Mind the Product

MARCH 12, 2020

It defines, communicates, supports, and improves important operations which can be standardized, such as communication, planning processes, team gatherings, and training. What product ops is. How it’s become a critical function for scaling effective product teams. What Product Managers do.

Product Research 187

Product Research User Testing Weak Development Team Customer Experience 187

The Product Coalition

FEBRUARY 13, 2021

This means you can save time and money developing features customers really care for and reduce risks of undesirable effects on your customers. In addition, this person works closely with the experimentation teams to ensure that they are aligned with the overall business objectives, measure results objectively and follow best practices.

Reporting Tools 109

Reporting Tools Feedback Software Data Visualization User Testing 109

Mironov Consulting

NOVEMBER 2, 2018

Most product companies have a few things in their roadmaps that are specifically for single customers – I call these sales one-offs. Good estimation and busy technical team are the keys to success. So I see product companies succeed by shipping standard products , and selling those identical bits many times to many customers.

Reporting Tools 108

Reporting Tools Weak Development Team User Testing Feedback Software 108

Mironov Consulting

JULY 28, 2022

Apologizing in advance: I’m intentionally exaggerating the differences between two broad corporate groups: wildly oversimplified roles and attitudes and reward systems.  Each Enterprise Sales and Solutions Teams… Are paid/rewarded/promoted for working with individual prospects or customers one at a time.  Sales

Reporting Tools 133

Reporting Tools Software Review Technical Review Weak Development Team 133

People-First Product Leadership

FEBRUARY 12, 2024

As you can likely guess if you’ve been following this newsletter, I fall on the side of favoring collaboration as being a key area of focus for performance reviews. Performance is considered at a team, scrum or project level. Introversion or extroversion are irrelevant as its the work of the team that does the talking.

Artificial Inteligence 52

Artificial Inteligence User Testing Product Management Product Manager 52

Userpilot

SEPTEMBER 4, 2023

However, many firms fail at successful implementation due to common pitfalls. Blue ocean strategy is especially relevant today as many industries are seeing declining profits and growth due to commoditization and saturation. The focus is on developing new demand and reconstructing market landscapes to make rivals obsolete.

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software User Testing 90

Userpilot

SEPTEMBER 4, 2023

Earn advocacy by exceeding expectations and proactively seeking referrals, reviews, testimonials, and feedback. Effective journey mapping entails customer research, gathering cross-functional teams, brainstorming sessions, and refining maps based on data and feedback. Register here for FREE to get an inside scoop!

Data Visualization 98

Data Visualization User Testing Analytic Tools Customer Feedback 98

Mironov Consulting

SEPTEMBER 23, 2023

Services companies (aka custom development, agencies, outsourcing/nearshoring, contract engineering, consultancies, any work-for-hire) primarily market/sell the time and expertise of their people.  Work  (“Our AI-based tech support lookup product will cut your support costs by 25-35%.”)

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product-Led Onboarding by Ramli John and Wes Bush is a new book about how to implement user onboarding for the ultimate customer retention. How to build an onboarding team.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Business of Software Conference

OCTOBER 11, 2023

As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS! How will we win?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Userpilot

APRIL 4, 2022

Product localization impacts nearly every function in the company: engineering, product , marketing , customer support, and even legal and compliance. Marketing will plan ad campaigns in the new markets. Is it written by professional UX writers or non-native English-speaking developers or designers?

Reporting Tools 98

Reporting Tools Strategy User Testing Customer Experience 98

Userpilot

MARCH 16, 2024

With so many alternatives on review sites, it’s a bit tricky to really choose one. Appcues is a robust product adoption and user onboarding platform for web and mobile apps. It enables product teams to create, implement, and test personalized in-app onboarding experiences.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Mironov Consulting

FEBRUARY 6, 2020

Just as every organization needs a finance/accounting team that follows GAAP and tracks cashflow. So we should take the time to propose various metrics, review them with our teams, argue a bit, and consider our first choices as experiments rather than instant full-year commitments. 15 days in their IT queue for system access?

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

Mind the Product

JANUARY 28, 2019

They go from planning one product to the next, foregoing the opportunity to establish fundamental product instincts, which only develop after managing the same product for an extended period of time. They never accumulated any substantial product management scar tissue. They never unlearned being self-centric.

Product Management 137

Product Management Product Manager Customer Experience User Testing 137

Userpilot

MARCH 30, 2024

With so many alternatives on review sites, it’s a bit tricky to really choose one. Whatfix is a digital adoption platform that helps enterprise organizations with onboarding, training, and supporting their employees or customers. Get a Userpilot demo and drive your product growth code-free.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

SEPTEMBER 4, 2023

However, many firms fail at successful implementation due to common pitfalls. Blue ocean strategy is especially relevant today as many industries are seeing declining profits and growth due to commoditization and saturation. The focus is on developing new demand and reconstructing market landscapes to make rivals obsolete.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Mironov Consulting

JUNE 28, 2018

So I see a distinct set of challenges and (therefore) required skills for enterprise product managers that are less important for B2C and low-end SMB product managers. Long Sales Cycles, Weak Attribution, Few Data Points. From social team: “4500 likes and retweets of our latest post!” Digging in: 1.

