The Product Coalition

OCTOBER 4, 2023

In the ever-evolving landscape of cryptocurrency and blockchain technology, one phenomenon that has garnered significant attention in recent years is the emergence of Decentralized Exchanges (DEXs). By integrating DEX technology into their processes, they can assure their customers of a higher level of security and transparency.

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The Product Coalition

JANUARY 27, 2024

Digital technology has inadvertently become a significant contributor to the growing carbon footprint of the tech industry. As software builders, we are uniquely positioned to influence this environmental trajectory. The energy efficiency of this equipment plays a pivotal role in the overall sustainability of software systems.

Analytic Tools 140

Analytic Tools Research Software Reporting Tools Software Review 140

Userpilot

APRIL 21, 2024

TL;DR You should know how to reduce support ticket volume to prevent customers from churning due to a poor support experience. If you’re confused about how to reduce support tickets, here are 15 proven strategies to help you out: Personalize your onboarding guidance so customers are better equipped from the start.

Feedback Software 99

Feedback Software Analytic Tools Data Visualization Customer Feedback 99

Mironov Consulting

FEBRUARY 28, 2024

  They are coming off customer calls, strategy sessions, renewal discussions, marketing automation planning sessions, compliance reviews, and industry analyst briefings that highlight improvements that must be made.  Crack the WIP Agilists and systems thinkers call this the WIP/Work in Progress.  There’s

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

UX Planet

FEBRUARY 2, 2024

This raises the question: what if we could accelerate and refine user research using cutting-edge technologies like quantum computing and artificial intelligence (AI)? We will explore how these emerging technologies could revolutionize user research in the coming years. This has far-reaching implications for user research.

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Department of Product

JULY 29, 2022

Product Positioning for Product Managers Why an understanding of how your product is positioned is critical A key responsibility for Product Managers is to define how their products are positioned in the market. This is the result of unique product positioning. But the mission includes a twist.

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Positioning Feedback Software Product Management Product Manager 52

Sachin Rekhi

APRIL 12, 2020

Beyond product/market fit, it turns out business strategy really does matter. A sound strategy can make the difference between our initial product/market fit being ephemeral versus the beginning of a meaningful and lasting business. He then further refined his concepts as a business strategy professor at Stanford University.

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Strategy User Testing Technical Review Software Review 212

Alchemer Mobile

APRIL 2, 2021

While we watched brave, brilliant healthcare workers combat the pandemic on the front lines, the mobile technology used to support their efforts from home underwent massive change. Ratings and Reviews. Healthcare app ratings and and reviews were slightly lower than macro averages across both iOS and Android.

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Healthcare Feedback Software Research Software User Testing 147

UX Planet

FEBRUARY 1, 2024

Why this Industry The finance industry presents a compelling opportunity for designing applications due to the significant and widespread challenges outlined in the problem statement. Developing applications that cater to this large market can have a widespread positive impact. Rapid technological advancements impacting features.

Analytic Tools 87

Analytic Tools Data Visualization Research Software Reporting Tools 87

UX Planet

FEBRUARY 13, 2024

Wikipedia defines Production Artists as: “…a technical and creative position in a creative profession. The job title originated at advertising agencies , assigning what was known as paste-up work (now prepress production) to the position. That’s one of the reasons Design Systems are built.

User Testing 77

User Testing Research Software Technical Review Systems Review 77

PMLesson's Ace the PM Interview

JANUARY 12, 2022

Have you been intrigued by the position of Technical Program Manager? But this doesn't mean you can't prepare for and ace your upcoming technical program manager interview. The best way to get ready is by reviewing some real TPM interview questions from some of the top tech companies like Facebook, Google, Amazon, and more.

Technical Review 52

Technical Review Feedback Software Onboarding KPIs Software Review 52

Intercom, Inc.

JANUARY 14, 2021

And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. Looking at how the best companies operate, Hubert and his team boiled down product excellence to three key areas of action: vision, strategy, and execution.

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Feedback Software Research Software Analytic Tools Product Strategy 225

TechEmpower - Product Management

MARCH 4, 2024

Focusing on generative AI applications in a select few corporate functions can contribute to a significant portion of the technology's overall impact. This shift allows business to reallocate human resources to more complex and strategic roles, or eliminate those positions entirely.

