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What is Customer Sentiment Score & How to Measure It?

Userpilot

Measuring customer sentiment helps understand customer needs, enhance customer experience, boost retention , reduce churn guide business strategy, and monitor brand health. You’ll need a platform to do this. Customer sentiment refers to customers’ emotions and attitudes towards your brand, product, or service.

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Choosing the Best Virtual Desktop Infrastructure Technology for Your Enterprise

eG Innovations

Virtual desktop infrastructure (VDI) is a technology that refers to the use of virtual machines to provide and manage virtual desktops. Users access virtual desktops from their laptops, desktops, thin clients, or mobile devices from anywhere. Azure Virtual Desktop (AVD), and of course, Microsoft with Remote Desktop Services (RDS).

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Software Engineering at Coinbase vs. Robinhood

PMLesson's Ace the PM Interview

If you're a software engineer interested in joining the booming fintech industry, you have undoubtedly heard of two of the current fintech giants: Coinbase and Robinhood. Both Coinbase and Robinhood are financial technology or FinTech companies. is an American financial services company based in Menlo Park, California.

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Monitoring Citrix Real Time User Experience: See What Performance Your Users Are Getting

eG Innovations

User Experience defines the Success of Citrix Virtual Apps and Desktops Deployments. User experience is the biggest and most important factor in determining the success of Citrix rollout in an organization. But when users are impacted due to, say, slow logons, session disconnects, slow screen refresh, etc.,

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Citrix Monitoring Masterclass with George Spiers – Q&A

eG Innovations

Citrix monitoring refers to the ability to monitor Citrix services end-to-end. It includes the ability to monitor user experience – from logon time to application launch time to screen refresh latency so administrators can easily monitor and track if they are meeting their service levels (SLAs).

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How to Build a Successful Travel Service and Win Customer’s Heart

The Product Coalition

million bookings made every day, and every tenth person in the world employed in travel services, it’s no surprise that the value of the travel industry is estimated to hit $13.5 Booking, Airbnb, and Expedia disrupted the travel industry by empowering customers with new tools to build their routes, find itinerary options and plan activities.

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Citrix Latency: Why it Matters and How to Improve it?

eG Innovations

Knowing where to start troubleshooting can mean the difference between end-users not noticing and a flood of support tickets on the service desk. In most cases, this will be perceived by end users as the application running slow which can generate those “Citrix is Slow” complaints you hear being reported to the helpdesk.