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Userpilot

MARCH 16, 2024

With so many alternatives on review sites, it’s a bit tricky to really choose one. Chameleon is a product adoption platform. It enables SaaS teams to leverage real-time user data to build beautiful on-brand experiences, improve user onboarding, and drive product-led growth.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Mind the Product

JULY 24, 2019

He also encourages us to let go of the need to be right (difficult for many product managers) and enlist our teams to help us answer: What problem are we solving? Brandon Chu , General Manager and Director of Product, Platform at Shopify, gave us insights into the challenges of managing platforms. Who are we solving it for?

Research Software 99

Research Software Feedback Software User Testing Product Research 99

Userpilot

SEPTEMBER 4, 2023

Earn advocacy by exceeding expectations and proactively seeking referrals, reviews, testimonials, and feedback. Effective journey mapping entails customer research, gathering cross-functional teams, brainstorming sessions, and refining maps based on data and feedback. Register here for FREE to get an inside scoop!

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Userpilot

MARCH 16, 2024

With so many alternatives on review sites, it’s a bit tricky to really choose one. UserGuiding is a no-code product adoption tool that lets users create in-app walkthroughs, guides, and checklists. Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

MARCH 18, 2024

With so many alternatives on review sites, it’s a bit tricky to really choose one. Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

MARCH 18, 2024

With so many alternatives on review sites, it’s a bit tricky to really choose one. Whatfix is a digital adoption platform that helps enterprise organizations with onboarding, training, and supporting their employees or customers. Get a Userpilot demo and drive your product growth code-free.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

NOVEMBER 18, 2020

That review on Capterra you didn’t ask for? What is so attractive about power users is that they help you to market and sell your product. What is so attractive about power users is that they help you to market and sell your product. Power users are getting a lot out of using your tool. Also a power user.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Userpilot

OCTOBER 19, 2021

Said every product manager and product marketing manager currently working in SaaS ever ??????! The best ways to promote customer retention differ depending on the stage of development your SaaS is at. But that means different things at different stages in your business's development. Early-stage SaaS.

Feedback Software 98

Feedback Software Analytic Tools User Testing Customer Feedback 98

ProductPlan

FEBRUARY 24, 2021

As a product marketer working for ProductPlan, you could argue that any competitive analysis I write about these two platforms will be biased. Regarding how easy it is to build and edit roadmaps within each tool, let’s refer to Capterra, a popular site for software reviews and comparisons. out of 5) to Roadmunk’s 4.3.

Feedback Software 52

Feedback Software Data Visualization Software Review User Testing 52

ProductPlan

FEBRUARY 24, 2021

As a product marketer working for ProductPlan, you could argue that any competitive analysis I write about these two platforms will be biased. Regarding how easy it is to build and edit roadmaps within each tool, let’s refer to Capterra, a popular site for software reviews and comparisons. out of 5) to Roadmunk’s 4.3.

Feedback Software 52

Feedback Software Data Visualization Software Review User Testing 52

Userpilot

FEBRUARY 27, 2023

With so many alternatives on review sites, we know it’s really tricky to choose “the one” We’ll spill the beans though – Spekit is not really a customer feedback tool, you can use it for employee feedback collection, that’s it. TL;DR Collecting customer feedback is an important task for any product team.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 21, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Customer feedback refers to the insights you collect from people about their experience in using your product and interacting with your product service teams. It helps keep teams aligned with the shared feature-planning guide.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 27, 2023

There are so many options on review sites that choosing one can be a bit challenging. You also need to consider your budget when choosing a product. Here is why customer feedback matters: Understand whether customers see value in your product and if it meets their needs. Is Whatfix or Apty the best tool for customer feedback?

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 27, 2023

There are so many options on review sites that choosing one can be a bit challenging. You also need to consider your budget when choosing a product. Here is why customer feedback matters: Understand whether customers see value in your product and if it meets their needs. Is Whatfix or Spekit the best tool for customer feedback?

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Business of Software Conference

JULY 20, 2020

She is also one of the most regularly published authors in the Harvard Business Review. Do you empower small, agile teams? So, as a business begins to discover its business model, its product market fit it begins to enjoy the recipe for success or, more specifically, its leaders do. Now here’s the problem.

Weak Development Team 75

Weak Development Team Reporting Tools Research Software Data Visualization 75

svpg

SEPTEMBER 30, 2016

Article: Behind Every Great Product. I titled the paper, “Behind Every Great Product” and it was inspired by the classic Good Product Manager / Bad Product Manager by Ben Horowitz. The paper proved popular and helped many teams to get a better understanding of just what product was all about.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Userpilot

JULY 13, 2021

An interactive walkthrough is a step-by-step product guide leading to activation. SaaS companies use walkthroughs to onboard new users, highlight secondary features , and train new staff. A walkthrough is not a linear, blow-by-blow account of all of your product features. Speed is of the essence here. Employee onboarding.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Userpilot

OCTOBER 31, 2022

You might also want to set up a comprehensive in-app resource center to help users solve their own problems – and reduce the burden on your support team. Userpilot was designed specifically with SaaS product teams, who want to enhance their user onboarding, in mind. The best thing about Userpilot’s engagement layer?

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 98

Userpilot

FEBRUARY 27, 2023

There are so many options on review sites that choosing one can be a bit challenging. You also need to consider your budget when choosing a product. Here is why customer feedback matters: Understand whether customers see value in your product and if it meets their needs. Is Userlane or Apty the best tool for customer feedback?

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 23, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Here is why customer feedback matters: Understand whether customers see value in your product and if it meets their needs. Uncover weak spots of your product and bottlenecks that disturb the customer journey.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52