Search at Intercom: Building our Elasticsearch cloud on AWS
Intercom, Inc.
APRIL 13, 2021
It underpins a whole host of core Intercom features – Inbox Views , API , Articles , the user list, Reporting , Resolution Bot , and our internal logging systems. To provide the needed level of this “invisible” management, we utilized a combination of two technologies – Chef and AWS Systems Manager (SSM). Architecture of the system.
Let's personalize your content