Mind the Product

MARCH 12, 2020

How does it help modern product management organizations to scale effectively? Similar to the emergence of design ops in the last five years, product operations fulfills a need to streamline a scaling function. What product ops is. How it’s become a critical function for scaling effective product teams.

Product Research 188

Product Research User Testing Weak Development Team Customer Experience 188

ProductPlan

MAY 22, 2020

.” A key insight shared by Melissa Perri, CEO of Produx Labs and author of Escaping the Build Trap during our “Getting Started with Product Ops” webinar series. It’s no secret that product management often looks different from one organization to the next. What is Product Ops, Exactly?

Data Visualization 128

Data Visualization User Testing Weak Development Team Customer Feedback 128

The Product Coalition

FEBRUARY 19, 2019

In the world of Human Resources, it may seem easy to find a candidate with a spiffy resume and loads of experience, rather than building upon an already existing team. Spending on a proven team, however, gives you the opportunity to build on the knowledge that already exists internally. Team consistency=efficiency.

Weak Development Team 60

Weak Development Team Analytic Tools Reporting Tools Product Management 60

ProductPlan

SEPTEMBER 24, 2019

Why Product Managers are More Susceptible to Imposter Syndrome. Product managers (PM) are particularly vulnerable to experiencing imposter syndrome. There a few reasons why product managers might be more susceptible to the feeling. First, no one gets a degree in “product management.”

Weak Development Team 84

Weak Development Team Product Management Product Manager Management 84

The Product Coalition

MAY 9, 2020

Emerging Product Strategy Product Management in the Time of COVID Part I: Stopgaps & Scaled Retention Strategies This first article in the series highlights customer retention strategies for products adapting to changes in customer behavior. one of our developers asked. What are we going to do next?

User Testing 79

User Testing Product Research Customer Experience Customer Feedback 79

Mind the Product

DECEMBER 11, 2017

My journey to product management was not what you might expect, but then again, maybe you would. I became director of communications, leading the development of intranets and web applications. Challenges aside, I enjoyed the close-knit teams and easy access to upper management which enabled quick decision making.

Weak Development Team 85

Weak Development Team Systems Review Customer Experience Software Review 85

ProductPlan

NOVEMBER 3, 2021

Effective product team communication is not about talking to your team more often or providing them with more granular tasks. You want to make sure your team understands why what they’re doing matters. As a product manager, you need to create an atmosphere that keeps the lines of communication open.

Weak Development Team 95

Weak Development Team Product Research Customer Feedback Feedback Software 95

Department of Product

FEBRUARY 18, 2022

SaaS Pricing Models for Product Managers 6 ways to price your SaaS product using leading SaaS businesses as inspiration Pricing a product is a critical part of product management; it’s rarely something product teams will or should do themselves and will typically involve a blend of product, marketing and sales.

Research Software 52

Research Software User Testing Product Management Product Manager 52

ProductPlan

MARCH 13, 2019

Product management is a role largely comprised of soft skills and strategy, which, at first glance, would make it difficult to quantifiably measure. The benefit of including quantifiable metrics in evaluating a product manager’s performance is, well, immeasurable. A product manager is not their product.

Product Management 76

Product Management Product Manager User Testing Product Research 76

Bain Public

NOVEMBER 30, 2021

Reaching a product goal and accelerating a company’s success is not possible unless everyone from all teams, including engineers, marketers, sales, support, etc. This results in poor habits around roadmap completion. Paul Ortchanian is exceptionally knowledgeable and well-rounded in all aspects of product management.

Weak Development Team 52

Weak Development Team Roadmap Leadership Data Visualization 52

Mironov Consulting

OCTOBER 7, 2020

One destructive side effect of this misunderstanding can be repeatedly changing the #1 top priority part-way through development, before there’s much to show the world but after spending significant discovery/design/architecture/development time on the previous #1 top priority. So something new becomes the #1 top priority.

Reporting Tools 137

Reporting Tools Weak Development Team Customer Experience Product Research 137

The Product Coalition

JANUARY 21, 2021

Things were already tough merging teams from multiple companies to launch a unified platform in Latam when countries started closing their borders. Sales were non-existent, and everyone in the company was working around the clock to bring our clients back home from their holidays with countries policies changing every minute.

