Alchemer Mobile

MARCH 23, 2022

Christy and Ashley share findings from Apptentive’s annual mobile app engagement benchmark report , which is based on data from more than 1 billion mobile consumer voices. Watch the full webinar here or continue below. Want to download the slides from the webinar? You can do that here.

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Data Visualization Entertainment Healthcare Webinar 246

ProductPlan

JANUARY 18, 2023

Most product professionals have mixed feelings about annual planning, and while they may vary widely, they’re held very strongly. 41% of product managers rated their happiness with their current product planning process a three out of five in Product Plan’s 2022 Annual Product Manager’s Survey.

Webinar 52

Webinar Customer Experience User Testing Roadmap 52

Mind the Product

MAY 5, 2020

Ahead of the ninth Global Accessibility Awareness Day (GAAD) on May 21st and, at a time where digital products are very much in the spotlight, we’re digging deep into accessibility to better understand how we, as product managers, can improve our digital products. Introduction.

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Reporting Tools Research Software Product Management Product Manager 112

Alchemer Mobile

NOVEMBER 10, 2022

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Do you have the right tools to capture that voice? Mobile in-app feedback tools & solutions.

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Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Revulytics

SEPTEMBER 7, 2017

But even with the cloud’s increasing pervasiveness, on-premise software will not disappear. Talk to any CIO at an enterprise that made a substantial investment in on-premise software vs. SaaS and you’ll gather plenty of anecdotal evidence to that end. But even new enterprise software buyers are investing in on-premise software.

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization Reporting Tools 85

The Product HQ

MAY 10, 2024

Do you want to become a data product manager? With more digital and data-driven products, the demand for traditional product managers is now shifting from sales teams to data product managers. If you want to become a data product manager, this guide is for you. Otherwise, skip ahead.

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Data Visualization Customer Experience Artificial Inteligence Certifications 52

ProductPlan

MAY 22, 2020

.” A key insight shared by Melissa Perri, CEO of Produx Labs and author of Escaping the Build Trap during our “Getting Started with Product Ops” webinar series. It’s no secret that product management often looks different from one organization to the next. What is Product Ops, Exactly?

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Data Visualization User Testing Weak Development Team Customer Feedback 127

Mironov Consulting

DECEMBER 31, 2017

I get pulled into lots of discussions among product managers about the best ways to represent (and then present and present and present) roadmaps or backlogs, especially to internal sales/marketing/support audiences. Each functional group has its own product priorities, so each wants a different roadmap.

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Roadmap Fractional VPE CTO Coach Data Visualization 92

Alchemer Mobile

JANUARY 12, 2021

Use a real-time feedback tool such as Apptentive to quickly identify bugs, receive validation on core features, and inform your product roadmap. We highly recommend reading through our 2020 Mobile App Benchmark Report to see data from 5,000+ active users across 800+ mobile apps. Watch the Webinar: Your Product Launched.

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Feedback Software Data Visualization User Testing Reporting Tools 147

Userpilot

SEPTEMBER 12, 2022

Acquisition stage: Engaging with your digital ads, reading reviews on product listing platforms, and booking a demo or signing up for a trial. Referral stage: Customers review your product and recommend it through word-of-mouth. You can use these tools to track customer touchpoints in the app. In short — AARRR.

Analytic Tools 91

Analytic Tools Feedback Software User Testing Customer Experience 91

Gainsight

JANUARY 6, 2023

They’re investing in product experience (PX) and product-led growth (PLG) strategies to efficiently chart a path to durable growth—and smooth sailing when market conditions improve. We compiled our best product experience resources from last year, including blogs, ebooks, webinars, and more. Product Experience .

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Data Visualization Analytic Tools Customer Experience Research Software 52

ProductPlan

JULY 2, 2021

Our library of content helps thousands upon thousands of product people every month continue their education and understanding of the product space, thought-leadership, best practices, and trends, all for free. Similar to Google Search, you can search for anything product management-related. The Product Strategy Playbook.

Webinar 85

Webinar Reporting Tools Education Leadership 85

Userpilot

MARCH 26, 2024

You also have to build hype about the feature release on different platforms. The post-launch phase involves walking users through the feature with in-app onboarding flows, release notes, and live webinars. Book a demo to understand how it can fit into your feature launch roadmap. What is a feature launch plan?

