Mironov Consulting

FEBRUARY 28, 2024

  They are coming off customer calls, strategy sessions, renewal discussions, marketing automation planning sessions, compliance reviews, and industry analyst briefings that highlight improvements that must be made.  ”)  Building software is a complex intellectual team exercise, not simply reading specs or typing. 

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

Userpilot

JANUARY 6, 2022

Tired of reading tons of generic reviews that don’t really help you discover which tool is best for you? We’ve prepared an in-depth, honest comparison and review of two top tools for feature adoption that we’ve either experienced first-hand or that have been used by friends at other SaaS companies. Add-ons with Zoom.

Analytic Tools 94

Analytic Tools Reporting Tools Data Visualization Software Review 94

Userpilot

OCTOBER 6, 2023

Best of all, it compounds its ROI as you start iterating strategies and optimizing your marketing process. Review stage (BoFu). Plan and execute a marketing strategy for each stage that involves the goal, the digital marketing channels, the messaging, the content formats, and the action you want your prospects to take.

B2B 96

B2B Analytic Tools Feedback Software Data Visualization 96

Userpilot

JULY 31, 2023

Looking to power up your retention marketing strategy? This article will show you practical strategies to crack the customer retention code and maintain sustainable recurring revenue. The right customer retention strategy will: encourage repeat purchases, create loyal customers, and improve your retention rate.

Feedback Software 89

Feedback Software Analytic Tools Data Visualization Customer Feedback 89

Userpilot

APRIL 29, 2024

When combined with market segmentation, it makes your marketing strategy more efficient. Collect and analyze the segment data for actionable insights and implement strategies to achieve your goal. Collect and analyze the segment data for actionable insights and implement strategies to achieve your goal. User persona example.

Customer Experience 88

Customer Experience User Testing Customer Feedback Analytic Tools 88

Userpilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers.

Analytic Tools 92

Analytic Tools Research Software Data Visualization Onboarding KPIs 92

Userpilot

FEBRUARY 22, 2024

According to Havard Business Review, customer acquisition requires 5 to 20 times more resources than customer retention. This article will walk you through 15 practical strategies to improve customer retention , boost loyalty, and ensure customer satisfaction. Book a demo to get started! What is customer retention?

Analytic Tools 52

Analytic Tools Feedback Software Research Software User Testing 52

Userpilot

FEBRUARY 29, 2024

Hotjar is a product analytics software best known for its heatmaps and session recording tools. Totango is a customer analytics software focused primarily on customer success and churn reduction. UXCam is a product analytics software optimized for mobile customer insights. Starts at Silver’s $199/month.) Path analysis.

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Reporting Tools 89

Split

MARCH 27, 2024

This guide is about identifying and fixing these issues, from leveraging the right tools to adopting best practices and making informed coding decisions. The best part is you’ll be doing it all you’ll be doing it all with simple code examples. Next, you’ll explore optimization strategies. But fear not!

Software Review 52

Software Review Data Visualization User Testing Customer Experience 52

Userpilot

MAY 3, 2022

Pair that with in-app communication and you’ve got a pretty good marketing strategy. We’re going to teach you how to craft a marketing strategy made for the enterprise sales cycle so you can adapt your sales process. When your marketing strategy focuses on outbound, it’s not so clear.

Enterprise 91

Enterprise Strategy Marketing Outbound 91

Userpilot

SEPTEMBER 14, 2023

Dunning emails should include the company name, reason behind the email, payment details, schedule for retrying the charge, a link to settle the balance manually, and contact information for the support or billing team handling the transaction. What is a dunning email? Failed payments. How to write a successful dunning email?

Analytic Tools 81

Analytic Tools Data Visualization Customer Experience User Testing 81

Userpilot

JUNE 14, 2021

Are you looking to build a solid marketing automation strategy and don’t know where to start? In this article, I’ll cover what marketing automation is, how to set up an effective strategy for it, and go over some examples of how to use marketing automation at each stage of the user journey to drive product growth.

Feedback Software 52

Feedback Software Analytic Tools Strategy Marketing 52

Nulab

SEPTEMBER 22, 2021

Any good positioning strategy begins with plenty of research. Your positioning strategy is about finding your space in the market and focusing your efforts on making that space yours. Getting to know your typical customer will help you tailor your marketing strategy. It’s no small task — so here’s a guide to help you through.

