Remove Certifications Remove Product Research Remove Testing Remove Training
article thumbnail

Adopting a Continuous Discovery Mindset Across the Organization

Product Talk

I want to share a little bit more about the work that I am doing there as I think it’s relevant for people working at companies who are starting to adopt continuous discovery practices (in other words, many of you). Students learn the same design process I teach to the product teams that I coach. It will look very familiar to you.

article thumbnail

10 Best Customer Success Courses and Training Programs for Customer Success Managers

Userpilot

Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. But, how do you know which certifications or training programs are the best for you?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Prove the ROI of Your Online Training Program

Gainsight

As a training or operations professional, you’ve probably faced plenty of questions regarding ROI (return on investment) from colleagues when evaluating an online learning initiative. For online training programs, data plays a critical role from beginning to end. Let’s start with the business success metrics for workforce training.

article thumbnail

4 Product Management Certifications that are Worth Your Time

ProductPlan

Product management is certainly no exception. Product managers and leaders need to find ways to keep learning and growing in an ever-evolving product environment. There’s an abundance of books, podcasts, as well as events at your disposal that cover various product management topics.

article thumbnail

Top 10 Instructional Design Software For Creating Customer Training Programs

Userpilot

In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. TLDR; Instructional design software helps you create custom eLearning courses and training material. They usually feature engaging elements like responsive content, interactive surveys , and the option to create quizzes.

article thumbnail

How we ensure the highest standards of data privacy and compliance within Intercom

Intercom, Inc.

We protect it throughout its lifecycle with robust security practices, tailored role-specific staff training, and rigorous compliance with regulations. We leverage an Identity Provider to provide and restrict access to all key corporate and production applications. We have role-specific training and phishing tests to prepare our staff.

article thumbnail

Choose the Right Large Language Model (LLM) for Your Product

The Product Coalition

But navigating this linguistic labyrinth to choose the right LLM for your product can feel daunting.Fear not, language adventurers! Chapter 1: Unveiling the LLM Landscape Think of LLMs as language ninjas trained on massive datasets to understand and generate human-like text.