User Testing 52

User Testing Feedback Software Product Research Research Software 52

Userpilot

MARCH 26, 2024

You also have to build hype about the feature release on different platforms. The post-launch phase involves walking users through the feature with in-app onboarding flows, release notes, and live webinars. Book a demo to understand how it can fit into your feature launch roadmap. What is a feature launch plan?

User Testing 52

User Testing Feedback Software Product Research Research Software 52

Userpilot

MARCH 26, 2024

You also have to build hype about the feature release on different platforms. The post-launch phase involves walking users through the feature with in-app onboarding flows, release notes, and live webinars. Book a demo to understand how it can fit into your feature launch roadmap. What is a feature launch plan?

User Testing 52

User Testing Feedback Software Product Research Research Software 52

Userpilot

MARCH 26, 2024

You also have to build hype about the feature release on different platforms. The post-launch phase involves walking users through the feature with in-app onboarding flows, release notes, and live webinars. Book a demo to understand how it can fit into your feature launch roadmap. What is a feature launch plan?

User Testing 52

User Testing Feedback Software Product Research Research Software 52

Userpilot

MARCH 26, 2024

You also have to build hype about the feature release on different platforms. The post-launch phase involves walking users through the feature with in-app onboarding flows, release notes, and live webinars. Book a demo to understand how it can fit into your feature launch roadmap. What is a feature launch plan?

User Testing 52

User Testing Feedback Software Product Research Research Software 52

Revulytics

NOVEMBER 8, 2018

Gartner has predicted that by 2021, 75% of software providers will rely on insights from embedded software usage analytics to inform product management decisions and measure customer health (Predicts 2018: Technology Go-to-Market).

Data Visualization 54

Data Visualization Customer Feedback Customer Experience Reporting Tools 54

ProductPlan

MARCH 17, 2021

But creating a truly customer-centric business model means balancing a lot of different factors, not just customer service. One report found that 80 percent of customers said the experience a company provides is just as important as its products or services. 3 What are the company’s goals for this product or service?

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User Testing Reporting Tools Data Visualization Customer Feedback 63

ProductPlan

MARCH 23, 2020

Since releasing both a webinar and book on the impact of feature-less roadmaps on your product strategy recently, we’ve gotten a lot of questions about why we’re so hostile to including features on product roadmaps. Features have long been the basic unit of measurement that product development teams track.

Roadmap 64

Roadmap Product Strategy Strategy Reporting Tools 64

Centercode

SEPTEMBER 24, 2019

Between analytics, surveys, support tickets, and customer testing, there are plenty of opportunities for your product management team to collect information about your customers’ experiences. Customer Validation (CV) is one of the main ways product managers are generating insights about their target market.

Product Research 55

Product Research User Testing Data Visualization Testing 55

ProductPlan

MARCH 17, 2021

But creating a truly customer-centric business model means balancing a lot of different factors, not just customer service. One report found that 80 percent of customers said the experience a company provides is just as important as its products or services. 3 What are the company’s goals for this product or service?

User Testing 52

User Testing Reporting Tools Data Visualization Customer Feedback 52

Gainsight

JANUARY 17, 2020

How do you prioritize what feedback gets incorporated into the product roadmap? Read on to learn how these six product professionals listen and act on customer feedback. 6 Customer Feedback Processes from Product Management Experts. These get routed directly to the product team. Product Manager | Blend.

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User Testing Customer Feedback Feedback Software Customer Experience 117

ProductPlan

JULY 19, 2021

Recent reports claim that diverse organizations outperform their competitors by 35%, according to a recent report by McKinsey & Company. The report also concluded that gender-diverse organizations outperform their nearest competitor by 15%. We find ourselves judging our own experiences, purchases, and solutions.

Customer Experience 52

Customer Experience User Testing User Experience Reporting Tools 52

ProductPlan

SEPTEMBER 28, 2022

Product-led growth is a business strategy in which a company uses its product as the primary tool to gain customers. Companies using a product-led growth strategy expect their product will sell itself. These companies make it easy for potential customers to try their products. Self-service trials.