Positioning 69

Positioning User Testing Reporting Tools Data Visualization 69

Userpilot

SEPTEMBER 22, 2021

Engagement tools are software applications that help to facilitate and encourage two-way interactions between your SaaS and its customers. The right in-app engagement software will help you to increase in-app user engagement. Analytics can guide your content strategy decisions both in-app and on other channels like social media.

Analytic Tools 88

Analytic Tools Feedback Software Data Visualization Reporting Tools 88

Userpilot

MARCH 7, 2024

A funnel report is an analytical tool used to visualize the customer journey or user flow through different stages of engagement with software. Wondering about the name? Just hit the share icon in the top right corner, enter the email addresses of the recipients, and type in the message. Funnel breakdown in Userpilot.

Data Visualization 87

Data Visualization Reporting Tools Analytic Tools Customer Experience 87

Userpilot

MARCH 14, 2023

User segmentation is an essential strategy in product management. Userpilot is a no-code solution where you can segment users based on various user attributes such as user data, company data, in-app content engagement, etc. Deliver better product offerings A segmentation strategy isn’t only helpful for onboarding new customers.

Analytic Tools 89

Analytic Tools User Testing Customer Feedback Feedback Software 89

Userpilot

JANUARY 19, 2021

So in this post, we will debunk some myths around it, show you how to measure it, and most importantly – how to improve it with an omnichannel customer engagement strategy. How to create an Omnichannel customer engagement strategy for your SaaS Wrapping things up. Table of Contents. What is Customer Engagement?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Customer Experience 98

Userpilot

MARCH 29, 2024

You’ll get actionable strategies and examples to help you deliver memorable product experiences , driving engagement and long-term retention. Ineffective marketing/poor marketing strategy. Upon reviewing your feature pages, many website visitors will realize the product doesn’t align with their expectations.

Data Visualization 93

Data Visualization User Testing Analytic Tools Feedback Software 93

Userpilot

OCTOBER 21, 2022

Showing testimonials and reviews on your platforms so customers can see you’re trustworthy. So why not try a Userpilot demo and see how you can build customer trust without coding? So, for your customer feedback strategy , you should: Collect qualitative feedback like in-app surveys, feature feedback surveys, and more.

Feedback Software 94

Feedback Software User Testing Customer Experience Customer Feedback 94

Userpilot

JANUARY 17, 2023

It involves adapting your product to your customer’s ever-changing expectations through in-app surveys and review gathering, making it timeless. As the name indicates, time to value (TTV) refers to the time it takes for a user to realize the expected value of your product. Create one code-free with Userpilot. Optimization.

Feedback Software 89

Feedback Software Research Software Onboarding KPIs Customer Experience 89

Userpilot

OCTOBER 24, 2023

TL;DR Resurrected users are individuals who were previously inactive but are now re-engaged as a result of a targeted retention strategy. The retention lifecycle framework helps you identify users according to their stage of the product journey and come up with relevant retention strategies. Who are resurrected users?

Customer Experience 79

Customer Experience User Testing Customer Feedback Onboarding KPIs 79

The Product Coalition

NOVEMBER 19, 2020

Strategies for switching into a product management role when you don’t fit the cookie cutter qualifications. I realized this only as my friend and I talked through strategies he might try. The problem The friend I talked to is named John. Strategies to switch into product management. How do these people get into product?

Technical Review 157

Technical Review Product Management Product Manager Research Software 157

Userpilot

JULY 7, 2022

Leverage in-app messaging to communicate with your customers regularly. Use advanced segmentation to show the right message to the right user. Here, the goal is to design a product that’s irreplaceable, engages users, and gets the job done, using strategies like The Hook Model for example. What is customer stickiness?

Research Software 90

Research Software Feedback Software Customer Experience User Testing 90

Userpilot

DECEMBER 18, 2020

A disengaged user – as the name itself suggests – is someone who is still using your product, but is not as engaged as they could be (or used to be!). It’s cheaper than acquiring new customers-Anywhere from 5% to 25% according to Harvard Business Review. Who are disengaged users?