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Generative AI Analytic Tools Research Software Reporting Tools 118

Johanna Rothman

APRIL 4, 2022

Technology gets old. Here's a story about how technology changes one day at a time and everything is okay—until it's not. I hand-crafted the HTML, possibly in PageMill or whatever we used for our sites back then. ” I had to hire someone to move my Blogger blog and HTML site from old technology to new technology.

Feedback Software 59

Feedback Software Technical Review Blog Technology 59

PMLesson's Ace the PM Interview

OCTOBER 6, 2021

Being one of the largest tech companies on the planet, it should come as no surprise that landing a job at Facebook is not necessarily a walk in the park. This is especially true if you're looking to join the technical program management team. The questions are both challenging and Facebook-specific.

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Technical Review Feedback Software Systems Review User Testing 52

Gainsight

MARCH 20, 2023

By Tim Van Lew, Director of Customer Success Strategy, Gainsight Yes, it’s uncommon to see a year-in-review article in spring. They may experience limitations on the effectiveness of integrations with critical systems like CRM. Maligned systems and processes with Sales can mean lost opportunities for expansion revenue.

Feedback Software 52

Feedback Software Systems Review Reporting Tools Technical Review 52

The Product Coalition

FEBRUARY 15, 2024

Imagine a tool that not only automates tasks but also learns, adapts, and innovates — genAI development company, a technology that is already capturing significant attention. Generative AI enables companies to innovate rapidly, adapt to market changes efficiently, and establish a leading position in their industries.

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Generative AI Data Visualization Reporting Tools Research Software 110

Agile Velocity

SEPTEMBER 12, 2023

When combined with an Agile Transformation, all require an intricate balance of strategies. Change Management: Managing change, especially at a larger scale, can be complex in a hybrid environment due to the varied pace of adaptation among teams. Are teams globally dispersed across multiple time zones? All fit our definition of hybrid.

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Agile Feedback Software Product Research Strategy 76

Dear Strategy

OCTOBER 15, 2018

Dear Strategy: “What are the strategies that a Tech Product Manager can use to predict competitive movements, innovations, and/or changes in business strategy?”. . With that said, what makes this question a little bit different is that the subject here has specifically to do with the technology space.

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Technical Review Technology Strategy User Testing 53

Intercom, Inc.

FEBRUARY 9, 2021

Nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. In particular, the pandemic has brought about an unprecedented shift in our reliance on technology that has had a knock-on effect on how customers relate to, and interact with, companies and brands. With empathy. “I

User Testing 222

User Testing Reporting Tools Customer Feedback Customer Experience 222

The Product Coalition

OCTOBER 19, 2020

The upstart positioned itself to capitalize off of these forces, while Blockbuster ignored them at its peril. This is a well known mantra among tech CEOs, especially Facebook’s Mark Zuckerberg. With this knowledge in hand, teams can more effectively identify and exploit opportunities and adopt risk strategies. congratulations!

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Technical Review Analytic Tools Research Software Automotive 164

The Product Guy

MAY 7, 2020

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. Relative to other standard roles defined in an organization such as Ops, Marketing, Tech etc., Product Strategy. Product Roadmap.

Technical Review 159

Technical Review Research Software Onboarding KPIs Reporting Tools 159

The Product Coalition

MARCH 11, 2024

Pop-up messages showcase features like unlimited hearts and offline access, appearing strategically after users lose hearts or miss a lesson due to a lack of internet connectivity. Photo by ilgmyzin on Unsplash The Nudge Effect in Action: Beyond Duolingo — Case Studies Duolingo isn’t alone in this strategy.

Research Software 107

Research Software Reporting Tools Artificial Inteligence Customer Experience 107

PMLesson's Ace the PM Interview

JUNE 19, 2022

However, the role of a cloud architect is not an entry-level position. You will need extensive technical experience to qualify for most professional cloud architect positions. Cloud architects, however, are responsible for using cloud computing technologies to engineer these solutions.

Reporting Tools 52

Reporting Tools CTO Research Software Technical Review 52

The Product Coalition

NOVEMBER 19, 2020

Strategies for switching into a product management role when you don’t fit the cookie cutter qualifications. He doesn’t have a technical background and currently works in a different domain. He’s been applying for positions for months and has found it nearly impossible to get an interview. This is not an uncommon situation.