Reporting Tools 59

Reporting Tools Customer Experience Feedback Software User Testing 59

Userpilot

SEPTEMBER 14, 2022

Successfully launching a product requires proper planning which usually follows specific steps and checklists. Both Product Marketing and Product Management teams need to work together. Product marketing is responsible for market research, product development, branding, advertising, and pricing.

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Product Research Feedback Software Research Software Product Marketing 80

ProductPlan

SEPTEMBER 3, 2019

Often here at the ProductPlan blog, you’ll find us writing about why it’s great to be a product manager. And obviously, a profession this awesome—where you bring products to market that could help thousands or even millions of people—can’t always be easy. Product management (PM) is a challenging career.

Product Management 56

Product Management Product Manager Reporting Tools Data Visualization 56

Mironov Consulting

APRIL 12, 2020

Then Onto Crisis Product Strategies. As product managers and leaders, though, we also have to think about how the crisis has changed the needs of our users/customers. Anonymizing some examples from last week’s coaching calls: You might have a SaaS product for arts and social service organizations. Sound Byte.

Customer Experience 140

Customer Experience Reporting Tools Technical Review Transportation 140

Userpilot

FEBRUARY 4, 2022

We’ll also go over how to improve essential SaaS sales metrics like customer acquisition cost, annual recurring revenue, average purchase value, and expansion MRR so you can make the most out of your SaaS product. SaaS sales can be broken down into three models: self-service, transactional, and enterprise. The self-service model.

Feedback Software 92

Feedback Software Research Software Reporting Tools Onboarding KPIs 92

Gainsight

APRIL 21, 2022

Though the past two years were some of the most challenging times for businesses, it did not stop one of the most difficult seasons from producing hypergrowth for product-led companies. We compiled our best Product Experience resources from last year, from blogs, ebooks, and webinars. Creating a Product Roadmap?

Customer Experience 52

Customer Experience Data Visualization Analytic Tools User Testing 52

Userpilot

FEBRUARY 20, 2024

What is a data product roadmap? What roadmap metrics should you be tracking? We also share software products you can use to create a foolproof product roadmap and drive product-led growth. Data product roadmaps vs product roadmaps: What’s the difference?

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Data Visualization Feedback Software Research Software User Testing 89

ProductPlan

FEBRUARY 14, 2023

Keep your calendar updated—along with your status icons on your asynchronous messaging platform of choice—so your team can quickly see if you’re available for an impromptu interaction. As discussed in our “Working Better Together” webinar, asynchronous video is an often overlooked yet versatile communication tool for remote leaders.

Feedback Software 59

Feedback Software Reporting Tools Crowdsource Customer Experience 59

Alchemer Mobile

MARCH 18, 2021

Apptentive’s annual Mobile App Engagement Report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement. And today I am super excited to share some of the key insights from our 2021 Mobile App Engagement Benchmark Report. So bear with my enthusiasm.

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User Testing Webinar Data Visualization Feedback Software 173

Userpilot

OCTOBER 29, 2020

You may want to jump to a relevant section: Who’s a Product Marketing Manager? Product Marketing Manager’s Role and Responsibilities (depending on the company). What’s the difference between a Product Manager, Product Marketing Manager, and a Marketing Manager? Writing help docs.

Analytic Tools 95

Analytic Tools Feedback Software Onboarding KPIs Product Marketing 95

Usersnap

FEBRUARY 6, 2021

Marketing, customer support, and product managers can check out these CX resources to stay ahead of the curve: Awesome reads to help you improve customer experience. How to Use Product Feedback to Boost Customer Experience. Fortunately, customers aren’t the only ones with ample available information. By Usersnap. By Steve Jobs.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Gainsight

MAY 13, 2020

Those existing customers will be scrutinizing outcomes to ensure your software is delivering results and if you can’t deliver value to them, they will likely churn. We wrote about our process here and we are hosting a follow-up webinar dedicated to our Risk Management approach with Gainsight customer FinancialForce. .

Data Visualization 59

Data Visualization Feedback Software Analytic Tools User Testing 59

Gainsight

MARCH 21, 2019

We think about it like this: On the two-by-two, the x-axis is outcomes, or you could call it ROI or business value realization—is the customer achieving their desired outcome with your product or service? Are you telling them in dollars how much your product or service is putting back into their pocket? Define ROI goals.

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Customer Feedback Customer Experience User Testing Feedback Software 78