Gainsight

MARCH 4, 2024

As a training or operations professional, you’ve probably faced plenty of questions regarding ROI (return on investment) from colleagues when evaluating an online learning initiative. For online training programs, data plays a critical role from beginning to end. Let’s start with the business success metrics for workforce training.

Reporting Tools 52

Reporting Tools Data Visualization Onboarding KPIs User Testing 52

Userpilot

SEPTEMBER 5, 2022

Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. But, how do you know which certifications or training programs are the best for you?

User Testing 84

User Testing Customer Experience Customer Feedback Certifications 84

Product Innovation Educators

APRIL 22, 2024

The essential knowledge areas that give product managers more influence and success Today we’re talking about the seven knowledge areas for product mastery. These are the knowledge areas that make us successful as product masters who know how to create new value for our customers. 1:14] Who is Chad McAllister?

Research Software 102

Research Software Certifications Product Research User Testing 102

ProductPlan

JUNE 16, 2022

In the years leading up to the pandemic, there was already a notable increase in demand for product managers. And as organizations pivoted to digital spaces, this hunger for product management expertise grew ravenous. Organizations across sectors invested much in the way of building out product teams. Growth PM Explainer.

Certifications 52

Certifications Product Management Product Manager Product Research 52

ProductPlan

APRIL 5, 2022

But unlike the ghosts of baseball players, your customers aren’t going to show up just because your product exists. Marketing needs to know the value of the new product. The first internal group to train is marketing. They’re on the hook to generate qualified leads for the new product. Provide accurate pricing estimates.

Product launches 59

Product launches Onboarding KPIs Feedback Software Research Software 59

Userpilot

SEPTEMBER 2, 2022

In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. TLDR; Instructional design software helps you create custom eLearning courses and training material. They usually feature engaging elements like responsive content, interactive surveys , and the option to create quizzes.

Analytic Tools 91

Analytic Tools Feedback Software Reporting Tools Software Review 91

Amplitude

MARCH 16, 2020

When a Product Team starts a new Product Discovery mission, their primary job is to reduce uncertainty. Initial alignment and research might feel predictable and almost linear. A Personal Story: Velocity-Fixation, Paint-by-Numbers Product Discovery, and a Realization.

Product Research 125

Product Research Customer Experience User Testing Research Software 125

ProductPlan

APRIL 5, 2022

But unlike the ghosts of baseball players, your customers aren’t going to show up just because your product exists. Marketing needs to know the value of the new product. The first internal group to train is marketing. They’re on the hook to generate qualified leads for the new product. Provide accurate pricing estimates.

Product launches 52

Product launches Onboarding KPIs Feedback Software Research Software 52

The Product Coalition

FEBRUARY 29, 2024

But navigating this linguistic labyrinth to choose the right LLM for your product can feel daunting.Fear not, language adventurers! Chapter 1: Unveiling the LLM Landscape Think of LLMs as language ninjas trained on massive datasets to understand and generate human-like text.

Artificial Inteligence 121

Artificial Inteligence Data Visualization Reporting Tools Research Software 121

Intercom, Inc.

OCTOBER 19, 2022

We protect it throughout its lifecycle with robust security practices, tailored role-specific staff training, and rigorous compliance with regulations. We leverage an Identity Provider to provide and restrict access to all key corporate and production applications. We have role-specific training and phishing tests to prepare our staff.

Data Visualization 138

Data Visualization Reporting Tools User Testing Research Software 138

Userpilot

MAY 20, 2024

Leverage data effectively by measuring customer loyalty rate, program performance, and product usage with analytics tools to identify trends and optimize your B2B loyalty program. Educate customers with in-app tools, communities, webinars , and seminars to reduce friction , enhance product understanding, and increase satisfaction.

Feedback Software 75

Feedback Software Analytic Tools B2B Research Software 75

PMLesson's Ace the PM Interview

JULY 13, 2020

Product Managers are often called “Product CEOs” or “Mini GMs”, but they rarely have direct control over the inputs that lead to successful products. There’s no set skillset or formal certification for PMs like there is for Project Management (PMP). Still, there’s a place for certification on your resume.

