Userpilot

MARCH 17, 2022

End-user training bridges the gap between mere signups and actual usage of SaaS products. People are not likely to find value in a software product if they are left alone to figure everything out. Many of them will leave the moment they encounter friction or perceive the SaaS product as too complex for them.

Analytic Tools 105

Analytic Tools Feedback Software User Testing Customer Experience 105

UX Studio

JANUARY 10, 2019

Whether you have a new or an existing product, you need to get to know your audience, explore their pain points and needs. Product teams need to learn how to exclude their biases and leverage quantitative and qualitative data in order to provide the best possible solution and choose the most reasonable direction for their product roadmap.

Product Research 83

Product Research Research Software UX Feedback Software 83

Product Talk

MARCH 13, 2019

I want to share a little bit more about the work that I am doing there as I think it’s relevant for people working at companies who are starting to adopt continuous discovery practices (in other words, many of you). Students learn the same design process I teach to the product teams that I coach. It will look very familiar to you.

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The Product Coalition

JANUARY 21, 2021

In the DevOps scenario, the QA team integrates into the software development and testing process to ensure the seamless development of infrastructure, process smoothly, and make sure all changes function as expected. Why is QA testing needed when implementing DevOps? Plan the tests?—? Design the tests?—?

Reporting Tools 171

Reporting Tools User Testing Product Research Testing 171

Userpilot

JUNE 12, 2023

Marketing surveys let you understand brand perception, analyze customer sentiment , and identify improvement areas. But what kind of surveys should you be sending, and how do you frame your questions to elicit the right answers from respondents? Read on to find 12 important survey types and sample questions to ask.

Data Visualization 82

Data Visualization Product Research Research Software Analytic Tools 82

UX Studio

FEBRUARY 6, 2019

Learning how to get continuous feedback on your product and taking the design process to the next level requires conscious product decisions. UX Research is one of the most essential part of this process. Learn the basics of UX Research. Learn the basics of UX Research. Why is this training special?

Product Research 77

Product Research Research Software UX Feedback Software 77

Gainsight

MARCH 4, 2024

As a training or operations professional, you’ve probably faced plenty of questions regarding ROI (return on investment) from colleagues when evaluating an online learning initiative. For online training programs, data plays a critical role from beginning to end. Let’s start with the business success metrics for workforce training.

Reporting Tools 52

Reporting Tools Data Visualization Onboarding KPIs User Testing 52

Usersnap

JUNE 18, 2020

This article is brought to you by Usersnap , a user testing tool that helps you to communicate visually. The methodology of User Acceptance Testing (UAT) is pretty straight-forward. The implementation itself requires some in-depth knowledge on the available types of User Acceptance Testing, though. Get a 15-day free trial here.

User Testing 105

User Testing Product Research Feedback Software Customer Experience 105

Split

AUGUST 18, 2022

However, there are simple testing ideas you can try to make the most of a difficult situation. When decisions become difficult to make, A/B tests offer an accurate and reliable estimate. What are examples of cost savings that you want to A/B test? The best approach is to run an A/B test. Cost Saving. Cheaper Providers.

User Testing 98

User Testing Customer Experience Product Research Testing 98

UX Planet

MARCH 2, 2024

When I first began working on an AI project nearly a year ago, I frequently reflected on the process for developing GenAI products. Part 1: The need for Reevaluation If you have worked on the GenAI products/ features before or are just starting, you might find adopting a reverse engineering approach beneficial.

Product Research 69

Product Research Research Software User Testing Analytic Tools 69

Product Talk

FEBRUARY 16, 2022

As a product discovery coach, I get asked a lot of questions. This makes complete sense—as people read my book, take one of my courses , go through my training , or watch one of my talks, they naturally wonder about applying the concepts of continuous discovery to their own work. Get in touch to let me know! Tweet This.

Product Research 256

Product Research Engineering Webinar Testing 256

Userpilot

SEPTEMBER 2, 2022

In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. TLDR; Instructional design software helps you create custom eLearning courses and training material. They usually feature engaging elements like responsive content, interactive surveys , and the option to create quizzes.

