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10 Best Customer Success Courses and Training Programs for Customer Success Managers

Userpilot

Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. But, how do you know which certifications or training programs are the best for you?

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10 Steps to Get the Professional Development Training You and Your Team Need

Agile Velocity

So how do employees get the training they need and deserve? Any reputable training provider should have testimonials and other data that can vouch for the efficacy of their class and facilitation skills. Make sure your calendar reflects your training schedule and colleagues are aware that you will be slower to respond during this time.

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4 Product Management Certifications that are Worth Your Time

ProductPlan

There is one learning opportunity that signifies the mastering of a topic (and enhances your LinkedIn profile): Product management certifications. Here’s even more good news: There are many product management certifications and courses available today. 4 Product Management Certifications That Are Worth Your Time.

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How to Prove the ROI of Your Online Training Program

Gainsight

As a training or operations professional, you’ve probably faced plenty of questions regarding ROI (return on investment) from colleagues when evaluating an online learning initiative. For online training programs, data plays a critical role from beginning to end. Let’s start with the business success metrics for workforce training.

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Top 10 Instructional Design Software For Creating Customer Training Programs

Userpilot

TLDR; Instructional design software helps you create custom eLearning courses and training material. Instructional design software should be used to educate people on a general topic – like corporate training, product training, or academics. Built-in A/B testing for flows you build. Let’s go! Gamification.

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How we ensure the highest standards of data privacy and compliance within Intercom

Intercom, Inc.

We protect it throughout its lifecycle with robust security practices, tailored role-specific staff training, and rigorous compliance with regulations. We enable and empower our employees to make secure decisions with our product and customer data every day through a combination of training and compliance-related governance.

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Is Product Management Certification Right For You?

PMLesson's Ace the PM Interview

There’s no set skillset or formal certification for PMs like there is for Project Management (PMP). Lot’s of programs exist to help you upskill quickly, and with growing competition, certification (coupled with experience!) Still, there’s a place for certification on your resume. Check the training calendar here.