Modus Create

DECEMBER 4, 2023

Why we established an open source programming office Open source programming offices are more commonly seen from large product companies. In 2022, Modus acquired software engineering company Tweag (which I founded in 2014) and further enhanced its open source footprint.

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Research Software Software Review Development Data Visualization 105

Userpilot

JANUARY 9, 2024

Any product manager can deploy a feature into production – but what’s the point of all that hard work without getting into the participant’s mind and understanding whether it’s usable or not? There are some drawbacks to consider, too: subjectivity and limited depth of understanding for complex products.

Data Visualization 93

Data Visualization User Testing Product Research Analytic Tools 93

Userpilot

AUGUST 19, 2022

For any SaaS owner or product manager , organizing a successful software rollout can be a stressful, exhilarating experience. In this article, we’re going to unpack the mysteries of what it takes to put together a truly successful software rollout plan. What is rollout in software development?

Analytic Tools 95

Analytic Tools Feedback Software User Testing Customer Experience 95

The Product HQ

APRIL 20, 2024

Looking to become a SaaS product manager? The need for SaaS product managers is skyrocketing with each passing year. More and more businesses develop Software as a Service (SaaS) products to remain relevant in their respective markets and grow their income streams. How to Become SaaS Product Manager?

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Research Software Feedback Software Analytic Tools Customer Experience 52

Userpilot

JANUARY 29, 2024

A good SaaS UX design is critical to a successful SaaS product in today’s constantly evolving and competitive market. An efficient and effective design with users’ needs at the center stage encourages product engagement and reduces churn. You can also use social proof to reassure users. What is SaaS UX design?

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Feedback Software Analytic Tools Research Software Data Visualization 100

Intercom, Inc.

AUGUST 25, 2020

On this episode of Intercom on Product myself and Paul (Adams, our SVP of Product) delve into how product teams can and should partner with their marketing team peers. To this end we’ll be broadening our scope in future episodes, to look at the various intersections that a product team meets in a typical SaaS organisation.

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Marketing Feedback Software Onboarding KPIs Reporting Tools 238

The Product Coalition

JUNE 26, 2023

The AI Journey So Far The encouraging news is that most enterprises have already embarked on their artificial intelligence journey over the past decade years. Generative AI has the potential to create economic impact within sales, marketing, software engineering & IT, customer operations, and R&D functions across various verticals.

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Generative AI Customer Communications Technical Review Reporting Tools 110

The Product Coalition

JANUARY 11, 2023

A couple of weeks ago, I was attending a public Product Management event. One of the speakers said this: “it doesn’t matter which product you’re working on — if you’re not using AI, you’re missing out”. In general, the cost, complexity, and uncertainty made it not worthwhile to do. Adding OpenAI’s Whisper to Tagbox.io

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Research Software Product launches Technology Data Visualization 158

Userpilot

APRIL 29, 2024

When it comes to product engagement , providing guidance that’s accessible but not intrusive is a delicate balance. Pendo tooltips are one method of contextually engaging users from within the product itself. Pendo tooltips are small popups that appear next to elements in your product interface to offer contextual help.

Software Review 94

Software Review Analytic Tools Feedback Software Embedded Analytics 94

Userpilot

APRIL 6, 2023

Developing and releasing sophisticated products with all the bells and whistles imaginable might seem like a great idea. After all, you want your newly released software to be as good as it gets when it’s finally launched, right? This means complicated UI , redundant features, and unnecessary use of complex technologies.

Feedback Software 87

Feedback Software Analytic Tools Research Software User Testing 87

The Product Coalition

DECEMBER 28, 2022

Web development vs app development: it is a software development option that business operators are deciding to choose. When developing a software application, the important thing is to consider cost efficiency. When developing a software application, the important thing is to consider cost efficiency.

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Research Software Web Development Web Developers Development 130

UX Planet

MARCH 17, 2024

If you are into video production, then you’ve probably heard of text-to-video AI. If you are into video production, then you’ve probably heard of text-to-video AI. For example, take a look at this clip: [link] Recently, OpenAI announced Sora: a new version of video-generating AI. The output was a total mess.