Analytic Tools 96

Analytic Tools Feedback Software Reporting Tools Software Review 96

Mind the Product

NOVEMBER 21, 2018

The Mind the Product training curriculum is written in collaboration with dozens of expert product managers from countries and companies around the world. One the most consistent and frequent lessons that we teach in different workshops is “test early, test often”, also known as lean methodologies.

User Testing 99

User Testing Product Research Testing Data Visualization 99

Alchemer Mobile

OCTOBER 30, 2018

Are you ready to invest in your future and help the global community of product managers? Because so many Apptentive community members are in product management, we’re combining forces to drive more responses to the survey, which will yield better learnings for us all. The survey only takes 15 minutes to complete.

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Product Research Data Visualization Product Management Product Manager 140

Centercode

SEPTEMBER 29, 2020

This is exactly how most companies have traditionally treated their beta and related late-stage customer testing programs. They only see these programs as an insurance plan — a checkbox on top of other investments already made in critical areas like market research, quality, and user experience. Benefits for product teams.

User Testing 84

User Testing Product Research Testing Customer Experience 84

Split

JULY 22, 2022

Yet, when it comes to preparing A/B tests for the product features your company builds and deploys, “in the dark” is often where you’re forced to operate. Did all the people in your test sample complete the experiment you served without hesitation? The goal of trigger testing is to focus your event capture on the right users.

User Testing 75

User Testing Product Research Testing Weak Development Team 75

Usersnap

JUNE 10, 2021

Surely all software companies are familiar with beta testing, but how well do you actually do it? We talked to Colin Ulin, senior software engineer at Pocket Prep, about their low-effort high-outcome beta testing strategy and design-thinking development process. A feedback-driven example of beta testing.

Feedback Software 122

Feedback Software User Testing Reporting Tools Data Visualization 122

Product Management University

OCTOBER 16, 2023

Here’s a simple example of portfolio positioning and how it makes your product positioning more strategic. Your accounts payable product improves the customer’s cash flow. Your accounts receivable product further enhances cash flow. Let’s give it the acid test. It sounds strategic.

Positioning 147

Positioning Product Research User Friction Differentiation 147

Userpilot

NOVEMBER 21, 2023

Do you even need a product launch checklist? More importantly, you will find here 2 different checklists: one for new products and the other for updates or feature releases. We also share some best practices for product managers on how to pull off a successful product launch. What is a product launch checklist?

Product launches 91

Product launches User Testing Product Research Analytic Tools 91

Centercode

AUGUST 7, 2020

It’s the number one objective driving your product’s success. You need thorough test coverage before release — that is, you need to see how your product’s features and functions perform with real customers in their actual environments. Centercode is uniquely built for beta testing. Product Managers.

User Testing 78

User Testing Product Research Reporting Tools Testing 78

Userpilot

FEBRUARY 28, 2023

In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions. User onboarding feedback gives insights into the quality of the onboarding experience and can help reduce the time to value.

User Testing 89

User Testing Customer Feedback Feedback Software Product Research 89

Userzoom

JULY 31, 2019

In honour of us sprucing up our own Tree Test Results capabilities , we thought we’d update our classic beginner’s guide to Tree testing. Here we’ll be answering the following questions: What is tree testing? How do I run my own tree testing? What is tree testing? Example of a Tree Test.

User Testing 118

User Testing Product Research Testing Research Software 118

Userpilot

MARCH 27, 2024

The secondary navigation of your website or application can make or break product engagement —that’s how essential it is. Amplitude provides a side panel for historical navigation and resource discovery. Collecting navigation feedback with surveys to refine and improve secondary navigation based on user insights.

Feedback Software 101

Feedback Software Research Software Data Visualization Product Research 101

UX Planet

FEBRUARY 20, 2024

Review of seven popular GPTs for product designers You can find these GPTs at [link] and you must have a ChatGPT Plus subscription to use them. Let’s try to create an Instagram post for a specific product: a robot dog toy for kids. Let’s ask the tool to write a code for an online survey with 3 specific questions.

User Testing 81

User Testing Product Research ChatGPT Customer Experience 81

Product Talk

DECEMBER 11, 2019

Hi there, Product Talk readers! Here at Product Talk, we’re excited about showcasing what good product management looks like. That’s why we recently launched the Product in Practice series , where we’re highlighting excellent work that different product teams are doing. It’s me, Melissa. I’m Teresa’s blog editor.

