UX Planet

DECEMBER 6, 2024

To do this, we will analyze effective strategies and refer to some key successful studies. Natural Language Processing (NLP) is another game-changer, making it possible for systems to understand and respond to human language. Are you thinking of implementing AI into your UX strategies? If so, read on!

Feedback Software 85

Feedback Software Research Software Analytic Tools Data Visualization 85

The Product Coalition

NOVEMBER 12, 2024

The automotive industry’s entrenched methods focused on optimizing these ICE systems, often at the expense of innovation in alternative energy sources. However, the value would be fewer tickets submitted to the help desk and fewer customers canceling due to unreasonable load times. On its own, it may be worth it. Does it make sense?

Roadmap 111

Roadmap Product Research Automotive Feedback Software 111

UX Planet

JUNE 13, 2025

Unfortunately, this often led to subpar outputs because images couldn’t communicate the rich context of variables, tokens, and design systems embedded within Figma. Utilize components from your design system, especially elements like input fields and buttons with multiple variants.

Software Review 90

Software Review Systems Review Naming Reference 90

Lenny Rachitsky

JANUARY 14, 2025

Her background is in developer tools and distributed systems. These metrics are designed to be used together as a system to provide a balanced look at overall team performance. It’s important that this metric is used only as a system health metric, and always alongside other metrics in the framework.

Product Research 132

Product Research Research Software Data Visualization Reporting Tools 132

Userpilot

OCTOBER 20, 2024

When a customer refers someone — be it a friend or family member — and the referred party makes their first purchase, both receive $5 off. Customer engagement platforms: Tripadvisor’s user onboarding gamification strategy primarily involves awarding badges for writing reviews. Facebook visual storyteller badge.

Onboarding KPIs 102

Onboarding KPIs Customer Experience User Testing Customer Feedback 102

Lenny Rachitsky

JULY 14, 2025

Watch or listen now: YouTube // Spotify // Apple Brought to you by: CodeRabbit —Cut code review time and bugs in half. Her innovations are saving millions of dollars and helping lifesaving treatments reach the market faster.

Research Software 89

Research Software Technical Review User Testing Systems Review 89

UX Planet

JANUARY 12, 2025

This feature improves navigation within large datasets, making it easier to maintain context and quickly reference key datapoints. Enhanced Data Accessibility: By keeping critical data points, such as column titles or unique identifiers, always in view, users can quickly reference and compare information.

Data Visualization 111

Data Visualization User Testing Customer Experience Customer Feedback 111

UX Planet

JANUARY 18, 2025

For a deeper dive into our project planning, please refer to[ Link ]. Managing the Legacy System A complete feature freeze on the legacy system was not feasible due to ongoing business needs. We developed a detailed Gantt chart outlining the project timeline, milestones, and dependencies between different tasks.

Customer Feedback 105

Customer Feedback Systems Review Workshop UX 105

Userpilot

APRIL 30, 2025

Its about building a repeatable system that drives discovery, boosts engagement, and keeps users coming back. Its a system to make your app discoverable, shareable, and credible without relying on blind luck or paid ads alone. Here’s how to build that system: 1. But good reviews dont happen automatically.

Feedback Software 66

Feedback Software Analytic Tools Data Visualization User Testing 66

UX Planet

JUNE 17, 2025

Or perhaps this perception comes from us getting used to many B2B web apps having a poor user interfaces due to a lack of investment in design. I am not that sure anymore Maybe after all, the B2C use cases are more fitting due to users being more motivated. References Carson, D. So maybe hard UI isn’t always a curse.

Research Software 90

Research Software User Testing B2C Weak Development Team 90

UX Planet

JANUARY 22, 2025

CRR formula, reference values andexample Customer Retention Rateformula Number of customers at the end of the period : Total number of customers at the end of the measuredperiod. Reference values CRR varies widely across industries due to differences in customer expectations about business. SaaS: 85%95%. increased churn).

Analytic Tools 105

Analytic Tools Data Visualization User Testing Customer Feedback 105

UX Planet

OCTOBER 28, 2024

Just as the standardisation of brands through corporate brand guidelines once signalled the end of exploration in advertising agencies, the standardisation of user interfaces through unified patterns and design systems now marks a similar trend in digital product design. Related stories What does it mean to be a good B2B in-house designer?