Certifications 52

Certifications User Testing Data Visualization Feedback Software 52

Product Management University

OCTOBER 17, 2017

There’s a significant difference between learning product management skills and going through a product management training course. That same philosophy applies when it comes to learning and developing skills for product management, marketing and sales. Here’s a simple test. Here’s the thing.

Product Management 100

Product Management Product Manager Certifications B2B 100

The Product HQ

MAY 10, 2024

Do you want to become a data product manager? With more digital and data-driven products, the demand for traditional product managers is now shifting from sales teams to data product managers. If you want to become a data product manager, this guide is for you. This guide covers everything you need to know.

Data Visualization 52

Data Visualization Customer Experience Artificial Inteligence Certifications 52

BrainStation Product Management

DECEMBER 13, 2018

Product Managers are often referred to as “mini-CEOs” of products – in other words, the people who steer a product’s lifecycle from ideation to launch and beyond. A product management certificate is worth it, and many Product Managers (or aspiring Product Managers) are enrolling in certification programs.

Certifications 59

Certifications Reporting Tools Product Management Product Manager 59

Gainsight

OCTOBER 25, 2023

Part of that experience is how you train your customers. Unfortunately, old-school training tactics, namely, traditional help centers, don’t deliver the experience your customers demand. Here’s how to turn your traditional help center into an online training powerhouse. Instead, think of it as a supplement.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience Customer Feedback 52

Userpilot

JUNE 19, 2023

The main features of a good LMS are an intuitive UI, support for different content types, course management features, assessment and certification functionalities, tracking and reporting, collaboration features, and gamification. In the latter, some of the training content is delivered online, and some in the traditional classroom.

Analytic Tools 83

Analytic Tools Feedback Software Reporting Tools Systems Review 83

UX Studio: Product Management

DECEMBER 7, 2022

Including UX research in any UX project is crucial for all businesses with any digital platform. This is great news, but finding the best UX research agency can be challenging for companies in need. To help you find the right match we collected the best UX research consultancies you can work with. . Competitor Analysis.

User Testing 52

User Testing Research Software Product Research UX 52

The Product HQ

MAY 10, 2024

Want to become an AI product manager? This guide shows you how to prepare for a career in AI product management. Today, more and more businesses are looking for product managers specializing in artificial intelligence and machine learning technologies. That said, landing a job as an AI product manager is not easy.

Artificial Inteligence 52

Artificial Inteligence Technical Review Analytic Tools Research Software 52

The Product HQ

MAY 10, 2024

Want to become a machine learning product manager? As artificial intelligence technologies continue to evolve and become more mainstream, so too does the demand for machine learning product managers grow among startups and Fortune 500 companies alike. Keep on reading then.

Artificial Inteligence 52

Artificial Inteligence Reporting Tools Research Software Technical Review 52

UX Planet

JUNE 10, 2024

Simulation Designer A simulation designer will design virtual and real-world simulators used for learning, training, and entertainment. Eventually, all products, services, advertising campaigns, and services will be tested using users’ simulators. What courses are already available today?

Research Software 52

Research Software Artificial Inteligence User Testing ChatGPT 52

Userpilot

OCTOBER 16, 2022

For customer-centric SaaS companies, customer intimacy is indispensable to driving product growth. Customer focus is about researching and satisfying customer needs. But you can get a full picture of your customer relationships with NPS surveys , product adoption rates , and churn rates. What is customer intimacy?

User Testing 94

User Testing Feedback Software Research Software Analytic Tools 94

The Product HQ

MAY 10, 2024

Looking to become a technical product manager? According to Salary , the average technical product manager in the United States earns as much as $123,609 a year. Hence, a technical product manager is one of the most rewarding careers. That said, there is no clear and straight path to becoming a technical product manager.

Research Software 52

Research Software Analytic Tools Customer Experience Product Management 52

Melissa Perri

JUNE 29, 2017

“What is the difference between a Product Owner and a Product Manager?”. Honestly, I did very little of what I teach as Product Management now either. I wasn’t called a Product Manager until I bailed out of that and landed in a startup. I had not heard of the term Product Owner until years later.