Feedback Software 114

Feedback Software Technical Review Weak Development Team Travel 114

The Product Coalition

SEPTEMBER 15, 2019

Data protection laws ensure we don’t misuse the personal details we collect in the digital era, and HR policies make sure we all play nice. But what about in product management? Should there be a code of ethics for Product Managers? Being a Product Manager isn’t like being a therapist, doctor, or lawyer.

User Testing 60

User Testing Technical Review Product Management Product Manager 60

DISQO

JULY 5, 2018

But the ability to avoid that fate won’t come from open workspaces, a relaxed dress code, and a bring-your-own-device policy. Plus, either way, you need to be good at quickly recognizing and correcting bad decisions. But it simply can’t inform the day-to-day decisions that product teams need to make.

User Testing 66

User Testing Research Software Market Research Product Research 66

Mironov Consulting

NOVEMBER 18, 2018

(This post isn’t specific to product management, but a manager’s view of problematic communications. Not everyone on our teams expresses themselves clearly.). We’ll take three ultimatums, consider how employees might have framed their concerns better, and how managers can dig for the real obstacle. [1]

Weak Development Team 78

Weak Development Team Construction User Testing Customer Feedback 78

Mind the Product

SEPTEMBER 7, 2018

Product managers are problem finders and problem solvers. In her talk from #mtpcon San Francisco, Mariah Hay , VP of Product at Pluralsight, challenges us to think about our ethical responsibility as product managers. It is crucial for us to understand ethics in the context of product.

Software Review 128

Software Review Technical Review Development Team Review Weak Development Team 128

Tyner Blain

OCTOBER 23, 2023

Using problem statements is an operational approach to shaping and expressing a product strategy which makes it actionable. I had a client who would refer to the “red thread” connecting her intent with the ideation, decomposition, and execution of work by the teams in her organization. Most teams lack this.

Systems Review 59

Systems Review Weak Development Team Product Research Research Software 59

The Product Coalition

AUGUST 17, 2018

Product managers are playing both strategy and tactics. Tactically, you want to ensure your Agile team is following the roadmap and delivers as expected. And it seems all you need is to prepare the backlog, prioritize it, push into development and regularly follow up on the status and results. That would be a waste.

Weak Development Team 68

Weak Development Team Technical Review Product Research Software Review 68

ProductPlan

FEBRUARY 8, 2023

Managing your organization’s IT resources involves standard business management functions such as staffing, budgeting, and creating business processes. You also have activities unique to IT, such as software development, change management, network architecture, and tech support.

Reporting Tools 52

Reporting Tools Data Visualization Management Management 52

The Product HQ

FEBRUARY 1, 2023

Technical program manager (TPM) roles range from mid to senior-level positions that support organizations with their product goals. They work with leaders and their own teams across organizations. TPMs are responsible for communicating complex technical ideas to both technical and non-technical team members.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

The Product Coalition

JULY 30, 2018

Here’s where NPS leaves you with gaps in your approach to product feedback… 1?—?A A Lack of Information The NPS gives you a number that effectively tells you if your net score is positive (good) or negative (bad). Now imagine a poor Product Manager who is tasked with parsing these answers for useful information.

Feedback Software 60

Feedback Software User Testing Customer Feedback Weak Development Team 60

DISQO

JULY 5, 2018

But the ability to avoid that fate won’t come from open workspaces, a relaxed dress code, and a bring-your-own-device policy. Plus, either way, you need to be good at quickly recognizing and correcting bad decisions. But it simply can’t inform the day-to-day decisions that product teams need to make.

User Testing 40

User Testing Research Software Product Research Market Research 40

DISQO

JULY 5, 2018

But the ability to avoid that fate won’t come from open workspaces, a relaxed dress code, and a bring-your-own-device policy. Plus, either way, you need to be good at quickly recognizing and correcting bad decisions. But it simply can’t inform the day-to-day decisions that product teams need to make.

User Testing 40

User Testing Research Software Product Research Market Research 40

ProductPlan

OCTOBER 1, 2020

Product managers, product leaders, and product executives have no shortage of educational opportunities. From books , podcasts , and blogs to earning certificates and joining online communities , there is truly an abundance of options (read the short Guide to Product Management Resources to learn even more).

Research Software 89

Research Software Onboarding KPIs Technical Review Agile 89

Modus Create

JANUARY 12, 2021

So let’s dive into some old and new methodologies that companies use to implement, develop and balance the three pillars. Each methodology has strengths and weaknesses, and since implementations can vary widely, it’s useful to understand how and when to apply elements of each.

