UX Planet

DECEMBER 21, 2023

The challenges we face — balancing aesthetics with functionality, adapting to ever-changing user behaviors, and meeting the demands of an increasingly sophisticated audience — are more pressing than ever. Moreover, think about leveraging the psychology of color to evoke specific emotions or convey brand messages.

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UX Analytic Tools Data Visualization Artificial Inteligence 82

UX Planet

DECEMBER 11, 2023

Promoting Ethical Design and Protecting User Interests Introduction Deceptive patterns in user experience (UX) design can have detrimental effects on users, causing financial loss, loss of privacy, and legal control. Artificial Scarcity: The website might also show messages like “Only 2 items left at this price!”

UX 72

UX User Testing Customer Experience Customer Feedback 72

Userpilot

JANUARY 9, 2024

In the world of SaaS, having a seamless user experience can make or break your company's success. This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. Study behavior trends to highlight any UX designs users avoid.

Analytic Tools 94

Analytic Tools Data Visualization Feedback Software Research Software 94

Userpilot

DECEMBER 10, 2022

By reducing friction in your user experience, you will improve engagement , drive loyalty and retention, and ultimately boost conversions. In this article, we’ll cover: What is user friction and how it can kill your relationship with customers? How to identify user experience friction.

Customer Experience 94

Customer Experience User Friction User Testing Customer Feedback 94

Userpilot

DECEMBER 7, 2022

A/B tests are a well-known technique for testing UX elements but is it the only one? A/B tests are experiments in which you present two different versions of your product to an even number of users and check which of them performs better. You can also use them to collect qualitative data , just like in user interviews.

User Testing 90

User Testing Analytic Tools Feedback Software Research Software 90

The Product Coalition

DECEMBER 23, 2021

UX does matter. So, let’s have a closer look at the most important UI/UX issues to bear in mind when assuring the quality of financial products. Businesses can focus on UX/UI testing for accessibility. During testing UX, the team should make sure the path to entering biometrics is simple and quick.

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Weak Development Team UX User Testing Technical Review 169

Userpilot

JUNE 20, 2023

It is also one of the central goals of the user experience design process. So, how can you build trust with UX design ? This article examines the concept of trust in UX design and its importance. It also explores 15 strategies that help UX designers build trust in potential users. What is user trust?

User Testing 92

User Testing Customer Feedback Customer Experience UX 92

Userpilot

MARCH 28, 2022

Are you looking for some good UX examples? But what makes a great UX design and can you achieve it without good UI? In this article, we are looking at some really good UX design examples that will inspire UX designers. Great UX design helps users easily achieve their goals and complete their tasks without friction.

Analytic Tools 109

Analytic Tools Feedback Software UX Data Visualization 109

Userpilot

JANUARY 27, 2022

If most UX designers noticed an empty state in a SaaS product they were working on, they would view it as an example of poor UX. And this is partially correct: it’s unlikely that your customer will deem a blank screen a particularly meaningful part of their product experience. How, you might ask?

Customer Experience 88

Customer Experience User Experience User Testing Onboarding KPIs 88

UX Studio

MAY 30, 2023

Trust heavily influences their adoption as these systems store users’ financial information so that people can pay through mobile devices instead of the usual cash or card. How to build trust through UX design? With this in mind, how can we build trust through UX design? When it comes to tone of voice, consistency is key.

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UX Reporting Tools Data Visualization Research Software 96

The Product Coalition

OCTOBER 16, 2022

Nowadays, it is hard to amaze users who have already seen iOS, Android, MacBook, and Apple Watch with previous computer achievements. User experience does not stand still, and innovations that challenge UX design constantly appear. Let’s take a look at four promising UX design techniques.

Research Software 78

Research Software Analytic Tools Customer Experience User Testing 78

Userpilot

JANUARY 9, 2023

And it’s key to ensuring users continue exploring the tool. Onboarding screens are great for driving users to the Aha moment. This is especially true when they’re used during signup to show dashboard screenshots, positioning messages, etc. Collecting this data early lets you learn more about your users.

Customer Experience 92

Customer Experience Analytic Tools Research Software Data Visualization 92

Userpilot

DECEMBER 8, 2022

Wondering how heat map analysis can influence your product UX? SaaS companies use different types of heatmaps to identify user behavior in the app to spot friction points and, hence, improve UX and conversion elements. This pinpoints potential user frustration and present bugs. What is a heat map?

