Gocious Blog

MAY 22, 2025

Successful manufacturers stay ahead of the market by delivering what their customers want before they even ask for it. How do they do it? They listen to their customers, collect valuable insights, and integrate these signals into their product roadmaps. This knowledge allows companies to innovate with confidence, guided by real-time insights.

Software Improvement 52

Software Improvement Roadmap Customer Feedback Customer Experience 52

Userpilot

JANUARY 21, 2022

Looking for a simple but effective software release notes template to communicate product changes to your customers? In this article, we cover a brief recap on what software release notes then showcase some of the best practices with great examples from SaaS products. What is a software release notes template?

Feedback Software 98

Feedback Software Analytic Tools User Testing Customer Feedback 98

The Product Coalition

JULY 11, 2019

Back in 2018 automotive software developers made some further inroads in the industry, trough connected car servicer or usage-based insurance, for instance. Without further ado, below we’re going to list some of the most disruptive trends in automotive software development in 2019. The time of autonomous vehicles isn’t here yet.

Automotive 73

Automotive Software Developers Software Development Data Visualization 73

Userpilot

SEPTEMBER 21, 2022

This article provides a detailed guide to help you find the best knowledge-base software solutions so you can provide frictionless experiences to your customers. Knowledge base software, also called help center software, helps you create, organize, and manage self-service content. But how can you make use of it?

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Intercom, Inc.

SEPTEMBER 21, 2022

Although we’ve seen consumer software improve in leaps and bounds in the last few years, legacy support software just hasn’t kept up. “44% We believe that teams using next-gen support software are happier, and that happier teams deliver better support – and that better support creates happier, more loyal customers.

Research Software 118

Research Software User Testing Customer Experience Vision 118

Userpilot

SEPTEMBER 2, 2022

Customer education platforms are software specifically designed to make onboarding and continuous user education easy. Benefits of customer training software: Improved customer experience and customer satisfaction, better onboarding , reduced time to value , increased customer engagement , etc. User segmentation. Customization.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

Userpilot

MARCH 4, 2024

This security enables more creative and fearless interaction with the software, improving overall user satisfaction. For example, features like auto-saving in Google Docs ensure that users can explore different formatting options, edits, and revisions, knowing that their work will not be lost. Writing in Google Docs.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Research Software 105