Intercom, Inc.

JULY 25, 2022

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. Businesses lack the connected tools needed to provide personal, in-context communications.

Data Visualization 209

Data Visualization Reporting Tools Analytic Tools Technical Review 209

Userpilot

APRIL 17, 2024

If so, you need to invest in the right customer insight tools. These tools are perfect for providing valuable customer insights to make product improvements and optimize your customer experience. If you want to get started with Userpilot as your insight tool, book a demo now. Read on to learn more.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Reporting Tools 86

Userpilot

DECEMBER 15, 2022

What is the best software localization tool available at the moment? The article explores what product managers need to consider when choosing the localization tool for their SaaS product. Software localization adapts your products so that it feels natural to users who speak a different language. Are you ready to dive in?

Research Software 96

Research Software Analytic Tools Feedback Software Reporting Tools 96

Mind the Product

APRIL 9, 2018

I love building enterprise systems, because you get to work with your customers/users every day and literally see their lives change as you release new features. In my case, at Zalando , these are systems for fashion buying, supply chain management, inventory management and procure-to-pay processes (e.g. At Zalando, we changed this.

Reporting Tools 103

Reporting Tools Systems Review Enterprise Technical Review 103

Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money.

Analytic Tools 93

Analytic Tools Feedback Software Research Software Reporting Tools 93

Userpilot

JANUARY 16, 2024

A review funnel is essential for every business, including your SaaS company. Customers trust real customer reviews just as much as recommendations from friends and family. Building an effective review funnel that converts is pretty straightforward, but brands can get lost on its value. What is a review funnel?

Feedback Software 101

Feedback Software Analytic Tools Data Visualization Systems Review 101

TechEmpower - Product Management

JULY 24, 2023

Can you provide specific examples of different types of customers, what they need, and what the system will do for them? Do you have a custom algorithm or other technology? What’s the state of those systems? If so, will you also have your own account system? For customer service? Who are the customers?

Reporting Tools 208

Reporting Tools Analytic Tools Development CTO Coach 208

The Product Coalition

NOVEMBER 23, 2023

Growing market investments indicate that digital health solutions are becoming more sophisticated and widely accepted. In today’s healthcare, digital technology is becoming increasingly vital. The multifaceted service platform is the solution to the industry’s key challenges.

Research Software 109

Research Software Analytic Tools Reporting Tools Data Visualization 109

Intercom, Inc.

DECEMBER 22, 2022

We are delighted to announce that Intercom has once again been recognized as among the best solutions in a number of Customer Service categories in the newly released G2 Winter Reports 2023. Our Best Usability award for the Digital Adoption Platform category is a new one for the trophy case. Humblebrags. What is G2?

Reporting Tools 118

Reporting Tools Data Visualization Research Software Feedback Software 118

The Product Coalition

MARCH 18, 2021

Businesses and individuals are increasingly making SaaS (Software-as-a-Service) applications their choice software platform for their business needs. A Cision PR Newswire report projects the SaaS market to grow from $158.2 A Cision PR Newswire report projects the SaaS market to grow from $158.2

Feedback Software 130

Feedback Software Research Software Reporting Tools User Testing 130

The Product Coalition

AUGUST 28, 2023

The Software Development Life Cycle provides a practical framework you can apply to your product and improve your processes. You should be able to define the project scope and goals clearly by outlining the objectives, functionalities, and features of the software. Choose communication channels, reporting plans, etc.

Feedback Software 137

Feedback Software Reporting Tools Software Developers Software Development 137

TechEmpower - Product Management

MARCH 4, 2024

Focusing on generative AI applications in a select few corporate functions can contribute to a significant portion of the technology's overall impact. Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies.

Generative AI 118

Generative AI Analytic Tools Research Software Reporting Tools 118

The Product Coalition

MARCH 13, 2023

Marketing leader, Justin Norris shares recommendations for how to produce valuable reporting for stakeholders. Let’s say in this case, the digital product is a report. When a stakeholder requests a report, whether they tell you this or not, they made the request so they can get something done. Finalize report and launch.

