product management – with Nishant Parikh

Product Innovation Educators

The core focus of these activities is on thorough market research, continuous customer engagement, and strategic product development. Why study the 19 key activities of software product managers? Thorough market research in the problem space is fundamental to product success.

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513: What product leaders need to know about making new product development work – with Jack Hsieh

Product Innovation Educators

Market Research Jack emphasizes that market research remains the most important skill for product managers. Modern approaches include: Advanced Research Technologies Eye tracking for user experience studies AI-powered customer insight analysis Predictive analytics for market trends Sensory analysis techniques 6.

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522: Stop the stupid using proactive problem solving – with Doug Hall

Product Innovation Educators

Edwards Deming’s work, particularly the Plan-Do-Study-Act (PDSA) cycle. However, by returning to their documentation the next day and deeply studying why each attempt had worked or failed, they discovered that they had misinterpreted the results of test number 13. How might this change the way your team approaches the challenge?

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528: From startup founder to product success and why interacting with people is the big change – with Anya Cheng

Product Innovation Educators

From Personal Problem to Market Opportunity Anya found herself wanting to look more professional but discovered existing clothing services weren’t designed for busy professionals who prioritized efficiency over fashion. Through market research, she discovered her ideal customers weren’t whom she initially expected.

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UX Analytics: It’s Not Just About Data Collection and Methods

Userpilot

Useful for studying behavior patterns and problem areas. Participant recruiting : Outsource the work of finding the right participants for your study, freeing you up to focus on the more important strategic parts. It provides extensive market research features for collecting and analyzing quantitative and qualitative data.

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The Customer Service Gap Model

BrainMates

For product managers: Conducting market research, analysing customer feedback, and staying close to the voice of the customer are key strategies to close this gap. A Case Study in Closing the Gaps: Amazon Amazon is often cited as a leader in delivering seamless customer experiences.