Lenny Rachitsky

FEBRUARY 25, 2025

Step 1: Preparation (3-5 weeks) The preparation step is a foundational effort where a lot of the groundwork and due diligence is done to inform the strategy selection process. Then iron out any adjustments as a result of these reviews. Let’s dive into detailed guidance for each step.

Strategy 123

Strategy Technical Review Product Strategy Product Research 123

The Product Coalition

JANUARY 15, 2021

In Aug 2020, Google Play released the In-App Review API which lets app developers prompt users to submit Play Store ratings and reviews for the app without the inconvenience of navigating outside of the app or game. During the flow, the user has the ability to rate your app using the 1 to 5 star system and to add an optional comment.

Feedback Software 166

Feedback Software Systems Review Software Review Reporting Tools 166

The Product Coalition

MAY 19, 2022

A warehouse management system will help to organize the workflow effectively. What is a warehouse management system? A warehouse management system combines software, specific devices (for example, data collection terminals with a scanner), and IoT sensors to track inventory information.

Analytic Tools 147

Analytic Tools Systems Review Data Visualization Software Review 147

NextBigWhat

FEBRUARY 8, 2021

Why Narratives >>> Presentations. Powerpoint-style presentations somehow give permission to gloss over ideas, flatten out any sense of relative importance, and ignore the interconnectedness of ideas. A common question asked by executives when reviewing the product features in the PR is “so what?” On Output Metrics.

Systems Review 136

Systems Review Software Review Books Customer Experience 136

The Product Guy

OCTOBER 9, 2018

First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder). What systems/metrics/processes do we need to measure and track winning? How do we win?

Weak Development Team 326

Weak Development Team Product Strategy Strategy Development 326

The Product Guy

JUNE 25, 2018

When seeking guidance from a superior, make an effort to present your solution or describe how you are thinking of approaching the situation. Present the context and be specific on your needs and agree on an expected timeline. You’re working diligently on a high priority ask, but then you get blindsided by a request from a stakeholder.

Product Management 300

Product Management Product Manager Reporting Tools Technical Review 300

The Product Coalition

MARCH 6, 2023

Now that the COVID pandemic is over, travel management systems are valuable because business travel is back on the table. Consequently, travel software development companies come up with a solution called travel management system. What is a travel management system?

Reporting Tools 143

Reporting Tools Travel Systems Review Data Visualization 143

UX Planet

SEPTEMBER 8, 2024

Image by Cody Cai Design system governance models help organizations manage and maintain design systems across teams and products. There are three popular models —  Solitary , Centralized , and Federated  — each offer different approaches to how design systems are governed within an organization. Image by Nathan Curtis.

Reporting Tools 105

Reporting Tools Feedback Software Government Systems Review 105

Intercom, Inc.

AUGUST 11, 2020

It was first proposed after Benjamin Whorf, a fire safety inspector at the time, observed how oil workers treated empty oil barrels as less hazardous than full oil barrels, despite them being equally flammable due to the traces of oil remaining in them. We had terminology replacements drafted and people with an appetite to make changes.

Technical Review 289

Technical Review Software Review Systems Review Fractional CTO 289

UX Planet

JANUARY 29, 2024

Exploring How AI Will Revolutionize Design System Creation, Maintenance, and Usage Design systems are an important part of every product app or website. Apart from the use and growth of design systems, the revolution of AI technology is here, and it will affect many places in our design process. But how will it be affected?

Analytic Tools 98

Analytic Tools Systems Review Data Visualization Software Review 98

Intercom, Inc.

JUNE 23, 2021

As a result, you’ll find no shortage of articles telling you how to write a review – or as they’re commonly known, a post mortem – of your incident. In the past, we asked a set of five questions during incident reviews at Intercom: Do we know what happened? What could our systems do better? Focus on the details.

Systems Review 129

Systems Review Software Review Construction Reporting Tools 129

Lenny Rachitsky

JANUARY 7, 2025

IDEs) that help you write code with the help of AI Let’s review the most popular tools in each category to see what they can do and what we can build. Claude goes one step beyond ChatGPT’s abilities with their Artifact system. For example, I built this presentation app (with live Q&A and polls!)

Feedback Software 142

Feedback Software Data Visualization ChatGPT Software Review 142

Product Innovation Educators

MAY 18, 2020

Instead, I review the lessons learned from myself and my team that created and launched the summit. Speaker sessions: some presentations, some interviews. [11:24] Live Kickoff—I presented and had two moderators helping. ” We had both presentation and interview sessions, and we needed to better communicate which are which.