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Data Visualization Analytic Tools Artificial Inteligence Generative AI 97

Intercom, Inc.

SEPTEMBER 21, 2022

Suddenly it became increasingly difficult to manage increasing volumes of customers and hang on to those personal relationships. Up until about 20 years ago, businesses had to be personal to be successful. People did business face-to-face, shaking hands, smiling, and building meaningful relationships. The challenges of customer support today.

Research Software 118

Research Software User Testing Customer Experience Vision 118

Userpilot

NOVEMBER 21, 2023

Do you even need a product launch checklist? More importantly, you will find here 2 different checklists: one for new products and the other for updates or feature releases. We also share some best practices for product managers on how to pull off a successful product launch.

Product launches 84

Product launches User Testing Product Research Analytic Tools 84

UX Planet

JANUARY 4, 2024

This metamorphosis was not just a change in title; it was a profound realization of the impact that research and strategy can have on the very foundation of the products we create. When I later transitioned into a Product Manager role, this customer-centric approach became invaluable.

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Strategy User Friction User Testing Research Software 98

The Product Coalition

NOVEMBER 30, 2021

Four metrics to measure squad performance Photo by Isaac Smith on Unsplash For anyone working with a product, it is very simple to understand that both discovery and delivery are two essential steps to success. But not every product person understands how programming works and whether their team is having a healthy delivery.

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Feedback Software Weak Development Team Software Developers Software Development 142

Split

MARCH 14, 2024

From the initial stages of design and development to the crucial phases of testing and deployment, each step in the software development lifecycle shapes the quality and effectiveness of the final product. Within this development lifecycle, a comprehensive test environment is critical for ensuring software reliability and performance.

Feedback Software 52

Feedback Software Software Developers Software Development User Testing 52

Userpilot

FEBRUARY 19, 2024

It could be launching features that are half-finished and causing customer problems with THEIR customer. It could be push changes that bring your entire product down. Track key metrics such as product usage , support ticket volumes, and in-app feedback to monitor the impact of changes. Whatever it is, it’s not good.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Product Innovation Educators

FEBRUARY 27, 2023

How product managers can get market-driven data to make product decisions quickly This episode is sponsored by PDMA, the Product Development and Management Association. PDMA is also the longest-running professional association for product managers, leaders, and innovators, having started in 1976.

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Feedback Software Marketing Data Visualization Customer Experience 100

Intercom, Inc.

JUNE 23, 2020

Delivering those better experiences requires a fundamentally new way to do customer support, a messenger-based approach that works at internet scale. The businesses who are thriving right now, despite increasing support volume and a mandate to cut costs, are the ones investing in this new way of doing customer support. Click to view.

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Customer Communications Customer Experience User Testing Inbound 245

Intercom, Inc.

OCTOBER 13, 2020

So, modern machine learning opens up vast possibilities – but how do you harness this technology to make an actual customer-facing product? Reading papers about how Google or IBM build their ML products, it’s easy to think only the very largest companies can afford to productize machine learning.

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Artificial Inteligence Customer Communications Research Software Feedback Software 281

Usersnap

JANUARY 8, 2024

NASA’s robotic space probe, launched to study Mars’ atmosphere and climate, is set to enter orbit around the Red Planet. As we explore the subsequent sections, we will uncover how this iterative approach to product development has revolutionized the way products are conceived, developed, and refined. Planning 2.

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Userpilot

SEPTEMBER 11, 2023

What do you need to successfully navigate the different product launch phases? What will it take to turn your product into a bonafide growth engine ? TL;DR A product launch is a three-step plan (pre-launch, launch, and post-launch) to successfully bring a new product to market.

Product launches 98

Product launches Product Research Data Visualization Research Software 98

The Accidental Product Manager

MARCH 21, 2022

Videogame product managers are starting extend their product development definition and bring more of their complex, graphics-intense hits for consoles and high-end computers to mobile devices. How can game product managers be successful doing this? The New Growth Area For Games Is Mobile.