User Testing 59

User Testing Customer Experience Technical Review Customer Feedback 59

The Product Coalition

NOVEMBER 25, 2019

APM programs or Associate Product Manager programs are roles designed for graduates, to introduce them to the world of PM. Their main goal is to provide mentorship for young talent, and for some, it serves as a good alternative to non-existent Product Management bachelor’s degrees. What is the company culture/mission?

Analytic Tools 78

Analytic Tools Weak Development Team Naming Certifications 78

Roman Pichler

JUNE 4, 2018

Recognise the Importance of Product Management. Embracing new technologies like machine learning, micro services, big data, and Internet of Things (IoT) is part of that change, as is the introduction of agile practices including cross-functional and self-organising teams, DevOps, Scrum, and Kanban.

Product Management 239

Product Management Product Manager Weak Development Team Management 239

The Product Coalition

NOVEMBER 19, 2019

APM programs or Associate Product Manager programs are roles designed for graduates, to introduce them to the world of PM. Their main goal is to provide mentorship for young talent, and for some, it serves as a good alternative to non-existent Product Management bachelor’s degrees. What is the company culture/mission?

Analytic Tools 60

Analytic Tools Weak Development Team Certifications Naming 60

The Product Coalition

JULY 5, 2020

Either they attract you to join with generous titles, or they apply the philosophy of ‘titles don’t matter’ where most people have basic titles including ‘member of technical staff’, ‘account manager’, or ‘product manager’. Some large companies will also reset your title as a matter of policy or culture.

Weak Development Team 80

Weak Development Team Banking Leadership Engineering 80

Userpilot

MAY 13, 2021

Product intelligence is the magic that turns everyday products into smart machines. It’s what helps teams build great product experiences. From Alexa putting on your favorite tunes in the kitchen to Siri setting up your morning alarm, product intelligence is the bridge that connects people to products.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Intercom, Inc.

APRIL 22, 2019

Businesses also win if, as a result of AI, teams are able to create more white-glove moments that turn users into customers for life. Rick started Guru in 2013, after successfully founding Boomi (a cloud integration and data management company) and selling it to Dell. For us, that first fit was with growing sales teams.

Customer Experience 156

Customer Experience User Testing Analytic Tools Feedback Software 156

Intercom, Inc.

NOVEMBER 17, 2022

Alina Vandenberghe is the Co-Founder and Co-CEO of Chili Piper , an inbound conversion software that helps sales teams automatically schedule appointments and instantly turn leads into qualified meetings. Although she was a product manager, she’d experienced sales first-hand growing up and had spent many hours studying revenue teams.

User Friction 118

User Friction Customer Experience Weak Development Team Travel 118

The Product Guy

SEPTEMBER 12, 2017

Some products use explainer videos to tell their users how to benefit from a new feature. Many organizations have IT policies which forbid their employees from watching videos over the internet while at work. Filed under: guest blogger , product management Tagged: engagement , features. Landing pages.

Research Software 109

Research Software User Testing Analytic Tools Product Research 109

Intercom, Inc.

JANUARY 12, 2022

I started in the policy world as an economics researcher at a think tank. I was the type of person whose job is to work with marketers, product managers, or operations folks to help them make decisions about which products to ship, which audiences to target, or if the business is performing well in certain areas and not well in others.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

UX Studio: Product Management

SEPTEMBER 16, 2021

As a design studio that often works with international companies, we’ve developed a remote collaboration process that lets us work effectively with our clients. Apart from designing impactful digital solutions for our clients, we develop our products at UX studio — UX folio and Copyfolio.

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

Intercom, Inc.

DECEMBER 21, 2021

In this special episode, we sat down with Zanade to talk about allyship, empowering Black-owned businesses, and what it takes to change deeply seated systemic issues and affect policy at a national level. Later’s Farhan Virji on adapting B2C support strategies for B2B teams. Intercom on Product: Keeping the momentum going as you scale.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Userzoom

DECEMBER 17, 2019

Some stakeholders need to see the effects on the team to really appreciate the value, which is where design sprints come into play. When new to a project or team, conduct key stakeholder interviews. Documenting, storing and sharing user research badly, often means new teams have to start from the beginning every time.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122