Research Software 93

Research Software Analytic Tools Data Visualization Web Development 93

Userpilot

OCTOBER 19, 2024

Integration : The product works well with other tools and systems. According to one report, 95% of customers will read online reviews before buying a product. Similarly, 58% of customers say they’re willing to pay more for products with good reviews. Userpilot review on G2. As a result, sharing is easier than ever before.

Customer Satisfaction 111

Customer Satisfaction Customer Experience User Testing Feedback Software 111

UX Planet

MARCH 9, 2025

What parts of the system design will be addressed? This is especially valuable for large systems that contain many different parts. is another common question asked by stakeholders when they review the proposal. link] If youre proposing a visual redesign, you should provide visual references for stakeholders.

Product Research 115

Product Research Research Software Feedback Software User Testing 115

Alchemer Mobile

JULY 15, 2025

When data stays siloed by channel—store surveys over here, app reviews over there—it’s nearly impossible to connect the dots and holistically understand the full customer experience. The following post references our new e-guide, The Retail Industry’s Guide to Collecting Customer Feedback. You can read the full, free e-guide here.

Feedback Software 100

Feedback Software Customer Feedback User Testing Branding 100

Userpilot

MARCH 23, 2025

App engagement refers to how users interact with your mobile app, beyond just downloading it. One highly-reviewed option is Userpilot, an all-in-one solution for driving user engagement across channels. User sentiment : Analyze app reviews on app stores or third-party review sites like G2 and Capterra.

Onboarding KPIs 59

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 59

Arkenea

APRIL 10, 2025

Definition and Core Components Outsourced software product development refers to the practice of delegating all or part of the software development lifecycle to an external partner. This rapid turnaround was possible due to the vendors agile processes, continuous integration pipelines, and prebuilt compliance frameworks for HIPAA and GDPR.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

UX Planet

JULY 17, 2025

Review behavioral insights: * Heatmaps * Bounce points * Confusion clicks or rage taps * Success/failure paths 6. Whether you’re adjusting an entire flow or fine-tuning a single component, the system makes it easy to re-prompt without losing progress. Existing design systems are still mostly ignored.

Data Visualization 52

Data Visualization Analytic Tools User Testing Feedback Software 52

PMLesson's Ace the PM Interview

MAY 15, 2025

So have an answer prepared—bonus points if it includes a personal anecdote or references one of Robinhood’s core values. System design Design a restaurant application that gives the expected waiting time based on waiters, tables, and customers. What strategies would you use to avoid model drift in a production system?

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Data Visualization 52

Centercode

JULY 25, 2025

Review and revise them at least every 6 to 12 months or when: You notice shifts in user behavior or feedback You launch major features New segments or use cases emerge Small, incremental updates are often all you need. Why Personas Matter for Product Teams Personas provide a shared understanding of your users across teams.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

PMLesson's Ace the PM Interview

MARCH 4, 2025

System design Design a URL shortener. Design a system to provide real-time recommendations to users joining new servers. How would you implement a recommendation system for Discord users? System design The system design round at Discord is a standard system design interview. Using UDP, build a chat program.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Technical Review 52

Business of Software Conference

JUNE 10, 2025

While necessary, pitfalls here include: Time Compression: Rushing into action due to instinct or fear, neglecting necessary planning or broader context. Reference: Coaching for Performance by Sir John Whitmore Type 3: Strategy Strategy is simply about prioritizing goals and the resources used to achieve them.

Technical Review 52

Technical Review Software Review Systems Review Vision 52

Userpilot

MAY 17, 2025

Screenshots must preview real value, the description must hit the problem you solve, and early reviews should reinforce trust. At this stage, delighted users can refer other people and give reviews about your app. App download(acquisition): The app store page converts that curiosity into an install. in under a minute.

Analytic Tools 66

Analytic Tools Research Software Feedback Software Data Visualization 66

Userpilot

MARCH 30, 2025

Use referrals to encourage users to refer your app to others. Ask users to leave reviews on the app store to add social proof to your app. Asking current users to review your app to increase trust and encourage the algorithm to display your app to more users. comparison posts, product lists, reviews, etc.)

Research Software 66

Research Software User Testing Customer Experience Customer Feedback 66

UX Planet

JUNE 1, 2025

Over time, it has evolved from a simple set of metrics into a comprehensive system for understanding user behavior at each stage of the product journey PostHog,2023. References: AMPLITUDE. This fundamental gap in understanding is where UX Research becomes not only valuable but essential for driving authentic and lastinggrowth.