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Product Management Product Manager Systems Review Technical Review 123

Usersnap

APRIL 29, 2023

Product managers have a lot of ground to cover. From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. You’ll be able to understand how chatGPT can be a great tool for product management.

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ChatGPT Feedback Software Artificial Inteligence Reporting Tools 105

Intercom, Inc.

OCTOBER 13, 2022

We’ve just wrapped up another edition of New at Intercom to share our fall 2022 product launch with everyone. Meet the five brand-new product innovations that will drive up customer engagement this fall – including our biggest messenger update yet. The last year hasn’t been easy.

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Feedback Software Events Data Visualization Customer Communications 118

Mironov Consulting

JULY 27, 2023

Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and the go-to-market side (sales, marketing, customer success) of tech firms, especially at B2B/enterprise software companies.  That

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Information Weak Development Team Reporting Tools Technical Review 98

ProductPlan

NOVEMBER 15, 2022

Regardless of whether you’re building products for software, hardware, or services, product managers of every stripe are considered the driver of a product’s strategic development and the single source of truth for questions, requests, and feedback related to their products.

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Feedback Software Analytic Tools Research Software Data Visualization 70

The Product Coalition

APRIL 29, 2022

Opening an over-the-top way of streaming, developers have found a whole new gold mine projected to grow from $121.61 The new TV era has already arrived. OTT Service Development Options Over-the-top streaming technology is gaining momentum in the media delivery market, attracting new customers and service providers.

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Analytic Tools Data Visualization Development User Testing 116

Product Culture

SEPTEMBER 20, 2023

MVP (Minimum Viable Product) has become a dirty word. In The Lean Startup , Eric Ries defines MVP as “that version of a new product which allows a team to collect the maximum amount of validated learning about customers with the least effort.” You can usually test demand with something less than a product.

Analytic Tools 59

Analytic Tools Finance Customer Experience Naming 59

Mind the Product

JANUARY 24, 2019

Everyone believes their vision is really the Minimum Viable Product. But MVP is a key concept in product management. It’s the first step to creating software that actually has value, and that’s what this business is all about. MVP is a phrase that startup people love to throw around. Most were crashing failures.

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User Testing Weak Development Team Customer Experience CTO 176

Mironov Consulting

MAY 24, 2022

Everywhere I go, I see massive amounts of product waste : development work delivered on time/on budget that doesn’t drive sales or customer satisfaction or business improvement.  Yet I think serious product discovery and end user validation may be stuck in this cultural/conceptual gap.  Product

Product Research 143

Product Research Reporting Tools Technical Review Onboarding KPIs 143

Intercom, Inc.

AUGUST 30, 2022

As a founder, you may know exactly what tech stack you need to build your product – but what about when it comes to the tools you need to run your business? Many founders fall into the trap of prioritizing the former without giving much thought to the latter. Ready to take your startup to the next level?

Reporting Tools 163

Reporting Tools Customer Communications Analytic Tools Data Visualization 163

Userpilot

JUNE 30, 2023

Customer data, product usage data, predictive analytics, and data collection/analysis tools are all essential to execute a successful customer experience personalization strategy. When it comes to real-time customer data, looking at product usage analytics tends to be the best approach.

Analytic Tools 82

Analytic Tools Feedback Software Data Visualization Customer Experience 82

Lenny Rachitsky

FEBRUARY 13, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. PM and VP roles), and my new swag store (great gifts for your favorite PM, or yourself!). Q: How do I figure out how to price my product? Why are so few product teams testing their pricing?

Data Visualization 105

Data Visualization Product Research User Testing Research Software 105

Userpilot

JANUARY 14, 2024

Are you thinking of a career in product management and wondering what the product manager career path looks like? In particular, we look at: What the product manager’s role involves Their main responsibilities Common product management positions Tips on how to advance your PM career Let’s dive in.

Data Visualization 96

Data Visualization Analytic Tools Research Software Feedback Software 96

Userpilot

AUGUST 29, 2023

Product management is equal parts art and science – and it’s vital to the success of your SaaS. TL;DR Product management describes the continual process of overseeing the development of a product across its entire lifecycle. Product teams are staffed with various skilled professionals.

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