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Research Software Product Research User Testing Data Visualization 153

Userpilot

JANUARY 20, 2024

How do you conduct root cause analysis in product management? We also explain why it’s important for product managers and share useful tips. Next, conduct further research, run experiments , and dig deeper into issues to validate or refute the hypotheses. What is root cause analysis in product management?

Feedback Software 110

Feedback Software Analytic Tools Research Software User Testing 110

Intercom, Inc.

NOVEMBER 26, 2018

It was the culmination of a huge amount of work by multiple product teams, and vast amounts of research by our machine learning experts. We have long been a valuable source of customer feedback to the Product team , while we also take part in the QA process and beta test new feature rollouts, providing direct feedback and guidance.

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User Testing Data Visualization Customer Feedback Customer Experience 164

Gainsight

FEBRUARY 15, 2023

Right before our holiday break, I sat down with internationally acclaimed Speaker and Product Discovery Coach at Product Talk , Teresa Torres. As a Product Discovery Coach, Teresa helps teams gain valuable insights from customer interviews, runs effective product experiments, and drives product outcomes.

Product Research 52

Product Research Feedback Software Customer Experience User Testing 52

Userpilot

OCTOBER 31, 2023

This ensures your product remains enjoyable for users, boosting retention and loyalty. We will also go over free and paid product analytics tools that can help facilitate the process. It includes feedback gathered through user interviews, surveys, and usability testing. NPS survey built in Userpilot.

Data Visualization 91

Data Visualization Analytic Tools Feedback Software Research Software 91

UX Studio

JULY 4, 2018

As a consequence, they open up interesting new territories in UX research, too. VR in UX research can serve as an individual tool to explore user needs and test complex user experiences. We collected some best practices for those looking to learn more about or just getting started with VR user testing. VR in UX research.

User Testing 73

User Testing Research Software Product Research Feedback Software 73

Userpilot

APRIL 30, 2024

Marty Cagan is a popular name in the product management world. In many ways, he has shaped how successful products are built and how teams can be organized to work toward excellence. Marty Cagan is a well-known figure in the product management and technology industry. Who is Marty Cagan?

Analytic Tools 93

Analytic Tools Research Software Feedback Software Books 93

Userpilot

JANUARY 26, 2023

How does it contribute to product success? How do you embed it into your product management processes? Product managers need empathy skills to better understand user needs , choose the right problems to solve, and find solutions that will work best in their unique circumstances. What do you need customer empathy for?

User Testing 94

User Testing Product Research Customer Feedback Customer Experience 94

Userpilot

OCTOBER 9, 2023

Considering a product pilot to gather feedback on your recent innovation? TL;DR A pilot is a test release of a product or feature to a select group of users, designed to gather feedback and validate assumptions. A minimum viable product (MVP) is used to test the feasibility and viability of a new product idea.

Feedback Software 97

Feedback Software Analytic Tools Data Visualization User Testing 97

The Product Coalition

APRIL 17, 2023

Features of Generative AI The key features of generative AI are: Creativity : Large datasets are employed by generative AI models to learn patterns and features that are later applied to create new data that resembles the training data. These models can be trained using various data, including text, photos, videos, music, and audio files.

Generative AI 120

Generative AI Feedback Software Research Software User Testing 120

Modus Create

SEPTEMBER 30, 2020

Automated tests can help to speed up delivery, reduce errors, and save testing engineers time to run comprehensive and complex tests. However, before automating all test cases, it is necessary to make a rigorous assessment of what can be automated, when, how, and what cost and effort is required to achieve the goal.

User Testing 98

User Testing Software Review Product Research Testing 98

Userpilot

APRIL 28, 2022

How can it help product managers in the product development process? This article covers Teresa’s Torres famous opportunity solution tree method for continuous discovery and steps to build one. Product discovery is an ongoing process and should not be limited to the initial design/development stage.

Research Software 94

Research Software Feedback Software Analytic Tools Product Research 94

The Product Coalition

FEBRUARY 29, 2024

But navigating this linguistic labyrinth to choose the right LLM for your product can feel daunting.Fear not, language adventurers! Chapter 1: Unveiling the LLM Landscape Think of LLMs as language ninjas trained on massive datasets to understand and generate human-like text.

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