User Testing 98

User Testing Customer Experience Analytic Tools Onboarding KPIs 98

Userpilot

JUNE 30, 2023

With Userpilot , you can create surveys code free from scratch or benefit from our templates, trigger automated answers, or follow-up questions to user responses. Online reviews: Allow customers to share their opinions and experiences publicly on review websites. Building market survey with Userpilot.

Customer Feedback 87

Customer Feedback User Testing Feedback Software Data Visualization 87

Userpilot

MARCH 18, 2021

A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. There has to be cross-departmental and cross-functional cooperation between product, sales & marketing, customer success, and customer support to implement a successful customer retention strategy.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Userpilot

OCTOBER 17, 2023

Therefore, they are vital for effective product strategies and ensure resource allocation aligns with customer needs. Online reviews to understand attributes that customers value most, such as specific features, ease of use, customer support, pricing, and so on. Since you need the right tools to follow a customer insights strategy.

Data Visualization 80

Data Visualization Analytic Tools Feedback Software Research Software 80

Userpilot

DECEMBER 19, 2022

Minimize time to value of your product: As the name suggests, time to value is the amount of time it takes for a user to experience value in your product. Drive customer success: A detailed onboarding process is an invaluable part of your CS strategy , helping customers gain consistent value and satisfaction with your product.

Analytic Tools 92

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 92

Userpilot

OCTOBER 31, 2023

Mixpanel has sticky headers that always display the name and cost of pricing plans no matter how far down the pricing page a visitor scrolls. While annual plans aren’t an excuse to create a poor product experience, they can keep users from leaving due to more minor bugs or inconveniences (giving you time to fix the issue).

Feedback Software 80

Feedback Software User Testing Customer Experience Data Visualization 80

Userpilot

DECEMBER 19, 2023

With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder. In this article, we will go over the responsibilities of a SaaS account manager and share tried-and-true strategies they can implement to drive product growth. What is SaaS account management?

Feedback Software 80

Feedback Software Analytic Tools Product Research User Friction 80

Userpilot

FEBRUARY 20, 2023

For example, this could be 1) logging in 2) inviting a teammate, and 3) sending them a message. Users rate Pendo highly for its ease of set-up which doesn’t require any coding. The best feature about Pendo has been the constant collection of User clicks without the need to set up trackers via code. Pendo review.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Reporting Tools 94

UserVoice

JULY 4, 2019

What follows is our take on the best tools for the following product management tasks: Data Analysis, User Research, Roadmapping, Project Management, Design & Development, Behavioral Analytics, and Strategy. Many product managers rely on Excel and Google Sheets due to their wide availability and ease of use. Hello buy-in.

Research Software 100

Research Software Analytic Tools Data Visualization Feedback Software 100

Amplitude

NOVEMBER 26, 2019

Data is often not accessible unless you can write code. Strategies for Closing the Gap of Confusion. Below I’ve outlined three specific strategies you can use to close the gap of confusion at your company. Strategy 1 — Roles. Strategy 2 — Systems. Intuitive tools and naming. Generating data is easy.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

Userpilot

JULY 26, 2021

Product growth is a go-to-market strategy that uses the product to drive user acquisition, activation , conversion, and retention. One of the best product growth tools is Userpilot because it lets you implement contextual onboarding with its granular user segmentation features and no-code UI element styling engine.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

People-First Product Leadership

SEPTEMBER 17, 2023

To ensure I hit all the key topics, I asked individuals across the organization to do a review - anchoring on people the new PM would be working with directly. Welcome <insert name> We are thrilled to have you join the <insert name> team! Goals: Complete any required onboarding, including training.

Research Software 52

Research Software Data Visualization Analytic Tools Feedback Software 52

Userpilot

JANUARY 29, 2023

To design a successful product experience, you’d need to collect and analyze product data, map customer touchpoints, and collect and review user feedback. Good product experience involves everything from the product platform to its user interface, product functionality, content strategy, information architecture, and usability testing.

Feedback Software 96

Feedback Software Analytic Tools Customer Experience Data Visualization 96

Userpilot

FEBRUARY 10, 2023

But you can also create personas based on legitimate user research and make them more useful when designing your onboarding process , marketing messages , sales scripts, and more. Let’s review four types of personas for different teams and use cases. Why is creating personas important?

Research Software 89

Research Software User Testing Analytic Tools Feedback Software 89