Userpilot
APRIL 14, 2023
TL;DR SaaS onboarding is the process of getting new users acquainted with your product and teaching them how to get value out of it. A robust onboarding strategy can boost product adoption and lifetime value while reducing churn as well as the number of support tickets your representatives need to deal with. What is SaaS onboarding?
Pragmatic Marketing
AUGUST 20, 2019
More than one-third of Canadian consumers have experienced the consequences of a security breach of hack, according to research conducted by PCI Pal , a company that provides secure payments to contact centers. Survey respondents said they would feel better about data security if. So, what will make consumers feel more comfortable?
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Intercom, Inc.
NOVEMBER 20, 2018
Despite that value, however, there’s a drawback – a lack of formal sales training and sales process can seriously undermine those initial efforts. In this post, I outline how SaaS founders should modify their approach and implement a simple sales methodology to increase their odds of success. .
Userpilot
SEPTEMBER 18, 2021
Aspiring product marketers – are you worried about nailing your product marketing manager job interview? Whether this is your first product marketing job or if you're moving to a new company, product marketing interviews can be intimidating. What is the product marketing manager role?
Amplitude
MARCH 11, 2020
Roadmapping is at the core of product strategy and product management. As a product person, and the VP of Product at Yesware , I’ve never come to fully embrace the discussion of what each team would deliver, in what sequence and within a long timeframe. Product management is moving towards outcome-based product-planning.
ProductPlan
NOVEMBER 19, 2021
What is a Product Management System? As a product manager , you’ll want to answer a series of questions before you start work. And at least one dedicated software application to help you take your products from concept to launch. As we look for a solution to create, what should our initial research phase include?
The Secret PM Handbook
OCTOBER 9, 2018
Co-opting product management into sales. My good friend Geoffrey Anderson ( @ganders2112 ) recently wrote about a situation we product managers sometimes find ourselves in. When sales are not going well, company leadership might ask product management come in to help hit the numbers. Often] not a great idea.
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