Analytic Tools 94

Analytic Tools Data Visualization User Testing Customer Feedback 94

UX Studio: Product Management

OCTOBER 1, 2022

I decided to compile a list of the most common UX design tools that every beginner should know about. In this list, you can find prototyping, UX / UI software and collaboration tools. Wireframing and prototyping tools Every UX designer needs a wireframing tool, but not everyone uses the right one for their requirements.

Feedback Software 59

Feedback Software UX User Testing Customer Feedback 59

Userpilot

MARCH 6, 2024

Chatbot Implementation : Using chatbots so your website can provide immediate answers to common user questions, reducing bounce rates and improving conversions. Personalized Customer Experiences : Tailoring onboarding sequences based on user data to impact their upgrade decisions. Creating an upselling audience with Userpilot.

Feedback Software 90

Feedback Software Research Software Analytic Tools Product Research 90

UX Studio: Product Management

SEPTEMBER 24, 2021

At how many meetings and presentations have you heard “content is not final yet”? If you want your design to tell an immersive story that users enjoy, you should pay more attention to the messaging which conveys the story of your product. . This is where we talk about UX Writing.

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UX Product Research User Testing Customer Experience 93

The Product Coalition

MARCH 17, 2021

The process was easy, and it didn’t present any issue. Situations like these are common, with different sites using the same strategy to lure unsuspecting users onto their platform and then tie them down to recurring payments. This design style belongs to a family of patterns called Dark UX Patterns.

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UX Research Software Customer Experience Data Visualization 90

UX Studio

JANUARY 24, 2024

And many others that are featured in the I will not dare to present myself as one of those characters, but I would really like to highlight some common characteristics of these female characters, such as leadership, ability to form [00:01:00] partnerships, work with different allies, and fight for what they believe. So absolutely.

Research Software 63

Research Software Feedback Software UX User Testing 63

Imaginary Cloud - Design

JANUARY 30, 2020

In broader terms, the concept can be defined as data preparation and presentation through the use of machine learning and natural language processing (spoken or written). Nevertheless, very little has been written about the user experience and the design aspects involved in this new way of accessing and visualizing data.

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103

Userpilot

APRIL 21, 2022

Microcopy is the tiny words you can see on the websites and apps that guide users and contributes to customer satisfaction. You need a deep understanding of your target audience when writing a SaaS microcopy to ensure the messaging is relevant to users. Here are a few things microcopy can help you with: Present your brand voice.

Research Software 97

Research Software Customer Experience User Testing Customer Feedback 97

UX Studio

FEBRUARY 17, 2019

Not even sure if it needs small corrections or a whole major UX redesign project? What makes up a UX Expert Review? When setting out to improve products or services, experienced UX teams follow a well-planned scientific process divided into two parts: UX evaluation and user research. Mental modeling.

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UX Data Visualization User Testing Research Software 65

Userpilot

NOVEMBER 11, 2020

So, if you occasionally get the User Journey mixed up with the User Experience … Or if you confuse Flywheels and Flows from time to time… Or even if you can’t tell your JTBDs from your TTFV and your AARRR … Then welcome to the Userpilot Product Adoption Dictionary! Terms You Need But Don’t Fit Anywhere Else!

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126

UX Studio: Product Management

FEBRUARY 17, 2019

Not even sure if it needs small corrections or a whole major UX redesign project? What makes up a UX Audit? When setting out to improve products or services, experienced UX teams follow a well-planned scientific process divided into two parts: UX evaluation and user research. Application of UX best practices.

Data Visualization 75

Data Visualization UX User Testing Research Software 75

The Product Coalition

MAY 20, 2018

May//18//2018 Here are some interesting finds on UI/UX of the week! Interesting article from the Nielsen Norman Group, focused on detailing what Brutalism and Antidesign movements are about, and how they impact the product experience and how users consume information. link] Movie Pitching and UX Theory.

Article 68

Article UX User Testing Magazine 68

Amplitude

APRIL 23, 2021

It’s a way of ratcheting up our ability to speak to customers by presenting them with offers that are relevant to their interests and the way they play. Amplitude Recommend allows us to create cohorts based on users’ on-site behaviors. With app personalization, aim to balance user experience with your optimization goals.

