UX Planet

DECEMBER 6, 2024

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). Its influence is growing across three key areas: innovative technologies, automation of design tasks, and personalized user experiences. No one can denythat.

Feedback Software 89

Feedback Software Research Software Analytic Tools Data Visualization 89

UX Planet

FEBRUARY 3, 2025

Youre not just showcasing your skillsyoure selling your ability to solve problems, think creatively, and make users fall in love with yourdesigns. But heres the kicker: hiring managers and ATS systems dont have time to decode your brilliance. Designed user-centered interfaces based on extensive user research and testing.

Research Software 109

Research Software Feedback Software User Testing ChatGPT 109

UX Planet

MARCH 9, 2025

What parts of the system design will be addressed? This is especially valuable for large systems that contain many different parts. This can include user research and discovery, heuristic evaluation, and results of usability testing. Pain points introduce friction in user experience and reduce the comfort of interaction.

Product Research 115

Product Research Research Software Feedback Software User Testing 115

UX Planet

FEBRUARY 10, 2024

Systemic Thinking: The Key to an Impactful UX Strategy Systems Thinking is a holistic approach to problem analysis and solving that emphasizes viewing systems as a whole, rather than focusing only on individual parts. What is Systems Thinking? Interrelationship: all parts affect each other within a system.

Research Software 124

Research Software Feedback Software Product Research User Testing 124

Userpilot

MAY 22, 2024

Choose UX research tools with essential features , collaboration, reliable support , user-friendliness, scalability , integrations , and strong security. Userpilot enhances user experience through in-depth UX research, offering features to gather, analyze, and act on customer feedback.

Research Software 105

Research Software Data Visualization User Testing Analytic Tools 105

Userpilot

JULY 10, 2024

Alongside usability testing, user experience interface guidelines allow you to build more intuitive and user-friendly solutions. In this blog, we explain eleven user experience and interaction design guidelines supported by real-life examples to improve product engagement. System status visibility.

Customer Experience 100

Customer Experience Data Visualization User Experience Analytic Tools 100

UX Planet

JANUARY 22, 2025

Problem Brief Over a span of 4 weeks, we tested Civians platform and created design solutions to improve the overall user experience of the dashboard. Drafting an interview protocol While drafting our script, we created a scenario for users where in they had to perform and answer a mix of tasks and questions.

Data Visualization 98

Data Visualization Research Software Feedback Software Reporting Tools 98

Userpilot

APRIL 16, 2025

This fragmentation occurs when critical business information becomes scattered across disconnected systems, creating dangerous blind spots for product managers trying to make informed decisions. Data fragmentation prevents you from delivering the cohesive, personalized experiences your customers expect. Sound familiar?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Intercom, Inc.

OCTOBER 13, 2020

Those companies need to spend a lot of time considering problems that will occur when a system has millions of users, and have to think carefully about ML tech debt given their scale. A complex system that works is invariably found to have evolved from a simple system that worked”. Would end users be glad to see the bot?

Artificial Inteligence 281

Artificial Inteligence Customer Communications Research Software Feedback Software 281

UX Planet

MARCH 4, 2025

Self-reported data is alwaysreliable Many organizations believe that the best way to learn about users is to ask them directly. Such companies rely on user surveys and feedback to evaluate user experience. What you think users do vs what users actualydo. Five elements of user experience by J.Garrett.

Data Visualization 75

Data Visualization UX User Testing Customer Experience 75

UX Planet

OCTOBER 28, 2024

Things to do: Map the user’s experience : Visualize how users interact with your product or system. Depending on your goal, you can map the current (how users interact with the system right now) or future state of a product(how they are supposed to interact with a product). depending on what you’re testing.

User Testing 105

User Testing Product Research Data Visualization Research Software 105

The Product Coalition

OCTOBER 13, 2021

In the article, I’ll cover the most significant mobile software testing types to bear in mind on the digital transformation journey. as well as the industry, target audience, and distribution channel, the testing process will differ. Functional testing As practice shows, mobile users are intolerant to low-quality software ?