Technical Review 159

Technical Review Product Management Product Manager Research Software 159

Intercom, Inc.

DECEMBER 28, 2022

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. After booming for the best part of two decades, a number of factors coincided to transform the SaaS landscape and tech more broadly. As we know, we’re in the middle of a tech industry slowdown. Well that was quite the year.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Userpilot

DECEMBER 22, 2022

This article dives deep into churn prediction for SaaS, showing you the strategies that work and how to implement them. Effective strategies on how to predict customer churn and enhance customer retention: Segment your customers to understand them better and gather data points to identify churn patterns. Poor customer service.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software User Testing 93

The Product Coalition

JULY 8, 2021

It’s an environment where technology can learn to think like a human, make the best decisions, and predict the most likely future. NLP combines two other technologies: natural language understanding (NLU) and natural language generation (NLG). However, NLP technology opens up new opportunities for customer service enhancement.

Data Visualization 154

Data Visualization Reporting Tools Analytic Tools Banking 154

Userpilot

DECEMBER 7, 2023

CEM employs a wider range of tools like feedback, analytics, and journey mapping to enhance the customer experience, while CRM systems use software platforms for managing user data and automating marketing and sales. CRM systems use data to personalize interactions, which CEM leverages to align every touchpoint with individual preferences.

Customer Experience 96

Customer Experience Feedback Software Analytic Tools Customer Feedback 96

The Product Coalition

MARCH 18, 2021

Decide on the SaaS model, product strategy, and the pricing strategy Formulate your strategy before undertaking software development. E.g., you need to look for experience in the industry you target and the technology stack. He/she needs to document the architectural decisions, and this needs a structured review.

Feedback Software 131

Feedback Software Research Software Reporting Tools User Testing 131

Alchemer Mobile

MARCH 11, 2021

Unfortunately, app store reviews are often the only easily-accessible place (aside from social media) for customers to air their grievances. Once you’ve identified the answers to these questions, you can build a mobile customer feedback strategy. Why is this? So, how does one collect more high-quality, useful feedback ?

Feedback Software 173

Feedback Software User Testing Customer Feedback Customer Experience 173

Mind the Product

NOVEMBER 14, 2017

Once we have this alignment, the partners must carve out a strategy to reach the goals. That brings us to some fundamental questions – How do we outline a strategy? Do product companies conduct due diligence to understand their channel partners before seeking alignment? Current Strategy vs Future Direction.

Technical Review 74

Technical Review Systems Review Analytic Tools Research Software 74

PMLesson's Ace the PM Interview

MARCH 21, 2022

An engineering career can go in many different directions depending on your technical skill set and what you want out of a job. Different software engineers work on different kinds of technical projects. Soft skills, such as communication, conflict management, and leadership, play a more vital role than hard, technical skills.

Software Engineering 52

Software Engineering Reporting Tools Fractional CTO CTO 52

ProductPlan

DECEMBER 11, 2019

With your support, we dove into the most result-driven strategies, popular frameworks, and groundbreaking leaders who changed the product management landscape. And now product managers are communicating the strategy using data-driven roadmaps. There’s still plenty of debate regarding just how technical a product manager must be.

Technical Review 64

Technical Review Systems Review Software Review Onboarding KPIs 64

The Product Guy

MAY 15, 2017

In a recent live stream from one of our mentors of The Product Mentor , Dustin Levy, lead a conversation around “Product Strategies for Non-Strategists”. Jordan has a BS in Biology from Union College and an MBA & MS in Information Systems from Boston University’s School of Management. Signup to be a Mentor Today!

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Userpilot

JUNE 25, 2021

Understanding this lets you craft a product marketing strategy for every stage of product adoption. Research shows that most 20th-century products followed this adoption behavior: Source: The Atlantic “ The 100-Year March of Technology in 1 Graph “ Let’s now take a look at the different stages of the Product Adoption Curve.

Analytic Tools 59

Analytic Tools Feedback Software Research Software User Testing 59

Userpilot

JULY 13, 2022

Startup product managers will learn a lot from the Review – blog from the First Round. Hacker Noon blog articles deliver a wealth of technical insights. The Reforge blog helps product managers with topics like analytics , team management and development, product leadership , or product strategy. First Round’s The Review.

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