recipes on-demand-onboarding 
Product Management University
FEBRUARY 25, 2021
Everything about how your organization builds, markets, sells and onboards customers starts and ends with your products. It’s a recipe for long-term mediocrity. Sure, it might work for a short time or in early-stage companies, but it’s not a recipe for success over the long term. But you have to set the bar high.
Product Management University
OCTOBER 4, 2021
It’s not a recipe for success! Imagine the expertise you’d gain if you spent two years onboarding customers across multiple industries and making them successful with your products. Contact us about a personalized workshop for your team or enroll in Product Management University On-Demand and learn at your own pace.
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Lenny Rachitsky
JANUARY 16, 2024
While we lay out the different “recipes,” every business is unique. But once the equations are defined, your teams are aligned, and the equations operationalized, you’ll experience a huge force multiplier—because everyone will be focusing their energy on the same (high-leverage) levers. This won’t be perfect.
Gainsight
APRIL 12, 2024
From a report, Gainsight found that 67% of respondents are using Digital Customer Success to effectively onboard and grow customer advocacy for their products. For example, a “day in the life” could include onboarding with a new customer, monthly product updates, or even ad hoc training when customers are struggling or have questions.
Userpilot
FEBRUARY 26, 2023
It’s a continuous process that spans the onboarding, adoption, retention, and expansion stages, each requiring a different approach to achieve success. Delivering top-notch customer service that offers on-demand support independent of support agents. The renewal process begins immediately after a user signs up for your product.
Intercom, Inc.
NOVEMBER 4, 2021
You partner with other teams, onboard new agencies, add more and more freelancers, and suddenly, there’s a new world of variables to consider while making sure your brand and communication stay consistent. If you’re short on time, here are a few quick takeaways: When it comes to creative projects, there’s always a risk of overkill.
The Product Coalition
NOVEMBER 1, 2022
Sounds demanding but perfectly achievable if you follow the guide you’re reading. The general logic remains the same: You will target users who have passed through your app onboarding flow. This kind of engagement is measured with user activity metrics such as DAU, MAU, and stickiness rate. Personalization is the other half.
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