Product Research 325

Product Research Product Management Product Manager Customer Experience 325

The Product HQ

JUNE 1, 2024

Interested in learning what the essential data product manager skills are? Data was becoming necessary for their product roadmap, executive-level decisions, and information on their paid marketing campaigns. As a result, the data product manager role is there to manage and use data purposefully.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Research Software 52

Product Innovation Educators

MAY 13, 2024

How product managers can master product portfolio management Watch on YouTube TLDR Portfolio management is a crucial aspect of product development that helps organizations strategically allocate resources, balance projects, and align their product innovation efforts with overall business goals.

Customer Experience 96

Customer Experience Technical Review Research Software Product Research 96

Sequent Learning

DECEMBER 20, 2023

A Guide on How to Become a Product Manager Introduction Are you passionate about leading product development, shaping strategies, and driving innovation? Becoming a Product Manager might be your ideal career path. Many aspiring product managers pursue additional certifications or courses to enhance their knowledge.

Data Visualization 52

Data Visualization Certifications Product Management Product Manager 52

Product Management University

MAY 7, 2020

After 18+ years of training clients in person, the COVID-19 travel restrictions and social distancing have turned Proficientz into an online only business in the short-term. Quick background…our online product management training and certification program was released in late 2018. It’s completely self-serve.

Certifications 147

Certifications Customer Experience User Testing Travel 147

The Product HQ

MAY 10, 2024

Becoming a product lead is a challenging mission, but it is a rewarding and well-recognized profession. If you want to become a product lead but have no experience, it is still not difficult to get there. In general, they play a major lead role equivalent to a Director or VP of Product.

Customer Experience 52

Customer Experience Research Software Feedback Software Certifications 52

Bryce York

APRIL 7, 2024

To become a product manager, you’ll need to build a skillset that spans business, technology, and user experience. Many product managers don’t have a master’s degree (myself included!). Before committing to getting into product management, be sure to research the realities of the job.

Product Management 52

Product Management Product Manager User Testing Customer Experience 52

Userpilot

MARCH 11, 2022

To help you in your first 90 days on the job, we’ve compiled a collection of some of the best product management resources. The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. o get the sponge mode on and dive in!

Analytic Tools 89

Analytic Tools Data Visualization Research Software Feedback Software 89

BrainStation Product Management

DECEMBER 13, 2018

Product Managers are often referred to as “mini-CEOs” of products – in other words, the people who steer a product’s lifecycle from ideation to launch and beyond. A product management certificate is worth it, and many Product Managers (or aspiring Product Managers) are enrolling in certification programs.

Certifications 40

Certifications Reporting Tools Product Management Product Manager 40

The Product HQ

MAY 10, 2024

Startup Product managers are in charge of setting up the foundation for product management at a new company. Since product development is such a lucrative field, this is a crucial role for the company. According to Airfocus , an optimized product manager boosts profitability and sales, by 34.2 percent for a corporation.

Startups 52

Startups Customer Experience User Testing Technical Review 52

Userpilot

MAY 20, 2024

TL;DR Customer retention is your ability to keep users using the product. Offer personalized onboarding experiences to help users quickly realize product value. Use interactive product tours to guide new users through the core functionality. Leverage c hurn surveys to understand cancellation reasons and improve retention.

Data Visualization 95

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 95

Sequent Learning

AUGUST 5, 2018

When I was first introduced to product management certification, hanging on my colleague’s wall, years ago, I remember having one question: what does a product manager actually do? Of course, I stuck with it and was eventually given the opportunity to lead a team of product managers. This wasn’t always easy.

Certifications 40

Certifications Product Management Product Manager User Testing 40

The Product HQ

FEBRUARY 1, 2023

Curious to know how to advance your career as a long-term product manager as either s group product manager or principal product manager? Product managers are responsible for establishing a product’s vision and long-term business strategy while ensuring that all stakeholders are aware of said strategy.

Product Management 52

Product Management Product Manager Certifications User Testing 52

Gainsight

OCTOBER 7, 2022

According to Gainsight research , companies continue to invest in customer success (CS), and it’s obvious why: CS is an efficient growth engine for the business. . That’s why we created Pulse+, a training and certification hub for CS professionals and teams to take their practice up a notch. . Explore Pulse+ today. .

Research Software 52

Research Software Reporting Tools Customer Experience User Testing 52