Analytic Tools 52

Analytic Tools Customer Experience User Experience Data Visualization 52

Userzoom

APRIL 5, 2018

Ecommerce is constantly evolving and from a UX perspective, I think we’ve generally been moving in a positive direction. In this post, I’ll pick out a few UX trends I’ve noticed on ecommerce sites over the past year, and some things to watch out for in 2018. The post Six ecommerce UX trends for 2018 appeared first on UserZoom.

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UX User Testing Data Visualization Customer Experience 87

Userpilot

JUNE 8, 2023

Do you want to leverage event data to make data-driven decisions to enhance user experience? Event data allows you to understand your users’ behaviors and needs on a deeper level. It encompasses a wealth of data like user actions, feature usage, and beyond. Identify highly engaged users in Userpilot.

Feedback Software 86

Feedback Software Analytic Tools Data Visualization Events 86

UX Studio: Product Management

FEBRUARY 26, 2019

I have spent more than 15 years with UX design agencies. This puts me in a position to tell endless stories of the heroic work top UX agencies do day after day to fight for a better digital world. Today I’m going to give you an overview of the top UX design agencies. Let’s jump right in and look at the top UX agencies list.

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UX Data Visualization Research Software Analytic Tools 80

Userpilot

SEPTEMBER 15, 2023

TL;DR Preference testing is a research method used by UX and UI designers to decide which designs users prefer and why. A preference test is a research tool used in UX and UI to assess users’ preferences for a particular design. This leads to improved user experience and usability. Source: Userberry.

User Testing 81

User Testing Product Research Data Visualization Feedback Software 81

UX Studio

MAY 20, 2019

This means we cannot reliably predict our own or even our users’ behavior per se, not even as UX researchers. Using psychological principles, by the way, also speaks to the sustainability of UX research. Your mind has wandered off by now… Did a Slack message pop up? Humans behave in extremely complex ways.

User Testing 103

User Testing Customer Experience Data Visualization Research Software 103

freshtrax

APRIL 18, 2023

This Zambian-born designer worked as an architect in South Africa, studied design at Stanford University, and currently works as a UX designer in Tokyo. Akiko Sakamoto Akiko works as a UX researcher at Btrax. I sat down with Nondo Sikazwe again to speak more about the design differences between Africa, America, and Japan.

Research Software 98

Research Software UX Banking Customer Experience 98

UX Planet

JANUARY 15, 2024

Hence, adding alt text can significantly improve user experience. Qualities of ‘good’ alt text We’ve already established that alt text is essential for creating a great user experience. By using a specific descriptive element like “blue shirt,” you can convey your message more precisely. It’s unnecessary.

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Artificial Inteligence Education ChatGPT Customer Experience 75

UX Studio: Product Management

FEBRUARY 20, 2018

I had felt excited about e-commerce UX since I bought my first sneakers on eBay. It was such a great experience that I wanted to create a web-store myself. As years went by, I became a UX designer and finally had the chance to make my dream come true. Identifying user needs. User testing. E-commerce UX challenges.

User Testing 108

User Testing UX Product Research Research Software 108

Userpilot

FEBRUARY 15, 2023

Not all friction halts the customer experience or hampers the conversion process. Postfity adds a welcome message to gather data and use it to help frame the user experience. It may slow users down, but creates an overall personalized experience. Guides users on the next step in the onboarding process.

Product Research 96

Product Research Customer Experience User Friction Data Visualization 96

Userpilot

SEPTEMBER 9, 2019

Recently, more and more SaaS companies have started to see the value in great UX writing. The copy that you use in your product (often referred to as “microcopy”) can have a dramatic effect on your users. We’re going to look at some of the biggest UX writing mistakes you can make. Great microcopy often goes unnoticed.

UX 76

UX Customer Experience Banking User Testing 76

Userpilot

JULY 18, 2023

By visualizing the UI and interaction flows, designers can validate design ideas , gather feedback and iterate on the UX before actual development begins. These tools include features like real-time messaging, voice and video calls, and file-sharing. user/month Business+ – from $12.50/user/month

Analytic Tools 91

Analytic Tools Feedback Software Research Software Reporting Tools 91

nulab

DECEMBER 11, 2019

What do a UI and a UX designer do? User Experience (UX) and User Interface (UI) designers cover both the look and the feel of something. So what’s the difference between a UX designer and a UI designer? A UX designer is a site architect. What are the steps this user will follow? Website layout.

UX 71

UX Customer Experience Branding Web Development 71