User Testing 147

User Testing Product Research Testing Weak Development Team 147

The Product Coalition

MARCH 11, 2021

It involves testing requirements during the development process until the project is completed. This testing phase is critical that allows the software development company to move on to the next lifecycle stages. Enhances user experience: User experience is the element in the success or failure of a software product.

Software Development 179

Software Development Software Developers Reporting Tools Feedback Software 179

UX Planet

APRIL 19, 2025

Systems like ChatGPT, Claude, Midjourney, and DALLE are not just assistants; they are collaborators with creative capabilities of theirown. We created usage scenarios that deliberately tested the systems ethical boundaries: What if someone asked for potentially harmful financial advice? How can we protect vulnerable users?

Generative AI 95

Generative AI Research Software Data Visualization Analytic Tools 95

The Product Guy

AUGUST 10, 2017

As Marc Wendell described in a Product Mentor video, the foundation of success in both product management and user experience (UX) is solving a problem for a specific user. Products fall short when they include and/or over-prioritize extraneous features that don’t solve that user’s problem.

User Testing 296

User Testing Customer Experience Research Software Customer Feedback 296

UX Planet

APRIL 17, 2025

A harmonious blend of User Experience and Conversion Rate Optimization. Lets dive into the world of User Experience and Conversion Rate Optimization. Alright, folks, lets talk about what makes a great user experience. User Feedback: Never underestimate the power of listening to your customers.

UX 105

UX Customer Experience User Testing Customer Feedback 105

Mind the Product

JANUARY 3, 2020

We checked its structure and the user experience from the perspective of a person without any visual disability. Having developed this first version, we then tested our work with a professional blind tester. The operating systems and their corresponding assistive functions are subtly different and require an individual approach.

Data Visualization 203

Data Visualization User Testing Customer Experience Product Research 203

The Product Guy

MARCH 12, 2025

The most effective teams foster a culture of structured disagreement not consensus where ideas are tested through rigorous debate, but personal attacks and politicking are off-limits. Product leaders who drive impact dont simply follow or reject frameworksthey build adaptive systems that help them navigate evolving challenges.

Data Visualization 150

Data Visualization User Testing Customer Experience Technical Review 150

Roman Pichler

DECEMBER 4, 2018

Additionally, consider asking the team to collect data that shows how much technical debt there is, where it is located, and how bad it is, for example, by using code complexity, dependencies, duplication, and test coverage as indicators. You can do this by adding tech debt remedial items to the product backlog.

Feedback Software 276

Feedback Software User Testing Customer Experience Weak Development Team 276

Alchemer Mobile

APRIL 18, 2019

They work like web pages in that respect, but they also offer functionality like push notifications, speedy caching, and much more to provide a slick user experience. You should do this on a mobile device as that’s the best way to judge how user-friendly your PWA is. Key Features of PWAs.

Feedback Software 48

Feedback Software User Testing Customer Experience Customer Feedback 48

The Product Coalition

DECEMBER 23, 2021

Businesses can focus on UX/UI testing for accessibility. During testing UX, the team should make sure the path to entering biometrics is simple and quick. Non-transparent system response Imagine a case: after starting an operation, the system stops responding. And here’s when UX testing steps in.

Weak Development Team 187

Weak Development Team UX User Testing Technical Review 187

Alchemer Mobile

MAY 19, 2021

Developers can remove the pains associated with constantly incorporating new SDKs into an app and focus on delivering products that transform the customer experience. It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems.

Feedback Software 236

Feedback Software User Testing Data Visualization Customer Feedback 236

Mind the Product

MARCH 7, 2019

Broadly, integration falls into two categories: Data Integration: These patterns address the requirement to synchronize data that resides in two or more systems so that both systems always contain timely and meaningful data. These types of integrations can often require complex design, testing, and exception handling requirements.

Reporting Tools 187

Reporting Tools Data Visualization Customer Experience User Testing 187

UX Planet

MAY 27, 2025

Speed to adapt and exceed users needs is everything, and if the institution cant keep up, itll get left behind. That means constantly testing new features, listening to feedback and improving the user experience. Embrace Rapid Evolution Innovation in Fintech never stands still. Thats not just bad design.