Data Visualization 120

Data Visualization Reporting Tools Systems Review Feedback Software 120

Userpilot

SEPTEMBER 21, 2022

How can you use knowledge base tools to guide your customers and remove their frustrations while using your product? An in-app knowledge base enables you to take advantage of the self-serve support model for effective customer service delivery. There are numerous knowledge base tools in the market. Let’s dig in!

Analytic Tools 94

Analytic Tools Feedback Software Reporting Tools Data Visualization 94

Userpilot

MARCH 7, 2024

Funnel reports are a popular analytics tool used to optimize customer journeys and user flows. Our guide explains how to build and analyze funnel reports for actionable insights. Outbound marketing funnel reports help organizations evaluate the impact of and refine their outbound processes, for example, cold emailing.

Data Visualization 94

Data Visualization Reporting Tools Analytic Tools Customer Experience 94

Alchemer Mobile

APRIL 21, 2021

Quick transitions to remote learning, usage and integration hurdles, lack of funding for new tech, and massive fluctuations in MAU all played a role in delivering a challenging year for educators and education technology across the country. Ratings, Reviews, and Interactions. Ratings, Reviews, and Interactions.

Feedback Software 246

Feedback Software Research Software Education Technical Review 246

Userpilot

DECEMBER 5, 2023

This guide will walk you through what Mixpanel Funnels is, which settings you can adjust for each funnel report, and show you a few key use cases. TL;DR Mixpanel Funnels are reports that show you the drop-off conversion rates throughout different funnel steps. Get your free Userpilot demo today! What are Mixpanel Funnels?

Data Visualization 93

Data Visualization Reporting Tools Analytic Tools Customer Feedback 93

Userpilot

APRIL 9, 2024

What are the best onboarding platforms available on the market in 2024? Are you looking for an onboarding solution for web or mobile apps? To help you make an informed choice, our guide introduces 9 best-in-class onboarding platforms. This depends on your use case. What’s your budget? There are many variables to consider.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

FEBRUARY 15, 2024

Having funnel analysis tools that provide comprehensive analytical insights about where and why users drop off will solidify your business’s competitiveness in the long term. In this article, we’ve compiled our favorite software and conducted an in-depth review for each, highlighting their main analytics features and pricing.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

The Product Coalition

JANUARY 26, 2022

Reading this article, you will learn how Chris Bomgaars, a CEO and Founder of EveryPig, found his solution to tackle this industrial problem. Table of Contents The Story Begins in Iowa ; Joining the Family Business ; Creating the Solution ; Making the Product ; Technical Challenges ; Moving To the Market ; Founder Tips ; Conclusion.

Reporting Tools 120

Reporting Tools Feedback Software Data Visualization Engineering 120

Intercom, Inc.

MAY 25, 2022

This ambition is reflected in the way we design and build the infrastructure that supports the Intercom platform. At Intercom, we aim to run less software. We exclusively build on top of a very small set of core technologies. Our tooling allows for high availability. Our tooling allows for high availability.

Reporting Tools 252

Reporting Tools Customer Experience Data Visualization Software Review 252

UX Planet

FEBRUARY 1, 2024

Why this Industry The finance industry presents a compelling opportunity for designing applications due to the significant and widespread challenges outlined in the problem statement. Social Impact Improving access to efficient finance management tools can reduce financial stress and improve individuals' overall well-being.

Analytic Tools 95

Analytic Tools Data Visualization Research Software Reporting Tools 95

Userpilot

SEPTEMBER 2, 2022

On the hunt for the best instructional design software to create course content and engage learners? In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. What to look for in the right instructional design tool. The top ten instructional design tools on the market.

Analytic Tools 96

Analytic Tools Feedback Software Reporting Tools Software Review 96

Gainsight

MAY 31, 2023

When evaluating customer success software, review platforms such as G2 and TrustRadius can be invaluable resources. G2 Grid Reports are based on thousands of verified reviews and data from actual users, so you can compare multiple vendors based on real feedback.