User Testing 320

User Testing Research Software Feedback Software Reporting Tools 320

Roman Pichler

JANUARY 7, 2020

But don’t forget to regularly review the product roadmap —at least once every three months, as a rule of thumb. Then draw a coordinate system that takes into account time, captured as sprints, and effort in the product backlog, which might be expressed as story points. Rough, high-level estimates are sufficient.

Technical Review 264

Technical Review Customer Experience Systems Review Feedback Software 264

UX Planet

JANUARY 12, 2025

Why Data Tables Are Important in Application Design Organized: Presenting Data in a Meaningful Way. User Benefits: Customizable View: Allowing users to adjust column widths empowers them to personalize the table layout based on their specific needs, making the data presentation more relevant and user-friendly.

Data Visualization 111

Data Visualization User Testing Customer Experience Customer Feedback 111

Intercom, Inc.

DECEMBER 17, 2018

The research process for even small purchases can be long and difficult: there are reviews to read, content to consume, docs to check, and questions to be asked. You can have a live chat message automatically present quietly on this page, pop up in a window, or even show specific information. Your signup process. Returns or exchanges.

Research Software 217

Research Software Reporting Tools User Testing Feedback Software 217

Product Innovation Educators

NOVEMBER 20, 2023

They make sure all the people present understand what the stage-gate process means to our overall business. 15:58] What benefits have you seen from an information management system? 19:21] How do you schedule reviews? We meet twice a month, but we don’t review every project every month. We also have pre-approvals.

Research Software 278

Research Software User Testing Government Systems Review 278

Userpilot

MAY 17, 2025

In this article, I highlight my tried and tested system for doing just that. This system feels less like a tutorial and more like the use of targeted helpful nudges. Function-oriented onboarding I prefer this system if the app has unique but familiar features. How is mobile onboarding different from web app onboarding?

Research Software 82

Research Software Onboarding KPIs User Testing Customer Experience 82

The Product Coalition

DECEMBER 23, 2021

Fintech software represents specific challenges due to diverse dynamic content, graphs, tables, and more. For instance, by deeply analyzing the needs of the clients with visual impairment, UX experts can choose the most vital aspects presented in the graph and provide their text description correspondingly.

Weak Development Team 187

Weak Development Team UX User Testing Technical Review 187

Intercom, Inc.

MARCH 3, 2020

We’re confident this won’t help people game our system, but it will give you the best chance to show us your strengths. For example, we might really admire your visual design work, but we’ll also want to see how you influence product strategy, define the problem, understand the system, collaborate with others, and more.

Research Software 290

Research Software Feedback Software User Testing Systems Review 290

Lenny Rachitsky

JANUARY 14, 2025

Her background is in developer tools and distributed systems. These metrics are designed to be used together as a system to provide a balanced look at overall team performance. It’s important that this metric is used only as a system health metric, and always alongside other metrics in the framework.

Product Research 132

Product Research Research Software Data Visualization Reporting Tools 132

Lenny Rachitsky

NOVEMBER 12, 2024

He’s an individual contributor (IC) PM who leverages AI tools and a suite of productivity systems to get more done with fewer resources (and management layers). Instead of spending valuable time after the meeting reviewing notes and drafting a summary, do the work in the meeting itself. “Fairness” isn’t coming.

Product Research 115

Product Research Reporting Tools Data Visualization Product Management 115

UX Planet

JANUARY 18, 2025

Prepare a counteroffer: If the offer seems low, present market data (from platforms like Glassdoor or Payscale) to negotiate higherpay. Could you share the written offer so I can begin reviewing and planning? Get legal advice: Dont sign restrictive terms without a lawyers review. Figma,Asana).

Reporting Tools 111

Reporting Tools Research Software Data Visualization Systems Review 111

Product Management University

MARCH 23, 2023

The telling demos are more like an introductory training class on the product versus a sales presentation. Can you explain how your system reads resumes from job applicants?” Telling demos aren’t going to energize anyone. They usually end with, “Thanks for the very informative demo. We’ll call you if we have any questions.”