Finance 98

Finance Research Software Feedback Software Analytic Tools 98

UX Planet

JANUARY 22, 2025

Without a strong and consistent digital brand, financial institutions risk being overshadowed by nimble Fintech startups or tech giants like Apple and Google that excel in user experience. A strong digital brandensures: Customer Loyalty: A seamless and intuitive digital experience keeps customers engaged. million to 91.7

Reporting Tools 98

Reporting Tools Feedback Software Finance Branding 98

Intercom, Inc.

FEBRUARY 16, 2021

You can’t conjure these bricks from thin air, they’re accumulated through different experiences and influences”. That’s ok, let’s test this hypothesis. Uber’s interface provides the user with animation, gamification, and visuals to engage and inform them as they wait for your ride. “Your mind is like a collection of LEGO bricks.

User Testing 283

User Testing Feedback Software Research Software Customer Experience 283

Userpilot

MAY 17, 2025

To succeed, therefore, you need to create a frictionless mobile app onboarding flow that captures users attention and shortens their time to value. In this article, I highlight my tried and tested system for doing just that. So, Ill introduce new users to the apps core functionality first. Source: InVision.

Research Software 82

Research Software Onboarding KPIs User Testing Customer Experience 82

UX Planet

FEBRUARY 5, 2025

Conversely, if the user experience heavily relies on a graphic user interface, the larger the gap for the product designer toaddress. However, the actual root lies in the classic debate between analytical thinking (breaking things apart) and systems thinking (focusing on interconnectedness).

Technical Advisors 80

Technical Advisors Analytic Tools Feedback Software Reporting Tools 80

Alchemer Mobile

NOVEMBER 10, 2022

Developers can remove the pains associated with constantly incorporating new SDKs into an app and focus on delivering products that transform the customer experience. It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

UX Planet

MAY 1, 2025

Make it, test it, and refine itlater. The important thing is to be able to test and move on. Task and functionality are more important thanvisuals The goal of design is to solve the users task and problem. Naming conventions: Organizing your design system 5. Every element affects the user experience.

Feedback Software 59

Feedback Software UX Technical Review Systems Review 59

Split

JULY 13, 2023

Amid this incessant search for perfection, two paradigms have become prominent: Test-driven development (TDD) and feature flag-driven development (FFDD). Test-driven development (TDD), a software development approach in which tests are written before the code, is akin to building a safety net before performing a daring tightrope act.

Software Review 98

Software Review Systems Review Technical Review User Testing 98

The Product Coalition

JANUARY 6, 2022

The sources of behavioral data are: call centers, billing systems marketing automation systems mobile apps, websites, or CRM systems. It collects and analyzes quantitative and qualitative user data to figure out how and why people interact with your website and product. What is behavioral analytics?

Data Visualization 179

Data Visualization Analytic Tools User Testing Feedback Software 179

UX Planet

SEPTEMBER 14, 2024

Discover how to enhance user experiences by leveraging quantitative research, usability testing, and A/B testing to make informed, data-driven design decisions that lead to measurable results. Recruiting and Screening Participants Purpose : Recruiting the right participants for your surveys or usability tests is crucial.

Data Visualization 94

Data Visualization User Testing Product Research Research Software 94

Userpilot

MAY 27, 2025

Whatfix delivers context-aware guidance that helps users correctly complete sensitive tasks like handling patient documents, uploading payroll data, etc., Companies already using Whatfix for web For teams already leveraging Whatfix on desktop, extending that functionality to mobile ensures a consistent user experience across platforms.

Technical Review 93

Technical Review Onboarding KPIs Analytic Tools Data Visualization 93

The Product Guy

NOVEMBER 15, 2019

The initial background research revealed lots of different areas that customers want to see improved, but a consistent finding was the importance of the speed of entry of candidate data onto the system and the importance of maintaining the quality of that data. FileFinder is an Applicant Tracking System for the Executive Search industry.

Product Research 186

Product Research User Testing Research Software Customer Experience 186

Product Innovation Educators

DECEMBER 31, 2018

My first job in electrical engineering was in control systems for power plants, which led to a project designing user interfaces for those control systems. They need to get those analytics into the user experience so that the end users can get the data they need. [10:22]

Data Visualization 202

Data Visualization Analytic Tools Artificial Inteligence Product Management 202