Analytic Tools 52

Analytic Tools Reporting Tools Feedback Software Systems Review 52

The Product Coalition

NOVEMBER 17, 2023

However, the challenge lies in dealing with the rapidly expanding volume of data due to incorporating both traditional and non-traditional data sources into the data governance ecosystem. This process encompasses data extraction from diverse systems, standardizing it into a common format, and loading it into a target system or database.

Data Visualization 123

Data Visualization Reporting Tools Artificial Inteligence Information 123

Split

MARCH 20, 2024

A streamlined release management process is imperative for mitigating deployment risks and accelerating software delivery. As this journey requires cross-functional cooperation, it’s valuable to leverage solutions that promote release orchestration. Effective release management is pivotal for agile software development.

Release Management 52

Release Management Reporting Tools Analytic Tools Feedback Software 52

Intercom, Inc.

APRIL 13, 2021

A large part of making this belief a reality is the idea of running less software. For this reason, we chose to run exclusively on AWS and wherever possible, we make use of battle-tested AWS services, be it RDS Aurora for our relational databases, the Simple Queue Service (SQS) for our async workers or ElastiCache for our caching layer.

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249

The Product Coalition

OCTOBER 6, 2023

But what if the technology that hinders our communication at times could actually enhance it? Uses for Emotion AI Technology Mental health treatment According to a report from the National Institute of Mental Health, more than one in five citizens in the United States suffer from a mental illness.

Research Software 133

Research Software Reporting Tools Data Visualization Automotive 133

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, processes, tools, products, and services. Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever.

Reporting Tools 130

Reporting Tools Software Developers Software Development Feedback Software 130

Userpilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! How to integrate Salesforce with other platforms?

Data Visualization 100

Data Visualization Analytic Tools Reporting Tools Feedback Software 100

Userpilot

DECEMBER 6, 2023

The term comes from a commercial and was first used in the software context by a Microsoft manager in 1988. Userpilot is a product growth platform that you can use to collect feedback , analyze user behavior in-app , and design onboarding experiences. Inspecting support tickets and bug reports. What is product dogfooding?

Feedback Software 92

Feedback Software Analytic Tools Research Software Reporting Tools 92

First Round Review

JULY 17, 2019

Performance reviews are key to accelerating your report's career. Continue reading at First Round Review » A former Airbnb Product Lead shares the conversation template that he's used to build high-performing teams and motivate growth all year long.

Systems Review 108

Systems Review Reporting Tools Management Management 108

First Round Review

JULY 18, 2019

Performance reviews are key to accelerating your report's career. A former Airbnb Product Lead shares the conversation template that he's used to build high-performing teams and motivate growth all year long.

Systems Review 108

Systems Review Reporting Tools Management Management 108

eG Innovations

MARCH 26, 2021

In this blog post, we will look at five key capabilities that VMware Horizon administrators need in their monitoring tools to enable them to monitor, diagnose, fix, and operate their VMware Horizon deployments: 1 Monitoring the User Experience of VMware Horizon Users. 5 Reporting and Analytics. 5 Reporting and Analytics.

Reporting Tools 105

Reporting Tools Analytic Tools Data Visualization Software Review 105

The Product Coalition

JUNE 20, 2022

In 2021, 69% of physicians reported burnout. Healthcare software development companies have found a way to relieve doctors and reduce the risk of professional burnout, which is healthcare mobile applications. Thus, telemedicine platforms partially relieve medical staff from routine tasks and paperwork. What is Physician Burnout?

Healthcare 124

Healthcare Research Software Reporting Tools Data Visualization 124

Usersnap

DECEMBER 10, 2023

User Acceptance Testing (UAT) is important for more agile software development teams. It’s the last stage in the software development life cycle, and it ensures every product meets the requirements and designations of the users. Price comparison tools often didn’t work. List of user acceptance testing tools ?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

OCTOBER 17, 2023

Customer service data to spot common problems in your service, analyze common queries, and predict customer behaviors and trends. Online reviews to understand attributes that customers value most, such as specific features, ease of use, customer support, pricing, and so on. What are customer insights?

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Research Software 87