Userpilot

SEPTEMBER 5, 2022

Wondering how to ask for customer reviews effectively and get them to respond immediately? Customer reviews play an integral role in any SaaS company’s marketing and customer service efforts. These reviews can directly influence consumer sentiments , attract new customers, and help your product grow. Let’s dive in!

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Userpilot

DECEMBER 22, 2022

This article dives deep into churn prediction for SaaS, showing you the strategies that work and how to implement them. Effective strategies on how to predict customer churn and enhance customer retention: Segment your customers to understand them better and gather data points to identify churn patterns. Poor customer service.

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Data Visualization Analytic Tools Feedback Software User Testing 96

UX Planet

FEBRUARY 1, 2024

Why this Industry The finance industry presents a compelling opportunity for designing applications due to the significant and widespread challenges outlined in the problem statement. Rapid technological advancements impacting features. Threats: Competition from both FinTech startups and traditional financial institutions.

Analytic Tools 87

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Userpilot

OCTOBER 21, 2021

Let’s get right to it then, and look at what can WalkMe user reviews can show about whether it’s the right tool for your customer on boarding efforts! WalkMe features overview + reviews. In the following reviews, you’ll notice several mentions of user and employee training. Product use analytics and reports.

Analytic Tools 97

Analytic Tools Reporting Tools Software Review Technical Review 97

Intercom, Inc.

JANUARY 14, 2021

In this episode of Inside Intercom, we caught up with Hubert for a chat about starting small, committing to a product strategy that helps you reach your long-term goals and making sure everyone’s on the same page. How to use technology to create something. Use it to make better product decisions. That was the business part.

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Gainsight

DECEMBER 14, 2022

PX and PLG have long been areas of focus for SaaS startups, but enterprises are only just beginning to understand their potential to cut costs and drive growth. Companies are implementing these strategies because product-led growth leverages the product itself to acquire and retain customers and drive conversion and expansion.

Data Visualization 52

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The Product Coalition

JULY 8, 2021

It’s an environment where technology can learn to think like a human, make the best decisions, and predict the most likely future. NLP combines two other technologies: natural language understanding (NLU) and natural language generation (NLG). However, NLP technology opens up new opportunities for customer service enhancement.

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Sachin Rekhi

AUGUST 4, 2021

So in 2020, I took a survey of all the available product management courses out there. Some mentioned that while they had worked as a PM at startups for several years, they felt they still lacked the skills and tools to reach the next level in their career growth. This is due to the very process by which the roadmap is developed.

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Technical Review Onboarding KPIs User Testing Feedback Software 166

Userpilot

JANUARY 23, 2024

Product positioning strategies are not only a marketing tactic but a survival strategy. In this article, we’ll go over product positioning definitions and their types, then go over our process for creating a product positioning strategy that gets positive user feedback. Why are product positioning strategies important?

Feedback Software 52

Feedback Software Research Software Analytic Tools Positioning 52

Pragmatic Marketing

MAY 23, 2017

.” That was until I was presented with THE most intense project of my 14-year product management career, which has ranged from warp-speed startups to Fortune 5 giants. Lead Like the CEO of a Do-or-Die Startup. Coming from a do-or-die startup, I had a leg up on this one. How’s that for a high-profile project?

Software Review 70

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UX Planet

JANUARY 18, 2024

UX research emerges as a pivotal factor in crafting user-centered designs and strategies. Conducted by agencies or in-house teams, it involves understanding user behaviors, needs, and motivations through various methods like interviews, surveys, and usability testing. Why Is UX Research Important?

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Userpilot

DECEMBER 8, 2022

Over 90% of SaaS startups fail, only 35% get past the 10-year mark, and only 40% of these ever become profitable. Make sure your MVP is technically sound enough to do the intended job. A GTM strategy is a key component of a successful product launch and reduces the chances of its failure. Getting your pricing right is tricky.

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Userpilot

NOVEMBER 8, 2022

Your product go-to-market strategy is the final ingredient for any successful product launch. It is a small but prominent element that drives every other component of your marketing strategy. This article covers all you need to know to create a solid GTM strategy for your SaaS startup or B2B business model.

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The Product Coalition

AUGUST 18, 2018

One of the larger themes that you’ll hear in ad tech circles today focuses around transparency. With the abundance of ad tech players regularly added to a brands’ media plan, understanding exactly where your ad budget is going is nearly impossible. As a startup, there will always be major challenges during organizational transitions.

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Andrew Chen

JULY 10, 2018

The current generation of marketplace startups has been incredibly successful. I’ve been doing a broad survey of the best writing on this topic and wanted to share my list of 20 best links I’ve seen. We look at a lot of marketplace startups at Andreessen Horowitz @a16z – and we fund a lot of them!

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Userpilot

DECEMBER 18, 2022

But apart from new technologies, we saw also another big emerging trend: a greater emphasis on…simply creating more value for your users through continuous discovery and being more attuned to user feedback and needs. This in turn will give Product People more time for creative and strategic work.

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Lenny Rachitsky

DECEMBER 12, 2023

the podcast went from essentially nothing to a top 10 technology podcast in the U.S. with over 3,000 5-star reviews), and the YouTube channel is about to hit 50,000 subscribers. This post is now the single best way to find my best stuff across both the newsletter and podcast. To reflect a bit, this was a big year for me.

User Testing 86

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UX Studio: Product Management

NOVEMBER 24, 2020

Due to the recent global restrictions, we have developed a framework for effective remote collaboration, enabling us to work with clients from various time zones. Our clients are growing startups and established brands like HBO, Google, Netflix, or Wizz air. Is there anything we can help you with at this moment? Wandr Studio.