User Testing 59

User Testing Product Research Research Software Data Visualization 59

Centercode

JUNE 27, 2025

Agree on How Feedback Will Be Reviewed Decide in advance how feedback will be collected, categorized, and acted on. The Difference Between Beta Testers and QA If your stakeholders still expect beta testers to behave like QA, this reference table can help reset that expectation: The value is not in comparing who is “better” at testing.

User Testing 52

User Testing Feedback Software Research Software Reporting Tools 52

Roman Pichler

MARCH 3, 2025

Notes [1] Marty Cagans book Inspired and Steve Haines’ The Product Manager’s Desk Reference have helped popularise product teams. [2] You should therefore do everything you can to plan for a coach role during team design and have the individual on board when the team is launched.

Weak Development Team 209

Weak Development Team Product Research Research Software User Testing 209

Userpilot

JULY 17, 2025

Enterprise clients stick around longer due to higher switching costs and longer contracts. In fact, 83% of satisfied customers are willing to refer others, according to Texas Tech research. It’s a system of broken experiences across the customer journey. Use these touchpoints to: Review progress against success plans.

User Testing 85

User Testing Data Visualization Customer Feedback Research Software 85

UX Planet

NOVEMBER 18, 2024

The realization of simplicity is built on our belief in recognizing the interactions between multiple systems of an environment/ situation. Similarly, service designers are trained to navigate through complex systems of an environment/ situation by leveraging their system thinking capabilities. Let deep dive into 4 Ps.

Data Visualization 98

Data Visualization Feedback Software Framework Analytic Tools 98

Userpilot

JUNE 10, 2025

Session duration and frequency Session duration refers to the amount of time a user spends in a single app session (from open to close), while session frequency is how often app users open and interact with your app over a specific period. A declining stickiness is often an early indication of churn and an invitation to dig further.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Experience 52

PMLesson's Ace the PM Interview

APRIL 2, 2025

System design Design a system to schedule jobs in a distributed environment. Design a multi-tenant CRM system that ensures data isolation while maintaining scalability. Design a system that handles real-time lead updates and notifications across multiple Salesforce instances.   Before you apply, get a resume review.

Analytic Tools 52

Analytic Tools Reporting Tools Technical Review Data Visualization 52

UX Planet

JUNE 13, 2025

The results may be slightly less consistent, but that’s a trade-off better addressed by hiring specialists in design systems. Industry to talk about While lone refers to whether you have a team around you, generalist speaks to your career direction. As a lone design generalist, you ideally want to be in a core role.

User Testing 62

User Testing Data Visualization Customer Experience Research Software 62

UX Planet

JUNE 13, 2025

Market Research I wrote a brief PRD for myself based on the research, you can refer to it here , or just take a look at my market research summary: My Hypothesis To enjoy their favorite songs in non-native languages, users would love to have optional — realtime lyrics translation. Is This a Real Problem? How should users trigger it?

Customer Experience 62

Customer Experience User Testing Product Research Research Software 62

eG Innovations

MAY 22, 2025

The proper microservices definition refers to a modern architectural approach where an application is built as a collection of loosely coupled services. With the rise of microservices, monitoring becomes essential, as businesses need a reliable way to track the performance and health of these distributed systems.

Reporting Tools 52

Reporting Tools Agile Data Visualization Technical Review 52

UserVoice

APRIL 4, 2017

Many PMs rely on Excel and Google Sheets due to their wide availability and ease of use. Many companies refer to customer data in Salesforce , and swear by its use as a repository for customer traits… but that’s only one part of the story. Data Analysis Tools for Product Management.

Research Software 286

Research Software Analytic Tools Feedback Software Data Visualization 286

Arkenea

JULY 9, 2025

Epic Systems dominates the electronic health record (EHR) market, powering over 250 million patient records across the United States. Infrastructure requirements include server capacity, storage systems, backup solutions, and disaster recovery capabilities that ensure Epic performance and reliability.

Reporting Tools 52

Reporting Tools Analytic Tools Feedback Software Data Visualization 52

Arkenea

MAY 8, 2025

Understanding the Sourcing Models: Nearshore (Mexico) vs Offshore (India) Before diving into the comparison, let’s establish clear definitions: Nearshore Software Development refers to outsourcing development to countries that are geographically close to your home country. This can significantly accelerate time to market.

Research Software 52

Research Software Feedback Software Software Development Software Developers 52