Demo 243

Demo Product Research Systems Review Workshop 243

UX Planet

DECEMBER 6, 2024

Natural Language Processing (NLP) is another game-changer, making it possible for systems to understand and respond to human language. The explainability of AI decisions helps users understand why certain content or features are presented and thus strengthens trust. As mentioned above, transparency is another important issue.

Feedback Software 89

Feedback Software Research Software Analytic Tools Data Visualization 89

Agile Velocity

AUGUST 19, 2020

STATIK (Systems Thinking Approach To Implementing Kanban 1 2 ) can be a great technique to help teams get up and running quickly, even teams that are using Scrum. . How does work flow through the team/system? . How to design a kanban system that allows us to visualize and manage the work? Design kanban systems .

Feedback Software 119

Feedback Software Analytic Tools Systems Review Data Visualization 119

UX Planet

JANUARY 22, 2025

Krathish Prakash and I conducting a Moderated RemoteTest We used a variety of recruitment platforms to find our perfect users which included- Analyzing findings We created FigJam boards to review our notes and jot down key insights from our interviews.

Data Visualization 98

Data Visualization Research Software Feedback Software Reporting Tools 98

Intercom, Inc.

JUNE 9, 2021

With these challenges in mind – and after collecting tons of feedback and reviewing engagement scores from those initial groups of new hires – we had to take a pause to plan and iterate our experience. Presenting skills. It’s more difficult to communicate the way we work and the nuances of our culture. Support elements .

Feedback Software 253

Feedback Software Customer Experience Systems Review User Testing 253

Product Innovation Educators

JULY 17, 2023

Do the net present value calculations with correction factors for likelihood of success. When you do a portfolio review and re-rank all the projects, you find out that a few of them that look shiny and bright at the beginning are not quite so shiny and bright over time. Have a good data system. Have a tough portfolio manager.

Telecommunications 255

Telecommunications Research Software Feedback Software User Testing 255

Userpilot

JUNE 19, 2023

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. They should also support mobile learning and integrate with other organizational systems, like HR.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Systems Review 98

Intercom, Inc.

FEBRUARY 26, 2018

This is a philosophy worthy of its own presentation. Be extremely mindful and diligent in understanding the security of companies you are outsourcing to. By reducing the amount of services we relied on, we reduced the amount of time (mental and physical) required to operate the new system. Create enduring competitive advantage.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

The Product Coalition

AUGUST 3, 2021

The Concept Map Target Audience: Product Teams and Leadership Intent: Sharing Vision and presenting the concept for acceptance The concept map helps you illustrate and present, well, a concept. But before you deliver your great idea, you need people to be primed and prepared to receive and review it with their mental frameworks.

Research Software 195

Research Software User Testing Customer Experience Construction 195

Intercom, Inc.

JANUARY 21, 2020

Otherwise, they’re flying in the face of a clear trend present in popular apps across the globe in many common use cases. This isn’t just due to the retail focus on the app, but specifically to Ticketmaster’s use of poster-like images featuring large text to sell tickets for events. The write stuff. of their first screen.

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

Product Innovation Educators

MARCH 4, 2025

Absence of hallucination – Was there any evidence of the AI inserting details that weren’t actually present in the customer data? An AI system, properly implemented, doesn’t have these same motivationsit simply reports what it finds in the data. Articulation quality – Was it well-expressed and understandable?

Artificial Inteligence 235

Artificial Inteligence Research Software Product Research User Testing 235

Userpilot

MARCH 9, 2023

That’s exactly what we explore in our review. With Pendo, you can collect retention data and present it in interactive charts. G2 reviewers give Pendo an average rating of 4.4 Pendo review. This may have something to do with the dummy data that are preloaded into the system. Pendo review.

Data Visualization 98

Data Visualization Software Review Analytic Tools Feedback Software 98

The Product Coalition

OCTOBER 6, 2020

On-demand apps are popular among the businesses due to the increased opportunities and brand recognition they are providing with the addition of extra revenue. Ratings and reviews Another feather in the cap added by these on-demand apps is the feedback system. This also builds a level of trust among the customers.

Feedback Software 176

Feedback Software Technical Review User Testing Systems Review 176

Product Innovation Educators

OCTOBER 7, 2024

Clarify the team assignment * Develop a Design Context Review * Set design objectives and constraints * Develop solution options Fifty-one percent of the design experience should be spent in the prototyping, testing, and iterating phase.

User Testing 283

User Testing Feedback Software Customer Feedback Product Management 283