Alchemer Mobile
OCTOBER 31, 2023
Now you can listen to more events from the systems your business runs on so you can collect feedback in context of your customer’s experience. Collect Internal Feedback with the Slack Initiator The new Alchemer Workflow Slack Initiator allows you to automatically send feedback requests to all members of a Slack channel.
Pragmatic Marketing
AUGUST 20, 2019
More than one-third of Canadian consumers have experienced the consequences of a security breach of hack, according to research conducted by PCI Pal , a company that provides secure payments to contact centers. Survey respondents said they would feel better about data security if. So, what will make consumers feel more comfortable?
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Intercom, Inc.
NOVEMBER 20, 2018
Despite that value, however, there’s a drawback – a lack of formal sales training and sales process can seriously undermine those initial efforts. In this post, I outline how SaaS founders should modify their approach and implement a simple sales methodology to increase their odds of success. .
The Product Bistro
DECEMBER 11, 2018
It is long, so get a fresh cuppa… Without further ado, here is the message I sent: Sent: Friday, September 18, 2009 8:05 AM. I will be joining Open Text, a leader in Enterprise Content Management as the Senior Product Line Manager for the RightFax product line. Sales training in 2004 in Europe.
The Secret PM Handbook
OCTOBER 9, 2018
Co-opting product management into sales. My good friend Geoffrey Anderson ( @ganders2112 ) recently wrote about a situation we product managers sometimes find ourselves in. When sales are not going well, company leadership might ask product management come in to help hit the numbers. Often] not a great idea.
Pragmatic Marketing
AUGUST 20, 2019
More than one-third of Canadian consumers have experienced the consequences of a security breach of hack, according to research conducted by PCI Pal , a company that provides secure payments to contact centers. Survey respondents said they would feel better about data security if. So, what will make consumers feel more comfortable?
Userpilot
APRIL 14, 2023
TL;DR SaaS onboarding is the process of getting new users acquainted with your product and teaching them how to get value out of it. A robust onboarding strategy can boost product adoption and lifetime value while reducing churn as well as the number of support tickets your representatives need to deal with. What is SaaS onboarding?
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