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UX Studio: Product Management

JANUARY 25, 2022

As a global agency with over ten years of experience, we reviewed hundreds of design agencies in London, Berlin, New York, and San Francisco to create a curated list of agencies you can trust and work with. This time, we reviewed web design Manchester agencies and listed the five best design companies in Manchester 2022.

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Research Software Feedback Software Analytic Tools Product Research 82

Product Talk

JANUARY 24, 2024

And she warns that if you have a very specific type of person you’re looking to connect with—like a tech worker who makes $200,000 a year, for example—it will likely be difficult to find them here. Tweet This In order to connect with potential interviewees, you need to design a screener survey like this one Ellen made in UserInterviews.

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Userpilot

JULY 20, 2021

I also worked with numerous tech startups and even built and run companies myself. Let’s walk you through the steps we follow in order to gather these valuable findings before translating them into a custom-made growth strategy for SaaS companies. online reviews. On the other hand, users never get technical.

User Testing 105

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Product Management Lessons from the Trenches

JULY 17, 2018

Things would be much better at a startup…” It turns out that?—?just people at a startup don’t automatically have a common understanding of their products’ value propositions either. And lack of alignment at a startup is more painful, especially in early stages when you are looking for that elusive product-market fit.

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Nulab

APRIL 27, 2022

The company took a big risk and implemented a highly successful pivot strategy by disrupting the home entertainment industry. No other company was even willing to invest in the technology to support widespread instant streaming of licensed content. What is a pivot strategy? Types of pivot strategies.

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Userpilot

MARCH 15, 2024

With so many alternatives on review sites, it’s a bit tricky to really choose one. According to no-code advocates, technology should enable and facilitate creation, not act as a barrier. What makes this platform even better is the fact that it offers no-code features that make it suitable for non-technical teams.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Alchemer Mobile

APRIL 14, 2020

How deep does your understanding of the technology go as a PM? And how much do you try to be, like, a subject matter expert from a technological standpoint compared to your engineering team? How do you manage executive expectations, customer expectations, and technical resources? So that’s me. Christy : Awesome.

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Userpilot

MARCH 18, 2021

A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. There has to be cross-departmental and cross-functional cooperation between product, sales & marketing, customer success, and customer support to implement a successful customer retention strategy.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Userpilot

OCTOBER 20, 2023

You can collect feedback for analysis through in-app surveys, online reviews, social media mentions, and customer interviews. This could include analyzing sentiment for online reviews manually, using social media monitoring tools, or a combination of the two. Why should you perform sentiment analysis?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Satisfaction 52

Userpilot

APRIL 8, 2022

Product market fit, often just called product/market or “P/M” is one of the most important Lean Startup concepts. They worked with many tech companies and were funded $50k from the first round of investors to build the MVP and find Product-Market fit. Build in-app surveys and collect feedback on your features using Userpilot.

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Userpilot

JANUARY 11, 2024

FinTech onboarding is the process of welcoming and acclimating new users to your financial technology (FinTech) product or service. For example, financial institutions like Mercury, which offers banking services to startups, need to know which company they will be serving. Use customer surveys to improve onboarding.

Onboarding KPIs 104

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Nulab

SEPTEMBER 22, 2021

Whether you’re an established company with a new product or a brand-new startup, knowing where you fit in the market is vital. Any good positioning strategy begins with plenty of research. Your positioning strategy is about finding your space in the market and focusing your efforts on making that space yours. Let’s get started!

Positioning 69

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People-First Product Leadership

OCTOBER 1, 2023

Often because the more senior leaders are concerned a “top” performer will leave or the business accepts such behaviors in support of “radical candor” Digging back into the data again, a 2022 survey by Pew Research Center noted 58% of Americans say they have or have had a boss who made their work life difficult.

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Intercom, Inc.

SEPTEMBER 15, 2021

In this era of ever-increasing digital disruption and innovation, category design can be the ultimate business strategy for brands wishing to stand out from the crowd. As a tech journalist, Kevin has been witnessing the evolution of the tech industry for more than 20 years. and the Making of IBM , and The Two-Second Advantage.

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Userpilot

OCTOBER 25, 2022

There are plenty of solutions of customer engagement on review sites, but they don’t make the choice any easier. Userguiding is a good solution for basic customer engagement experiences for really small startups, as its starting price ($99 per month as of now) makes it one of the cheapest customer engagement tools on the market.

Analytic Tools 95

Analytic Tools Feedback Software Data Visualization Reporting Tools 95

Userpilot

JULY 29, 2019

When I started my first business 6 years ago (which has miraculously survived until this day) I didn’t even have a clue what “market or product positioning or product positioning strategies” were. And that’s probably why so many startups fail to do their marketing positioning right. If you’re wondering where’s SaaS?

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The Product Cafe

DECEMBER 12, 2023

💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, AI, and more. Have you ever wondered why, despite listening intently to your customers and diligently building the features they ask for, your product still struggles to gain traction?

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The Product Coalition

SEPTEMBER 20, 2020

Join 650 peers and contribute to the Agile Metrics Survey 2020 Stakeholder Communication Channels During an Agile Transition Do good and talk about it?—?a The good news is, that no matter whether both are perceived as a black hole by others, a well-orchestrated communication strategy has a good chance to win over the rest of the organization.

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Userpilot

MARCH 7, 2024

Free tools offer basic functionalities but are limited in different aspects like customizations, technical support , and integrations with other apps. Acquiring premium tools or enterprise versions is often off the table due to financial restrictions. Step 2: Consider your budget. Step 3: Look into integrations. Advertising snapshot.

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